Primeserv HR Solutions Product & Service Offering

Transcription

1 Primeserv HR Solutions Product & Service Offering

2 Primeserv HR Solutions Company Overview Integrated HR Services for improved performance People deliver results. As such, an integrated approach to the strategic alignment and management of your Human Resources is of critical importance to the delivery of your business objectives. It is with the delivery of this integrated service in mind, that the JSE-listed Primeserv Group Limited evolved its empowered company, Primeserv HR Services. Taking an integrated approach to your business Our unwavering focus on continuously innovating and improving our products and services as well as our commitment to delivering on all aspects of our clients people, productivity and performance needs, has led to the development of our proprietary model, INTHRGRATE, through which we ensure that we deliver HR solutions and services that are aligned to your business strategy and which are capable of reaching your targeted results. Our INTHRGRATE approach starts with understanding your business strategy and structure, then aligns your HR strategy and selects the required services and solutions within the HR implementation process which will enable your people to deliver your business results. Focusing on your business performance By taking an integrated approach to your business, Primeserv HR Services is able to provide your business with a comprehensive, strategically aligned range of HR services and solutions which will empower your people to perform and deliver your business objectives. Even when providing you with a single product or modular offering, our approach means the solution or service offered is based on a broader understanding of your business needs. Why partner with Primeserv HR Services? A member of JSE-listed Primeserv Group Limited, Primeserv HR Services has a proven track record in both strategic HR consulting and services implementation. With a committed team of experienced, professional HR specialists, Primeserv HR Services is fully resourced to deliver leading edge Human Resources services and solutions to commerce, industry, parastatals and government organisations through the national infrastructure of its HR Solutions and Outsourcing divisions. Through people, productivity and performance Primeserv HR Services liberates individual and organisational potential

3 We are passionate about: People and their ability to transform themselves, the team in which they operate and ultimately, your business; The impact that an aligned, correctly designed and implemented HR Strategy can have on your business performance; Designing HR solutions that meet and support your business objectives; Continuously innovating and improving our products and services; Demonstrating the link between people, productivity and performance; Showing integrity in everything we do and Actively managing your HR requirements through personalised relationships. BEE Status Primeserv Corporate Solutions (Pty) Ltd Level contributor Accreditation Status Primeserv Corporate Solutions (Pty) Ltd Department of Education 011/FE07/064 ETDP SETA - No. ETDPS1159 Services SETA No. 194 Wholesale & Retail Seta - (Ref. 413) Primeserv Training (Pty) Ltd Technical Division (in process of transferring to PCS) Transport Education and Training Authority (TETA) No. TETA Construction Education and Training Authority () No. 5R5016 Health & Welfare SETA (MOU) Department of Labour (DoL) No. CI 59 Department of Transport (DOT) No. PRDP (D) 008/5 Company Profile Primeserv HR Solutions (v ) Pg 3 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

4 National Footprint National Head Office: Venture House, Peter Place Park, 54 Peter Place, Bryanston, 01 Tel: Fax: Inland: Inland North, servicing North and West Gauteng, North West, Limpopo, Free State Venture House, Peter Place Park, 54 Peter Place, Bryanston, 01 Tel: Fax: Inland East, servicing East and South Gauteng, Mpumalanga Building B Hanover Square, Cnr Hendrik Potgieter & 8th Avenue, Edenvale Tel: Fax: gtn@primeservhrsolutions.co.za Chamdor Technical Training Centre Construction Training Centre 1 Jacobs Street, Chamdor, Krugersdorp Tel: salestt@primeserv.co.za Coastal: Eastern Cape Suite 0, Manie Steyn Building, 34 Newton Street, Newton Park, Port Elizabeth Tel: pe@primeservhrsolutions.co.za Kwazulu-Natal Block G1, 35 Intersite Avenue, Umgeni Business Park, Durban Tel: kzn@primeservhrsolutions.co.za Western Cape 5 Marconi Road, Montague Gardens, Cape Town Tel: ct@primeservhrsolutions.co.za Company Profile Primeserv HR Solutions (v ) Pg 4 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

