SAP on VMware - A Customer Story How EVONIK Is Managing Its SAP Workload While Utilizing Market-Leading SAP and VMware Technology Sascha Minnert, Evon

Transcription

1 VIRT2483BE SAP on VMware: A Customer Story - How EVONIK Is Managing Its SAP Workload While Utilizing Market- Leading SAP and VMware Technology Sascha Minnert, Evonik Industries AG Sebastian Fromme, SAP SE VMworld 2017 Content: Not for publication #VMworld #VIRT2483BE

2 SAP on VMware - A Customer Story How EVONIK Is Managing Its SAP Workload While Utilizing Market-Leading SAP and VMware Technology Sascha Minnert, Evonik Industries AG Sebastian Fromme, SAP SE VMworld 2017 Content: Not for publication VIRT2483BE #VMworld #VIRT2483BE

3 Disclaimer - VMware This presentation may contain product features that are currently under development. This overview of new technology represents no commitment from VMware to deliver these features in any generally available product. Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind. Technical feasibility and market demand will affect final delivery. Pricing and packaging for any new technologies or features discussed or presented have not been determined. 3

4 Legal Disclaimer - SAP The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. VMworld 2017 Content: Not for publication 4

5 Agenda Introduction Evonik SAP Evonik Overview Datacenter & SAP Project Technology & Tools Concepts, Principles & Operations KISS Keep It Simple Stupid Tool Integration Monitoring Summary Key Takeaways Resources Q & A 5

6 Introduction Evonik SAP

7 What we don't do CAR TIRES TOWELS MATTRESSES NUTRITION TABLETS 7

8 What we do Living better with Evonik more fuel saving CAR TIRES fluffier TOWELS more elastic MATTRESSES healthier NUTRITION more effective TABLETS Countless products gain their special attributes through our creative power. 8

9 Who gives adhesives their sticking power? Evonik TV Spot 9

10 Who we are Evonik at a glance ~13 Billion Euro turnover in 2016 >35,000 80% Of turnover gained from leading market positions 2.165billion Euro 172 Sites ~500 Employees in over 100 countries EBITDA 2016 R&D projects 10

11 Where we can be found Evonik operates worldwide North America 2,699 M turnover 4,660 employees 39 sites Central & South America 563 M turnover 793 employees 15 sites Parsippany Western Europe (incl. Germany) 5,534 M turnover 23,919 employees 42 sites São Paulo Essen Vienna Eastern Europe 767 M turnover 639 employees 11 sites Dubai Middle East & Africa 403 M turnover 194 employees 12 sites Singapore Asia-Pacific North 1,947 M turnover 3,688 employees 30 sites Shanghai Asia-Pacific South 818 M turnover 1,616 employees 23 sites Turnover in

12 Our aspiration We want to be the best company for specialty chemicals in the world 12

13 SAP The World s Largest Provider of Enterprise Application Software SAP itself is one of the biggest customers of VMware Many SAP customers worldwide use VMware virtualization for their business critical workloads 13

14 Evonik Overview Datacenter & SAP Project Technology & Tools

15 VMware vcenter Topology Global Regional Focus Parsippany São Paulo Essen Vienna Dubai Singapore Shanghai 15

16 Data Center Setup EMEA DC Relocation Program DC 1 DC 2 10 GbE 10 GbE 16

17 Network Security Design Separation of Office LAN and Server LAN by firewall with IPS Jump servers for administration 2 Security levels possible L1: Client Separated L2: DC Separated (optional) Reasons Improved security Reliable environment for system management Less influence between LAN segments Evonik Datacenter Office LAN 17

18 Hardware Overview of One Site SAP file systems Linux Boot (vmware) NetApp (NFS) SAP Bare-Metal SSD SSD SSD SSD SSD SSD Cisco UCS Server Server Server Server Server Server Linux Boot (Bare-Metal) VxBlock SAP ESXi-Cluster Cisco UCS vmware ESXi-Host ESXi-Host ESXi-Host ESXi-Host ESXi-Host ESXi-Host VMAX (SAN) Windows / Linux ESXi-Cluster Cisco UCS vmware ESXi-Host ESXi-Host ESXi-Host ESXi-Host ESXi-Host ESXi-Host ESXi-Host Boot file systems Windows / Linux file systems VxBlock Technology Extension Backup ISILON (NFS) DMZ VxRail vmware ESXi-Host ESXi-Host ESXi-Host ESXi-Host VxRail Storage Basic Infrastructure (DC Management Tools) VxRail vmware ESXi-Host ESXi-Host ESXi-Host ESXi-Host VxRail Storage 18

