Service Area: As required Grade: National Minimum Wage. DBS Disclosure: None Issue Date: February 2016

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1 Job Description Directorate: Property Services Job Title: Electrical Apprentice Service Area: As required Grade: National Minimum Wage Special Conditions: None DBS Disclosure: None Issue Date: February 2016 Relationships 1. Responsible to: Assistant Manager, Property Supervisor (Electrical), Assigned Electrician(s) 2. Supervisory Responsibility : None 3. Important internal relationships: Management Team Members, Elected Members, Board Members, Area Service and other Service Managers and staff within Wolverhampton Homes and Wolverhampton City Council. 4. Important external relationships: Trade Unions, Tenant Management Organisations, Tenant and Resident Associations, Wolverhampton College, Special Interest Group Members, Estate Management Boards, External Agents, Partners Contractors and Suppliers. Local Authorities and ALMO Associations. Primary Functions To gain experience, knowledge and skills to a recognised standard throughout the apprenticeship. To accompany designated qualified electricians to jobs, follow instructions and learn processes applicable to the trade. To attend the nominated college/provider to undertake and gain a relevant recognised qualification. To be responsible for ensuring that the individual portfolio is completed to the required standard.

2 To assist in carrying out testing and installation / repairs of electrical services to all Wolverhampton Homes housing stock and any other buildings within its area of responsibility. All work will be completed in accordance with the current edition of all British Standards, Technical Bulletins, Guidance Notes and Manufacturer s Instructions relevant to the work. Following appropriate training be competent in the use of computerised systems relevant to job role i.e. PDA effectively and efficiently. Main Activities 1. Section Management and Service Planning To assist in working effectively with Members and Tenants and implement the aims and objectives of Wolverhampton Homes Be aware of and understand the personal implications of Wolverhampton Homes Mission, Vision and Values. To liaise, with the Planning Team & Repairs/Void Management Team to ensure the best use of time and resources. 2. Operational Service Assist in undertaking a fast response service to all types of electrical repair and maintenance work associated to the electrical repair. Support the assigned electrician to complete the repair in one visit. To build an understanding of electrical installation / repairs in accordance with the current edition of the I.E.T Wiring Regulations, any relevant legislative requirements, Codes of Practice, and Wolverhampton Homes policies and procedures. Under supervision, to support the assigned electrician in testing and inspection of existing electrical installations, along with written reports / certification as required. To assist the assigned electrician to undertake electrical work to void properties including works associated to the electrical service or within identified skill sets to allow completion of void works within contractual time scales Through agreed training packages, build a knowledge to ensure that all work undertaken is of the highest quality and achieves as a minimum the recognised industry standard

3 Ensure rubbish is removed from site or suitable arrangements are made for its collection. Ensure that all communication equipment (PDA, mobile phone etc) supplied is used in accordance with both manufacturer's instructions and Wolverhampton Homes policies & procedures. To become familiar with Wolverhampton Homes maintenance recording systems. 3. Contracts Develop an awareness of contracts and service level agreements with internal and external organisations. 4. Financial Management Work towards reaching agreed levels of income, productivity and performance in line with Local and Key Performance Indicators to achieve optimum service levels. Through training, develop an understanding of working in the most cost effective manner available, making sure all variations and material costs are loaded accurately and the job is completed correctly. Undertake all duties in line with Wolverhampton Homes' aims of providing a Value for Money repairs service. Ensure all surplus materials are returned to supplier and waste is minimised. Report any defect on tools and plant or vehicles. 5. Staff Management To support the assigned electrician in carrying out their duties as required Attend and take a positive role in the regular performance reviews and Individual Appraisal meetings and training as required. Show a positive attitude to all training identified as necessary to the job role or to enhance personal development and service delivery. Show an attitude that embraces learning. Attend & participate in Team Meetings, Tool box Talks and one to one meetings. 6. Other duties

4 Comply with all legislation & W-ton Homes policies including Data Protection, Computer Security, Human Rights, Management of Attendance and Customer Care. To ensure equality of opportunity both in service provision and employment, having regard to the needs of the diverse communities within the city ensuring compliance with Wolverhampton Homes policy on Equality and Diversity To comply with Wolverhampton Homes Health & Safety and Driving at Work Policy. Undertake any other duties considered appropriate to the scale and purpose of the job, subject to any reasonable adjustments under the Equality Act Always promote Wolverhampton Homes in a positive manner when working in customers homes. To participate in exit and leaver process as required. To undertake, following appropriate training, any Health & Safety related duties such as First Aid, Fire Marshall, H & S representative or any other role considered necessary to the successful execution of the role. 7. General The duties of the post may change and develop from time to time in light of new legislation, Wolverhampton Homes Policies, organisational developments and social trends. Such developments will be monitored in conjunction with the Chief Executive and Director of People and will be reflected as necessary in the aims and objectives of the post. Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.

5 Personnel Specification Job Title: Electrical Apprentice Grade: National Construction Rate Job Purpose: To gain experience, knowledge and skills to a recognised standard throughout the apprenticeship in order to progress to improver status. To accompany designated qualified electricians to jobs, follow instructions and learn processes applicable to the trade. FACTORS ESSENTIAL DESIRABLE HOW IDENTIFIED Education Standard GCSE A*-C Maths and English or equivalent. Level 1 BTEC in Construction Certificates Training Willingness to undertake the required period of study to achieve the recognised qualification. Certificates Experience Experience of working in a team. Work experience either paid or unpaid in a construction environment. Work experience within a customer focussed sector. Special Knowledge / Skills Understanding of electrical trade. Good organisational skills. Knowledge of tools and fittings associated to an electrician. Test

6 Personal Qualities Commitment Disqualifying Factors Ability to understand and follow instructions, both written & verbal Ability to build relationships with colleagues Enthusiasm to learn chosen trade. Commitment to learn and study. Customer focused Ability to work as part of a team To help Wolverhampton Homes become a, VFM, quality repair service by achieving top quartile performance To Wolverhampton Homes Equal Opportunities, Health & Safety and Data Protection Policies Indication of attitudes/behaviours inconsistent with Wolverhampton Homes Policies and Procedures, e.g. sexist, racist, anti-disability or any other attitudes/behaviours. Tests