Global Business Services Leaders Club Spring exchange

Transcription

1 Global Business Services Leaders Club Spring exchange Porto, 15 th 16 th March 2018 Detailed information about agenda, key note speakers & location

2 Agenda Day 1 15 th March, :30 Individual arrival & light breakfast 10:00 Welcome 10:15 Trends in Global Business Services Keynote by Christian Mertin [EY Partner Global GBS Leader] Day 2 16 th March, :30 Departure from Hotel 09:00 Start 09:15 #4 Digitalization in GBS Keynote by Ade McCormack [Digital Futurist] 10:45 #1 GBS as Transformation Engine Keynote by Milan Sheth [EY Partner National Technology Leader] discussions 10:30 Podiums Discussion discussions Lunch Lunch 14:00 #2 Technology Fair Technology Speed-Dating :00 Closing 14:30 Departure to Airport 15:30 Networking 16:00 #3 End-to-End Process Enablement Keynote by Anne Tayac [Head of Givaudan Business Solutions] discussions 18:00 Wrap-up and close 18:30 Dinner Port wine tasting & city tour Leaders Discuss Among Leaders Based on industry and SSC / GBS maturity level we will cluster groups of leaders Guided by 5 leading questions the participants will present their view on the topic within their dedicated breakout group This will lead to valuable discussions and insights into the SSC / GBS operations, trends and challenges of other companies Gala Dinner at Flow Restaurant Welcome by Hanne Jesca Ba [EY Partner EMEIA Market & Accounts Leader] Page 2

3 Key Note Speaker Anne Tayac Head of Givaudan Business Solutions (GBS) In Givaudan since 1996, today Anne is a Member of the Givaudan Eecutive Committee. As the Head of Givaudan Business Solutions, she strives for achieving agility and superior customer eperience, besides making GBS a hub for fostering digital innovation Ade McCormack Digital Futurist Ade has worked in over 30 countries across many sectors with technology, service and end-user organizations I help leaders transform their organizations for success in the digital age Christian Mertin EY Global GBS Leader Founder of the EY European GBS & SSC Leaders Club (2007) Within EY responsible to innovate and drive Shared Services and Global Business Services globally 20 years eperience in establishing & improving Global GBS organisations around the world Milan Sheth EY India, National Technology Leader Intelligent Automation, Cognitive Computing & Robotic Process Automation Global In-house Captive (GIC) forum in India since 2006 with 30 leading GIC organizations Leading business media publications as analyst specializing in Technology industry Page 3

4 Focus Topics #0 Trends in Global Business Services Welcome and inspiring opening speech about current trends in the SSC / GBS environment to kick-off the 2-day event Keynote #1 GBS as Transformation Engine Discuss with your peer GBS Leaders how the GBS / SSC organization can serve as a driver for transformational changes across the organization Keynote #2 Technology Fair Navigate yourself as part of a large networking event through different solution providers across the digital universe Speed-Dating Networking #3 End-to-End Process Enablement As E2E processes become more and more essential for GBS organizations, eplore success stories and discuss possible governance models Keynote #4 Digitalization in GBS Present latest development in trends and challenges that today s GBS and SSC organizations face in the light of digitalization Keynote & Podium Page 4

5 Location Overview Sheraton Hotel* Hotel HF Ipanema Park* FLOW Restaurant Casa Ferreirinha Conference location Dinner location Hotel *Depending on your booking Page 5

6 Addresses Event Location Dinner Location Casa Ferreirinha Av. Ramos Pinto, Vila Nova de Gaia Porto, Portugal Flow Restaurant Rua da Conceição, Porto Porto, Portugal Page 6