APPLICATION FOR THE POST OF ASSISTANT MANAGER / MANAGER HUMAN RESOURCE

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Timothy Berry
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1 MUHAMMAD NIDZUAN BIN ZAMROS No 26, Jalan PUJ 2/41, Taman Puncak Jalil, Seri Kembangan, Selangor Darul Ehsan. General Manager, Human Resources Division. Dear Sir, APPLICATION FOR THE POST OF ASSISTANT MANAGER / MANAGER HUMAN RESOURCE It gives me great pleasure to submit my application for the abovementioned post for career development, greater responsibility, exposure and new challenging environment. For your information, I graduated from University Utara Malaysia with a Degree in Business Administration ( Hons ). I have some hands on knowledge and skills in human resources, Malaysian Labour Laws, employee and industrial relations, administration, procurement, event management, 5S, process reengineering, company newsletter, business report writing, customer service, ISO 9000 : 2000, SAP and computer literate. My attached resume demonstrates my capacity to be a team player that is able to work in a team environment, set and achieves long and shorts term goals, think analytically and solve problems. I believe my knowledge, skills and working experiences will help me contribute a great deal to your organization. I appreciate your time reviewing my application and hope too that you will give me opportunities to explore and widen my knowledge in your organization. Above all, I possess the interest and determination to perform well in the position you are offering and it will be a pleasure for me to attend an interview at your convenience to further discuss the opportunity to serve at your esteemed organization. Thank you for your time and consideration. Yours Sincerely, MUHAMMAD NIDZUAN BIN ZAMROS Encl : Resume

RESUME OBJECTIVE ~ Improve Lives Through Better Careers ~ With an expert ability to contribute a lot in the management of human resources, seeking a challenging and rewarding position in a firm,

2 RESUME OBJECTIVE ~ Improve Lives Through Better Careers ~ With an expert ability to contribute a lot in the management of human resources, seeking a challenging and rewarding position in a firm, aspiring to develop, lead and contribute to the organization goals, vision and mission. PERSONAL DETAILS Name : Muhammad Nidzuan Bin Zamros Date of Birth : 12 th May 1976 Address : No 26, Jalan PUJ 2/41 Place of Birth : Melaka Taman Puncak Jalil Age : Seri Kembangan Marital Status : Married Selangor Darul Ehsan Race : Malay Telephone No : / Religion : Islam mnidzuanz@yahoo.com Nationality : Malaysia LinkedIn : Health : Excellent EDUCATION Present MALAYSIAN INSTITUTE OF HUMAN RESOURCE MANAGEMENT ( MIHRM ) Professional Advanced Certificate In Industrial Relations ( Pending accomplishment ) UNIVERSITY UTARA MALAYSIA ( UUM ) Bachelor of Business Administration ( Hons ) CGPA : nd Class Upper SEKOLAH MENENGAH DANG ANUM, MERLIMAU, MELAKA Sijil Rendah Pelajaran ( SRP ) / Sijil Pelajaran Malaysia ( SPM )

3 EXPERIENCE 2013 Chiyoda Malaysia Sdn Bhd / Chiyoda Sarawak Sdn Bhd Tokuyama ( M ) Polycrystalline Silicon Manufacturing Plant Project Samalaju Industrial Park, Bintulu, Sarawak Senior Executive, Human Resource ( February Present ) Compensation and Benefits Preparing, issuing, verifying and finalizing HR administration for Malaysian and expatriate employees of Chiyoda Sarawak Sdn Bhd ( CSSB ) i.e. performance appraisal, extension of probation, termination and extension of contract, confirmation, salary review, bonus, promotion, transfer, exit interview, guarantee letter ( GL ), etc. Administrator for employee transportation and accommodation. Administrator for local business trip and home leave, medical and insurance coverage. Industrial Relations Assist HR Manager relating to discipline, grievances, complaint, counseling, conducting domestic inquiry, etc. Representing the Company in conciliation meeting at JTK, IR Department, Industrial Court, etc. Recruitment Overseeing and monitoring recruitment activities for Malaysian and expatriates i.e manpower planning, job advertisement, employee mobilization and demobilization, preparing attrition report, etc. Involving in remuneration package negotiation for expatriate employees DENSO ( MALAYSIA ) SDN BHD Senior Executive, Human Resource - Section Head ( November June 2012 ) Employee and Industrial Relations Responsible for assisting and supporting Head of Human Resource in formulating, implementing and enforcing disciplinary policies and procedures. Managing industrial relations issues relating to staff discipline, grievances, complaint, counseling, Collective Agreement and handling domestic inquiries i.e involved in investigation, prosecution, and prepare punishment / recommendation papers to Management. Conducting monthly briefing and training to employees i.e. Disciplinary at work place, Sexual Harassment at work place, Misconduct. Conducting employee engagement activities i.e Round Table Talk, Care Counter, etc. Monitor and follow-up on issues highlighted by Worksite Union and to ensure is resolve amicable.

