Role title Property Officer Directorate Finance and Resources Location Northampton Resource Centre Accountable to Property Manager Travel

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1 Role title Property Officer Directorate Finance and Resources Location Northampton Resource Centre Accountable to Property Manager Travel Occasional Accountable for N/A requirement DBS check No Core Role Anchor Level Deliver Ambition focus: 6: Building the foundations for long-term growth. Hours 35 Grade D Salary Circa 24,500 Contract type Permanent We are the UK s leading charity dedicated to conquering stroke. There are over 1.2 million stroke survivors in the UK. Almost two thirds have a disability and one third rely on others for help, making stroke one of the biggest causes of disability. We are continually working to improve the lives of stroke survivors and their families who deserve the very best treatment and care. We deliver amazing, life-changing support to over 60,000 stroke survivors and their families each year. We also fund research to find better treatments, campaign for better stroke care and help people understand how to spot and prevent stroke. This work is made possible by more than 4,000 talented volunteers and staff, our fantastic supporters and our strong relationships with the stroke clinical and research community. We work with integrity, demonstrating our values as one combined passionate, innovative, respectful and professional team. Together we can conquer stroke.

2 Directorate Our Finance and Resources Directorate (Finance, IT, Facilities, Procurement) plays a vital role in providing strategic and operational business services. Becoming a trusted business partner for the organisation, the Directorate will provide innovative and scalable financial, procurement and facilities solutions underpinned by an effective technology infrastructure to deliver our strategy and business operations as we undertake the transformation of our organisation. Join us and help to achieve a world free of stroke. Purpose of role Every Stroke Association role is designed to contribute towards achieving our strategic ambitions. The particular focus of this role is to help us to achieve Ambition 6: Building the foundations for long-term growth. To provide comprehensive support to the Property Manager and other key colleagues in relation to all aspects of the Organisations property portfolio. To manage the organisations Asset Register.

3 Key responsibilities of role Responsibility areas Performance Indicators Key Competencies Support the organisations property portfolio Deputise in the absence of the Property Manager in relation to the property portfolio. Customer focus Change readiness Collaboration Web Desk requests within your remit are dealt with and the Asset Register is up to date. To assist the site managers and their assistants in opening and closing of offices in relation to contracts. To undertake and co-ordinate all building maintenance. Organise repairs and dealing with reactive repairs and maintenance for premises. All timetabled maintenance schedules and painting and decorating obligations as per lease agreements for properties where appropriate are in place. To assist the Property Manager in the planning and project managing office move projects and fit out. Cleaning provision at all sites Business Acumen Communicating and Influencing Leadership

4 To assist in ensuring site managers are notified well in advance of key dates lease renewals, break clauses or lease terminations giving sufficient time to plan for appropriate action. is in place, maintaining quality of service and pricing, making savings where possible. Waste management provision is addressed across the organisation. Asset Register is updated and accurate. All contractors comply with the Stroke Association procedures and that all documentary evidence provided is accurate, compliant and current. Monitor the utilities across the organisation and the administration thereof. Informing the Property Manager of key dates. Customer focus Collaboration

5 To provide clear instruction to contractors and suppliers to ensure works are undertaken in a safe and satisfactory manner. To comply with all Stroke Association policies and procedures including health and safety. Managing and Developing performance Customer focus Leadership To assist with saving costs to the association. Property related invoices and queries are dealt with. Administration of the organisations business rates, liaising with outside agencies where required. Liaising and organising with the line managers in the retrieval of the organisations assets when staff members leave. Business Acumen Communicating and Influencing Open minded

6 Mandatory responsibilities of role To undertake any other duties commensurate with the purpose and remit of the post. Responsibility areas Performance Indicators Key Competencies To ensure that you manage and develop your own performance. Evidenced attendance at personal training and regional events Managing and Developing performance. Leadership All mandatory training is completed Performance and Development Review completed to standard. To follow the Stroke Association s policies and procedures Familiar with competency framework including values, mission and vision. Accessed and read the Staff Handbook and any relevant policies and procedures to your role. Willing to travel during the course of your duties with possible overnight stays away from home. Managing and Developing performance Change Readiness Open-minded

7 To contribute to any project work as required. Assist the Property Manager and others with office openings and closing projects which include dilapidations and fit out of spaces. Associated financial record management and financial control. Person specification Education Educated to GCSE level or above Willingness to undertake training and continuing professional development Experience Experience of working in a property management environment Skills and abilities Ability to use a range of IT products, specifically Excel, Word, MS Dynamics 365 Ability to work under pressure and meet tight deadlines, where necessary Able to work as part of a team with a flexible approach Ability to work on your own initiative, manage time effectively and multi task Ability to accurately draft and layout routine letters and documents Ability to take and convey accurate messages Collaboration Business Acumen Continuous Improvement and Innovation / Desirable Desirable

8 Other requirements A professional approach and manner Strong communication skills Pro-active and able to plan ahead Excellent attention to detail and record-keeping skills High level of accuracy Numeracy skills Confident, clear, concise and articulate use of English language in presenting ideas verbally and in writing Flexible enough to work additional hours when required To be committed to the principles of equal opportunities and diversity To have a clear understanding of and commitment to the aims, mission and values of the Association To have an understanding of Stroke Desirable This information will be used as part of the shortlisting process.