JOB DESCRIPTION. To support these operating principles, managers will embrace CGL values:
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- Roger McDowell
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1 JOB DESCRIPTION Service Job Title Reports To Base St Helens Integrated Recovery Service Data Analyst Quality, Audit and Performance Manger Lincoln House Hours Salary Range Operating Principals CGL has developed a number of operating principles that it believes are essential to providing effective and inspirational care and support for its service users. They should be viewed as overarching expectations for all roles at CGL. All staff will contribute to the ongoing development of an ambitious, inspirational and outcome focussed culture at every level of service delivery. All roles will tangibly contribute to provide hope, empowerment, choices, control and opportunities that promote people reaching their full potential as individuals and community members. All service delivery will model the belief that we all have the potential to make positive changes and to lead meaningful and purposeful lives, as involved and contributing members of society. To support these operating principles, managers will embrace CGL values: True to our ethics and charitable objectives Excellence in Service Delivery Commitment, Professionalism, Positivity Business Focus In doing this managers will be assessed on their competencies and behaviours in the following areas: Judgement, Open Minded, Diversity, Courage, Communication and Influence, Emotional Intelligence, Leadership and the delivery of results.
2 Purpose Of Job The post holder will hold responsibility for overseeing the efficient collection, inputting and recording of all data across the St Helens Integrated Recovery Service, including the preparation and analysis of statistical data and reports as required by the management team. The post holder will produce & provide accurate data reporting in line with Home Office, PHE, and CGL policy. This will involve: Overseeing and undertaking the collection, collation, entry and submission of all DIP, NATMS & NDTMS related data. Providing data for internal and external parties in particular liaising directly with John Moore s University and PHE data and performance managers Overseeing the use of any data entry and case management systems Be a Single Point of Contact for recovery coordinators and other professionals in relating to data queries The post holder will be responsible for ensuring effective data management systems are in place across all sites within the St Helens services. The post holder will write reports and actions to address any data management issues identified within the St Helens Services. The post-holder will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision The post-holder will be expected to take responsibility for personal development and training needs and to participate in regular supervision and appraisal Key Activities: To ensure the daily inputting of accurate data onto local databases, CGL case management system, NATMS, NDTMS DET, DAMS & central DIRWeb system in order to monitor progress on Home Office, PHE and local KPIs. To work closely with partner agencies such as the police, probation, PCT, treatment agencies, CARAT teams to ensure data is accurate. To produce PHE data requirements such as Tough Choices, PPO and DRR Monitoring as well as PHE and CGL data reporting. To be an expert on all DIP and NDTMS data relating matters, assisting operational workers on DIR forms, NATMS, NDTMS monitoring, local spreadsheets, case management systems, TOP forms etc. To manage the service NATMS, NDTMS submissions via local and central databases To be the main port of call for all data relating matters as well as undertake regular and ad hoc requests from CGL senior management and commissioning bodies.
3 To attend relevant meetings and forums as requested, including NW Managers Meeting, Criminal Justice Steering Group, Performance Reviews, JMU Data forum and national data analysts meetings which may require travel to Leeds, London and Brighton. To train staff in the effective use of all data recording and inputting procedures and data bases etc To oversee the service s referrals processes. To provide SPoC support, issuing and receiving data when needed. To produce accurate minutes from meetings (if required) To assist with the development and maintenance of efficient, record keeping and communication systems within the projects. To be the service s CGL Information System [CGLIS] Champion and to train staff as required Ensure local systems are in place in order to meet all data requirements. General terms of reference: In carrying out the above duties the post holder will: Work flexibly across operational sites within the Knowsley & Halton services Work flexibly within agreed number of hours of work to maintain level of service provision and accurate recording and processing of data. Seek to improve ones own performance, contribution, knowledge and skills. Participate in the appraisal, training and supervision processes. Keep abreast of developments in services, legislation and practice relevant to services for substance misusers. Ensure the implementation of the CR! equal opportunity policy. Contribute to maintaining safe systems of work and a safe environment. Undertake other duties appropriate to the grade of the post. This is a standards based job description that incorporates the National Occupational Standards relevant to the job, as well as DANOS and other occupational standards such as CJNTO. Specific standards (DANOS related where appropriate) for this role include: Unit Number and Title AA6 Promote choice, well being and the protection of all individuals AA1 AA2 Recognise indications of substance misuse and refer individuals to specialists Relate to, and interact with, individuals
4 AA3 AA4 AA5 AB1 AB3 AC1 AC2 BB1 BD4 BD3 BE2 BE4 BI5 BI1 Support individuals to access and use services and facilities Promote the equality, diversity, rights and responsibilities of individuals Interact with individuals using telecommunications Support individuals who are distressed Contribute to the prevention and management of abusive and aggressive behaviour Reflect on and develop your practice Make use of supervision Promote your organisation and its services to stakeholders Promote, monitor and maintain health, safety and security in the working environment Support the health and safety of yourself and individuals Receive, analyse, process, use and store information Supplying information for management control Promote effective communication for and about individuals Develop productive working relationships PERSON SPECIFICATION Essential Criteria: Knowledge of the Criminal Justice and substance misuse treatment systems. Experience of working as part of a multi-disciplinary team. Experience of contributing to project development. The ability to write reports and carry out analysis of data/information. Experience of effective use of line supervision. A commitment to the principles of equal opportunity. The ability to communicate confidentially and effectively verbally and in writing. A flexible approach to the demands of the post. Be able to employ a professional, sympathetic and non-judgemental attitude. The ability to work alone and keep calm under pressure. The ability to work to tight deadlines. A strong understanding of all Microsoft Office applications. Experience of maintaining databases and other data management systems. Experience of developing data processes and systems. Excellent knowledge of Excel Knowledge of DIRWeb and NDTMS. Solid numeric skills Desirable Criteria
5 Qualification in IT/Microsoft Office applications especially Excel and Word. Working knowledge of Access This post is subject to a DBS check at an enhanced level. Amendments: This description accurately reflects the present position; it may be amended and reviewed. Any change will be made following a proper period of consultation.
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Senior Welfare Officer External Vacancy Post Ref: 6017. Full Time, 37 hours per week. Permanent. 21,208.51-22,393.24 per annum. Attractive benefits for this post include 35 days annual leave per year plus
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