19 DC Workload Distribution Principle All workload types (simplified) SAP (Bare- Metal) SAP (VMware) non-sap (VMware) DC 1 DC 2 Production Non- Production APP #2 APP #1 Production APP #4 APP #3 VMware HA VMware HA Non- Production APP #5 VMware HA APP #6 VMware HA Non- Production Production Production VMworld 2017 Content: Not for APP #8 APP #7 Non- Production APP #10 APP #9 VMware HA VMware HA Production APP #11 VMware HA APP #12 VMware HA Non- Production Non- Production Production publication 19

20 DC Workload Distribution Principle Example: SAP (VMware) SAP (VMware) DC 1 Dispatcher DC 2 QAS Web Dispatcher Appl. Server Central Services VMware HA HANA SUSE Web Dispatcher Appl. Server Central Services HANA SUSE VMware HA DEV VMworld 2017 PRD Web Appl. Server Appl. Server Central Services Content: Not for publication HANA SUSE VMware HA 20

21 DC Workload Distribution Principle Example: SAP (Bare-Metal) SAP (Bare- Metal) SAP (VMware) PRD DC 1 INT QAS DC 2 INT HANA HSR SUSE HANA SUSE QAS HANA SUSE Web Dispatcher Appl. Server Central Services SUSE VMware HA Web Dispatcher Appl. Server Central Services SUSE VMware HA DEV Web Dispatcher Appl. Server Central Services HANA SUSE VMworld 2017 VMware HA HANA HSR SUSE HANA SUSE Web Dispatcher Appl. Server Appl. Server Central Services SUSE VMware HA Content: Not for publication 21

22 Important Management Tools VMware vcenter Server vrealize Operations with Blue Medora SAP Management Pack SAP Landscape Management (SAP LaMa) Vendor Tools Dell EMC (VCE) Vision VxRail Manager Cisco UCS Manager Netapp WFA 22

23 SAP Landscape Management Making SAP landscape management easier non-sap Apps SAP Landscape Management* DEV QAS PRD SAP Applications S/4HANA BW/4HANA CRM ERP BW SCM Operating System and Database Linux Windows AIX HANA Any DB IT Infrastructure Virtualization Storage Network Server On-Premise Cloud Hybrid 3 rd Party Tools SAP Landscape Management is an automation and orchestration solution to simplify automate centralize the management of your SAP landscapes Increase Operational Efficiency Accelerate Cloud Transformation Boost Business Agility * Formerly SAP Landscape Virtualization Management (LVM) 23

24 Concepts, Principles & Operations KISS Keep It Simple Stupid Tool Integration Monitoring

25 Layer Model Adding Other Perspectives Technical Perspective Application OS VM Hypervisor Compute Network APP OS Operations Perspective Business Application Architecture OS VM Hypervisor Compute Network OS Integration & Functions Perspective Global IT (strategy & standards) Storage Storage 25

26 Layer Model The art of creating a strong net Business Application Architecture OS VM Hypervisor Compute OS Documentation Security Backup/Restore HA/DR SW Maintenance Capacity Management Monitoring Reporting Access Management Performance Automation Purchasing HR Marketing Manufacturing Corporate Website SAP Basis Exchange / Databases Linux Windows Mobile VMware OVM LPAR ESXi PowerVM ESXi for SAP Lenovo HP Dell EMC (VCE) CISCO Roles Connectors / SME Project Management Experts Organization Global Business Global. Global Platform Global OS Global Virtualization & Cloud Global Infrastructure Global Server Network Storage CISCO Firewall Physical Management Logical Management EMC NetApp Provisioning Global Global Global Global Global 26

27 The SAP Basis Team of Tomorrow Example: SAP Basis leading digital transformation DSAG (German SAP User Group) members questioned the self-conception of the classic SAP Basis Team in the light of digitalization. This attracted a lot of interest and finally DSAG recommendations were published by the SAP Basis Team of Tomorrow project group. new roles / future roles positioning & communication cross-function team How about your SAP Basis or more general: application architecture teams? 27