4 Participate in the Collective Bargaining process. Conducts market research and surveys to gather and present information on HR matters such as compensation and benefits, employment terms, conditions practices including monetary and non-monetary to support CA negotiations. Handling, conducting meeting Union-Management every month and mediate labour disputes between Union and the Management. Liaise with company appointed Lawyer for Court case matter and government agencies on statutory requirements. To maintain the harmonious relationship between employer and employee / union. Representing the Company in industrial relations matters i.e conciliation meeting or disputes at Industrial Relations Department / Jabatan Tenaga Kerja. Payroll Administration To administer the payroll process and to ensure correct and timely payment of salary. Liaison with government bodies i.e. EPF, SOCSO, Income Tax, etc. To administer bonus and annual salary review exercise for bargain able staff through Productivity Linked Wage System ( PLWS ). To prepare salary analysis for management review. To coordinate on implementation of New HRMS system which includes Payroll, Time Attendance, HR Module such as Leave, Disciplinary, Training, Asset, Employee Self Service ( ESS ) and Workflow systems. Prepare and submit monthly overtime and blemish report for the HOD. Provide motivation, guidance and supervision to payroll executive, supervisor and clerk in job related to payroll such as leave application, overtime requisition and claims, allowances, unclaimed wages, etc. Assist HOD in formulating, implementing and any policies related to monetary benefits SANI EXPRESS SDN BHD Human Resource and Administration Manager ( July October 2011 ) Human Resource and Administration Department Develop and implements HR policies and procedure, employee handbook, industrial relations, recruitment and selection, compensation and benefits, employee welfare and payroll administration. Review, develop and implement common HR and Administration policies, standard operating procedures ( SOP ) and monitor its compliance and effectiveness. Drive and advise Management on disciplinary issues, staff counseling and grievances, terminations and other employee relation matters. Supervise the administration and maintenance of counter/office premises and liaison with building management and statutory body. Overseeing the administration and monitoring all activities of the HR and Administration Department and managing the performance of subordinate employees in the department.

5 MAGNIFICIENT DIAGRAPH SDN BHD ( CARREFOUR ) Employee Relations and Communication Executive ( July June 2011 ) Employee Relations and Communication Department Managing industrial relations issues relating to staff discipline, grievances, complaint and counseling. Preparing show cause letter / charge sheet to all level of employees in respect of disciplinary cases. And conducting domestic inquiries i.e. involved in investigation, prosecution, and prepare punishment / recommendation papers to Management. Representing the Company in conciliation sessions at the Industrial Relations Department / Jabatan Tenaga Kerja. Coordinate activities promoting relationship between employee and employer. Perform attrition report ( monthly ) through headcount, turnover and existing data. Develop, review and update HR policies and procedures. Liaise with government agencies on statutory requirements. Execute day to day ER / IR functions and responsibility UMW TOYOTA MOTOR SDN BHD Human Resources Assistant ( September February 2010 ) Employee and Industrial Relations Department Identify and implement employee relations programs or activities to promote / enhance Employee Engagement through Toyota Way. Planning, organising and coordinating sports and recreational activities i.e. Family Day, Sports Carnival, Pesta Sukan UMW, UMWT Chairman Challenge Trophy, Inter PNB Group of Companies and Pesta Sukan MAA. Assist in preparation of UMW Toyota Long Service Awards. Committee member for cost reduction activities, 5S and process improvement. QCC Team Leader and Controller for MS ISO 9001 : EXCO sports of Kelab UMW - UMW Group of Companies ( ). Assisting in expatriate staff management i.e Employment Pass application. Person in charge for ID Tag system i.e. processes and issuing ID Tag, service maintenance, purchasing, budget, etc. Assisting in IR matter i.e. involved in investigation, domestic inquiry, preparing benchmarking / conduct market survey among automotive industries for collective agreement and coordinating HR Helpdesk.

6 Benefits Department Person in charge for regions - Eastern : Pahang, Terengganu and Kelantan. East Malaysia : Sabah and Sarawak. Preparing official HR documentation and handling administrative work i.e. HR Operations, SAP data input, leave, claims, increment, promotion, resignation, termination, show cause, filing, loans, bonus / ex-gratia, SOCSO, EPF, Retirement Benefit Scheme, income tax, etc. Planning for annually and activities budget i.e. proposal paper and business plan. Planning and organising sports and recreational activities i.e. Sports Carnival, Pesta Sukan UMW and UMWT Chairman Challenge Trophy ( ). Collaborate with the suppliers i.e. pricing, quotation and payment ( ). Carrying out transactional processing of purchase orders for goods. Ensure purchases and procurement is within set budgets and conforms to set policies and procedures. Seek reliable suppliers to provide best quality goods and services at reasonable prices, discount to ensure quality and operation efficiency to meet company objectives. Assess quotation and negotiate prices with potential suppliers. Set and perform benchmarks review of suppliers against agreed service levels by conducting performance monitoring on quality of materials supplied, response time and competitiveness of prices. Draft, develop process map and procedures, implement and continuously review the Standard Operating Procedures ( SOP ). Implement, follow all the quality system principles and Company procedures, to ensure compliance to MS ISO 9001 : 2000 requirements. Committee member for cost reduction activities ( ). Football team manager ( ). Recruitment and Benefits Department Updating data of employees in SAP systems i.e. new staffs, leave, etc. Updating and preparing recruitment job i.e. issuing letter, assisting walk-in interview. Assisting recruitment process from job advertisement, sourcing, short-listing, extending job offer, facilitate and coordinate interview session. Assisting and coordinate new employee orientation program. Preparing Human Resources presentation project. Assisting in collective bargaining. Safety and Health Department Assisting in preparing safety and health report / audit. Preparing and issuing safety and health correspondences. Preparing safety and health presentation project. Planning and organising motivational and health talk.