5 Human Capital Development Products & Services Qualifications/hips 61755: General Education & Training Certificate: Business Practice NQF 1 (L/Reg: 3Q ) t.b.a : National Certificate: Wholesale and Retail Operations NQF (L/Reg: 7Q700710) 71490: National Certificate: Contact Centre Support NQF (L/Reg: 3Q ) (Colleges) t.b.a. 0 t.b.a : National Certificate: Community House Building NQF (L/Reg: 05Q ) t.b.a : National Certificate: Wholesale and Retail Operations NQF 3 (L/Reg: 7Q ) t.b.a : National Certificate: Business Administration Services NQF 3 (L/Reg: 3Q ) t.b.a : National Certificate: Professional Driving NQF 3 (L/Reg: 6Q ) t.b.a : National Certificate: Building & Civil Construction NQF 3 (L/Reg: 05Q ) t.b.a : FETC: Business Administration Services NQF 4 (L/Reg: 3Q ) (Colleges) t.b.a : FETC: Generic Management NQF 4 (L/Reg: 3Q ) t.b.a : FETC: Project Management NQF 4 (L/Reg: 3Q ) t.b.a : FETC: Marketing NQF 4 (L/Reg: 3Q ) (Colleges) t.b.a : National Certificate: Generic Management NQF 5 (L/Reg: 3Q ) t.b.a : National Certificate: General Travel NQF 5 (L/Reg: 5Q50014XX1475 (Colleges) t.b.a : National Certificate: Occupationally Directed Education Training and Development Practices NQF 5 (L/Reg: 07Q ) t.b.a. 0 5 Skills Programmes & Workshops - Generic Management Business Writing Skills Generic Management Change Management Generic Management Coaching Skills Generic Management Communication: Interpersonal Communication Excellence Generic Management Conflict Management Generic Management Diversity: Managing Diversity Generic Management Financial Management for First Line Managers Generic Management Financial Management for Middle Managers Generic Management HIV Aids Appreciation Generic Management Company Profile Primeserv HR Solutions (v ) Pg 5 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

6 HR Management Generic Management Interviewing: Effective Interviewing Skills Generic Management Leadership for First Line Managers Generic Management Leadership for Middle Managers Generic Management Management Development for First Line Managers (Successful Supervision) Management Development for First Line Managers (Successful Supervision Abridged) Management Development for Middle Management (IMDP) Generic Management Generic Management Generic Management Mentoring Skills Generic Management Negotiation Skills Generic Management Performance Management for First Line Managers Generic Management Performance Management for Middle Management Generic Management Presentations: Powerful Presentation Skills Generic Management Problem Solving & Decision Making Generic Management Project Management Intermediate Project Management Project Management Advanced Project Management Project Management Fundamentals Project Management Recruitment & Selection Skills Generic Management Skills Programmes & Workshops - ODETDP & HR Assessor Training ODETDP Designing Assessment Instruments ODETDP Design Outcomes-based Learning Materials ODETDP Facilitating Training (TTT) ODETDP Moderator Training ODETDP Skills Development Facilitator ODETDP Skills Development Committee Workshop n/a 0 5 Employment Equity Committee Workshop n/a 0 5 Company Profile Primeserv HR Solutions (v ) Pg 6 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

7 Skills Programmes & Workshops - Business Administration Business Writing: Minute Taking Business Administration Business Writing: Report Writing Business Administration Computer Skills (Internet, Word & Excel) Business Administration Introduction to Computers Business Administration MS Word (Level 1) Business Administration Excel (Level 1) Business Administration Conflict Management Business Administration Executive Assistant Business Administration Frontline/Reception Skills Business Administration Meetings: Planning & Conducting Effective Meetings Business Administration Office Administration Skills Business Administration Office Executive Skills Business Administration Office Organisational Skills Business Administration Telephone Skills Business Administration Skills Programmes & Workshops - Wholesale & Retail Operations Cashier (Retail) Wholesale & Retail Operations 3 0 Customer Care (Retail) Wholesale & Retail Operations 3 0 Dispatch & Receiving (Retail) Wholesale & Retail Operations or Merchandising (Retail) Wholesale & Retail Operations or Sales (Retail) Wholesale & Retail Operations 3 0 Stock Control (Retail) Wholesale & Retail Operations or Skills Programmes & Workshops - Marketing, Sales & Contact Centre Contact Centre Skills (In-bound) Contact Centre 5 0 Contact Centre Skills (Out-bound) Contact Centre 5 0 Customer Care Contact Centre 0 Customer Service Marketing Company Profile Primeserv HR Solutions (v ) Pg 7 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

