SA Health - Women s and Children s Health Network. Engineering and Building Services. Full time, Ongoing

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1 SA Health Job Pack Job Title Assistant Strategic Asset Manager Job Number Applications Closing Date 6/4/2018 Region / Division Health Service Location Classification Job Status SA Health - Women s and Children s Health Network Engineering and Building Services North Adelaide ASO6 Full time, Ongoing Indicative Total Remuneration* $96,599 - $102,467 Criminal History Assessment Applicants will be required to demonstrate that they have undergone an appropriate criminal and relevant history screening assessment/ criminal history check. Depending on the role, this may be a Department of Communities and Social Inclusion (DCSI) Criminal History Check and/or a South Australian Police (SAPOL) National Police Check (NPC). The following checks will be required for this role: Child Related Employment Screening - DCSI Vulnerable Person-Related Employment Screening - NPC Aged Care Sector Employment Screening - NPC General Employment Probity Check - NPC Further information is available on the SA Health careers website at - see Career Information, or by referring to the nominated contact person below. Contact Details Full name Karen Rogers Phone number address karen.rogers@sa.gov.au Public I1 A1

2 Guide to submitting an application Thank you for considering applying for a position within SA Health. Recruitment and Selection processes across SA Health are based on best practice and a commitment to a selection based on merit. This means treating all applications in a fair and equitable manner that aims to choose the best person for the position. A well presented, easy to read application will allow the panel to assess the information they need from your application. To give yourself the best opportunity to reach interview, the application should clearly and concisely demonstrate to the selection panel that you are suitably equipped to perform the role, and that you possess all of the stated minimum essential skills, abilities, knowledge, experience and educational qualifications (where required). The online application form to apply for this position will ask for employment history, education, qualifications and referees however to understand the position and requirements we suggest you become familiar with the attached Job and Person Specification. We request that you attach the following to your application - A covering letter of up to 2 pages introducing yourself to the selection panel and describing your skills, abilities, knowledge, qualifications and experience in relation to the position; A current Curriculum vitae/resume that includes your personal details, relevant employment history, education, training courses, qualifications and professional memberships. * Refer to for further information regarding The Indicative Total Remuneration which is inclusive of Award salary, superannuation and other monetary benefits. Information for Applicants Criminal History Assessment requirements

3 Role Title: Assistant Strategic Asset Manager Classification Code: ASO6 LHN/ HN/ SAAS/ DHA: SA Health Hospital/ Service/ Cluster Women s and Children s Health Network Division: Corporate Services Department/Section / Unit/ Ward: Engineering and Building Services Role reports to: Strategic Asset Manager Reviewed Date: 8 March 2018 Criminal History Clearance Requirements: Aged (NPC) Child- Prescribed (DCSI) Vulnerable (NPC) General Probity (NPC) ROLE CONTEXT Primary Objective(s) of role: ROLE DESCRIPTION The Assistant Strategic Asset Manager is accountable to the Strategic Asset Manager for providing practical and innovative facility planning and operational management of the Across Government Facilities Management Arrangement (AGFMA). This position develops and implements a range of business improvements and provides technical and procedural advice specific to health stakeholders and contractors in the performance of their facilities management responsibilities within a complex health service. In particular responsibility for the management of breakdown and preventative maintenance, refurbishments and minor works projects is required. The Assistant Strategic Manager also provides a range of specialist asset related research, analysis and advice including representing the local health unit(s) in matters related to its built assets. The Assistant Strategic Asset Manager will manage the business relationships between the health unit and the AGFMA service provider to that location. The Assistant Strategic Asset Manager will be responsible for the provision of high level asset and operational building maintenance services to the health unit through the AGFMA. It will be a criticality of the Assistant Strategic Asset Manager to have an extensive knowledge and experience in the health system and understanding of the associated complexities within their own LHN. Direct Reports: > N/A For Official Use Only I1-A1 1 of 11

4 Key Relationships/ Interactions: Internal > WCHN Staff and Key Stakeholders. External > Clients, stakeholders and service providers. Including other Mangers, A/SAMS in other LHN s and staff involved in the Across Government Facilities Arrangement (AGFMA) in the Department of Planning, Transport and Infrastructure. Challenges associated with Role: Major challenges currently associated with the role include: > Ability to respond and provide technical and remedial solutions to WCHN facilities across the entire network > Ability to lead minor works and sustainment projects within the AGFMA framework > Provide practical and effective solutions in dealing with engineering and infrastructure issues. Delegations: > Financial Delegation Level 4 > Human Resources Delegation Level 5 Resilience: SA Health employees persevere to achieve goals, stay calm under pressure and are open to feedback. Performance Development The incumbent will be required to participate in the organisation s Performance Review & Development Program which will include a regular review of the incumbent s performance against the responsibilities and key result areas associated with their position and a requirement to demonstrate appropriate behaviours which reflect a commitment to SA Health values and strategic directions. For Official Use Only I1-A1 2 of 11