7 MEASAT BROADCAST NETWORK SYSTEMS SDN BHD ( ASTRO ) Customer Service Officer ( September December 2001 ) Answering calls. Handling inquiries and complaints. Inputting data into information systems PUSAT ZAKAT MELAKA / MELAKA ISLAMIC RELIGION COUNCIL Admin Assistant ( July February 1998 ) Handling zakat inquiries, calculation and payment. Manage claims, filing and correspondences. Manage zakat payment via salary deduction. Preparing zakat report for daily, monthly and annually. Training coordinator. Inputting data into information system. Assisting an organising conference, training and course. Assisting Department of Prosecuting and Shariah Law PERTUBUHAN KESELAMATAN SOSIAL MELAKA ( SOCSO ) Temporary Clerk Process and register accident form. Inputting data into information system. Handling inquiries. Manage filing system.

8 CORE COMPETENCIES Employee Relations Interpersonal Industrial Relations Leadership Problem Solving Planning Decision Making Reliability Event Management PERSONAL STRENGTHS Hardworking, strong team player, able to work under pressure, creative and self motivated. Able to perform under minimum supervision. Strong analytical and problem-solving skills, pro-active and resourceful team player. Good planning, organizing, communications, interpersonal and leadership skill. Willing to listen to complaints, able to interact and communicate effectively with different levels of people. ADDITIONAL INFORMATION Computer : SAP, Lotus Notes, HR Avenue, Microsoft Word, Microsoft Excel and Microsoft Power Point. Language : Bahasa Melayu and English - Spoken and Written Hobbies : Sports, reading and travelling. REMUNERATION AND NOTICE PERIOD Last Drawn Salary : RM5, Expected Salary : RM7, RM8, Notice Period : 1 month

9 TRAINING / COURSE / TALK i. Effective Trainer's Delivery Quality Performance Beyond All Expectations - Orange Training Sdn Bhd ii. A Practical Guide To Effective Management Of Employers Tax Obligations Workshop - KPMG Tax Services Sdn Bhd iii. Delivering An Effective Learning & High Impact Trainer ( Delight ) - Vector Connections Sdn Bhd iv. Malaysian Labour Laws - Malaysian Institute Of Human Resource Management ( MIHRM ) v. CTOS Client Program - CTOS Sdn Bhd vi. vii. viii. ix. Understanding Your Legal Position - Redundancy And Retrenchment - i-hr Breakfast Talk Corporate Social Responsibility Towards Sustainable Talent Management - MIM - KAS Human Capital Management Forum 2010 Employee Engagement - How Can Companies Manage This Process - i-hr Breakfast Talk Collective Bargaining : Management - UNION Seminar - Budiman Research & Training Sdn Bhd x. ISO 9001 : 2000 awareness - AJA EQS Certification ( M ) Sdn Bhd xi. xii. xiii. xiv. xv. xvi. xvii. xviii. xix. xx. Seminar Kebangsaan ( SOCSO ) - Return To Work Admin Assistant Development Programme Basic Fire Safety Team Building QCC for Team Leader Environment Awareness Product Training Sexual Harassment Kursus Bina Negara, Biro Tatanegara, Jabatan Perdana Menteri Kursus Perkhidmatan Kaunter Berkualiti, Jabatan Perdana Menteri

10 REFERENCES i. Name : Encik Abdul Rahman Bin Ramli Position : General Manager, Human Resource Company : Denso ( Malaysia ) Sdn Bhd Contact No : ( Office ) / ( H/P ) rahman_ramli@denso.com.my Relationship : Former Superior ii. Name : Encik Muhammad Azhani Bin Ishak Position : Senior Manager, Industrial Relations Company : Kenanga Investment Bank Berhad Contact No : ( Office ) / ( H/P ) azhani@kenanga.com.my Relationship : Former Superior iii. Name : Encik Hairil Razlan Bin Hayata Position : Senior Manager, Human Resource Company : Pelabuhan Tanjung Pelepas Sdn Bhd Contact No : ( Office ) / ( H/P ) hairil@ptp.com.my Relationship : Former Superior iv. Name : Encik Rosden Bin Rahmat Position : General Manager, Human Capital Division Company : UMW Toyota Motor Sdn Bhd Contact No : ( Office ) / ( H/P ) rosdenr@toyota.com.my Relationship : Former Superior ~ THANK YOU ~

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