ROBOTIC PROCESS AUTOMATION 2017

Transcription

1 ROBOTIC PROCESS AUTOMATION April Sydney, Novotel City Central Exclusive case studies from RPA leaders in AUS, USA and UK, including these companies: PROUDLY SPONSORED BY: Premier Sponsor: Affiliate Sponsors:

2 CONFERENCE OVERVIEW The next industrial revolution is now under way. Robotic Process Automation (RPA) is the revolutionary solution helping organisations optimise mundane, superfluous tasks that hinder employees from strategic jobs that add value. Konnect Learning brings you our first Robotic Process Automation event. We have created a platform for proactive discussion, focusing on the challenges, myths and best practices of your organisations RPA journey. Hear international case studies from leading companies utilising RPA solutions, alongside 12 Australian based RPA professionals driving these technologies right here in our back yard. YOUR EXPERT RPA SPEAKERS: Philippe Ruault, Chief Innovation and Digital Officer, BNP Paribas (France) Frank Casale, Founder, The Institute for Robotic Process Automation (IRPA) (USA) Ganapathy Subramaniyan, Chief Information Officer, Aegis Limited (INDIA) Vartul Mittal, Transformation & Automation Leader, Financial Services, Ex-IBM (INDIA) Julen Mohanty, Associate Vice President, J.P Morgan & Chase (USA) Andy Gillard, Partner, Ernst & Young Uldis Clarson, Principle Consultant RPA, Macquarie Bank Gary O Brien, Head of Product and Change Management, BNP Paribas Hanny Hassan, Partner, Ernst & Young Sukant Saddi, Program Manager - Partnering & RPA, Suncorp Group Kellie King, Head of Lean, BUPA Australia Karen Jones-Gudmunson, Head of Transformation, ANZ Craig Harris, Head of Shared Services Delivery and Optimisation, Aus Post Pavel Gimelberg, Agile and RPA Capability Manager, Smart Group Adriana Sheedy, Executive Director, Operations, ING Direct

3 KEY BENEFITS OF ATTENDING Understand the true business case for Robotic Process Automation Understand where this technology is heading and what the future holds Realise how RPA can be utilised across your organisation Truly understand the cost efficiencies and ROI of different RPA solutions Know how to dissect the myths from the facts and realise the true benefits of RPA Learn how to manage your RPA solutions to ensure lasting results AUDIENCE Chief Operating Officers Chief Technology Officer Chief Digital Officer Chief Information Officer General Manager Strategy/Innovation Business Improvement Manager/Director Business Process: Excellence/Re-engineering Optimisation/Improvement/Automation Robotic Process Automation Lead/Architect/Test Manager/Director Continuous Improvement Manager/Director/Officer Automation Lead/Manager/Director Digital Transformation Lean/Six Sigma Managers/Directors Head of Operations Head of IT GROUP PACKAGES Send 3 delegates and receive: 10% off the currently advertised rate Send 4 6 delegates and receive: 15% off the currently advertised rate Send 7 or more delegates and receive: 20% off the currently advertised rate CONFERENCE LOGISTICS Venue: Novotel City Central, Sydney Address: Sydney NSW 2000 Dates: 5th - 7th April, 2017 Start/Finish: 8:30 am 5:30 pm REGISTRATION AND ENQUIRIES To register for the Robotic Process Automation 2017, simply complete the registration form at the back of this brochure and send to: events@konnectlearning.com.au or call Alternatively, registrations can be made online at: www. konnectlearning.com.au/conferences/robotic-processautomation-2017/ SPONSORSHIP To take up the exclusive opportunity to network with some of Australia s top business leaders, limited sponsorship positions are available. Contact the sponsorship team on or events@konnectlearning.com.au to discuss package options.

