We transform the world of service. SMS Technical Service at a glance

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1 We transform the world of service. SMS Technical Service at a glance

2 TECHNICAL SERVICE We transform the world of service. 2

Our values... 4 Product portfolio Spare Parts & Logistics... 6 Maintenance & Repairs... 8 Upgrades & Modernization... 10 Consulting & Training... 12 Global mindset.

3 Our values... 4 Product portfolio Spare Parts & Logistics... 6 Maintenance & Repairs... 8 Upgrades & Modernization Consulting & Training Global mindset Our major locations Germany Brazil China India Russia United States SMS group Strong roots Harmonized systems

4 OUR VALUES What we stand for. People. Trust. Passion. 4

5 People. Our employees are our most valuable asset for achieving your goals. They are not only your first contact point but also possess people skills and are specially trained to perfectly understand whatever you throw at them. Flexible and openminded, we can act as your ideal partner along the entire metallurgical value chain. Trust. We know both you and we can rely on the hard work, honesty, and effectiveness of our employees. Crucial to our service philosophy is our strategy of sustainably optimizing your resources. This is how we gain and maintain your confidence in our team and services. Passion. We are passionate about advanced technologies that ensure your satisfaction. As engineering experts, we know your plant inside out. That s why we can help you realize your full potential with our modernizations, optimizations, and spare parts designed specifically for top productivity. 5

6 PRODUCT PORTFOLIO Spare Parts & Logistics Customized service for superior plant availability 6

7 SMS group Service offers modular, machine-specific spare parts supply solutions geared to all your needs. Whatever you need: rapid, on-demand or individual spare parts supply through regular spare parts packages, up to complete warehousing. Fully included in our warehousing services are planning, procurement, and logistics. The result? You get your spare parts fast and reliably. Plus, you benefit from planning security, low capital tie-up, and top plant availability ensuring costeffective production. Commercial items OEM spare parts Spare parts management - Initial spare parts - Spare parts pool Service packages Warehousing eservice 7

8 PRODUCT PORTFOLIO Maintenance & Repairs Custom-designed solutions geared to your requirements 8

9 You want back-up service that protects your investment and ensures your system s availability. It s our pleasure to provide it worldwide. We offer you a full range of services along the value chain, freeing you up to focus on your core competencies. This much is certain: you can rely on our service even in emergencies. Always on call, our service technicians support you with troubleshooting and any necessary repairs. Active around the planet, we guarantee short reaction times and high availability. That means your plant will be up and running again in next to no time. Emergency support - Field service - Troubleshooting - 24/7 service - Remote services Repair services - On-site repairs - Repairs in SMS Workshops Maintenance services - Equipment checks - Long-term technical assistance - Long-term service agreements - Long-term maintenance outsourcing Maintenance tools - Genius CM, Condition Monitoring - IMMS, Integrated Maintenance Management System 9

10 PRODUCT PORTFOLIO Upgrades & Modernization Always up to date to help you compete and succeed 10

11 You operate on dynamic markets, constantly facing higher demands on profitability, product quality, and productivity. That s because new technologies and plants arrive in ever shorter innovation cycles. This is where you benefit from our customized modernization solutions. We ensure your plants run for decades, so you achieve better efficiency, lower operating costs, higher productivity, and better product quality than ever before. Value-added components e.g. - X-Roll oil bearings - MEERguides - PQSC - UNIGUARD Standardized upgrades Electrics and automation Full-line modernization 11

12 PRODUCT PORTFOLIO Consulting & Training Building on experience 12

13 It makes sense to constantly look for new ways of making your production even more reliable and cost-effective. That s why we offer you consulting and training programs to achieve these goals. Our consulting services give you the assurance your decisions are the right ones and provide the best possible combination of both technology and process know-how. So, whether it s a maintenance plan, process consulting, or a feasibility study: together with you, we create a reliable, solid basis for future decision-making. As your partner for plant and machinery, SMS group is also a great partner for your employees. That s where SMS TECademy comes in. You can learn either on your business premises, at central SMS group locations, or even at your own PC - whenever and wherever it suits you. Fact findings Maintenance audits Feasibility studies TECademy - Classroom training - Hands-on training - E-Learning 13

14 GLOBAL MINDSET One service a global network Europe North America South America 14

15 Our focus is firmly on your requirements. We aim to exceed your expectations by keeping one step ahead of the market. That s how we ve become a leading supplier of everything from small spare parts to comprehensive service solutions. As your partner, we go the extra mile. Whatever your situation, you can count on excellent and sustainable technical services from SMS group in top quality. Crucial here is our team of expert employees who are always ready to help. Russia Ukraine Kazakhstan Turkey Iran Bahrain India N-E Asia Thailand Indonesia South Africa 15

