IBM WebSphere Extended Deployment V6.0 Optimize your application infrastructure with new Business Grid capabilities

Transcription

1 Software Announcement July 26, 2005 IBM V6.0 Optimize your application infrastructure with new Business Grid capabilities Overview WebSphere Extended V6.0 extends the capabilities of the WebSphere platform. These extended features enable the implementation of a Business Grid a dynamic, goals-directed, high-performance environment for running mixed application types and workload patterns in WebSphere. V6.0 creates an on demand infrastructure that spans both transactional and long-running workloads. This integrated environment dynamically determines how to optimally allocate a pool of resources based on customer-defined business goals. By supporting mixed application types and workload patterns, combines more efficient resource utilization with improved performance and scalability. V6.0 offers: New application types and workload patterns in WebSphere: Combine transactional and long-running workloads within WebSphere for more efficient use of application infrastructure resources. Highly scalable and reliable transactional infrastructure: Optimize your data access for improved application performance and scalability. Dynamic application deployment and operations: Maintain predictable quality of service throughout the application life cycle. Flexible application administration: Improve the manageability of virtualized, heterogeneous environments through real-time insight into usage and health. V6.0 is available with education and services offerings designed to help you optimize your application infrastructure. A QuickStart for services offering is included with purchases of 10 or more WebSphere Extended product licenses to help ensure successful solution deployment and accelerate your time-to-value. Additional services offerings can be customized to your specific needs, business goals, and IT requirements. For more information on these services, refer to the Planning information section. For more information about and other related offerings, visit webservers/appserv/extend/ Key prerequisites is supported on multiple platforms. For details, refer to the Hardware requirements and Software requirements sections. Planned availability date July 29, 2005 (electronic software delivery) August 30, 2005 (media and documentation) At a glance V6.0 delivers the following new features: Long-running workloads can now be dynamically processed within the WebSphere transactional environment, increasing efficiency and utilization. Object Grid provides an object caching framework for quick and easy data sharing, improving application scalability and performance. Application Edition Manager enables interruption-free deployment and management of application versions. Flexible goals-directed workload management allows for more detailed request classification and routing according to business goals. Enhanced visual operational and health monitoring enables proactive detection and correction of application and server issues. Mixed server environment support enables intelligent workload routing and performance monitoring within heterogeneous server deployments. For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: YE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Combine transactional and long-running workloads for more efficient use of application infrastructure resources enables a virtualized, goals-directed, dynamic environment for WebSphere applications. Virtualization is achieved by creating pools of resources that can be shared among multiple transactional applications. WebSphere resources can then be dynamically allocated to meet business demands. These dynamic adjustments are governed by operational policies that reflect business goals and priorities. V6.0 expands on this dynamic, transactional environment to include support for new application types and workload patterns. Transactional and long-running workloads can now be consolidated into a single application infrastructure called a Business Grid. In contrast to the real-time, request/response behavior of typical transactional WebSphere applications, long-running workloads require dedicated computing resources for longer periods of time. Traditionally, the processing of long-running workloads has had to occur in a separate, isolated environment or during a specific time period, such as off-hours, so that it did not negatively impact the real-time processing of transactional requests. This separation of transactional and long-running workloads results in costly duplication, with little to no ability to share resources across the two environments. V6.0 now supports the following two types of long-running workloads, which can be dynamically balanced with transactional requests: Batch processing involves the periodic processing of a large number of noninteractive transactions against a data source. Common types of batch processes include statement processing, payroll processing, database loading, and security log processing. In the batch processing model, transactions are stored up and then executed in sequence in order to optimize processing throughput and efficiency. Often, traditional batch workloads are very platform-specific, such as z/os batch workloads. WebSphere Extended V6.0 now provides common services that enable the batch processing of J2EE workloads to occur within a shared infrastructure without negatively impacting transactional requests. These common services, like checkpoint algorithms for transaction management, reduce developer burden and ensure consistent and nondisruptive record-oriented batch processing of J2EE workloads. Compute-intensive workloads require extreme amounts of computing resources, such as CPU, data storage or I/O, to solve complex problems. This type of processing has been historically predominant in the scientific communities for applications like weather forecasting, molecular modeling, and flight simulations. More recently, the use of this type of iterative, data mining analysis has broadened into the business communities for applications such as financial portfolio analysis, computer aided design (CAD), and other applications involving what if scenarios. A technique called parallelization is often used to speed up the processing of compute intensive jobs, using algorithms to split or partition the job into independently running parts that can be run in