8 Skills Programmes & Workshops - Personal Development Assertiveness Training n.a. 0 5 Conflict Management n.a. 0 3 or 5 Emotional Intelligence n.a. 0 5 Stress Management n.a. 0 5 Time Management n.a. 0 5 Financial Life Skills n.a. 0 Valuing Diversity n.a. 1 0 Skills Programmes & Workshops - Health & Safety Accident/Incident Investigation Skills Programme HWSETA 1 1 Carbon Monoxide (CO) n.a Conduct workplace occupational health and safety (OHS) inspections Professional Driving (3) TETA Wholesale & Retail Opeations (3) WRSETA 1 1 Control workplace hazardous substances n.a 1 3 Fire Fighting Level 1 n.a. 1 1 Fire Fighting Level Professional Driving (3) TETA Lifting Machine Operations () TETA Construction Plant Operations () 3 1 First Aid Level 1 DOL 1 First Aid Level First Aid Level 3 Skills Programme HWSETA / DOL Construction Plant Operations () Building & Civil Construction (3) / DOL General Health & Safety Professional Driving (3) TETA 1 HAZCHEM (Convey Hazardous Goods) n.a. 1 3 Health & Safety Workshops n.a. t.b.a. 0 HIV/Aids in the Workplace Professional Driving (3) TETA Skills Programme HWSETA 1 3 HIV/AIDS Workshop Move and Store a Hazardous Load n.a Company Profile Primeserv HR Solutions (v ) Pg 8 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

9 OHS & General Housekeeping Professional Driving (3) TETA Community House Building () 1 3 OHSACT for Managers n.a. 1 4 Risk Analysis & Assessment Professional Driving (3) TETA Wholesale & Retail Operations (3) W&R SETA 1 Safety Representative Skills Programme 1 Working at Heights Skills Programme HWSETA 1 3 Skills Programmes & Workshops - Construction Training Handyman ARTISAN TRAINING Phase 1, & : Carpentry, Masonry, Painting, Tiling ARTISAN TRAINING Phase 1, & : Plumbing ARTISAN TRAINING Phase 3: Carpentry, Masonry, Painting, Tiling ARTISAN TRAINING Phase 3: Plumbing Skills Porgramme - linked to unit standards of choice Building Industry Training Board () Building Industry Training Board () Building Industry Training Board () Building Industry Training Board () ARTISAN TRAINING Trade Test Preparation: (For learners who have been trained at Primeserv) Building Industry Training Board () ARTISAN TRAINING Trade Test Preparation: (For learners who have NOT been trained at Primeserv) Building Industry Training Board () Construction: Short Skills Programmes Community House Building Building & Civil Construction t.b.a. 1 3 Construction: Assessments Community House Building Building & Civil Construction t.b.a. 1 3 Erecting & Dismantle Scaffolding Community House Building () Scaffolding Inspecting n.a. 1 4 Shutter Hand Hand Tools Basic Spray Painting Building & Civil Construction (3) Building & Civil Construction (3) Building & Civil Construction (3) Company Profile Primeserv HR Solutions (v ) Pg 9 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

10 Paving Dry Walling & Partitioning Building & Civil Construction (3) Building & Civil Construction (3) Skills Programmes & Workshops - Driver Training AARTO: Workshops (Rate per Day not per Learner) n.a. t.b.a. 0 Business Writing for Drivers Professional Driving (3) TETA Communication Skills for Drivers Professional Driving (3) TETA Convey Dangerous Good by roads Professional Driving (3) TETA/DOT 1 3 Customer Relations for Drivers Professional Driving (3) TETA 1 3 Driver Assessment n.a Fire Fighting Professional Driving (3) TETA 3 1 First Aid Professional Driving (3) TETA 1 3 General Health & Safety for Drivers Professional Driving (3) TETA 1 3 HIV/Aids Professional Driving (3) TETA 1 3 Learner License Preparation n.a. 3 0 Operate a Rigid Heavy Vehicle (14 days for a group of 4; / days Theory hours per learner) Operate A Vehicle Combination (14 days for a group of 4; / days Theory hours per learner) Operate a Rigid Light Vehicle (10 days for a group of 4; / days Theory + 40 hours per learner) Professional Driving (3) TETA Professional Driving (3) TETA Professional Driving (3) TETA Skills Programmes & Workshops - Heavy Plant & Equipment Articulated Dump Truck Construction Plant Operations () Locomotive n.a. Novice Training = Excavator Front end Loader Training = Construction Plant Operations () 1 day Construction Plant Operations () 5 days; 4 per Refresher trainer Motor Grader Construction Plant Operations () Company Profile Primeserv HR Solutions (v ) Pg 10 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

