ANGELIKA LORENZ - HumanResourcesConsulting CURRICULUM VITAE

Transcription

1 ANGELIKA LORENZ - HumanResourcesConsulting Certification/Profession: CURRICULUM VITAE Languages: Studies in Pedagogy, TUB Berlin, Germany, 1976 to 1982 German: Mother tongue HR Professional / HR Manager, Geneva, 1990 to 2003 English: Fluent - read and write Independent HR Consultant since 2004 French: Fluent - read and write Cert. Facilitator of Role Play Method, Institute ODeF, Geneva, 2005 / 2006 Cert. Trainer of Action Methods Institute ODeF, Geneva, 2004 to 2009 Trainer for Brevet fédéral RH, Bern Accreditation in Belbin Team assessment Personal Development Training: PNL MentoringCoach Project management European Employment law Communication training Mediation at the work place Hay Evaluation System Situational Leadership Strategic use of HR Methods IT Skills: Word, Excel, Powerpoint, Access Outlook, Internet, Frontpage ADP Hypervision (European Salary and Personal Data IT-System) SAP R/3 HR People Soft (base knowledge HR Experience in: Switzerland, Germany, France, Italy, UK, Luxembourg, Belgium, Denmark, Finland, Spain, US Main Activities: Line Management HR Project Manager Europe HR Manager & Team Leader Senior HR Consultant & Trainer Recruitment Manager C&B Manager Europe HR Security Adviser HR Processes Project Management Switzerland and Europe HR Strategy for Centralisation, Shared Service Centre and Joint Venture Organisational Design Audit and Due Diligence of HR structure Development and Redesign of HR Processes Development of Recruitment Strategy Performance Evaluation systems & training Career and Succession planning Industries IT Industry Medical & Pharma industry FMCG industry Private Banking industry Chemical & Metal industry Non-Profit Organisations Strategy & Implementation of restructuring exercise (Switzerland & Europe) Implementation of Change Management Mediation and Conflict Management Assessment and Training C&B systems local and Europe Hay Evaluation system Negotiation process with European unions Angelika Lorenz HR Consulting - 4, ch. Pré-Cartelier Geneva - Switzerland : alorenz@al-hrconsulting.com - ) N TVA CHE

2 2 DETAILS OF HR CONSULTANCY ASSIGNMENTS: Sr HR Consultant July 2013 to December 2013 MSA The Safety Company, Berlin, Germany (Manufacturing) Sr HR Consultant April 13 August 13 Société Générale Private Banking SA, Geneva (Private Banking Industry) Installation of EPC Offices for EMEA HQ in Swiss-German part of Switzerland (25 positions) Develop HR strategy for EMEA transformation for EPC set-up in Swiss-German Canton close to Zurich: produce gant chart with timeline & milestones, risk analysis, program and present to HR / Project team Develop relocation strategy for the Transfers to Switzerland in line with market practice Provide local network and participate in build-up of Swiss suppliers: local real estate for temp offices; destination services; legal employment adviser; tax & benefit providers; Payroll provider; insurance companies; brokerage; network with local multi-national HR community. Provide advise on local legal employment issues Provide local benchmark on C&B strategy for relocation benefits as well as Swiss Employment benefits Advise on Swiss Insurance and Pension program; develop pension plans in line with company structure; set-up brokerage for employment insurances. Build salary structure based on market data for transferees and local hires Develop employment documentation: employment contract & handbook, insurance policy, pension plan, immigration process, transfer policy, retention strategy, etc Implement retention strategy and engagement of existing staff by organizing 2-day Orientation visit to Swiss site containing: o Consultant presentations on Swiss Employment issues, pension, taxes, Relocation benefits, etc o Orientation tour of area including house visits, etc o Cultural Integration program for spouses o Career Transition assistance for working spouses Develop Recruitment strategy and set-up SLA s with agencies Handle local staffing of site of open positions in line with company recruitment strategy (15 open positions) Develop Integration process and accompany staff on change management issues Be available for Q&A for project managers, senior staff, transferees and local hires and serve as adviser to HR staff of company HR Transformation Project for Outsourcing to EBC Centre Review of existing HR Policies & Procedures to align with project for Outsourcing Capture all lacking issues and advise on local legal requirements and restrictions for Outsourcing in terms of data protection Develop HR Processes, policies and templates to enhance HR efficiency resulting in the creation of HR documentation of 8 policies, 14 processes and 80 forms & templates. Develop local implementation plan for global strategy