parallel on multiple CPUs. provides an infrastructure for the scheduling and processing of compute-intensive workloads, using operational policies to determine where and when to run the jobs within the Business Grid. Operating efficiencies can be realized when transactional and long-running workloads are consolidated into a single WebSphere environment. Utilization rates are higher when a common pool of virtualized resources can be leveraged for multiple application types. Service levels are optimized when a common set of operational policies allocate resources across workloads. Finally, a unified environment provides for a common development, administration, and management models, decreasing costs and increasing operational stability. Optimize your data access for improved application performance and scalability As the use of your transactional Web applications increases, you need an application infrastructure that scales on demand to meet the higher request volumes. s dynamic operating environment helps with this scalability challenge by dynamically adjusting resources in response to actual demand. However, even when the optimal application resource allocations have been made, access to a shared data source, such as a relational database or file system, can become a bottleneck and limit application performance and scalability. Object Grid provides a customizable, pluggable object caching framework that allows applications to share object data using a variety of consistency models. Objects can be stored in the grid and then accessed from multiple applications, reducing the number of trips to the data source and avoiding the cost of repeatedly recreating objects. The Object Grid enables quick and easy sharing of object data across servers. Partitioning Facility supports a partitioned, asymmetric clustering model for highly scalable and reliable transaction processing. Traditional application server clustering, or symmetric clustering, works well for applications that can run in a stateless cluster in front of a database. However, for high write-rate applications or data-intensive applications that require sequenced request handling, a stateless cluster can only scale so far before cluster members will start competing for access to the data source. WebSphere Extended provides a partitioning model that enables asymmetric clustering, an approach that enables intelligent request routing based on defined application partitions, resulting in dramatically improved caching rates and transaction performance. These features provided by WebSphere Extended decrease contention for data sources and dramatically improve application performance and scalability. This enables your data access performance to scale along with the rest of your application infrastructure to keep up with growing demand. Even in the z/os environment where there is shared access to a common data source, offers data access benefits such as reduced database lock latency. Maintain predictable application quality of service throughout the application lifecycle The goals-directed infrastructure capabilities of ensure that user requests are classified, prioritized, queued, and routed to servers based on application operational policies that are tied to business goals. Application performance is optimized according to these policies that reflect service-level goals and relative importance to the organization. Simply put, you can state what applications are important to you, and those will get the highest priority access to your WebSphere resources at the right time. This can help you ensure, for example, that your

3 best customers get the best quality of service when they interact with you. V6.0 extends the concept of a goals-directed workload management to include not only multiple applications, but also multiple versions of the same application. Deploying a new version of an application into production can present a challenge that, if not done properly, can lead to loss of service. In order to maintain continuous operations, administrators are forced to create duplicate staging environments and elaborate custom-developed routing logic to transition from one application version to another. now provides standard administrative and workload management support for application versions through the following new feature: Application Edition Manager enables interruption-free deployment and management of application versions. This capability lets you apply application updates to a production environment with no downtime. The Application Edition Manager also provides an application versioning model that supports multiple deployments of the same application in a WebSphere cell, each distinguished by a unique edition number. The Application Edition Manager makes it possible to choose which edition to activate on a WebSphere cluster, enabling you to either rollout new application updates or back off a change and revert to an older level when necessary. You can also keep multiple versions of the same applications in production at the same time, each receiving some portion of the total requests according to specified routing rules. s dynamic operations capabilities are also enhanced with more detailed request classification and routing based on business goals through the following new features: Flexible classification provides additional ways to classify requests, such as by authenticated identity, source IP address or query parameters. Work classes and routing rules enable finer grained definition of application service requirements and routing behavior. Multiple protocols are supported, including HTTP and SOAP. Lazy application start permits you to have an application installed but zero instances of an application running. This enables resources to be preserved for frequently accessed applications, since infrequently used applications come up only when requested. In the z/os environment, WebSphere Extended s goals-directed workload management capabilities work closely with z/os Workload Manager (zwlm) to provide richer classification schemas at the application layer, while still supporting goals at an enterprise level within the z/os infrastructure. Improve manageability of virtualized and heterogeneous environments through real-time insight into utilization and health It can be difficult to visualize and manage complex, distributed IT environments where multiple applications are deployed on tens or even hundreds of application