11 Motorised Scraper Construction Plant Operations () Rigid Dump Truck Construction Plant Operations () Ride on Roller Construction Plant Operations () Operate a Tractor Construction Plant Operations () Skid Steer Loader Construction Plant Operations () Track Type Dozers Construction Plant Operations () Tractor Loader Backhoe Construction Plant Operations () Water Cart Construction Plant Operations () Skills Programmes & Workshops - Lifting Machinery Operations Hydraulic Mobile Crane Lifting Machine Operations (3) TETA Lattice Boom Crane Lifting Machine Operations (3) TETA Novice Training = 3 5 days; Refresher 4 per trainer Lift Truck F1-F3 Lifting Machine Operations (3) TETA Training = 1 day 3 Lift Truck F4 Lifting Machine Operations (3) TETA 3 Order Picker Lifting Machine Operations (3) TETA 3 Overhead Crane (c30) Lifting Machine Operations (3) TETA Overhead Crane (c31) Lifting Machine Operations (3) TETA Novice Training = 5 days; Refresher 4 per trainer Pallet Truck F1 Lifting Machine Operations (3) TETA Training = 1 day Reach Truck F5 Lifting Machine Operations (3) TETA 3 Rough Terrain Trucks F11 Lifting Machine Operations (3) TETA 3 Side Loader Lifting Machine Operations (3) TETA 3 Telescopic Materials Handler (Boom Handler) c46 Lifting Machine Operations (3) TETA Novice Training = 3 5 days; Refresher 4 per trainer Tower Crane C41,C4 Lifting Machine Operations (3) TETA Training = 1 day Truck Mounted Crane C3 Lifting Machine Operations (3) TETA Company Profile Primeserv HR Solutions (v ) Pg 11 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

12 Pedestrian controlled stacker F6 - F7 Lifting Machine Operations (3) TETA Rail Mounted Stacker Lift Truck, None Elevating Cab F15 Lifting Machine Operations (3) TETA Rail Mounted Stacker Lift Truck, Elevating Cab F16 Lifting Machine Operations (3) TETA Turret Trucks F13 - F14 Lifting Machine Operations (3) TETA 3 Mobile Elevating Platform Lifting Machine Operations (3) TETA Construction Plant Operations () Mobilift n.a. 3 Stacking & Storing of Goods n.a. 4 Sling and Communicate during crane operations Lifting Machine Operations (3) TETA 4 Shift loads using lifting equipment Lifting Machine Operations (3) TETA 4 Banks man n.a. 4 Shunt Rail Vehicles n.a Safe Lifting Practice n.a. 4 Tailgates & Tail lifts n.a. 4 3 Rigging & Slinging Lifting Machine Operations (3) TETA 4 Vehicle Spotter Training n.a. 4 3 Company Profile Primeserv HR Solutions (v ) Pg 1 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za

13 Qualifications, Skills Programmes and/or Workshops are available for: in-house presentation or Public Course attendance or License Agreement or Purchase the Programme and Train the Trainer option. We customise course materials for client specific needs. Human Capital Consulting Services BUSINESS STRATEGY & STRUCTURE Business Strategy Workshops Business Structure Workshops Organisational Design, Re-engineering, Restructuring HR ALIGNMENT HR Strategy & Structure Workshops Development of Balanced Scorecards, Business Profiles and Job Profiles OR Internal Capacity Building RESOURCING/OUTSOURCING & RETENTION OF STAFF Resourcing Audit Resourcing Methodology Alignment Development of Integrated Job Profiles Staffing Needs Assessment Integrated Recruitment Process Compilation of Personal Development Plans for successful candidates Post-placement Follow-up Succession Planning, Talent Development, Talent Retention Strategies COMPETENCY ASSESSMENT Assessment Methodology Alignment Process Analysis and Competency Profiling Development of Assessment Tools Planning and Conducting of Assessments Provision of Constructive Feedback Compilation of Personal Development Plans TRAINING & DEVELOPMENT T&D Audit T&D Methodology Alignment T&D (Learning & Development Strategy Development) Skills Audits and/or Training Needs Analysis Preparation & Submission of Workplace Skills Plans Company Profile Primeserv HR Solutions (v ) Pg 13 Gauteng: Port Elizabeth: Durban: Cape Town:

14 Implementation of T&D Interventions ETQA processes - Assessment of Learning Outcomes, Certification, Registration and Accreditation Designing and Developing Learning Materials PERFORMANCE MANAGEMENT PM Audit & Methodology Workshop PM Policies and Procedures Development of Business Scorecards Strategic & Job Profiling PM Training Modules HR MAINTENANCE Job Evaluation/Job Grading Remuneration & Reward Systems & Processes: Grading Systems, Salary Surveys, Incentive/Bonus Schemes HR Management Administration Systems: HR Policies & Procedures, HR Technology Support Systems Working Climate Evaluation Industrial Relations Consulting Occupational Safety, Health, Risk, Environment & Quality Support HR SUPPORT Employee Assistance Programmes HIV/AIDS Programmes Company Profile Primeserv HR Solutions (v ) Pg 14 Gauteng: gtn@primeservhrsolutions.co.za. Port Elizabeth: pe@primeservhrsolutions.co.za. Durban: kzn@primeservhrsolutions.co.za. Cape Town: ct@primeservhrsolutions.co.za