PURSUING A CAREER IN MEDICAL IMAGING LEADERSHIP by AHRA

Transcription

1 PURSUING A CAREER IN MEDICAL IMAGING LEADERSHIP 2017 by AHRA

2 I GOT MY DEGREE! NOW WHAT?

3 CHOOSE A CAREER PATH Remain in Clinical Role Management Role CT Technologist Nuclear Medicine Technologist Ultrasound Technologist MRI Technologist Interventional Radiology Technologist Mammography/Bone Densitometry Lead Technologist Radiology Supervisor Radiology Manager Clinical Manager Assistant Director of Radiology Director of Radiology Radiation Therapist Radiation Safety Positions: Radiation Safety Officer (RSO): The RSO establishes and oversees operating and safety procedures to maintain ALARA radiation exposures MRI Safety Officer (MRSO) The MRSO establishes MR safety guidelines and ensures they are enforced Pursue certification from ABMRS. Information Technology PACS Administrator Applications Specialist EMR Analyst Vendor Sales

4 WHAT DO IMAGING LEADERS DO? Participate in projects that affect the entire facility and interact with many individuals across the facility Mentor/educate technologists to facilitate career development and improve employee tenure Encourage commitment to quality and excellence Take part in the decision process that will shape the profession today, tomorrow, and in the future

5 WANT TO BE A LEADER? Desire to work with people and lead teams Ready for a role more integrated in facility s operations Ready to take on more responsibility

6 QUALITIES OF A LEADER Self aware Organized Control over emotions Self confident Integrity Possess mature thinking skills Possess strong financial acumen Commitment Accountability Willing to take risks Good interpersonal skills Effective verbal and written communication Effective listener

7 3 STEPS TO PURSUING A LEADERSHIP ROLE: 1.Education/certification 2. Experience 3. Develop leadership skills

8 1. EDUCATION/CERTIFICATION 2 year associate degree program 2 year hospital based certificate program 4 year baccalaureate degree program Many careers based on minimum baccalaureate degree with experience in an area of special interests

9 1. EDUCATION/CERTIFICATION (ADVANCED) Masters Business administration Health administration Radiologic science administration and/or education Certified Radiology Administrator (CRA)

10 2. EXPERIENCE Technical Role Supervisory Role: Between 2-5 years technical experience to reach supervisory level Becoming a great leader requires experience, commitment, due diligence, and accountability.

11 2. EXPERIENCE Supervisory Role Leadership Role: At least 3-5 years of supervisory experience to reach leadership level Entry level leadership positions: 3 years of working in the area Mid to upper leadership positions: 5 years experience in a clinical setting

12 3. DEVELOP LEADERSHIP SKILLS Check with your organization to see what programs they may offer Eg, internal and external leadership development programs Find a mentor Let your manager know you are interested in one day moving up. Ask for their help and guidance.

13 3. DEVELOP LEADERSHIP SKILLS Join and become involved in an association with a focus on leadership development (eg, AHRA) Internships, coaching

14 3. DEVELOP LEADERSHIP SKILLS Participate in, assist in, or lead projects, task forces, and committees. Get an idea of what happens in management Show your desire and capabilities to current leaders Develop patient safety initiatives Become versed in Joint Commission preparedness Examples Contribute to positive outcomes for customer service and quality assurance

15 AHRA LEADERSHIP TOOLS Basic Track Course: An excellent way to advance your career by learning the fundamental skills and principles of good leadership.

16 BASIC TRACK COURSE LIST Art of Negotiation Basic Concepts of Quality Improvement Budgeting for the Radiology Administrator(Part 1&2) Introduction to Asset Management Introduction to Business Writing: Proposals, P&P and Regulatory Requirements Introduction to Imaging Informatics Introduction to Project Management Managerial Communication: Communicating More Effectively in the Workplace Marketing Matters: Building Basics Patient Satisfaction in Today's Healthcare Environment The Employment Continuum - Part 1&2

17 ART OF NEGOTIATION In this session you will learn to: Define negotiation. Understand how good negotiation skills give you an edge. Prepare for negotiations. Manage the negotiation process. Use various negotiation styles. Understand and use body language.

18 BASIC CONCEPTS OF QUALITY IMPROVEMENT In this session you will learn to: Find areas for improvement Organize change Implement change Discuss the keys to success

19 BUDGETING FOR THE RADIOLOGY ADMINISTRATOR In this session you will learn to: Understand types of budgets encountered in medical imaging management Understand operating budgets and capital planning Use tools for monitoring salary, productivity and staffing within the budgeting process Campaign for staffing additions to the budget Understand business plans and proformas and their role in new program development and budgeting

20 INTRODUCTION TO ASSET MANAGEMENT In this session you will learn to: Understand different components of asset management in radiology Justify capital equipment for purchase Understand different costs associated with asset management Use benchmarking data to evaluate utilization of equipment and justify replacement and/or additional equipment

21 INTRODUCTION TO BUSINESS WRITING In this session you will learn to: Ensure that your communications are well written Ensure that your communications are understood clearly and well received Learn the five keys to successful business writing Learn the architecture of simple and complex documents including policies & procedures required to meet operational needs and regulatory requirements Avoid some common mistakes

22 INTRODUCTION TO IMAGING INFORMATICS In this session you will learn to: Understand the basic components and terminology of imaging informatics Review and chart data flow for improved efficiencies and discuss an imaging leader s role in successful IT improvements Discuss imaging s role in the meaningful use of an EMR

23 INTRODUCTION TO PROJECT MANAGEMENT In this session you will learn to: Understand the basic terminology of project management Create a timeline for a project using a Gantt Chart Define team members needed for an imaging project

24 MANAGERIAL COMMUNICATION In this session you will learn to: Connect emotionally with people in the workplace Become credible and persuasive Listen more attentively Appreciate body language meanings Speed-read personality types for more effective communication and teamwork Methodically prepare for presentations and business proposals

25 MARKETING MATTERS: BUILDING BASICS In this session you will learn to: Identify the key components of marketing Examine how all employees are integral to the marketing team Understand how building a marketing program not only increases financial performance, but also builds strong relationships both internally and externally for your organization

26 PATIENT SATISFACTION IN TODAY'S HEALTHCARE ENVIRONMENT In this session you will learn to: Understand the regulatory environment related to patient satisfaction Evaluate and work towards a culture for patient centric decision making Use reactive and proactive techniques that will assist in managing customer expectations

27 THE EMPLOYMENT CONTINUUM - PART 1&2 In this session you will learn to: Match your needs with the right candidate by interviewing and hiring smartly Develop your team with seamless approaches to the next step Produce an atmosphere of commitment and communication with a focus on quality, safety, and customer service Reward and retain employees effectively Align behavior to goals Develop shared expectations

28 DOWN THE ROAD: CRA CERTIFICATION In the near future, I will be focusing on my Health Management degree as well as taking the CRA Exam to enable me to become more marketable as a manager. Carmen Taylor RT(R) Imaging Supervisor Lexington Medical Center The Certified Radiology Administrator (CRA) is the only professional credential tailored specifically for radiology administrators, focusing on management in human resources, asset resources, finance, operations, and communication.

29 REQUIREMENTS TO SIT FOR THE CRA EXAM Eligibility for the CRA exam is based on a point system, with 7 points required to be eligible to take the exam. Points are earned through a combination of experience, education, and/or credentials. See more details at

30 GET STARTED: AHRA CAN HELP! AHRA: The Association for Medical Imaging Management has resources to help guide you through your career. Connect with other new or aspiring managers and seasoned managers to get answers to your toughest questions. Find out more at