5 General Requirements: Managers and staff are required to work in accordance with the Code of Ethics for South Australian Public Sector, Policies and Procedures and legislative requirements including but not limited to: > Work Health and Safety Act 2012 (SA) and when relevant WHS Defined Officers must meet due diligence requirements. > Return to Work Act 2014 (SA), facilitating the recovery, maintenance or early return to work of employees with work related injury / illness. > Meet immunisation requirements as outlined by the Immunisation Guidelines for Health Care Workers in South Australia > Equal Employment Opportunities (including prevention of bullying, harassment and intimidation). > Children s Protection Act 1993 (Cth) Notification of Abuse or Neglect. > Disability Discrimination. > Code of Fair Information Practice. > Relevant Awards, Enterprise Agreements, Public Sector Act 2009, Health Care Act 2008, and the SA Health (Health Care Act) Human Resources Manual. > Relevant Australian Standards. > Duty to maintain confidentiality. > Smoke Free Workplace. > To value and respect the needs and contributions of SA Health Aboriginal staff and clients, and commit to the development of Aboriginal cultural competence across all SA Health practice and service delivery. > Applying the principles of the South Australian Government s Risk Management Policy to work as appropriate. Handling of Official Information: By virtue of their duties, SA Health employees frequently access, otherwise deal with, and/or are aware of, information that needs to be treated as confidential. SA Health employees will not access or attempt to access official information, including confidential patient information other than in connection with the performance by them of their duties and/or as authorised. SA Health employees will not misuse information gained in their official capacity. SA Health employees will maintain the integrity and security of official or confidential information for which they are responsible. Employees will also ensure that the privacy of individuals is maintained and will only release or disclose information in accordance with relevant legislation, industrial instruments, policy, or lawful and reasonable direction. Special Conditions: > Appointment is subject to a satisfactory Background Screening and National Criminal History Check obtained through the Screening and Licensing Unit, Department for Communities and Social Inclusion to be renewed every 3 years thereafter from date of issue. Existing employees who have undertaken a Police Check and are cleared and then subsequently charged with an offence are required to inform their Line Manager immediately. > As a state-wide service, WCHN employees may be required to undertake work at various locations in metropolitan Adelaide, and provide outreach to other parts of South Australia (the latter in consultation with the incumbent of the role). > Depending on work requirements the incumbent may be transferred to other locations across SA Health to perform work appropriate to classification, skills and capabilities either on a permanent or temporary basis subject to relevant provisions of the Public Sector Act 2009 for Public Sector employees or the For Official Use Only I1-A1 3 of 11

6 > SA Health (Health Care Act) Human Resources Manual for Health Care Act employees. > The incumbent may be required to participate in Counter Disaster activities including attendance, as required, at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major incident. > Participate within a team environment as a member of the E&BS after hours on call management process. > A current drivers licence. > Intra and Interstate travel may be required. White Ribbon: SA Health has a position of zero tolerance towards men s violence against women in the workplace and the broader community. In accordance with this, the incumbent must always act in a manner that is nonthreatening, courteous, and respectful and will comply with any instructions, policies, procedures or guidelines issued by SA Health regarding acceptable workplace behaviour. Key Result Area and Responsibilities Key Result Areas Major Responsibilities Facilities Operation > Provide the operational interface between the health unit and the AGFMA service provider by requesting and approving breakdown maintenance work. > Undertake a contract management role by ensuring the AGFMA service provider meets the specified KPls and complies with the service provisions in the contract. > Develop, implement and review a cycle of work place inspections that ensures a consistent approach to preventative maintenance across WCHN Directorates. > Identify high risk areas and implement strategies to minimize risk and liability to WCHN Directorates in line with Occupational Health Safety legislation. > Ensure the health unit complies will all regulatory requirements and maintain records, licences and permits as required. > Provide high level support for refurbishment and minor works projects including participating on project teams and advising on options, costs, scope of work and logistics as required. > Ensure appropriate risk assessments are undertaken where building work are being undertaken. > Ensure the application of continuous quality improvement initiatives are implemented to ensure the compliance to the Australian Council on Healthcare Standards (EQulP) and maintain documentary evidence of compliance. > In conjunction with the AGFMA service provider ensure the SAMIS database is maintained and updated with the relevant detail. > Implement a range of practical and innovative asset related strategies and processes to all government energy sustainability targets. > Preparation and submission of any insurance claim relating to built assets. > Maintain the asbestos register and ensure it is updated on a timely basis by the service provider for work undertaken during the year and provide an annual review and report as required. For Official Use Only I1-A1 4 of 11