3 3 HR Operational Manager April 2012 Jan HSBC Private Bank SA, Geneva (Private Banking Industry) Act as the HR Operational Manager to support the HR Director EMEA and the local HR team (35 ees) Handle all Operational aspects in liaison with the local team and the UK HR Operational team Lead the Coordination of the HR Transformation project implementation Liaise with the HQ HR team on all Organisation aspects and impact for the local HR team Coordinate local reporting for global information and statistics Liaise with Bank departments (Finance, Compliance, ORIC, etc) for local and global reporting Prepare implementation of HR transformation for impact on other Bank s departments (Finance, Compliance, ORIC, etc) Prepare HR communication on HR transformation Lead the HR project management with 1 Project Manager Ensure HR for HR for 36 employees: restructuring with HR, recruitment, interim placement, bonus & nomination program, salary proposals, conflict management, entry and departure administration Prepare Communication and Presentations for monthly Exco meetings for the HR Director EMEA Liaise with Sr HR Relationship manager on all Operational HR issues and provide support to HR Generalists Manage Clean Desk policies for HR team Follow-up on HR Audit and implementation of changes Participate in global HR projects for end-year process Lead the coordination and liaise with global Reward group on preparation for Salary increase and Bonus process end-year Prepare year end nomination program and coordinate with HR Generalists on implementation with population Liaise with global Reward group for finalisation of Nomination process HR Consultant 2 month throughout 2012 MMV Medicine for Malaria Venture, Geneva (Non-Profit Organisation) Review of Organisational design to cover the need for a structured organisation to support long-term growth plan Review present organisational design, business plan and 5- year growth potential to develop organisational design best suited to support future growth Conduct interviews with senior managers to understand the history of organisation, the need for change and set objectives to support future growth Present 3 proposals for future organisational structure design with applicable action plans for implementation together with cost analysis and communication strategy Work with HR Manager to implement chosen organisational design and action plan for senior management Review existing Performance Appraisal system to adapt to new organisational design and implement changes Organise and deliver training to team leaders on new evaluation system, objective setting, delivery of evaluation sessions and soft skills

4 4 Sr HR Consultant / Team Leader July 2011 Jan HSBC Private Bank SA, Geneva (Private Banking Industry) Provide Team lead for Advisory and Recruitment functions, 10 Staff, coordinating and supervising all generalist activities Coordinate all Advisory activities in line with Sr HR Relationship managers Prepare induction program for integration of newcomers Handle critical situation, provide senior assessment, advise and elaborate development plans Conduct regular FtF meetings with all Advisors Handle mid and end year performance review using the inhouse system; prepare ranking and draft evaluation rates; prepare performance evaluations and conduct interviews advising on development plans Supervise all recruitment activities for 3 staff Participate in development of Career Link (Taleo system) for Talent Acquisition Supervise development of recruitment strategy including negotations with agencies for application of global standards Assist in Global HR Transformation Project for the HR function to develop the local Swiss needs Participate in Project team for developing integration of Career Link / Taleo system for the Recruitment function in line with global and local needs Participate in implementation of the Contact Center for the HR Service Delivery and Generalist group; assist with roll-out and training; supervise HR Generalists in implementation of Center in Switzerland; liaise with the HR Service Delivery team on day-to-day use Participate in HR Service Delivery project to streamline the administration functions within the HR team; liaise with the Service Delivery team to streamline overlap of generalist and administrative function; work on alignment between Zurich and Geneva HR teams; train and supervise Advisors in applying new systems Participate in HR Audit for the Advisory and Recruitment function: prepare self-audit; prepare documentation requested by auditors; participate in solution building; supervise Advisors / Recruiters in implementing new audit rules Prepare year end nomination program and supervise Advisors in Performance reviews with their internal clients

