JOB DESCRIPTION. A. Strategy Development and Implementation Contributes to the development of the IT strategy for GM

Transcription

1 WWF-Greater Mekong JOB DESCRIPTION Position title: Directly reports to: Technically reports to: Supervises: IT Officer, WWF Myanmar Operations Manager, WWF Myanmar IT Coordinator, WWF-Greater Mekong Interns when required Technically supervises: N/A Validity: Location: "Insert validity duration of the JD" Yangon, Myanmar Background WWF-Greater Mekong on the ground in Cambodia, Laos, Myanmar, Thailand and Vietnam is working to conserve the region s biodiversity and build a secure and sustainable future for people and wildlife. WWF has a long history of engagement in the Greater Mekong. We helped establish conservation programmes in Thailand in the early 1980s, have been active in Cambodia, Laos and Vietnam since 1990, and most recently established a presence in Myanmar in WWF- Greater Mekong works with government, industry and civil society partners to ensure that, as the region develops, it doesn t squander the natural riches that so many depend on and that drive the region s economic future. We aim to support the countries of the region in realizing their shared vision of a poverty-free and ecologically-rich Greater Mekong (GM). Find out more at I. Major Function The IT Officer ensures the development, implementation and monitoring of IT action plan, which is aligned to the GM IT Strategy. He/she also ensures the smooth and efficient function of IT system of WWF Myanmar and provides technical helps on electricity related issues when required. II. Major Responsibilities A. Strategy Development and Implementation Contributes to the development of the IT strategy for GM Develops, implements, reviews and updates the IT action plan for country program to ensure alignment with GM IT strategy and to support the programmatic and operations objectives of the country programme 1

2 Communicates the IT action plan to all staff and ensures that it is effectively implemented B. Budgeting Assists the Operations Manager in the development and monitoring of annual budget for IT C. Workplan Development and Implementation Develops, monitors, reviews and updates IT activity workplan to ensure that the organisation attains its objectives as cost-effectively and efficiently as possible D. System, Policies and Procedures Management Provides inputs to the development, review and update of all necessary IT systems, policies and procedures Works as a custodian of IT systems, policies and procedures at country level to ensure that they are followed by managers and staff Plans and organises the effective communications of all systems, policies and procedures to all staff Develops and maintains the organisation s intranet to provide an accurate and immediate source of information to all staff Carries out any required visits to field offices to inspect the IT aspects for improvement of IT systems E. Monitoring and Evaluation, Reporting Provides support to the M&E in IT Regularly monitors and reports about the IT network/system/services and communications system as required to the Operations Manager Makes reports in IT to WWF GM when required F. People Management Provides orientation and reorientation, training to all staff at country programme to help them understand the IT systems, policies and procedures of the organisation and to ensure the most effective use of computer systems Provides inputs to the identification of training needs on IT for all staff and delivers training when required G. Issue Resolutions, Crisis/Risk Management Provides an organisation-wide source of expertise on information technology to managers and staff to help them resolve any hardware and software problems Develops and implements a record keeping and information service and ensures that all necessary safeguards are in place to maintain data security Identifies and recommends to the Country Director any changes in IT that might be required to improve organisation performance 2

3 Negotiates contracts with external consultants, suppliers and other organisations to provide services in support of organisation activities where these cannot be met from in-house resources Maintains an awareness of staff comments and any complaints to identify any areas that may need development or improvement H. Other Technical Specifics Administers the LAN network, system, software and hardware installation, backup server, which meets the needs of the organisation and upgrades when required Advises on the purchase of IT and office equipments to ensure they are appropriate for the purpose intended and approved budget Develops and manages the maintenance schedule for all IT and communications equipments and systems at WWF Myanmar programme Office and at the project sites to ensure that these continue to operate at optimum levels and maintains all necessary records of maintenance work carried out Arranges for external technical support where problems cannot be resolved in house Monitors the performance of contractors to ensure that work is carried out to the required standards Maintains the database for network equipments, include computer network and telephone network Provides assistance to Admin Function in asset inventory Maintain an awareness of new developments in information technology and ensure that the organisation makes the best use of any such developments I. Networking Establishes and maintains effective formal and informal links with suppliers, service providers, agencies to ensure that the organisation is providing the appropriate range and quality of services Promotes the organisation s image in the community by attendance at meetings and fora in IT management This JD covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. III. Working Relationships 1. Internal WWF-Greater Mekong: Works closely with the IT Coordinator, WWF-Greater Mekong Interacts on a regular basis with all staff of the Country WWF Network: N/A 3

4 2. External Interacts regularly with suppliers, computer companies, service providers Engages with other organisations on IT systems and practices for learning and sharing IV. Requirements 1. Education and Qualification Bachelor s degree in Information Technology 2. Knowledge Basic knowledge of environmental and conservation issues in Myanmar is an advantage Up to date knowledge of IT systems, protocols, hardware and software required to run and protect the system, internet service, communications and financial systems Knowledge of Windows NT server is an advantage Good understanding of normal practice in non profit organisations 3. Experience 3 years of practical experience in LAN network administration Experience in developing, implementing and monitoring of the IT action plan, preferably the context of an international organisation Specific experience of Groupwise system and other systems, ACCPAC and HRIS 4. General Skill Coaching Presentation and communications Interpersonal Organisation and time management Fluency in written and spoken English and local language Proficiency in MS Office 5. Technical Skill Problem solving Organisational awareness and service orientation 6. Ability Finding solutions for electrical equipment problems for offices 7. Personality 4

5 Enthusiastic Resourceful Sociable V. WWF's Mission and Values 1. It is part of every staff member's terms of reference to contribute to WWF's mission: WWF s Mission is to stop the degradation of the planet's natural environment and to build a future in which humans live in harmony with nature, by: - conserving the world's biological diversity - ensuring that the use of renewable natural resources is sustainable - reducing pollution and wasteful consumption. 2. It is also part of every staff member's terms of reference to embody WWF's values, which are Engaging, Optimistic, Determined and Knowledgeable.. Prepared by: Signature Date: Operations Manager, WWF Myanmar Reviewed by: Signature Date: IT Coordinator, WWF-Greater Mekong Reviewed by: Signature Date: HR Manager, WWF Myanmar Approved by: Signature Date: Country Director, WWF Myanmar Accepted by: Signature Date: Staff member 5