Your visits have NOT been prescheduled.

Transcription

1 Pied Piper Facility Ratings.cm Evaluatr Instructin Guide Crdinating Yur Visit Yur visits have NOT been prescheduled. Once yu have accepted the assignment nline yu will need t schedule the date and time f yur visit with the cntact listed fr the lcatin. Visits are t be scheduled at least 7 days in advance. When calling the dealership cntact we recmmend pening the cnversatin like this: Hell, my name is XXXXX, calling n behalf f Pied Piper. We are cnducting the Facility Validatin Evaluatins fr Subaru. Yu can explain that yu will be nsite fr apprximately tw hurs t cmplete the evaluatin and take phtgraphs f the facility, shwrm and service areas. Offer tw r three available dates fr the visit, between Mnday thrugh Friday (Weekends are nt permitted) starting between 10:00 am and 2:00 pm. N mre than 2 evaluatins can be scheduled in ne day. Once yu have arranged the date and time f the visit, yu will need t update the visit date. Ntify Supprt f the visit date by selecting Schedule n the assignment. NEED HELP? If yu have questins, are having difficulty crdinating yur visit, nne f the ffered dates are acceptable t the cntact, r if yur cntact is unaware f this prgram, please cntact Supprt at (800) r by at supprt@facilityratings.cm. [PAGE 1 OF 6] All infrmatin cntained within these dcuments is based upn patent-pending and/r prprietary methdlgy belnging t r licensed by Pied Piper Management Cmpany, LLC and usage is subject t the terms and cnditins specified in the User Participatin and License Agreement r ther Agreements. Yur acceptance f this infrmatin implies yur cnsent t keep its cntents private Pied Piper Management Cmpany, LLC.

2 Pied Piper Facility Ratings.cm Evaluatr Instructin Guide Setting Up Yur Camera All phtgraphs will be taken in landscape rientatin, nt prtrait. D nt use a panramic setting with these phtgraphs. The camera used t cmplete yur evaluatin must be at least 8MP (mega-pixels), preferably with a wide angle lens. Phnes with cameras are nt acceptable (iphne, fr example). The time and date stamp feature must be set t ff. Yu must set the phtgraph size t at least 2,000 pixels wide. Mst cameras abbreviate these settings as M3, fr example, and d nt list the pixel width and height. All cameras and their setting vary, s if yu are unsure f hw t change yur settings please refer t the camera s wners manual. Once yu have adjusted yur camera s settings t the crrect image size take a few practice shts and verify the file sizes fr the practice shts n yur cmputer. At 2,000 pixels wide, each image shuld be between 1.0MB and 1.5MB. If yu set the size f the phtgraphs t the maximum reslutin setting f yur camera yu may find that it takes much lnger t uplad yur phtgraphs when cmpleting yur reprt. Be careful during the assignment, and stay mindful f cars and ther traffic. Sme phtgraphs may require that yu stand in r crss a street r thrughfare. [PAGE 2 OF 6] All infrmatin cntained within these dcuments is based upn patent-pending and/r prprietary methdlgy belnging t r licensed by Pied Piper Management Cmpany, LLC and usage is subject t the terms and cnditins specified in the User Participatin and License Agreement r ther Agreements. Yur acceptance f this infrmatin implies yur cnsent t keep its cntents private Pied Piper Management Cmpany, LLC.

3 Pied Piper Facility Ratings.cm Evaluatr Instructin Guide Preparing Fr Yur Visit Once yu have crdinated the visit and Pied Piper has updated the visit date, dwnlad the wrkbk yu will use fr the visit and save it t a prtable USB drive (als called, thumb drive r flash drive ). *Nte: Yur visit date must be finalized and apprved prir t dwnlading the wrkbk, as the date is printed n its cver. Befre printing the wrkbk, yu will need t review the wrkbk n yur cmputer in COLOR. Take the prtable USB drive t yur lcal FedEx/Kink s ffice t have it printed in BLACK AND WHITE accrding the specificatins listed belw. Wrkbk Printing Specificatins: Black and white, n 20-26lb white paper Duble-sided Cil bund (nt cmb bund) Heavy black vinyl back Clear vinyl cver T lcate the clsest FedEx/Kink s lcatin t yu, g t Yu may select an alternative print shp if there is nt a FedEx/Kink s in yur area, s lng as they print t the specificatins abve. D nt print the wrkbk n yur hme printer, r use anther binding methd fr yur wrkbk, such as a three-ring binder. [PAGE 3 OF 6] All infrmatin cntained within these dcuments is based upn patent-pending and/r prprietary methdlgy belnging t r licensed by Pied Piper Management Cmpany, LLC and usage is subject t the terms and cnditins specified in the User Participatin and License Agreement r ther Agreements. Yur acceptance f this infrmatin implies yur cnsent t keep its cntents private Pied Piper Management Cmpany, LLC.