5 5 Sr HR Consultant March 2010 to December 2010 Newell Rubbermaid Inc, Atlanta, US (FMCG Industry) EMEA Transformation Project to centralise EMEA HQ in Canton Geneva (150 positions) Advise and participate in global communication process with senior stakeholders for engaging of transformation process of centralizing three European HQs in Geneva Participate in preparation/coordination of delivery of global Communication strategy Develop HR strategy for EMEA transformation for EPC set-up in Canton Geneva (gant chart with timeline & milestones, risk analysis, program) for presentation to global Steering Committee Participate in establishing master list for offers to 135 employees primarily based in Europe (France, Germany, Luxembourg, Belgium, UK, Italy) and the US Participate in negotiation with representatives of regional work councils (France, Luxembourg & Germany); liaise with senior management for implementation of legal advice. Develop company set-up and relocation strategy for the Catching side in Switzerland Provide local network and participate in build-up of Swiss company (local real estate for temp and permanent offices, legal employment adviser, tax & benefit providers, legal entity set-up, multi-national HR community, etc) Liaise with the Geneva Office for Economic Promotion for negotiation with Canton Geneva ministries on Immigration, Tax rulings (Corporate and Employment tax), real estate and administration aspects Provide local benchmark on Total Reward strategy, advise on relocation strategy and process for transfers (employment contract & handbook, insurance policy, pension plan, immigration process, relocation benefits, retention strategy, etc) Develop and implement strategy for engagement of existing staff for transfer: o Lead Swiss Day presentation in all EU locations (150 employees on 4 sites) including Swiss systems for benefits, tax, relocation, pension, immigration and overview of labor law o Lead and organize 2-day Orientation visits to Geneva for house, school and area orientation for 250 participants (transferees with spouses) o Establish and hold Q&A sessions and develop web-based information site for presentations and regular updates Negotiate SLA with external Swiss service providers for transfer aspects (relocation, taxation, immigration, insurances, etc) and liaise with global Integration provider Develop strategy for change management process in line with company policy; set-up on-boarding and integration process; handle new starter implementation Hold training for non-swiss HR personnel on Swiss labor law & employment conditions

6 6 HR Project Manager Europe August 2008 February 2010 Cadbury SA, Rolle (FMCG industry) Project lead for HR track to develop new Research & Development centre in Eysins, Canton Vaud (up to 50 employees) Lead European communication process with senior stakeholders for engaging of process Create aligned HR platform for new R&D centre Engage European transfer process for existing R&D colleagues in Europe Liaise with local HR group in Europe (France, Denmark, Spain, Turkey and Poland) to coordinate HR issues Lead the HR track within overall Project team; establish HR gant chart for alignment of major milestones with all track leaders Establish budget for people costs in Europe (transfer, redundancy, retention, engagement, local recruitment, salary equalisation, etc) Develop strategy for engagement of existing personnel as well as retention; handle all negotiations with employees Participate in negotiation with representatives of regional unions and work councils in line with company policy and legal requirements; liaise with senior management for implementation of legal advice. Liaise with senior stakeholders and participate in Steering Committee Handle negotiations with external Swiss service providers for transfer process (relocation, taxation, Swiss permit administration, etc) Handle recruitment process: set-up recruitment strategy; setup preferred suppliers; negotiate SLA; handle all local recruitment to fill vacancies in time for opening of centre Participate in development of organisational design for centre together with business partners; participate in design branding for new building Handle all remuneration aspect, e.g. local salary survey to establish salary bands and benefit structure in alignment with company guidelines for existing European centre Develop and implement relocation strategy and handle aspects to ensure transfers from Europe to Switzerland (contract, insurance, permits, relocation benefits, etc) Sr HR Consultant & Trainer August 2008 Lexmark SA,Geneva (IT industry) Conduct HR Team audit for business site in Geneva (250 employees): Conduct interviews with senior business managers to evaluate perception in business of HR practices and HR Business partnering; establish report and recommendations for change Review of HR administrative processes and propose implementation strategy for more effective HR best practices Develop and lead 2-day training course for EMEA HR team to strengthen team building, work on HR competencies and implement HR best practices