4 8:30 Registration, morning coffee and tea 8:50 Opening remarks from chair: Andy Gillard, Partner, Ernst & Young UNDERSTANDING ROBOTIC PROCESS AUTOMATION & ARTIFICIAL INTELLIGENCE 9:05 What is Robotic Process Automation (RPA), how it can benefit your organisation and choosing the right solution!? Business optimisation through RPA & AI solutions Understand where RPA fits in your organisation Realising different RPA solutions can benefit different process Effective strategies when choosing which process to automate Understanding which RPA technology will work best in your OPENING INTERNATIONAL KEYNOTE: THE INSTITUTE FOR ROBOTIC PROCESS AUTOMATION (IRPA) organisation Frank Casale, Founder, The Institute for Robotic Process Automation (IRPA) (USA) 9:55 Global Perspective on Robotic Process Automation Global snapshot of the RPA market Who is executing RPA at scale and where is everyone else at? Extracting the value potential of RPA: customer service efficiency, risk profile improvement, cost reduction How to maintain a holistic view: the challenges of end to end process transformation Andy Gillard, Partner, Ernst & Young 10:25 Morning tea EMBRACING CHANGE & NAVIGATING THE IMPLEMENTATION CHALLENGES 11:00 Developing new opportunities for RPA in your organisation Shifting from BPS to RPA and realising the benefits Gaining a competitive advantage through automating your internal processes Effectively identifying processes to automate and measuring the potential ROI Effectively executing the roll out of RPA within budget INTERNATIONAL CASE STUDY: Julen Mohanty, Associate Vice President, J.P Morgan & Chase 11:50 Driving your competitive advantage through RPA and Machine Learning Understanding how RPA can help you realise your business strategy Realising the ROI benefits of using RPA solutions Using RPA solutions to maximise your staff s potential Ganapathy Subramaniyan, Chief Information Officer, Aegis Limited CASE STUDY: 12:40 Lunch DAY ONE: 5th APRIL, :40 Making the right RPA decisions for your organisation to realise the maximum ROI The importance of selecting the right partner for each process Overcoming challenges and issues when developing pilot programmes Effectively managing change in the early adoption process Complementing RPA, OCR / NLP and next generation of tools (virtual agents) Philippe Ruault, Chief Innovation and Digital Officer, BNP Paribas PANEL DISCUSSIONS: INTERNATIONAL CASE STUDY: 2:30 Are RPA & ML technologies a threat to our workforce? How will RPA & ML affect the workplace? Are our fears justified or the result of tabloid scare mongering and misunderstanding? Will we really achieve the maximum RPA and ML benefits as stated by their advocates? Karen Jones-Gudmunson, Head of Transformation, ANZ Julen Mohanty, Associate Vice President, J.P Morgan & Chase Gary O Brien, Head of Product and Change Management, BNP Paribas Brian Collins, Partner, Ernst & Young Moderator: Glynn Austen-Brown, Partner, Ernst and Young 3:20 Afternoon tea 3:40 Effective change management strategies to ensure successful implementation Understanding the structural and psychological barriers to RPA implementation Effective strategies to create employee buy-in and drive RPA benefits Overcoming employee fears through an effective engagement strategy Realising the value add benefits for all your staff Gary O Brien, Head of Product and Change Management, BNP Paribas 4:30 Don t put the horse before the cart : An effective RPA roadmap Understanding what benefits RPA will bring a given process Realising the importance of preparation and planning for your RPA journey Understanding what steps will be beneficial for RPA journey Pavel Gimelberg, Agile and RPA Capability Manager, Smart Salary 5:20 End of day one Networking Drinks Provided by Ernst and Young