servers. It can also be difficult to monitor and maintain many applications across multiple logical partitions (LPARs) within an IBM zseries infrastructure. While the WebSphere Application Server administration console provides excellent built-in capabilities, the special needs of very complex deployments require an aggregated, meaningful view of the application runtime environment. delivers visual operational and health monitoring capabilities for proactive detection and correction of application and server issues. This allows operators to see at a glance what is happening in the infrastructure and the relative health of the application resources. It also enhances the WebSphere administration console by charting application performance against business goals. In addition, alerts that notify you when intervention is required in order to deliver on business goals help decrease human-intensive monitoring and management. Some of the enhanced manageability features in this release include: Systems management: Repository Checkpoint/Restore helps to reduce recovery time for problems caused by configuration changes. Standby Manager enables high availability. Visual operational monitoring: Charting support offers long-running workloads, partitions, application editions, and new metrics. Layered charting permits more customizable charting views. Data logging logs historical performance data for analysis. Health monitoring: Health algorithms intelligently detect memory leaks, excessive memory, excessive response times, stuck requests, and high error rates. Automated responses include rejuvenation or notification. If the application infrastructure is shared across the organization, it may be necessary to make application owners aware of and accountable for their resource usage. delivers capacity metrics to measure detailed resource utilization information. Capacity metrics assist organizations in understanding and measuring the consumption of IT resources in a virtualized, grid environment, enabling usage reporting and chargebacks. Most application infrastructures are heterogeneous, including multiple operating systems and various types of application servers or Web servers. WebSphere Extended eases the management and monitoring challenges presented by these mixed environments through the following two new features: Broad operating system platform support including 32-bit and 64-bit platforms; distributed and mainframe support, giving additional flexibility in deployment choices. AIX HP-UX (32-bit, 64-bit) Linux Intel (32-bit, 64-bit) Linux on zseries Microsoft Windows (32-bit, 64-bit) Solaris z/os (available at a later date; refer to the Statement of direction section) Refer to the Technical information section of this announcement for a comprehensive list of software requirements and supported platforms

4 Mixed-server environment support enables a Remote Agent to be deployed within heterogeneous server deployments. for Mixed Server Environments V6.0 provides an operational monitoring agent, called the Remote Agent, which can be used to feed CPU utilization and health information for both WebSphere and non-websphere servers back to the On Demand Router component. This enables a unified workload management and visual performance monitoring approach for mixed server environments. A full license should be purchased for each processor on which the On Demand Router component will be installed. A for Mixed Server Environment license should be purchased for each processor on which the Remote Agent component will be installed. Refer to the Ordering information section of this announcement for details on how to order WebSphere Extended for Mixed Server Environments. Product positioning IBM can help you address the key priorities of an on demand operating environment, with the WebSphere Application Server family built on open industry standards: WebSphere Application Server Express offers an affordable entry point to e-business: an out-of-the-box solution for managing simple, yet dynamic Web sites with an easy-to-use Web application server and a development environment. WebSphere Application Server offers the industry s leading J2EE and Web Services application server, delivering a high-performance and extremely scalable transaction engine for dynamic e-business applications. WebSphere Application Server Network provides advanced deployment services that include clustering, edge-of-network services, and high availability for distributed configurations. WebSphere Application Server for z/os is specifically optimized to utilize the unique qualities of service provided by IBM eserver zseries hardware and the z/os operating system. delivers a dynamically scalable, easily manageable, and high-performance environment for running mixed application types and workload patterns. These market-leading application servers enable a solid infrastructure foundation for tens of thousands of WebSphere customers ranging from small businesses, to large enterprises, to ISVs who rely on the WebSphere Application Server as the foundation for their products. allocates resources and manages workload within the WebSphere environment, dynamically adjusting application resources as needed, based on actual demand. WebSphere Extended integrates with Tivoli Intelligent Orchestrator to enable scaling beyond the defined application server environment. When deemed necessary in order to meet business goals, WebSphere Extended can ask Tivoli Intelligent Orchestrator to dynamically provision and configure servers into the WebSphere resource pool. also integrates with Enterprise Workload Manager to broaden workload prioritization across application tiers. If needed, can coordinate workload with Enterprise Workload Manager to better achieve enterprise-wide defined business goals. provides a real-time operational monitoring environment for WebSphere applications. Application management products, such as WebSphere Studio Application Monitor, can be used to further investigate and analyze the root cause of any application performance or server health problems that are uncovered by s operational monitoring features. Statement of direction IBM plans to make available a future release of for z/os, which will extend the capabilities of WebSphere Application Server for z/os, planned for the first half of IBM also plans for to support other IBM Software portfolio offerings built on the WebSphere Application Server, such as WebSphere Portal, at a later date. All statements regarding IBM s plans, directions, and intent are subject to change or withdrawal without notice. Trademarks WebSphere, z/os, zseries, AIX, eserver, and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a trademark of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both Other company, product, and service names may be trademarks or service marks of others