7 7 Interim Resourcing Manager on-site May November 2008 Cadbury SA, Rolle (FMCG industry) Manage recruitment process for senior position for set-up of European centre Establishing preferred supplier agreements with chosen placement agencies; research recruitment market and open new recruitment channels Application of Cadbury recruitment standards and competency based interviewing Negotiate offer for hiring and follow-up on establishing of hiring documents Preparation of hiring documents in line with Cadbury standards and models Sr HR Consultant February/March 2008 Multinational Comp., Vaud (confidential) Develop HR strategy for creation of EMEA Shared Service Centre for 70 employees in Switzerland serving 750 employees in 5 countries in Europe centralising 4 department (Finance, Procurement, IT and HR) Audit of existing HR platform in Switzerland and Europe Develop strategic project plan for HR support initiative including processes for selection, relocation, recruitment, redundancy, compensation, interim solutions Develop strategy plan for change management process Provide HR strategy for centralisation of EMEA HR functions Provide recommendations for timeframe and sequence of centralisation and forecast of HR budget Sr HR Consultant / Team Leader interim Mar Sept HSBC Private Bank SA, Geneva (Private Banking Industry) Provide interim Business HR Partnering, handling 700 local employees (Back office) and Team leadership for 12 HR staff Active interface as HR Business Partner to COO and CIO and participate in senior management teams Train junior HR personnel in HR Business Partnering Deliver training in conflict management for HR team and department managers Develop change management strategy after acquisition; handle all HR issues during split-off of Trust division; conduct due-diligence for future merge projects Handle recruitment of senior Banking profiles Lead Mid-year salary and annual performance review for Back-office Participate in developing induction program for new staff Coordinate all day-to-day HR issues of Back-Office operations with larger HR group Provide project management for standardisation of HR administrative procedures (outsourcing of permit structure and administrative HR processes) Handle employment relation issues and harassment complaints Develop HR network on Swiss market Develop and implement overtime policy for Back-office Lead development strategy for career planning for Back- Office profiles for high performers Develop recruitment strategy for Back-Office profiles

8 8 Recruitment Consultant Nov Jan Stryker Int l SA, Montreux (Medical appliances Industry) Manage recruitment process for senior Marcom positions in European headquarter Handle 25 open Marcom positions Build relationship with agencies, implement SLA s Identify candidate channels Apply Gallop methods for candidate selection Finalisation of 20 hires by end of mandate HR Project Manager Consultant 5 month throughout 2005 Multinational Comp., Vaud (confidential) (FMCG industry) Lead the HR track for merger of branch offices of two international companies located in different Swiss Cantons Conduct HR Due Diligence and deliver report and recommendation for HR implementation strategy Prepare cost analysis of HR structure in both companies Provide legal advice on HR process on merger Prepare mass redundancies process for both Cantons and handle negotiations with local authorities Develop HR platform and implementation strategy in alignment with company processes Provide local market information for development of C&B structure, employment rules and regulations, recruitment strategy, etc Develop HR change management strategy for integration Interim HR Manager Mar Nov Dell Computer SA, Geneva (IT industry) Provide interim HR management for local site (350 employees) Build new structure & organisation of local HR group Team lead of 7 HR staff Review and reorganise administrative HR structure in line with Dell model and local requirements Train HR staff to reinforce HR business partnering and interfacing with senior management Active coaching of senior management on-site on HR processes Handling of all operational HR issues, ie: Annual mid-year salary review; Performance review; Employee Relations and legal issues; Recruitment of senior positions; etc Participation in developing and implementation of HR shared services centre in Europe Training of new HR staff Participate in European HR team and liaise for adjustment / implementation of European processes on-site Participate in Senior Leadership team on-site for all HR issues and liaise with Business Partners for implementation of European processes