5 8:30 Registration, morning coffee and tea 8:50 Opening remarks from chair: TBC ROBOTIC PROCESS AUTOMATION IN ACTION 9:05 Successfully implementing RPA at various Global Banks Following success across other global offices, this talk will cover the high-impact deployment of robotics across the financial control, risk and reporting area at Barclays and my other global clients. I will also speak how the Banking technology centres train talent and manage the robots internally to reduce monotonous manual tasks. Vartul Mittal, Transformation & Automation Leader, Financial Services, Ex-Barclays, Ex-IBM INTERNATIONAL FINANCE CASE STUDY: 9:55 Driving cost efficiencies through RPA solutions Effectively translating the business case to your executive team Realising where cost benefits are seen to maximize their effect Working through the phases: A glimpse of AT&T s RPA journey Uldis Clarson, Principle Consultant RPA, Macquarie Bank 10:45 Morning tea 11:00 Sponsorship Session Presented by Blueprism 11:30 Where do you start with your RPA journey? All panellists are still in the early stages of their RPA journey. They will share their experiences of getting RPA discussion into the operational narrative. Everyone must start somewhere! Who do you need to get on board and on side to ensure RPA projects are considered? What are the most important factors to consider when starting your RPA journey? What is the best method when assessing RPA technologies for your organisation? Adriana Sheedy, Executive Director, Operations, ING Direct Craig Harris, Head of Shared Services Delivery and Optimisation, AusPost Kellie King, Head of Lean, BUPA Australia 12:20 What benefits can robotics drive within the risk and compliance function? Can robotics help CROs to combine the goals of protecting the organization and automating the process? What range of automation options are available and how can they add value, increase accuracy and reduce the cost of regulatory compliance? What will the risk function of the future do differently compared to today? How will staffing and skills be impacted? Hanny Hassan, Partner, Ernst & Young 12:45 Lunch DAY TWO: 6th APRIL, :40 Realising the revenue and efficiency benefits of RPA technologies Understanding where the greatest benefits lay The importance of doing the basics well to achieve optimal results Moving beyond the low hanging fruit and developing RPA systems that add value themselves What RPA means to the healthcare industry in the future Kellie King, Head of Lean, BUPA Australia ROBOTIC PROCESS AUTOMATION IN DISCUSSION 2:30: Measuring success: Suncorp Group s RPA roadmap so far Suncorp Group s rationale for RPA Translating action and commitments into success Metrics and indices to measure RPA progress Assessing the ROI on different automated processes Sukant Saddi, Program Manager - Partnering & RPA, Suncorp Group 3:20 Afternoon tea 3:40 Which is best? Bringing RPA in-house or outsourcing your business process? When should you outsource and when should you built in-house RPA solutions? What are the benefits of outsourcing compared to building in house? What are the limitations to both in-house RPA and outsourcing? Ganapathy Subramaniyan, Chief Information Officer, Aegis Limited Vartul Mittal, Transformation & Automation Leader, Financial Services, Ex-Barclays, Ex-IBM Uldis Clarson, Principle Consultant RPA, Macquarie Bank HEALTH CARE CASE STUDY: 4:30 Linking RPA with machine learning and cognitive thinking The next industrial revolution: Machine learning and RPA How a Robot can assist in your company s corporate strategy and drive your competitive advantage RPA and machine learning that creates value for your organisation 5:20 Close of conference

6 DAY THREE: 7th April, :30 Registration, morning coffee and tea Lunch: 12:30 Workshop A: 9am-12.30pm Workshop B: 1:30pm 4.30pm UNDERSTANDING THE PROCESS: PREPARATION FOR RPA IMPLEMENTATION Robotic Process Automation can be a daunting prospect. Although the benefits, business case, and ROI s are well established, there is still a misunderstanding surrounding which processes can be automation, which processes should be automated, and which processes will benefit from being automated. In this workshop, you will understand how to effectively assess your current business processes, which solution will yield the greatest results, and when to re-engineer and/or optimize a given process before implementing RPA technologies: In this workshop, you will: Build an understanding of how RPA fits within your business operations Understand when to automate, what to automate, and how to automate Learn how to choose the right solution for a given process Add to your process re-design/re-engineering toolkit with new techniques and strategies Facilitator: Vartul Mittal, Transformation & Automation Leader, Financial Services, Ex-IBM ROBOTIC PROCESS AUTOMATION PILOT PROGRAMME MASTERCLASS The next step in an organisations RPA journey is developing a pilot programme. Pilot programmes are an essential component of any technology driven strategy ensuring your chosen initiatives yield the desired results. This Masterclass will equip you with the necessary skills to design and implement a pilot RPA programme giving you an insight into the potential effects RPA can have on your business operations. In this Masterclass: Understand how to create executive level buy in for your desired RPA solution Realise the importance of developing and designing a robust pilot programme Develop a clear understanding of the results of your pilot not just another POC Understand how to utilize your pilot results to develop an effective RPA strategy Facilitator: Ernst & Young