28 Global EVONIK SAP Basis Team Follow the Sun 28

29 SAP System Evonik ~ 30 Landscapes Prod QA DEV (Sandbox) 130+ Systems 900+ Instances 200+ Hosts EH&S APO CRM ERP Sol Man EWM ERP BW LaMa ERP TM PI SLD ADS CPH CPS Portal History BW (HR) GRC PPM Others HR GTS SEM Testlab 29

30 The Language Problem Business Application Architecture OS VM Hypervisor Compute Network Storage OS System erp.evonik.corp SID: ASCS/PAS/2xAAS/DB/DB One Linux host ESX Cluster or vcenter CISCO UCS Manager. Host VMworld 2017 Content: Not for e.g. prderpascs for ASCS ~ 30 Landscapes Prod QA DEV (Sandbox) 130+ Systems 900+ Instances 200+ Hosts MSCS cluster with ASCS, node saphostn1 publication ESX Host dc1esx1234. Finally it is not important that you use the right term the key is to have a common understanding. 30

31 What is the problem? Let us have a look to a practical question Is built-in VMware HA sufficient for my business needs? OR Do I need to setup a InGuest- Clustering or other solutions? Do I really know my business needs & can I translate it to IT and finally architecture requirements? HA in application (Enqueue Replication, HANA System Replication, SQL Server AlwaysOn ), HA in OS, HA for VM and all potential dependencies Corporate IT Strategy (e.g. HA/DR) - Software Maintenance - Security - Operations Concept - Internal Billing - VMworld 2017 Probably you will not find an optimal solution if you do not bring the right people together that have the same attitude of collaboration. Content: Not for publication Finally it is not a matter of technology it is a matter of people and organization. Successful digitalization requires organizational transformation. 31

32 KISS Keep It Simple Stupid

33 Data Center Relocation Program and SAP Application Cloud DC relocation program provided a unique chance to create a new SAP application architecture and operations concept Teamwork, tight collaboration and partner involvement was (and is) key for success! Key thoughts for SAP Application Cloud Keep it as simple as possible Efficient use of hardware resources Expect that current limits today may not be relevant in near future E.g. VMware memory limits and SAP restrictions (scale out, multi-vm, one server) Separate SAP systems in dedicated VMs Enable High Availability (HA) via VMware VMworld 2017 and thorough usage of SAP Landscape Management Content: Not for publication 33

34 Target Environment for SAP Application Cloud Uniform layout for all SLA s Alternatives in case of limit exceeding vsphere 6, HANA and E7v4 allow systems up to 4 TB RAM Thanks to adaptive installation prepared alternatives are easy to realize All HANA databases with Scale Up (Single Node) ONE Platform: Database: SAP HANA Operating System: SLES (for SAP applications) Hypervisor: VMware Hardware Architecture: x86 (Cisco/VCE*) Storage: NetApp Bronze Appl. Server Central Services HANA SUSE Silver Appl. Server Appl. Server Central Services HANA SUSE VMware - vsphere * Dell EMC VMware HA VMware HA Gold Appl. Server Appl. Server Central Services HANA SUSE VMware HA 34

35 SAP Application Cloud Storage & SAP LaMa Unified storage connector independent from system layout / deployment VMworld 2017 vcenter NetApp SSC Content: Not for publication 35

36 SAP Application Cloud SLA Definition Critical System Class Example SAP Instances + HANA Separate VMs HANA in separate VM or native At least two application servers HA VMware HA VMware FT (SCS) Synchronous HANA Replication Synchronous Storage Replication DR Asynchronous HANA Replication Mirrored Snapshots Asynchronous file system mirroring VMworld 2017 Operations Team Mo Fr: 00:00 24:00 HA RPO: 0+ (last written transaction) RTO: some 20 min. per system DR RPO: some 15 min. RTO: some hours or days Content: Not for publication 36

37 SAP Application Cloud Deployment Option Critical System Class Example Appl. Server SUSE VMware HA Central Services SUSE VMware FT DC 1 Highly Critical Appl. Server SUSE VMware HA VMware - vsphere HANA SUSE VMware HA HANA Sys.Repl. SUSE VMware HA DC 2 Highly Critical VMware - vsphere HANA Sys.Repl. SUSE VMware HA 37