16 LOCATIONS Germany The basis for our worldwide service solutions 16

17 The SMS group headquarters as well as our European Technical Services Division are located in, Mönchengladbach and Hilchenbach, Germany. Hilchenbach Workshop Outstanding features of our Hilchenbach production shop are: A floor-space of 40,000 m 2 The world s most modern equipment Engineering and production under one roof for efficient order processing Production of the core components for metallurgical and rolling mill technology from sophisticated welded structures to mechanically manufactured parts TECademy for training your personnel LERNwerk, our exceptional workshop for trade apprenticeships Mönchengladbach Workshop These are some of the special features: 42,000 m 2 devoted to production and assembly Engineering and production under one roof for efficient order processing Welding is too important to be left to chance. That s why SMS uses a wide range of conventional and automated welding systems. Machine park stocked with more than 30 systems for processing components weighing anywhere from 100 kg to 200 t. Application of SMS manufacturing standards comprising cutting-edge measuring and testing methods. Production of the core components for long products and forging technology 17

18 LOCATIONS Brazil SMS group service at strategically important points 18

19 Our company looks back on a long and successful history in Brazil. It all started in the 1970s with the inauguration of our first workshop in Vespasiano city, in the Belo Horizonte region. Since then, we have provided hundreds of plants, services, and technical solutions to the South American metallurgical and mining industries. Following global corporate policy, we created our local Service Division in Initially, we provided services in partnership with Brazilian suppliers. Then, in 2012, our booming business led us to open our own workshop exclusively dedicated to services and also located in Vespasiano. Vespasiano workshop Here, you benefit from special SMS technology for repairing the copper plates in your caster molds. A particular highlight is our UNIGUARD coating process. We are also your recognized experts in cladding segment rolls for casters, plus rolling mill rolls such as pinch rolls, wrapper rolls, etc. Currently, SMS provides technical assistance and services to many customers in the South American metallurgical industry. They profit from low costs, better performance, reliable equipment, and excellent product quality. 19

20 LOCATIONS China Powerful presence in the world s largest steelproducing country 20

21 SMS group has been active in China since What hasn t changed over all this time is our commitment to offering you life-cycle support and assistance with all your daily operations and challenges. As a full-range supplier, SMS group knows every step and piece of equipment... from steel to the finished strip. That s the know-how we build on to provide services over the complete lifecycle of your plant whatever operating tasks you face. Today, SMS Service China is headquartered in Beijing, with branches in Tianjin and Shanghai. Currently, we employ more than 1,000 specialists in China. The SMS group Tianjin workshop focuses especially on: Zinc pot roll coating Furnace roll manufacturing Roll plating and coating Full service packages: roll repairs and spare parts Shanghai manufacturing and service workshop Our 26,000 m 2 workshop in Shanghai specializes in leading technology and top-quality products for: Tube equipment Long product equipment Forging equipment Aluminum and copper equipment Heating technology Repair of rolling mill components Repair and coating of molds and copper plate Spare Parts manufacturing 21

22 LOCATIONS India Full technical support from presales to installation and operation 22

23 Today, India is a strategically important market. That s because the country shows vast technological and financial potential. We tap into this strength to team up with you and boost your success. Whatever your role on India s highly dynamic steel market, you can count on SMS India as your reliable partner. That s what we stand for with our years of experience. To meet the requirements of the growing steel market, SMS India has not only expanded its network, but also enhanced its local manufacturing and service capacities. Bhubaneswar workshop There was good reason for SMS India Pvt. Ltd. to build a workshop in Bhubaneswar in Its aim was to expand SMS services on the Indian market. What evolved from this vision is our new, central service workshop conveniently located close to a number of customers. It supplies repair and reconditioning services that extend the service life of plant equipment. Highlights spare parts and refurbishment Mandrels Spindles HGC cylinders Reconditioning of cardan shafts Spare part manufacturing Highlights value-creating components Mold plate coating Complete segment roll refurbishment Mold water jacket refurbishment 23

