Katathani Collection of Resorts

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1 Water Management

2 Katathani Collection of Resorts 198 Rooms 1 Restaurant 2 Bars 124 Rooms 1 Restaurant 1 Bar Khaolak Beach Phang-Nga 92 Rooms 1 Restaurant 2 Bars 136 Rooms 2 Restaurants 3 Bars 480 Rooms 6 Restaurants 5 Bars Kata Noi Beach Phuket Island 48 Villas 1 Restaurant 1 Bar

3 Water Crisis in Phuket ( 38 mm 3 ) Water scarcity challenges made worse by environmental and resource management factors. Water Supply Water Demand 82.6% 8.7% 8.7% Surface water ( 4 mm 3 ) Underground water ( 4 mm 3 ) Sea water 46 mm 3 Y 2027 = 78 mm 3 Y 2037 = 101 mm 3-15 mm 3 46 mm 3 61 mm 3 Supply Demand Y 2017

4 Follow-up Evaluation KPI Plan Vision Environmental Policy Committee Target Act Water Quality Circle Do Monitoring Controlling Check Effective Water Supply Mgt. Water Treatment Process Innovation & Equipment Strategies & Devices Building Awareness Waste Water Management

5 Plan Vision Environment Policy Committee Target

6 Vision Mr. Sombat Atiset Chief Executive Officer We will be the best natural, relaxing beach resort in Asia.

7 Environmental Policy 1 Minimize use of energy 2 Reduce harmful effects 3 Follow all environmental regulations 4 Promote environmental awareness 5 Motivate others to preserve environment 6 Continue environmental improvement 7 Cultivate sustainable tourism

8 Environmental Committee Energy & Water Waste Chemical Legal Health & Safety Carbon Public Relations

9 Water UsageTarget Year round Target = 177,251 M 3 KPI : Pool = 24,395 L./ Day Room Cleaning = 100 L./Room/Day Rest. & Kitchen = 57 L./Cover Room = 277 L./guest 5 % 8,904 M 3 55% 97,627 M 3 30 % 10% 52,470M 3 18,250 M 3 Pool Room Cleaning Restaurant & Kitchen Room

10 Do Effective Water Supply Mgt. Best Practices Water Treatment Process Innovation & Equipment Strategies & Devices Building Awareness Waste Water Management

11 Effective Water Supply Management 13% Weir Best Practices 23, 534 m 3 Reservoir 129, 393 m 3 73% Total Water Supply 177, 251 M 3 Underground Underground Water 14% 24, 324 m 3 1.Season plan 2. Daily 3. Hour/Productivity Underground Water Weir Reservoir Jan - Aug Jun - Oct Year round

12 Water Treatment Process , 790 m m 3 m m 3 m 3 m 3 m 3 m 3 m = 3 3 Effective Water Storage / 4 Days Pacific Andaman Katanoi Kataburi Shore1 Shore2

13 Strategies and Devices

14 Innovation & Water Saving Equipment Best Practices 1 5 Before After 2 6 SAVED , 720 liters 64% 55, 641 liters 4 8

15 Strategy Examples Best Practices Changing linen every 2 days Changing style of bed sheet set up from 3 to 2 10% Reduction of towel weight Garden watering & sprinkler schedule Producing cleaning liquid with less foam, N70 (Sodium Lauryl Ethur Sulfate)

16 Strategies, cont. Best Practices Pre-soak Native plants (less water) Full rack wash only Use paper place mats and paper napkins

17 ... and many other water saving activities because... Every Drop Counts!

18 Building Awareness Best Practices Song Competition Slogan Competition In-Room Water Saving Sticker Towel Reduction Sticker Staff Party Environmental Team Party Bed Linen Reduction Signage Sports Day Staff Conservation Awards H2O Conservation Staff Signage In-room Environmental Policy Green Choice Invitation

19 Waste Water Management Best Practices 14,400 m 3 143,095 m 3 Hotel Waste Water 100% Treatment & Reuse 157,495 m 3 Community Waste Water Aerobic Fixed Film System Watering & Cleaning Watering Surrounding 80% 15% Resort Grounds Vegetation 5% Elevated Filtering Pond

20 Monitoring Controlling Check

21 Work Instruction Monitoring & Controlling All water saving strategies/working Process

22 Preventive Maintenance Plan Monitoring & Controlling

23 Checklist Monitoring & Controlling

24 Water Meter System Monitoring & Controlling Usage Main Meter 2 Bhuri Wing Main Meter 1 Thani Wing

25 Follow-up Evaluation KPI Act

26 Monthly Water Statistics Meeting Follow-up

27 Water Usage Records Evaluating Data

28 Water Key Performance Indicators Evaluation SAVE 10% Room (L./guest) Area Rest.&Kitchen (L./Cover) Room cleaning (L./Room/Day) Pool (L./Day) Area KPIs (Liters) Annual Water Usage (M 3 ) Target Actual Dif. Target Actual Dif ,627 88,752-8, M 3 Room 57 Cleaning ,470 47,700-4,770 Pool 000 M ,250 14,592-3,658 24,359 21,781-2,578 8,904 7, Total 24,793 22,164 2, , ,994 18,257

29 Results

30 Water Cost Management 12 M 3 X 65 trucks/day Total Annual Water Usage Fresh Water/First Hand = 158,994 M 3 Reused Water = 127,195 M 3 286,189 M 3 Purchased Water Costs Cost = 83 / M 3 Total = 23,753,703 Katathani - produced Water Costs Fresh water cost = 10 / M 3 Total = 1,589,940 Reused water cost = 1 / M 3 Total = 157,495 Grand Total = 1,747,435 Save 22,006,268 / Year

31 Quality of Water Clarity & Chlorine

32 Guest Satisfaction Best Service in Phuket Top 5 Best Service in Thailand Best Service in Phuket Best of the Best Hotels Customer Favorite Far East

33

34 Corporate Social Responsibility

35 Environmental Awards & Honors Thailand Tourism Award Winner: Six Consecutive Years

36 No. 1 Best Beach in Thailand 2016 No. 3 Best Beach in Asia 2016 No. 19 Best Beach in The World 2016

37 KUONI Green Planet Award

38 TUI Environmental Champion

39 Travelife Award 8 Consecutive Years

40 Green Apollo Award

41 ISO 14001:2004 Certified First Hotel in Thailand

42 Happy Workplace

43 Kuoni/GTA Water Champion

44 One of the highest first-time audit scores awarded.

45 Thank you Katathani Collection of Resorts Every Drop Counts & We Count Every Drop!

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