9 9 Recruitment Consultant Nov Feb Dell Computer SA, Geneva (IT industry) Manage recruitment process for 45 open positions Identifying candidates and conducting all recruitment process Developing and implentation of recruitment strategy for Swiss market Building relationship with agency, developing and implementation of SLA s Developing relationships with universities, high schools and other recruitment channels Finalising 40 hires within 4 months Interim HR Manager July Nov DIAGO S.A., Lausanne (FMCG industry) Interim HR management for local site of 75 employees plus sales reps offices in Switzerland Annual Salary Review Restructuring of HR Group Recruitment Consultancy for setting-up new European Structure Organisational structuring Implementation of European HR organisation HR Consultant Mar - May 2004 Access Diffusion SA, Anncey, France (Comm & IT industry) Provide consultancy on HR strategy on Development of organisational training programme and Career path Development and integration of HR processes External compensation and salary review Leadership coaching after restructuring Development and integration of an efficient communication structure between HQ and local offices in France Communication and change management HR Project Consultant Jan Feb DuPont Dow SA, Geneva (Chemical industry) Provide consultancy on development of Employee handbook for Dow personnel in Germany Development of new Employee handbook in integration with European Employee treatment Application of German Labor law and translation Development of vision/mission statement in accordance with Dow Int l Development of HR concept to integrate local German Compensation systems to bonus systems of Dow Int l

10 10 FULL-TIME EMPLOYMENT HR Manager Europe May 2001 May 2003 AMD Advances Micro Devices SA, Geneva (IT industry) Within a team of 3 HR specialists handling of all HR issues of 350 employees in 10 different European countries Application of HR experience in Switzerland, Germany, UK, France, Italy, Benelux, Finland, Sweden and Russia Responsible for coordination of all state and company-related HR performances, ie social and pension insurances, salary systems, conceptualisation of C&B in appliance with US programs (analysis, comparison, development, implementation and communication) Development and implementation of individual and team bonus system Regulations for recruitment and employment for small subsidiary in Finland by coordination with Swedish salary system Development and implementation of all HR issues for set-up of new Sales & Marketing office in Moscow of 6 staff (recruitment, C&B, legal employment issues, restructuring, etc) QS9000 and WSQA audit for HR issues in Germany and Netherlands Security adviser for HR issues for all European AMD offices in coordination with the security manager of the AMD production centre in Germany Participation in assessment centre for preparation of restructuring of European Finance department; selection program of team leaders and development of new team processes Participation in development of blueprint and implementation of SAP R/3 HR module for C&B, performance review and career development plan on global basis (US, Asia and Europe). Within the team, responsible for application of European data protection issues as well as development of special bonus and salary issues for Sales & Market Preparation and implementation of international restructuring exercise of 60 employees within Europe: development of compensation package; application of local labor law protection; reorganisation of local and European teams for different departments; development and implementation of change management process.

11 11 HR Manager July 1998 May 2001 PST Praxair Surface Technologies SA, Geneva (Chemical & Metal industry) HR Manager for 120 employees for European headquarter and production site based in Geneva; handle coordination for European HR responsibilities for the European HQ. Handling of administrative HR issues within Switzerland, ie work permit, expatriation, social insurances, tax implication, salary systems, payroll. Secretary to the LPP pension insurance plan and participation in company management of Free Funds; handle audit and application of pension plan, calculation and implementation of early and normal retirement and developed Pension handbook in English and French. Internal and external benchmarking of positions in Europe Preparation of recruitment strategy and handle actively all recruitment activities. Application of salary systems (annual reviews and external surveys), development of job descriptions, evaluation of position through Hay Evaluation System, Bonus systems and C&B structure for sales personnel, compensation of top management, audit and implementation of stock option and all concerned tax issues. Development, implementation and training of management on annual performance review program. Implementation and training on Career planning concept. Management of 360 degree evaluation and coaching of managers in integration projects and performance motivation. Preparation and handling of employment relation cases, conflict management and mediation. Participation in senior management team for all HR issues Active participation in local HR management group in Geneva (GEM) Project manager for development and implementation of Health program (Wellness Checkpoint) HR Specialist Jan 1990 June 98 Union Carbide SA/ Praxair SA, Geneva (Chemical industry) Independent handling of all administrative tasks within the HR department for 550 employees in Geneva Handling of recruitment procedure (job description, recruitment request, interface with agencies, etc) Payroll and tax issues Responsible of annual updating of employee handbook in English and French Participation in development and implementation of duediligence process for acquisition of company in Poland (500 employees) Development and implementation of absence recording system Handling of all aspects of international expatriation Application of company car management Preparation and organisation of local move of company to new premises.