4 Pied Piper Facility Ratings.cm Evaluatr Instructin Guide Attire fr this Assignment It is imprtant that yu present yurself prfessinally during these assignments, s the attire fr these is business casual. Buttn-up, cllared dress shirt r bluse Dress pants r skirt Dress shes N sneakers, running shes, sandals, flip-flps, etc. N jeans, shrts r ther casual pants Clthing must nt be trn, stained r frayed The image belw is a gd example f business casual dress. [PAGE 4 OF 6] All infrmatin cntained within these dcuments is based upn patent-pending and/r prprietary methdlgy belnging t r licensed by Pied Piper Management Cmpany, LLC and usage is subject t the terms and cnditins specified in the User Participatin and License Agreement r ther Agreements. Yur acceptance f this infrmatin implies yur cnsent t keep its cntents private Pied Piper Management Cmpany, LLC.

5 Pied Piper Facility Ratings.cm Evaluatr Instructin Guide Day f Yur Visit Befre heading ut t yur assignment ensure yu have the fllwing items: Printed and cil-bund cpy f the wrkbk fr the assignment Pen(s) and/r pencil(s) Camera is set crrectly and battery is fully charged (bring spare batteries, if pssible) Driving directins If this is yur first assignment, it is strngly recmmended that yu review the training vide and wrkbk nce mre that mrning. Upn arrival, check in with yur cntact befre starting the assignment. Yu shuld be able t cmplete the evaluatin in tw (2) hurs. Keep gd ntes n yur evaluatin, yu will need them when cmpleting yur reprt nline and we may need t reference them t validate sme f yur respnses during the review f yur reprt. When yu have cmpleted the evaluatin, check in again with yur cntact prir t departing. *Nte: If yur cntact wants t review the wrkbk befre yu leave, yu are t state that yu are nt authrized t d s, and a reprt will be available in the near future. The nly ther time yu shuld be speaking with the staff at the dealership shuld be when yu are requesting t take their picture and if yu need an escrt int the service area as part f the evaluatin. [PAGE 5 OF 6] All infrmatin cntained within these dcuments is based upn patent-pending and/r prprietary methdlgy belnging t r licensed by Pied Piper Management Cmpany, LLC and usage is subject t the terms and cnditins specified in the User Participatin and License Agreement r ther Agreements. Yur acceptance f this infrmatin implies yur cnsent t keep its cntents private Pied Piper Management Cmpany, LLC.

6 Pied Piper Facility Ratings.cm Evaluatr Instructin Guide After Yur Visit Once yu have returned frm the visit, lg int yur accunt t cmplete the reprt and uplad all phtgraphs. If yu cmpleted multiple visits in the same day, ensure yu uplad the crrect phtgraphs fr the assignment. Reprt cmpletin shuld take n mre than ne (1) hur with a high speed internet cnnectin. On the fllwing day, nce yu have cmpleted the reprt nline and submitted it fr review, mail the wrkbk (USPS) t the fllwing address: Pied Piper Management Cmpany Attn: Facility Prjects 505 Lighthuse Avenue, Suite 201 Pacific Grve, CA [PAGE 6 OF 6] All infrmatin cntained within these dcuments is based upn patent-pending and/r prprietary methdlgy belnging t r licensed by Pied Piper Management Cmpany, LLC and usage is subject t the terms and cnditins specified in the User Participatin and License Agreement r ther Agreements. Yur acceptance f this infrmatin implies yur cnsent t keep its cntents private Pied Piper Management Cmpany, LLC.