7 Registration www PO Box H264 AUSTRALIA SQUARE, NSW, LOCATION & DATES: 5 7 April, TBC, Sydney PRICING DETAILS: PLEASE NOTE: PRICES EXCLUDE GST Your selection: Please Indicate with Market Rate Super Sneaky Rate: Pay By 10 th February Early Bird Rate: Pay by 3 rd March Standard Rate: Pay after 3 rd March Workshops only $999 $999 $999 Conference only $1799 $2099 $2399 Conference and Workshops $2399 $2699 $2999 Conference and Workshops $3299 $3299 $3299 DELEGATE ONE DELEGATE TWO DELEGATE THREE DELEGATE FOUR YOUR COMPANY DETAILS Company Postal Address Postcode PAYMENT DETAILS CHEQUE EFT CREDIT CARD I have enclosed a cheque for $ payable to Konnect Learning* Konnect Learning (Commonwealth Bank)* BSB: Account number: Please charge my Mastercard Visa AMEX ^ Please note AMEX attracts a 2.5% credit card fee In the amount of $ Signature Card No. Expiry / on card Security Code * Please quote the invoice number and company name upon payment via EFT or cheque. Payment is required prior to the event. An invoice will be ed to you with any queries. CANCELLATION POLICY The following cancellation policies apply to all Konnect Learning events. Whilst Konnect Learning is sympathetic to the inevitability of changing circumstances, Konnect Learning incurs costs for each cancelled registration. It is for this reason that the following cancellation policies are non-negotiable: If a registration is cancelled more than 21 working days before the date of a scheduled event, the fee of that registration will be refunded, minus a $300 processing fee; If a registration is cancelled between 21 and 7 working days before the date of a scheduled event, the registered participant will receive a redeemable credit note that can be used to attend another of Konnect Learning s events (subject to availability of venues); If a registration is cancelled less than 7 working days before the date of a scheduled event, Konnect Learning is unable to issue a refund or credit note due to the significant expenses already incurred by Konnect Learning. CHANGES TO EVENTS A tremendous amount of effort is spent to ensure all of Konnect Learnings events proceed as originally marketed. It is with regret that circumstances beyond Konnect Learning s control can prevent this from happening. As such, Konnect Learning reserves the right to change the speaker and/or agenda details at any time throughout the marketing lifecycle of an event. It should go without saying that Konnect Learning will diligently minimise the risks of changes to any event and will always ensure events deliver the content that is advertised. Konnect Learning will notify all participants of any changes in a timely manner leading up to an event. CUSTOMER PRIVACY Konnect Learning takes diligent action to ensure all client details are protected. Furthermore, we respect our customer s right to opt out of our various promotional activities for relevant, upcoming events. If you do not want to receive further information about our upcoming conferences, training courses and learning experiences, please tick the following box: ONCE YOU ARE REGISTERED, WHAT IS THE NEXT STEP When you have registered for an event, and that registration has been received by Konnect Learning, you will be sent a confirmation . This will include your invoice and any relevant information regarding the event you are registered for. Konnect Learning will regularly keep you updated regarding the events for which you have registered. If you require any further information, visit our website at or call us on