7 Facilities Planning Provide a dedicated and complete onsite Facility asset planning, operational and management services for WCHN in particular the assigned local health network/business unit. > Assist the Strategic Asset Manager in developing the asset management plan by maintaining a condition assessment of all built assets of the health unit through the updating of the SA Health 'Traffic Light' report. > In conjunction with the AGFMA service provider determine indicative allocations for the provision of the annual preventative maintenance program. > Assist in developing a life cycle plan for key items of building plant and equipment. > Assist the Strategic Asset Manager in developing a planned refurbishment and minor works/replacement program for the built assets of the WCHN. > Ensure sound business continuity plans are in place with respect to built assets for the entire WCHN. > Ensure the service provider and their contactors meet infection control standards for any building work undertaken within the health unit. Advice and Consultancy > Provide advice on the Whole of Government Facilities Management Contract which includes all hard FM services Breakdown Maintenance, Preventative Maintenance and Replacement Refurbishment. > Maintenance, by ensuring they are consistent, effective and in line with current organisational requirements and meet agreed standards and expectations. > Provide practical and innovative operational advice and consultancy services for a range of asset and facility related matters. > Collaborate with WCH, metropolitan and country site management and provide expert advice and support for the optimal utilisation of the onsite assets and facilities. > Prepare correspondence and briefings to facilitate two way communications between Engineering and > Building Services Management staff, contractors and onsite clients. Relationship Management > Manage and benchmark ongoing processes with all relevant stakeholders and clients as to ensure client satisfaction and service requirements are being achieved as per set targets. > Ensure the needs of health unit clients are being met by the service provider and acceptable consumer satisfaction rating are achieved. > Liaise with Facilities Planning and Management where required to identify and develop services required by health units to meet their operational needs. > Work in partnership with the Strategic Asset Manager and other WCHN staff to ensure business strategies are identified so that operational processes can be delivered effectively and efficiently. > Ensure consistency where possible of E&BS practices through meetings and collaboration with other Assistant Strategic Asset Manager's at other sites and other affected stakeholders. > Share information and knowledge across the E&BS team. > Delivery of improved client services and the management of service level agreements across the WCHN. > Liaise with ehealth on building works requiring their participation. Workgroup Management Supervise and direct onsite WCHN staff/contractors as to ensure services are effectively delivered, maintained and continuously improved. > Ensure a highly skilled and motivated E&BS Team is developed and For Official Use Only I1-A1 5 of 11

8 Occupational Health and Safety engaged by providing leadership, management, support and development. > Assist in the preparation and administration of a business plan for E&BS including appropriate programs, budgets and performance indicators that contribute to the organisational Strategic Plan and negotiated Service Agreements. > Actively participate in LHN performance management processes as required. > The principles and practices of Equal Employment Opportunity, Diversity, Occupational Health Safety & Welfare, Risk Management and Business Continuity, general public sector aims and Code of Ethics are promoted and implemented and the provisions of the relevant legislation and regulations are adhered to. > Identify, manage and treat all risks by applying treatments to reduce threats to staff, clients and general business operations. For Official Use Only I1-A1 6 of 11

9 Knowledge, Skills and Experience ESSENTIAL MINIMUM REQUIREMENTS Educational/Vocational Qualifications > Personal Abilities/Aptitudes/Skills: > Highly developed written and verbal communication skills, organisational, interpersonal and negotiation skills, which foster confidence and mutual trust with clients, contractors and staff at all levels. > Proven ability to recognise problems, formulate and implement clear and effective solutions and proven ability to set priorities to achieve agreed outcomes, targets and initiatives. > Demonstrated ability to provide leadership and direction to a team of staff and function effectively as a manager within a semi-autonomous management framework. Experience > Demonstrated and extensive experience in the provision of an effective and complete asset management services in a complex health organisation including the provision of effective leadership and implementing change at all levels to a senior level including but not limed to: o managing physical, human and budgetary resources. o writing detailed and comprehensive reports, minutes, proposals utilising building related terminology. o development of and monitoring of financial allocations, reporting and auditing using computerised software to manage, forecast trends and paint an accurate financial snapshot. o negotiating matters of significance with senior management from within internal and external Agencies and contractors. > Demonstrated experience in negotiating, developing and monitoring performance and/or service level agreements, contracts and tenders in a health environment by: o providing advice and procedures for a wide range of facilities o o provision of benchmarking property related services Experience in undertaking the management/implementation of maintenance related to engineering and building projects > An understanding of and ability to manage to the spirit and principles outlined in the Premier's Safety Commitment and the legislative requirements of the Occupational Health, Safety and Welfare Act, utilising AS/NZS 4360 Risk Management Standard. Knowledge > An awareness of the relevant legislation, policies and procedures, including Code of Ethics, EEO and cultural inclusion. > Authoritative knowledge of government policies, guidelines, practices, procedures and trends relating to critical engineering systems asset management, contracts, and procurement practices specifically as they pertain to health. > An understanding of and ability to manage to the spirit and principles of the Premier's Safety Commitment and the legislative requirements of the Occupational Health Safety and Welfare Act, utilizing AS/NZS IS Risk Management, or to an equivalent set of standards. DESIRABLE CHARACTERISTICS Educational/Vocational Qualifications > Appropriate tertiary qualifications. For Official Use Only I1-A1 7 of 11