38 SAP Application Cloud Deployment Option Critical System Class Example Appl. Server SUSE VMware HA Central Services SUSE VMware FT VMware - vsphere DC 1 DC 2 Highly Critical Appl. Server SUSE VMware HA HANA SUSE HANA Sys.Repl. SUSE VMware - vsphere Highly Critical HANA Sys.Repl. SUSE 38

39 Tool Integration

40 SAP Application Cloud Virtualization Perspective and SAP LaMa SAP Application Cloud SAP Server Appl. Server Appl. Server Central Services HANA SUSE VMware HA VMware - vsphere Application Virtualization through SAP LaMa Hardware Virtualization through VMware Server Virtualization through Cisco UCS Storage Virtualization through NetApp 40

41 SAP Landscape Management - Overview of components Management Server SAP NetWeaver Java 7.50 SAP LaMa Virtualization API Central Storage API vm_host (hypervisor) Virtualization Adapter Central Storage Adapter VMworld 2017 VM Management LAN Central Storage Management Managed Node SAP Host Agent Storage Library SAN sapacosprep Platform Library NAS/NFS Database Library Custom Exit Content: Not for publication = SAP = SAP Partner = SAP / SAP-Partner Integration 41

42 SAP Application Cloud Development System D60 Business Application Architecture OS VM Hypervisor Compute Network Storage OS Webdispatcher Appl. Server Central Services HANA SUSE VMware HA vsphere d60wdxxx WD (for D60) 96 d60aasxx AS ABAP (PAS) 32 d60acsxx ASCS 31 f60hdbxx d60hdbxx HANA Instance 30 SHA 99 OS: SLES4SAP 12 SP default Host: sl5022 VM name: sl5022 Virtual CPUs: 6 HT Sharing: None SAP Reservation: 0 Limit: Unlimited Shares: Normal WD0 D60 D60 F60 VMware Tools (OVT) ESX Host: es1-bl008. ESXi: 6.0.0, Model: Cisco, UCSB-EX-M4-2 Processor: Xeon E GHz Hyperthreading: Active P./Cores/Log.: 2/36/72 Memory: MB DA (AOTF) 98 DAA Memory (MB): Reservation: 0 Limit: Unlimited Shares: Normal ESX Cluster: vsphere DRS: vsphere HA: Hosts: CPU Resources: Mem. Resources: EVC Mode: XXX XXX XXX XX / XXX Cores XXX GHz XX TB XX Datacenter: XXX Resource Pool: CPU: Reservation: Limit: Shares: Memory: Reservation: Limit: Shares: XXX XX XX XX XX XX XX 42

43 SAP Application Cloud Central Tool Integration Development System D60 d60wdxxx WD (for D60) 96 d60aasxx AS ABAP (PAS) 32 d60acsxx ASCS 31 f60hdbxx d60hdbxx HANA Instance 30 SHA 99 OS: SLES4SAP 12 SP default Host: sl5022 VM name: sl5022 Virtual CPUs: 6 HT Sharing: None SAP Reservation: 0 Limit: Unlimited Shares: Normal WD0 D60 D60 F60 VMware Tools (OVT) DA (AOTF) 98 DAA Memory (MB): Reservation: 0 Limit: Unlimited Shares: Normal ESX Host: es1-bl008. ESXi: 6.0.0, Model: Cisco, UCSB-EX-M4-2 Processor: Xeon E GHz Hyperthreading: Active P./Cores/Log.: 2/36/72 Memory: MB SAP Landscape Management (SAP LaMa) SAP Management, Orchestration, vcenter + NetApp Integration VMware vcenter Server vsphere Management / Monitoring vrealize Operations with Blue Medora SAP Management Pack Central Monitoring, Capacity Management, E2E Visibility ESX Cluster: vsphere DRS: vsphere HA: Hosts: CPU Resources: Mem. Resources: EVC Mode: XXX XXX XXX XX / XXX Cores XXX GHz XX TB XX 43

