DIEBOLD NIXDORF. Driving Connected Commerce

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1 DIEBOLD NIXDORF Driving Connected Commerce

2 A WORLD LEADER IN DRIVING CONNECTED COMMERCE FOR MILLIONS OF CONSUMERS EACH DAY ACROSS THE FINANCIAL AND RETAIL INDUSTRIES. 2 DIEBOLD NIXDORF

3 LEVERAGING OUR SUBSTANTIAL EXPERTISE TO BENEFIT CUSTOMERS EXPERIENCE INNOVATION CUSTOMER RESOURCES Note 1) Financial results for the 12 months ended Dec 31, Employee stats as of Dec 31, DIEBOLD NIXDORF

4 EXPANDED PRESENCE, WITH STRONGER GLOBAL EXPERTISE IN MORE THAN 130 COUNTRIES 4 DIEBOLD NIXDORF

5 DIEBOLD NIXDORF LEADERSHIP TEAM Gerrard Schmid President and Chief Executive Officer RETAIL AND BANKING SEGMENTS PRODUCT AND SERVICES GROUPS ENABLEMENT FUNCTIONS Retail and Banking are the commercial centers of our organization, with the primary focus of delivering value to our customers Product and Services Groups develop our solutions for customers, focusing on designing and delivering innovative and customer-driven products and services Enabling Functions continually support our entire organization. Octavio Marquez Banking Americas Neil Emerson Banking Eurasia Mark Brewer Retail Global Ulrich Näher Systems Alan Kerr Software and Revenue Olaf Heyden Services Chris Chapman Finance David Caldwell Strategy & Corporate Development Eurasia is our new consolidated region covering Asia Pacific and EMEA Marketing COE Concentrating on industry and brand marketing for our Banking and Retail Segments. CENTERS OF EXCELLENCE (COEs) Customer Solutions COE Designing, developing end-toend solutions for our systems, services and software portfolios. Sales Excellence COE Focusing on sales operations, ensuring we have the right capabilities to serve customers. Process COE Working closely with all aspects of the business to help build customer-centric processes. Patty Lang Human Resources Jon Leiken Legal 5 DIEBOLD NIXDORF

6 WE LEAD THE INDUSTRY IN DELIVERING INNOVATIVE SOLUTIONS TO MEET THE DEMANDS OF CONSUMERS 6 DIEBOLD NIXDORF

7 BUILDING ON A LONG TRADITION OF DELIVERING INNOVATION TO OUR CUSTOMERS 1859 Karl Diebold founds safe & lock company in Ohio 1930s Diebold becomes publicly traded company 1940s Eliot Ness, famed crime-fighter, became chairman of Diebold s board 1966 Diebold presents world s first concept of ATM 1989 First ATM with cellular communications 2008 Introduces mobile banking 2014 Introduces world s greenest ATM 2015 Acquires multivendor software innovator Phoenix Interactive Design 2017 Joins forces with leading mobile applications, Kony, Inc Diebold Nixdorf Combination 2018 Launches AllConnect Services SM - to provide optimal consumer experiences Heinz Nixdorf establishes The Laboratory for Pulse Technology 1973 First electronic POS network system introduced in Europe 1987 Introduction of PC in ATMs 1995 Introduction of cash recycling technology 2001 Launch of PC/E multichannel software architecture and first WEB multivendor software solution 2003 Introduction of self-checkout solution 2014 Introduction of omni-channel retail software 2015 Launch of AEVI cashless payment solutions 2017 Introduces Vynamic - software built to power connected commerce 7 DIEBOLD NIXDORF

8 DIEBOLD NIXDORF A STRATEGIC END-TO-END PROVIDER OF SOLUTIONS FOR THE FINANCIAL AND RETAIL INDUSTRIES SERVICES Maintenance & Availability Services Total Implementation Services Self-Service Fleet Management Managed Mobility Services Store Lifecycle Management Branch Lifecycle Management ATM as a Service SOFTWARE Banking and Retail Platforms Connection Points Terminal Applications Automated Transaction Engine Engagement Personal & Customizable Operations & Asset Management Security & Monitoring Actionable Analytics Digital Future-proof solutions SYSTEMS Banking ATMs, Cash Dispensers & Recyclers Intelligent Deposit Teller Automation Kiosks Retail Point-of-Sale (POS) Systems Self Checkout Interactive Kiosks Retail Cash Management 8 DIEBOLD NIXDORF

9 WE VE CREATED A NEW PARADIGM OF CONNECTED COMMERCE AND DEFINED A NEW WORLD OF CONSUMER TRANSACTIONS DIGITAL & PHYSICAL ALWAYS ON OPERATIONAL EXCELLENCE INSIGHTFUL & PERSONALIZED EXPERIENCES MORE THAN OMNICHANNEL 9 DIEBOLD NIXDORF

10 END-TO-END AVAILABILITY Proactive management and automated responses around the clock. SECURITY Valuable multi-layered protection and real-time information MULTI-VENDOR CAPABILITIES Support multivendor environments across various systems SERVICES EXPERTISE Deliver unparalleled support on a local and global basis TOTAL COST OF OWNERSHIP Protect your assets with expert product experience service knowledge & end-to-end solutions SINGLE POINT OF CONTACT Providing a wealth of expertise through a dedicated, professional support staff 10 DIEBOLD NIXDORF

11 DIEBOLD NIXDORF SOFTWARE POWERS FINANCIAL and RETAIL INSTITUTIONS GLOBALLY FIRST END-TO-END CONNECTED COMMERCE SOFTWARE PORTFOLIO VYNAMIC CONNECTION POINTS World leading self-service application software VYNAMIC TRANSACTION ENGINE Automation tools to converge channels VYNAMIC OPERATIONS End-to-end support for your network VYNAMIC ENGAGEMENT Personalization and customization tools VYNAMIC ANALYTICS Actionable intelligence from multichannel data VYNAMIC DIGITAL Open, future proof retail and banking solutions for the modern era 11 DIEBOLD NIXDORF

12 12 DIEBOLD NIXDORF OUR INTEGRATED SOLUTIONS ARE DRIVING CONNECTED COMMERCE, BRIDGING THE PHYSICAL & DIGITAL WORLDS OF CASH & CONSUMER TRANSACTIONS CONVENIENTLY, SECURELY & EFFICIENTLY

13 BECOMING A GLOBAL EMPLOYER OF CHOICE PROVIDING EMPLOYEES Abundant opportunities for professional growth across a global footprint Exciting and challenging work as an industry leader in connected commerce More resources for innovation and growth Increased social awareness and opportunities to contribute to our local communities Greater financial stability 13 DIEBOLD NIXDORF

14 WE ARE HELPING OUR CUSTOMERS SHAPE THE FUTURE OF CONSUMER TRANSACTIONS. TOP 100 TOP DIEBOLD NIXDORF

15 THANK YOU.