10 Personal Abilities/Aptitudes/Skills: > Experience > Extensive experience in managing onsite health based physical resources through a facility management contract. > Experience in the use of electronic databases, in particularly FAMIS or similar based systems. Knowledge > Detailed knowledge of asset management within the public sector specifically health. > Knowledge of the WCHN organisation, objectives and functions. For Official Use Only I1-A1 8 of 11

11 Organisational Context Organisational Overview: Our mission at SA Health is to lead and deliver a comprehensive and sustainable health system that aims to ensure healthier, longer and better lives for all South Australians. We will achieve our objectives by strengthening primary health care, enhancing hospital care, reforming mental health care and improving the health of Aboriginal people. SA Health is committed to a health system that produces positive health outcomes by focusing on health promotion, illness prevention and early intervention. We will work with other government agencies and the community to address the environmental, socioeconomic, biological and behavioural determinants of health, and to achieve equitable health outcomes for all South Australians Our Legal Entities: SA Health is the brand name for the health portfolio of services and agencies responsible to the Minister for Health and Ageing and the Minister for Mental Health and Substance Abuse. The legal entities include but are not limited to Department for Health and Ageing, Central Adelaide Local Health Network, Northern Adelaide Local Health Network, Southern Adelaide Local Health Network, Women s and Children s Health Network, Country Health SA Local Health Network and SA Ambulance Service. SA Health Challenges: The health system is facing the challenges of an ageing population, increased incidence of chronic disease, workforce shortages, and ageing infrastructure. The SA Health Care Plan has been developed to meet these challenges and ensure South Australian s have access to the best available health care in hospitals, health care centres and through GPs and other providers. Health Network/ Division/ Department: The Women s and Children s Health Network (WCHN) was established to promote, maintain and restore the health of women, children and young people in South Australia. The Service plans, develops and coordinates health services as part of an integrated health system. The Women s and Children s Health Network efficiently conducts and manages, within its identified resources, health services for children, young people and women, including: Specialist hospital services Primary health care and population health programs Integrated community care services Services to address the health and wellbeing of particular populations, including Aboriginal Health Programs Education and training programs Research. For Official Use Only I1-A1 9 of 11

12 Values SA Health Values The values of SA Health are used to indicate the type of conduct required by our employees and the conduct that our customers can expect from our health service: > We are committed to the values of integrity, respect and accountability. > We value care, excellence, innovation, creativity, leadership and equity in health care provision and health outcomes. > We demonstrate our values in our interactions with others in SA Health, the community, and those for whom we care. Domestic and Family Violence The WCHN recognises violence against women as a human rights issue that must be addressed in the workplace, and is committed to a zero tolerance policy towards violence against women in the workplace. Accordingly employees must appropriately report and respond to any such acts in the workplace, and make available appropriate support to employees who may be experiencing violence in the community. Code of Ethics The Code of Ethics for the South Australian Public Sector provides an ethical framework for the public sector and applies to all public service employees: > Democratic Values - Helping the government, under the law to serve the people of South Australia. > Service, Respect and Courtesy - Serving the people of South Australia. > Honesty and Integrity- Acting at all times in such a way as to uphold the public trust. > Accountability- Holding ourselves accountable for everything we do. > Professional Conduct Standards- Exhibiting the highest standards of professional conduct. The Code recognises that some public sector employees are also bound by codes of conduct relevant to their profession. Approvals Role Description Approval I acknowledge that the role I currently occupy has the delegated authority to authorise this document. Name: Signature: Role Title: Date: Role Acceptance Incumbent Acceptance I have read and understand the responsibilities associated with role, the role and organisational context and the values of SA Health as described within this document. Name: Signature: Date For Official Use Only I1-A1 10 of 11

13 For Official Use Only I1-A1 Updated 11 of October