5 IBM US Announcement Supplemental Information July 26, 2005 Education support IBM delivers a comprehensive portfolio of education services to help customers successfully deploy and integrate IBM s WebSphere Application and Integration middleware products to their maximum potential. Education is a key component to ensuring software success. The IBM education team is committed to providing the highest quality education available to help your company prosper in today s competitive marketplace. IBM takes pride in the ability to deliver successful education programs that provide your people with the skills necessary to make your business profitable using IBM software. The IBM education team works closely with IBM product developers and IBM services organizations to ensure that the courses we offer provide the most up-to-the-minute technical and product information. Courses place an emphasis on the advanced knowledge and insight that only these sources can provide. IBM draws from a deep pool of technical experience in the development of courses, and passes that knowledge on to students. Training is available for V6. This education is offered by IBM Learning Services and IBM WebSphere Training and Technical Enablement. Information regarding worldwide availability of education offerings, including curriculum roadmaps, is available on the following Web sites education/enablement Refer to the IBM IT Education Services Web site for information on course locations and availability dates. Call IBM IT Education Services at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Offering Information Product information is available via the Offering Information Web site Also, visit the Passport Advantage Web site Publications No publications are shipped with this product. The following user assistance functions are available: Product help includes ShowMe visual technology and Cheat Sheets. The InfoCenter is available on the Internet and as an Eclipse documentation plug-in download. PDFs built from the InfoCenter content are also available on the Internet. The total set of product documentation is available in HTML and PDF format from library.html For optimal viewing of this documentation on the Internet, you need a Web browser that supports HTML 4 and CSS. To view a downloaded version of the InfoCenter, you must have a copy of either the WebSphere Help System or Eclipse installed on your local machine. Terms and conditions for use of the machine readable files are shipped with the files. Technical information Hardware requirements: Visit appserv/extend/doc/latest/prereqxd.html Software requirements: Visit appserv/extend/doc/latest/prereqxd.html Limitations: Language support in the national language version is limited to the languages supported by the operating system. Planning information Services Solution: IBM Software Services for WebSphere will accelerate your software project by performing an initial requirement and planning workshop, building a plan based on the architecture, and assisting in the installation and configuration. Mentoring is also provided to ensure your staff are enabled with the skills to successfully deploy your critical solution. During this effort, experts help you ensure the best practices and architectural elements are in place and that the applications under consideration can benefit from appropriate Extended features. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 Typical activities: The following activities are provided as part of this QuickStart service: Assessment Review Workshop Lab consultants review your architecture and create an Assessment Summary Report to reflect the proposed environment for your solution. Appointed consultants lead architectural assessment workshops, that involve: Analyzing and defining the requirements of the hardware/software topology in terms of function, reliability, security, and performance Documenting the architecture Working with your team to understand the architecture and its implications for system development Installation and Configuration Workshop The objective of the Installation and Configuration Workshop is to install, configure and verify the in the development environment. The workshop includes: Installation and configuration of WebSphere Extended on four supported servers Assistance with installation verification testing Discussion focused on installation and configuration best practices Main deliverables Installation and configuration of WebSphere Extended Assessment Summary Report Valuable knowledge transfer Duration: This QuickStart service is estimated at 80 hours requiring one to two IBM consultants. To learn more about our services or to contact a services sales specialist near you, visit contacts.html Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations. Packaging:, V6.0 is shipped in one package that contains the following: IBM International Program License Agreement Service and Support Information Sheet, V6.0 has one CD-ROM: Passport Advantage Media Pack (includes Planning and Installing Guide). This is a Passport Advantage offering only, which is distributed via electronic media and physical media packs. This program, when downloaded from an IBM Web site, contains the applicable IBM license agreement and License Information (LI) if appropriate, and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in the root installation directory for future reference. Security, auditability, and control WebSphere Application Server uses the security features of the respective operating systems. The customer is responsible for evaluation and selection of the various WebSphere security features, including the implementation of authentication and authorization policies. This responsibility extends to the administration of WebSphere security policies and security-related policies external to WebSphere, such as the operating environment, network topology/security,and physical security. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information This product is only available via Passport Advantage. is not available as shrinkwrap. Product information Licensed function title Product group Product category WebSphere Extended WebSphere WebSphere Application Servers WebSphere Extended WebSphere WebSphere for Mixed Server Environments Application Servers Charge unit Program name PID number description WebSphere Extended 5724 J34 Processor(s) for Mixed Server Environments WebSphere Extended 5724 J34 Processor(s) for Mixed Server Environments WebSphere Extended 5724 J34 Processor(s) WebSphere Extended 5724 J34 Processor(s) WebSphere Extended 5724 J34 Processor Day Charge metrics definitions Per processor charging under Full Capacity: In Full Capacity charging, where charges are based on a capacity-based metric, such as a processor, Proofs of Entitlement (PoE) must be acquired for all capacity that is active on the server where the program or a component of the program is run. As an example, a customer has ordered a server with four processors. The server is shipped with six processors, but two of them are inactive. Thus, four processors are active for the customer. Notes 1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units. 2. Multicore technology allows two or more processors (commonly called cores ) to be active on a single It

7 silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip. 3. In the IBM zseries Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single physical processor. 4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors. 5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run. Passport Advantage program licenses Description Processor(s) License & SW Maintenance 12 Months Processor(s) SW Maintenance Annual Renewal Processor(s) SW Maintenance Reinstatement 12 Months Linux on zseries Processor(s) License & SW Maintenance 12 Months Maintenance Annual Renewal Maintenance Reinstatement 12 Months for Mixed Server Environments for Mixed Server Environments Processor(s) License & SW SW Maintenance 12 Months SW Maintenance Annual Renewal SW Maintenance Reinstatement 12 Months Linux on zseries Processor(s) License & SW Maintenance 12 Months Maintenance Annual Renewal Maintenance Reinstatement 12 Months Passport Advantage supply Description V6.0.0 Media Pack Multilingual (French, Korean, Chinese Simplified, Spanish, Portuguese-Brazilian, German, Japanese, Chinese Traditional, English U.S., Italian) Windows 2000, Intel other, Windows XP, Solaris (Sun Microsystems), Windows Server 2003, AIX 5L, V5 CD-ROM Digital Disk ISO 9660 Standard V6.0.0 Part number D545CLL E01EYLL D545DLL D5543LL E01TBLL D5544LL D5545LL E01TCLL D5546LL D5547LL E01TDLL D5548LL Part number BA0EJML Passport Advantage customer: Media pack entitlement details Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. V6.0.0 Entitled maintenance Media packs Part offerings description description number WebSphere WebSphere Extended BA0EJML Extended Processor Multilingual (French, Korean, Chinese Simplified, Spanish, Portuguese Brazilian, German, Japanese, Chinese Traditional, English U.S., Italian) Windows 2000, Intel other, Windows XP, Solaris (Sun Microsystems), Windows Server 2003, AIX 5L, V5 CD ROM Digital Disk ISO 9660 Standard WebSphere Extended WebSphere Extended BA0EJML Linux on zseries per Processor Multilingual (French, Korean, Chinese Simplified, Spanish, Portuguese Brazilian, German, Japanese, Chinese Traditional, English U.S., Italian) Windows 2000, Intel other, Windows XP, Solaris (Sun Microsystems), Windows Server 2003, AIX 5L, V5 CD ROM Digital Disk ISO 9660 Standard Cross-platform product for use on zseries Order the part numbers that follow when there is an intention to acquire this cross-platform product for deployment on the zseries/s/390 platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform. Program name/description Linux on zseries Processor(s) License & SW Maintenance 12 Months Maintenance Annual Renewal Maintenance Reinstatement 12 Months WS Extended Mixed Server Environments Linux on zseries Processor(s) License & SW Maintenance 12 Months WS Extended Mixed Server Environments Linux on zseries Processor(s) SW Maintenance Annual Renewal WS Extended Mixed Server Environments Linux on zseries Processor(s) SW Maintenance Reinstatement 12 Months Part number D5543LL E01TBLL D5544LL D5547LL E01TDLL D5548LL

8 On/Off Capacity on Demand Program name/description WebS Extended Processor Day Per Use-Day, On Off Capacity on dem Terms and conditions Part number D5549LL This product is only available via Passport Advantage. It is not available as shrinkwrap. Licensing: IBM International Program License Agreement. PoE are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support. License information form number Program name Program number Form number WebSphere Extended 5724 J34 L EBAN 62XKSW Limited warranty applies: Yes Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure. Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee. Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program. For programs acquired under any of IBM s On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer. Copy and use on home/portable computer: No Volume orders (IVO): No Passport Advantage applies: Passport Advantage Web site at Yes and through the Software maintenance applies: Yes Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available. While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your IS technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, visit handbook.html Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at iseries Software Maintenance applies: No On/Off capacity on demand To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract Z , Amendment for iseries and pseries Temporary Capacity On Demand Software must be signed prior to use

9 Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Trademarks developerworks and iseries are trademarks of International Business Machines Corporation in the United States or other countries or both. WebSphere, Passport Advantage, the e-business logo, zseries, AIX, S/390, and pseries are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a trademark of Intel Corporation. Windows is a trademark of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both Other company, product, and service names may be trademarks or service marks of others. Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: ibm direct@vnet.ibm.com Mail: IBM Americas Call Centers Dept: IBM CALL, 11th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date