24 LOCATIONS Russia All-round service for a large steel industry 24

25 SMS group has been active in Russia since SMS Metallurgical Service LLC was founded on September 1, Today, the company is headquartered in Chelyabinsk and runs operative branches in Moscow, St. Petersburg, Ekaterinburg, Magnitogorsk, Vyksa, Lipetsk, and Actobe (Kazakhstan). Currently, we employ 746 highly qualified specialists. They include dedicated teams directly involved in various technical outsourcing projects contracted by NLMK, MMK, and Actobe (Kazakhstan). Our head office in Chelyabinsk is located just a few kilometers from our workshop. Represented in most metallurgical regions, we are ideally placed to meet your demands. Crucial to our decision was the geographical location of Chelyabinsk. Today, it s one of Russia s major industrial centers. Metal products manufactured here are valued throughout the regions and republics of the former Soviet Union and beyond. You benefit from these services: Reliability maintenance engineering Plant optimization Predictive maintenance system using IMMS inventory management, including warehousing and consignment stock Technical outsourcing service High-quality technical services Advanced safety and environmental services Highlights repair services Mold plate coating Complete segment roll refurbishment Mold water jacket refurbishment 25

26 LOCATIONS United States Principles of our North American service locations: design, implement, and improve 26

27 SMS Technical Services is headquartered in Cranberry Township, PA. Furthermore, we operate fifteen well equipped facilities located strategically throughout the U.S. What makes us so strong is our reputation as a world leader in outsourced maintenance services for the steel and non-ferrous metals industries. Here at SMS Technical Services, we offer you comprehensive maintenance and spare part services all from a single source: Caster molds complete mold rebuilds, mold copper machining and coating Oscillators end unit rebuilds and oscillator monitoring Caster segments segment refurbishments, complete roll cladding capabilities HSM roll repairs, shifting blocks, chocks, spindles, gears, and AGC cylinders CM/CGL work roll chrome and EDT services, chocks, Zn pot rolls, and equipment Medium and heavy section mills roll repairs, mill stands, and spare parts Bar, wire, and rod mills block/ module repairs, straighteners, and guides ERW and spiral welded pipe mills spare parts Draw benches repairs and modernizations Pilger mills spare parts and field services Seamless pipe mills piercers, straighteners, spare parts, repairs, and modernizations Bright bar and cold drawing equipment repairs and field services Sutton extrusion presses upgrades, repairs, spare parts, and field services Closed/open-die forging presses upgrades, repairs, spare parts, and field services Ring rolling upgrades, repairs, automation, and field services 27

28 SMS group Strong roots, continuous development Close relations right from the start There has been a strong continuity at the family-owned SMS group stretching over four generations. It benefits from a corporate culture based on clear goals and structures. The cornerstone of the company s development was laid by Carl Eberhard Weiss in Siegen (Siegerland, Germany) in Acquisitions, innovations, and a determined customer focus have helped us grow successfully for more than 140 years. 28

29 Paul WURTH S.A. SMS group SMS Siemag AG elexis AG SMS group 2000 SMS Demag AG SMS Meer GmbH SMS Demag AG SMS Schloemann- Siemag AG elexis AG elexis Elektroholding GmbH Mannesmann Demag AG 1977 Paul WURTH S.A Schloemann-Siemag Aktiengesellschaft Concast AG Mannesmann Demag Hüttentechnik Meer Siemag Siegener Maschinenbau AG Schloemann AG Demag AG Maschinenfabrik MEER Aktiengesellschaft S.A. Anciens Etablissements Paul Wurth Schloemann GmbH Siegener Maschinenbau AG Paul Wurth KGaA Eugène Müller Kesselfabrek Eduard Schloemann OHG Carl Eberhard Weiss Schmiedebetrieb Dahlbrucher Eisengießerei Gebrüder Klein Deutsche Maschinenfabrik AG Mechanische Werkstätten Harkort Gebr. Meer Maschinenfabrik u. Eisengießerei 29

30 SMS group Harmonized systems all along the process chain To successfully meet or even exceed all your wants and needs, we have built up a wide range of expertise that covers the entire metallurgical process chain. Also included in our strategy are tightly coordinated business units and customer-centered processes. Our workshops in the high-demand regions of the world ensure consistent quality standards synchronized to your specific expectations. 30

31 Ironmaking plants Metallurgical plants and environmental technology Flat product plants Long product plants Processing lines and furnace technology Forging plants Electrical and automation systems Production facilities Technical service 31

32 SMS group GmbH Technical Service Wiesenstrasse Hilchenbach, Germany Ohlerkirchweg Mönchengladbach, Germany Phone: Fax: SE-301E SMS group GmbH Published on Circulation 1500 Printed in Germany Ky

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