Supply Chain Team Leader

Transcription

1 The Royal British Legion Shoulder to shoulder with all who Serve Supply Chain Team Leader Poppy Appeal Application Pack

2 TH ROYAL BRITISH LGION JOB DSCRIPTION Job Title: Supply Chain Team Leader Reporting to: Supply Chain Manager Role Purpose: To plan, co-ordinate and monitor the daily activities of the warehouse / machine room teams to ensure all site performance measures are being achieved. Key Responsibilities: People/Team Manage all day to day Warehouse Staff, including their training and development, appraisal, performance and monitoring of absence, including sickness and holiday to ensure sufficient staff are available to meet operational demands To communicate and manage the delivery of the daily plan taking appropriate action as and when required to ensure site performance measures are achieved To prepare staff rosters in line with business forecasts To hold regular team meetings To be involved in the recruitment and selection of new staff (including any agency staff) and to ensure full training is provided Maintain accurate training records and where appropriate current licenses for all staff To work to an agreed roster pattern Operations To prepare daily operational plans for the following day(s) activities reviewing warehouse volumes, capacities and resource availability. To prepare and manage the production schedule in line with business forecasts To allocate tasks to staff ensuring clear instructions are provided and staff are aware of their responsibilities/targets To ensure all equipment and machinery is operated in accordance with the manufacturer s guidelines.

3 To support the Supply Planner to carry out Perpetual Inventory counts To plan and manage full site stock take as per Supply Chain Manager requests. To ensure all stock stored in the warehouse is done so safely and securely. To ensure all packaging received from suppliers is as per the agreed specifications, carrying out QA checks as required. To carry out random warehouse audits to check items being despatched are correctly packed in line with customer requirements. To support the Supply Chain Manager with planning stock requirements for the annual Poppy Appeal To liaise with external hauliers/couriers/shipping agents to arrange timely collections and deliveries to customers. Manage the workload of the Driver role and ensure that any major vehicle defects are appropriately actioned. To prepare shift handover reports for the incoming Supply Chain Team Leader To provide the Supply Chain Manager with regular reports of operational progress highlighting any significant issues immediately To maintain a safe, tidy and hygienic warehouse free from rubbish and obstacles Maintain COSSH register Development To continually review processes and procedures identifying any areas for improvement and providing detailed recommendations for change. To support ad hoc Project Work as directed by the Supply Chain Manager Deputise for the Supply Chain Manager or Supply Planner as required This job description reflects the current requirements of the role. As duties and responsibilities change and develop, this will be reviewed and will be subject to amendment in consultation with the post-holder.

4 GNRAL To implement the qual Opportunities Policy into your daily activities. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant C Directives, including reporting any health and safety hazard immediately you become aware of it. To work in accordance with the Data Protection Act (1998) and to ensure all new systems are reported to the Data Protection Officer. To carry out security checks of the warehouse including opening and closing procedures To ensure that the fire alarm is checked weekly PRFORMANC INDICATORS Pick accuracy Pick performance (units/hour) - productivity Stock accuracy Production output Staff training records Customer service/satisfaction H&S record keeping Inc. machinery records

5 PRSON SPCIFICATION QUALIFICATIONS CRITRIA Good standard of general education to GCS level or equivalent Fork Truck Licence Valid Full Clean Driving Licence SSNTIAL / DSIRABL D HOW TO B MASURD Application Application/Verification of Licence Application/Verification of Licence Supply Chain NVQ Level 2 or equivalent D Application KNOWLDG &XPRINC Previous experience of Warehouse team leader or equivalent Application//A ssessment xperience of working with WMS systems Application/ xperience in the management of stock control Application//A ssessment Awareness of relevant Health and Safety Procedures and Legislation Application/ xperience of managing a diverse team Application/ COMPTNCIS ffective communications - Level 2 Customer service - Level 2 Planning and organisation Level 2 Teamwork Level 2 Results focused Level 2 SKILLS & ATTRIBUTS Good working knowledge of Manual Handling Regulations Good IT skills including previous experience of using Computerised Warehouse management systems Time and Management skills including shift planning and flexibility to meet business needs Ability to prioritise workload consistently, paying due attention to detail whilst working within tight timeframes. ffective communication skills written and verbal Application/ Application / Application / Application / Application / Application/ Application/

6 ffective interpersonal skills able to engage effectively with a range of audiences Ability to work unsupervised whilst managing own workload Ability to manage Confidential issues with appropriate levels of discretion Strong planning and organisational skills. Strong Team Player able to work effectively with diverse client groups mpathy with mission, objectives and values of TRBL

7 INFORMATION ON TRMS AND CONDITIONS Supply Chain Team Leader Annual Salary: Contract Type: 20,000 per annum Permanent Annual Leave: 22 days plus bank holidays pro rata Hours to be worked: 35 hours per week Location: Aylesford 6 month probationary period mployment subject to medical clearance and satisfactory references Benefits mployee Assistance Helpline Life Assurance Voluntary Benefits Childcare Vouchers Group Pension Plan