UTT MICROFINANCE PLC VACANCY ANNOUNCEMENTS

Transcription

1 UTT MICROFINANCE PLC VACANCY ANNOUNCEMENTS BACKGROUND The UTT Microfinance Plc (UTT-MFI) is a public financial institution promoted by the Government of the United Republic of Tanzania, under the ambit of the Ministry of Finance and Planning. The UTT MFI which commenced its business operations on 1 st July, 2013; was incorporated on 28 th June, 2013 as a public company limited by shares under the Companies Act (Cap 212), to implement Government policies on the matters relating to economic empowerment of the majority middle and low income Tanzanians. UTT MFI came into being as a result of the reorganization of Unit Trust of Tanzania (UTT) into three functional and independent companies. The vision of UTT-MFI is To be the market leader in the provision of inclusive financial services ; while its Mission is To deliver effective financial services through innovative solutions that empowers people, to maximize opportunity and achieve a sustainable life free from poverty. The UTT Microfinance Plc now invites qualified, competent and energetic Tanzanians with outstanding work ethics and integrity to apply for the following vacant positions: 1. Job Title: Credit Officer Ref No. UTT-MFI/ CO/0516/ Reports to: Branch Manager 1.2 Job Summary: Ensuring error free disbursement of loans to members in line with the approved UTT MFI credit policies and procedures. Meeting with members, evaluating their applications, advising them transparently about the details of UTT-MFI products and services, recruit Page 1 of 5

2 clients/members, finalize loan applications and supervising loan collections and loan recoveries. 1.3 Key duties and responsibilities: i. Recruit Clients and disburse loan products as per agreed Targets; and sell other UTT MFI services as per agreed performance targets (BSC); ii. Coordinating and developing the formation of client groups for group guarantee products and handling other type as per the respective policy and procedures; iii. Meet with applicants/clients, receive loan applications and respond to inquiries in respect to product features, loan eligibility, and application processes; iv. Providing necessary assistance and training to all clients as per policies and procedures; v. Prepare loan application and submit it to the Loan Committee for further action; vi. Perform loan orientation to customers and sell the existing products to prospective customers; vii. Ensure consistence and thorough collection process in the event of defaults or problematic loan; viii. Training and retraining of clients/ member on business skills / entrepreneurship. ix. Perform any other duties as would be assigned by supervisor/senior officers from time to time. Qualifications and Experience: Qualification: The holder of this position must have a First Degree in Education, Community Development, or Agribusiness. Experience: minimum of three (3) years experience since obtaining those qualifications. Page 2 of 5

3 2. Job Title: Assistant Operations Officer (Customer Service) Ref No. UTT-MFI/AOO-CS/0516/ Reports to: Branch Manager 2.2 Job Summary: Receives members and prospective members inquiries, analyses their requests, provides appropriate information as requested or ascertains who can best provide the information and route the requests/inquiries to the responsible officer. 2.3 Key duties and responsibilities: i. Attend visitors/prospective members and investors calling at the offices and provide them with appropriate and relevant information; ii. iii. iv. Receives members and prospective members inquiries, analyses their requests, provides appropriate information as requested or ascertains who can best provide the information and route the requests/inquiries to the responsible officer. Responsible for ensuring retention of the organization s members base which includes promoting the organization to the existing members; Adhere to all company policies, guidelines and ethical business practices while providing services to members or prospective members; v. Maintains detailed walk in and activity reports and provide them to the supervisor on daily basis; vi. Conduct follow up phone call to survey respondents who have concerns, questions or inquiries and forward their concerns to the responsible officer; vii. viii. Compile Client s feedback & complaints and submit them to the responsible officer for further action. Performs any other duty as may be assigned by supervisor/ senior officers from time to time. 2.4 Qualifications and Experience: Qualifications: Holder of National Form VI certificate with Ordinary Diploma in Education, Agribusiness or Community Development. Page 3 of 5

4 Experience: At least three (3) years of practical work experience in customer care, teaching and extension works in reputable Institution. Computer literacy: Ms. Word, Excel and Access. Experience of similar tasks from Microfinance or banking institutions would be an added advantage. 3. General Conditions: a) All the above positions carry an attractive remunerations package; b) Entry point will depend on a candidate s qualifications and experience. 4. Mode of Application: All interested persons are required to apply attaching to their applications current Curriculum Vitae (CV), copies of academic certificates & transcript; including names and full communication addresses (including contact phone numbers) of three referees who can testify to the applicant s academic abilities, working experience and character. Please send your applications in an envelope clearly marked as Application for employment at UTT-MFI, quoting the relevant job reference number such that the same reaches not later than 5.00 p.m. on Tuesday, 24 th May, 2016 to the following address:- The Chief Executive Officer UTT Microfinance Plc, TAN-RE House, 4 th Floor, Upanga, Longido Street, P. O. Box 5474, Dar es Salaam. Note: a. Only short listed candidates will be contacted and hand delivered applications will not be accepted; Page 4 of 5

5 b. Applicants are warned not to make phone calls, physical or enquiries other than applying through the mode outlined above. Any such breach will result in immediate disqualification ========================= Page 5 of 5