CRST Specialized Transportation. Appliance Logistics Services Overview

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1 Specialized Specialized Supply Supply Chain Chain Solutions CRST Specialized Transportation Appliance Logistics Services Overview

2 Product Specialties Services for: Washer Dryer Range Refrigerators Bedding Furniture

3 Washer & Dryer Services Removal of all debris Feet on both front & rear Level units & stack units if applicable Washer: Hook-up new fill hoses Insert & secure drain hose Connect hot & cold water lines

4 Washer & Dryer Services Washer: Cont d Hook-up drain hose Fill unit with hot & cold water Check for leaks & proper operation Dryer: Connect power cord & strain relief clamp Hook-up metal exhaust duct & vent Test for proper operation

5 Ranges Removal of all debris Level the unit Utilize anti-tip device Connect* electrical cord and strain relief clamp on the unit Start the unit and test for proper operation *The service team is unable to connect or disconnect gas lines, nor hard-wire the range to your electrical service

6 Refrigerator Removal of all debris Level the unit so all doors close properly Connect icemaker to an existing water line Check for leaks Plug in the unit Turn on thermostat and check for proper operation

7 Specialized Specialized Supply Supply Chain Chain Solutions CRST Specialized Transportation Corporate Overview

8 CRST Specialized Transportation Asset based, specialized motor carrier with $250 million annual revenues. Owned by CRST International with more than $1.4B in revenue. Servicing clients products worldwide that require: Specialized equipment Specialized handling - value added services Providing services to businesses and consumers Specialized truckload and less then truckload transportation Final mile and first mile services Other unique, complex logistic services

9 Summary of Services An asset-based specialized supply chain solutions provider of: High Value Products High Touch Care Value Added On-Site Services Technology Partnership

10 Key Markets Served Retail Fixtures Healthcare Telecommunications Financial Industrial Machinery Museum & Fine Art Office Equipment High-Tech Consumer Products Trade Shows Motorcycles Entertainment Equipment 377,000 shipments in 2015

11 Operating Models LTL Network Direct Service Inside pick-up & delivery, experienced drivers, air ride, lift-gates, decking, pads, straps, double slot logistics, walk-boards.

12 Padded Van Network 54 DC s in the US and Canada 360 scheduled departures weekly Real-time shipment tracking 65% of shipments fall into daily service areas Less than 0.5% claim frequency Over 350 local P&D trucks 2-person experienced crews SOP includes 24 hour pre-call Site surveys, inside services, set in place, unpack, debris removal Value added services Warehousing Vendor Managed Inventory Management of product demonstration / loan programs 12

13 54 Distribution Centers Edmonton Vancouver Calgary Saskatoon Regina Winnipeg Seattle Spokane Billings Minneapolis Ottawa Quebec Montreal Prince Edward Moncton Portland Boise Milwaukee Toronto Halifax Detroit Rochester Boston Sacramento Los Angeles San Jose San Diego Las Vegas Salt Lake City Phoenix Denver Albuquerque Kansas City Dallas Iowa City Little Rock St. Louis Chicago Nashville Columbus Atlanta RI Pittsburgh Hartford, CT New York Philadelphia Delaware Baltimore Richmond Raleigh San Antonio Houston Tampa Jacksonville Orlando Pompano Beach

14 Residential Delivery/Final Mile First & final mile and total transportation Home delivery & product installation Specialized job site delivery services Scalable warehousing & value added services Deluxing & truckload blanket-wrap 14

15 Final Mile Providers Newfoundland British Columbia Alberta Saskatchuan Washington Montana Wyoming Idaho Oregon California Nevada Utah Colorado Arizona New Mexico Manitoba North Dakota South Dakota Nebraska Kansas Oklahoma Minnesota Iowa MIssouri Arkansas Wisconsin Illinois Indiana Kentucky Michigan Ohio Tennessee Ontario New York Pennsylvania West Virginia Virginia Md Quebec NJ North Carolina Vt. NH Mass. Conn. Delaware RI Maine New Brunswick Prince Edward Nova Scotia Texas Louisiana MIssissippi Alabama Georgia Florida South Carolina Alaska Hawaii

16 Quality: Cargo Claim Prevention Frequency: number of claims paid as % of shipments

17 Our Technology End to End Visibility: Management Tools: Productivity Tools: Financial Support: Tracking SmartPhone Access Status Updates Electronic POD Inventory Visibility In-transit GPS Reporting On-time performance reporting Bar-code scanning Inventory Visibility Document Imaging Transportation management Electronic invoicing Shipment processing Electronic payment Document creation Billing summaries Transportation optimization MyCRST Specialized Transportation

18 Environmental Stewardship For our Customers Pad wrap services for over 40 years Recycle packaging from deliveries Monitor fuel consumption Help customers sustainability metrics For CRST Specialized Transportation Smart Way certification BIN ranking 2 Corporate recycle electronic equipment

19 Value Proposition Committed to high touch, high value, specialized transportation LTL, TL and partial TL capacity options Experienced and highly qualified drivers Modern fleet Superior transit times (when compared to other padded van providers) Industry leading service metrics and safety scores Ability to offer supply chain solutions Warehousing VMI Forward Deployment Kitting Light Assembly Enterprise Capabilities Flatbed Dedicated Inter-modal Expedited

20 For More Information To Learn More about how your company can benefit from logistics solutions customized by CRST Specialized Transportation contact: Randy Bodine, President Forum Logistics, Inc. Agent for CRST Specialized Transportation Direct: Cell: We Handle the Hard to Handle