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1 Quality Austria Training Your Learning Solutions Partner Quality Austria Central Asia Private Limited 52-B, Okhla Industrial Area, Phase III, New Delhi Tel.: (+91 11) ; Fax: (+91 11) Website:-
2 QUALITY AUSTRIA Quality Austria, is world s leading Training, Certification, Evaluation & Inspection agency and is your competence partner for integrated management systems in the field of Business Risk, Quality, Environment and Safety. The services provided by Quality Austria range from trainings in the field of international management trends and techniques via certification of management systems according to international standards, regulations, national guidelines & directives and assessment according to the EFQM Excellence Model to awarding the Austrian Quality Seal. The close connection of Quality as national representative with the international partner organizations IQNET, EOQ and EFQM as well as co-operation of QACA with IPC, VDA-QMC and IATF enable global know-how to be imparted and turn the organization into a competent partner. Quality Austria Co-operates with about 100 member organizations world-wide. Has a client base of more than organizations in 50 countries And has more than 550 auditors, assessors, technical experts and trainers
3 Quality Austria Central Asia Pvt. Ltd. (QACA) is a part of Quality Austria. QUALITY AUSTRIA CENTRAL ASIA Headquartered in Delhi, its operations are spread across India and 7 other countries - Sri Lanka, Bangladesh, Nepal, Indonesia, Malaysia, Vietnam & Philippines. We are one of the fastest growing certification body in this region. QACA is a provider of international registration and assessment services as well as training courses around management systems. QACAPL offers its clients a full range of world-class services in the field of Management Systems Registration, Product Registration and Training to meet their diverse needs. The four segments of QACA are :- System Certification, Evaluation & Validation Product Certification Inspection & Testing Training
4 QACA TRAINING Excellence is an art won by training Recognizing the importance of training in today s competitive business environment and in order to support high growth of industries, QACA training services are designed to provide cost-effective, localized education and training in various management systems and professional disciplines. QACA is one of the leading providers of training solutions in India on management systems, process improvement, business improvement, soft skills and auditing. With its commitment to the development of executives of corporate in India and other countries and in order to meet the challenges and opportunities faced by them in today s business scenario, QACA has identified a number of training programmes which will help businesses retain it s competitive edge. QACA helps companies understand, implement and manage business systems and processes through its training solutions in its endeavor to equip your staff with the confidence and expertise they need to attain their goal. Our training solutions are built on innovative experimental methodologies with global delivery capacity. Our presenters (trainers) are auditors, business improvement specialist, consultants, industry experts as well as trainers who have been exposed to a wide range companies and industries in India and overseas. They develop and deliver courses for both public & in-house training, thus bringing along first hand experience and knowledge to the delegates.
5 QACA Training offers 2 options of delivery : QACA TRAINING Excellence is an art won by training Public training Public training takes place in an open setting and is available to employees from any organization. This type of training is a convenient, low-cost way to send a small number of staff to learn. Delegates are away from office distractions and can often benefit from the exposure to people from other organizations. In-company training An in-company training course is a course that is held at your own facility and is typically available to only your employees. It eliminates the delegates travel expenses and additional time away from the office. This is a cost-effective solution if you need to train large numbers of employees/workforce. In-house trainings can be custom-designed training solutions aligned to your business objectives. QACA provide training services in the following areas by placing Process Management at the core of business :
6 ISO 9001:2008 Standard to enhance customer satisfaction & improve internal processes ISO/TS : 2009 QMS Standard for Automotive Industry ISO 9001:2008 TL-9000 The Worldwide Standard for Telecommunication Industry ** 5 Days QMS Assessor/ Lead Assessor Course (NABET/IRCA Approved) 2 Days Internal Auditor Course 1 Day Overview for Senior & Middle Management Half Day Awareness training for Junior Management, Supervisors & Workers 2-3 Days Internal Auditor Course 3 Days Advanced Course including FMEA, PPAP, APQP, SPC & MSA 2 Days Course on TS for Implementation 2 Days Course on Supplier Auditing Skills and Vendor Qualification One Day Awareness Course 2 Days Implementation Course 2 Days Internal Auditor Course
7 ENVIRONMENT MANAGEMENT SYSTEM (ISO 14001:2004) Working together for better environment OTHER ENVIRONMENT RELATED TRAININGS **5 Days EMS Assessor/Lead Assessor Course (NABET/IRCA Approved) 2 Days Internal Auditor Course on EMS 2 Days Advanced Course on ISO 14001:2004 Implementation 1 Day Overview for Senior Management & Middle Management Half Day Awareness for Supervisors and Workers One Day Training on Environmental Legislation 1 Day Awareness Course on EN (Energy Management System) 2 Days Course on Principles of Green Building