44 SAP LaMa vcenter and NetApp Integration 46

45 Monitoring

46 Technical Monitoring Infrastructure VMware & SAP Inside-Out Part of Basic Monitoring No additional authorization Included in SAP certification process for hypervisor solutions Application (SAP) SAP NetWeaver SAP HANA Operating System (Guest) SAP Host Agent VMware Tools Guest SDK (read-only) Outside-In Product Management Tools Customers can and must use it for detailed analysis Entry point for vertical integration Virtualization & Cloud Infrastructure Compute vsphere API Network Storage Solution Manager SAP Landscape Management (SAP LaMa) Management & Monitoring (vrealize Operations, vcenter, ) 48

47 SAP Basic Monitoring - Tools, Processes and Use Cases Inside-Out Approach Read-Only Control Switches VM tools.guestlib.enablehostinfo = "TRUE" ESX Misc.GuestLibAllowHostInfo = 1 SAP Note SAP NetWeaver - Local Monitoring (e.g. ST06) - System Analysis Application (SAP) SAP Support Incident Processing Performance Issue Support Statement Question... Solution Manager - Central Monitoring - SAP Support Platform VMworld 2017 Content: Not for Operating System (Guest) SAP Host Agent VMware Tools Guest SDK (read-only) publication SAP HANA - Pre-flight Check SAP Support Service Delivery EarlyWatch Alert Capacity Management Services. - Performance Optimization 49

48 Monitoring: Showcases Big topic, many perspectives Limitation to some practical examples: SAP NetWeaver ABAP: ST06 SAP Services: EarlyWatch Alert vrealize Operations Integration: Application Server ABAP SAP HANA Relationships / Mapping (incl. SAP + Cisco UCS) 50

49 Use Case Example: ST06 ESX Host Hardware OS Memory metrics ESX Host Memory, Utilization ESXi, VM Tools Version OS CPU metrics ESX Host CPU Cores, HT, VM vram, Utilization, Reservation VM vcpu, Ready, Reservation 51

50 Use Case Example: EarlyWatch Alert 52

51 SAP Adapter vrops ABAP (Metrics, Properties) 54

52 SAP HANA Adapter vrops HANA (Dashboard) 56

53 vrops Adapter Integration (Map / Relationships) 58

54 Summary Key Takeaways Resources Q & A

55 Key Takeaways Technology Trustful partnership with a vendor who knows your demands Simplified stack Concepts, Principles & Operations KISS challenging but key for efficient operations Think and work vertical built a strong net Simplify your infrastructure simplify your operations run simple Not one-size-fits-all but one-model-fits-all-requirements Tools SAP LaMa with an adaptive and standardized infrastructure an ideal combination for automation and SAP management Real E2E visibility vrops provides excellent features Monitoring Know your workload - Tools on one hand, but people drive the business VMworld 2017 Collaboration is Key Technology is there - people matter Collaboration & partnership with all vendors & stakeholders Success in digitalization comes from success in organizational transformation Content: Not for publication 60

56 Key Takeaways People Matter Coming together is a beginning. Keeping together is progress. Working together is success. Henry Ford 61

57 Resources LaMa: Special Evonik video ( See what our customers are saying ) VMware Adapter for SAP Landscape Management: VMware vrealize Operations: Blue Medora SAP Adapters: DSAG Project Group The SAP Basis Team of Tomorrow : and your partners SAP Digital Business Services VMware Professional Services 62

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59 Thank you. Sascha Minnert Infrastructure Management Evonik Industries AG Felix-Wankel-Straße Frankfurt am Main Sabine Sperzel Platform Management Evonik Industries AG Felix-Wankel-Straße Frankfurt am Main Sebastian Fromme Digital Business Services SAP SE Postplatz Dresden sascha.minnert@evonik.com sabine.sperzel@evonik.com sebastian.fromme@sap.com

60 SAP Related vmworld 2017 Europe VIRT2389BE 14 th September 12:00 13:00, Hall 8.0, Room 30 SAP on VMware - Customer Group Discussion with EVONIK and SAP on how to run SAP on top of SDDC VIRT1138BE Unleash the power of your virtual SAP HANA deployment VIRT1385BE How Accenture helps their customers to virtualize SAP workloads with VMware solutions to optimize costs and business outcome VIRT3014PE SAP Virtualization Experts Panel VMworld 2017 MTE4787E SAP in the SDDC including Virtual Hana with Arne Arnold Content: Not for publication 65

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