8 OCCUPATIONAL HEALTH & SAFETY SPECIFICATION (OHSAS 18001:2007) Good Health is Good Business SOCIAL ACCOUNTABILITY (SA 8000) Essential for socially responsible management **5 Days OHS Assessor/Lead Assessor Course (NABET/IRCA Approved) 2 Days Internal Auditor Course on OHS 2 Days Advanced Course on OHSAS 18001:2008 Implementation 1 Day Overview for Senior Management & Middle Management Half Day Awareness for Supervisors and Workers One Day Training on OHS Legislation 2 Days Internal Auditor Course on SA Day Training on Implementing SA 8000 Half Day Awareness for Senior & Middle Management Half Day Training on Labour Laws
9 FOOD SAFETY MANAGEMENT SYSTEMS Safe Food for better health & customer base PRODUCT QUALITY ** 5 Days Assessor/ Lead Assessor Course on ISO (NABET/RAB QSA Approved) 2 Days Internal Auditor Course on ISO Days Course on Implementing ISO 22000/ HACCP 2 Days Course on PAS 220 I Day Course on Understanding FSMS I Day Course on HACCP Awareness 1 Day Course on HACCP Plan Verification I Day Programme on Food Safety & Hygiene for all levels 1 Day Course on Food Recall & Traceability 1 Day Course on Food Laws 2 Days Course on Risk Analysis in Food Industry 2 Days Internal Auditor Course on ISO (Standard for Medical Devices) 2 Days Awareness Program on of GMP-WHO 1 Day Program on Validation of Sterilization Process 2 Days Internal Auditor Course on ISO (Standard for Testing Laboratories)
10 INTEGRATED MANAGEMENT SYSTEM (IMS) For efficient & effective system SUSTAINABILITY MANAGEMENT (based on ISO 26000, AA1000 & GRI3 Guidelines ) Management of Economic, Environmental & Social Risks for Sustenance of Organizations 2-4 Days Course on Implementing IMS (depending on management systems to be integrated) 2-4 Days Internal Auditor Course on IMS 1 Day Overview on Sustainability Management 2 Days Course on Implementing Sustainability Management 1 Day Course on Preparing Sustainability Report based on GRI3 Guidelines 2 Days Course on ITC-CII Sustainability Excellence Model
11 INFORMATION SECURITY MANAGEMENT SYSTEM (ISO 27001:2005) Information Management pre-requisite for managing business IT SERVICE MANAGEMENT (ISO 20000:2005) Quality for Software ** 5 Days ISMS Assessor/ Lead Assessor Course (NABET/IRCA Approved) 3 Days Course on Implementing ISMS 2 Days Internal Auditor Course on ISMS One Day Course on Understanding ISMS ** 5 Days ISMS Assessor/ Lead Assessor Course (NABET/IRCA Approved) 2 Days Internal Auditor Course 3 Days Course on Implementing ITMS (ISO 20000:2005) & ITIL 1 Day Course on Understanding ITMS
12 BUSINESS & PROCESS IMPROVEMENT Improvements are the only constant for success 1 Day Lean Six Sigma Executive Overview 1 Day Course on Process Management 2 Day Six sigma Champion Training 1 Day Course on Documenting a Management Six Sigma Green Belt System Six Sigma Black Belt 2 Days Course on TPM 2 Day Course on Basic Problem Solving Techniques One Day Course on Gemba Kaizen 2 Days Course on Cost Reduction & Continual One Day Programme on 5S Improvement Plans 2 Days Course on Business Process Reengineering 2 Days Course on Statistical Quality Control 2 Day Course on Process Capability Studies & SPC 2 Days Course on Benchmarking 2 Day Course on Advanced Statistical Tools 2 Days Course on Statistical Quality Control 2 Day Course on Lean Management/ Manufacturing 2 Days Course on Business Excellence Models 3 Days Course on CMMI (RBNQA, CII-Exim, Deming) 2 Days Course on Total Organizational Excellence Model
13 EXECUTIVE DEVELOPMENT PROGRAMMES For building productive & motivated workforce 2-5 Days Programme on Developing Leadership 2 Days Programme on Interpersonal Skills 1 Day Programme on Corporate Ethics and Value 2 Days Programme on Emotional Intelligence for Organizational Excellence 2 Days Programme on Personality Development through SWOT Analysis 1 Day Programme on Goal Setting & Team Work 2 Days Programme on Developing Assertiveness Skills 2 Days Programme on Team Building 1 Day Programme on Presentation Skills 1 Day Programme on Stress Management 2 Days Programme on Habits of Successful Manager 2 Days Programme on H.R. Skills 1 Day Programme on Effective Business Writing 2 Day Programme on Selling Skills 2 Days Programme on Change Management 2 Days Programme on Time Management 1 Day Programme on Negotiation Skills
14 BUSINESS CONTINUITY MANAGEMENT (BS 25999) Pre-stress to avoid Distress TOTAL QUALITY MANAGEMENT Quality everywhere OTHERS 3 Days Course on Implementing BCMS based on BS Days Course on Developing Quality Culture 3 Days Course on Total Quality Management 1 Day Course on Quality Improvement. One Day Workshop for Senior Management on Business Risk Analysis 2 Days Course on Integrated Risk Management One Day Programme on Balanced Score Card 2 Days Course on Project Management **Lead Auditor Courses are conducted in association with Trans Training Ltd.
15 WHY QACA TRAINING? QACA + vantage Highly qualified and experienced trainers delivering the course Trainers exposed to a wide range companies and industries in India and overseas, bringing global delivery standards to delegates Multi-location representation Trainers develop and deliver courses for both public & in-house training, thus bringing along first hand experience and knowledge to the delegates. Exposure of the trainer to all the relevant requirements and vast auditing background, giving the course a practical approach. Highly charged trainers Motivational Trainers ability to engage at all levels Constantly reviewing and updating our training courses to meet the dynamic requirements of the corporates A combination of theoretical & practical inputs Extensive group discussions, workshops, exercises and role-plays. Ability to provide auditing experience, as we are ourselves an auditing organization.
16 QUALITY AUSTRIA CENTRAL ASIA CLIENTELE Our clients range from a wide range of industry sectors including : Manufacturing Construction Defence Public Sector Companies Education Food & Allied Industries Telecommunication Automotive Mining & Metals Plastic & Chemicals Power Information Technology Electronic Steel
17 For your Training requirement, you can reach us at : Training Division Quality Austria Central Asia Private Limited 52-B, Okhla Industrial Area, Phase III, New Delhi Tel.: (+91 11) ; Fax: (+91 11) marketing@qacamail.com Website:-
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