Position Description. Job Title: Responsible To: Responsible For: Founding Purpose. Vision. Organizations Core Values Organisation Mission
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1 Job Title: Project Manager Responsible To: PMO Manager Responsible For: Founding Purpose Vision Organizations Core Values Organisation Mission Position Purpose: N/A This is how we know what love is: Jesus Christ laid down His life for us. So, we also ought to lay down our lives for others. (1 John 3:16) Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God. Pathways for life Our vision is to see a fairer Australia by enabling people in need find pathways to a better life Compassion Integrity Respect Perseverance Celebration Walking alongside those in need, we help people discover: Pathways to strong families and healthy, happy children Pathways through a successful youth Pathways away from homelessness Pathways for life and work ready skills Pathways to sustainable employment Project manage the end to end delivery of strategic/ad-hoc business projects. Mentoring and development of business managers to ensure adherence to project frameworks, and delivery success. Key Challenges Managing multiple concurrent projects or programs of work Key Result Areas Project Management Risk Management Stakeholder relationship/management Driving and influencing change across multiple business divisions 1
2 A. ORGANISATION CHART (What are the key reporting relationships for the role?) Executive Finance and Strategy PMO Manager Project Manager B. JOB REQUIREMENTS (What are the key activities for the role?) Key Result Area 1 Project Management Develop key project management deliverables (including but not limited to project management plan, quality plan, project scope and project plan) Define and implement project governance and management forums, define Agenda and ensure meetings and key decisions are minuted effectively. Lead the business, project team members and other relevant parties in project management and delivery governance, methodologies, processes, etc to ensure successful project delivery. Ensure that all project deliverables are appropriately reviewed, approved and signed off. Seeking input from relevant teams, scope and plan projects identifying activities, tasks and deliverables, milestones, constraints, dependencies, issues, risks, etc to enable successful delivery of stated objectives Manage project delivery, including issues, risks and dependencies in accordance with the plan Whilst taking overall joint responsibility with the Business Leads for the successful delivery of the project, manage all other components of the project (resources, technical deliverables, etc) Manage project resources to ensure project activities remain on schedule Provide accurate timely reporting of financial, risk, and overall project status Ensure change management procedures are complied with when deploying program activities Develop / contribute to and update the project business case as and provide guidance the 2 Project management plan, quality plan, governance and project management structures and forums, etc are all defined, approved and implemented Agreed PMO project management methodologies, standards, processes, tools and templates are followed / used except where agreement to use alternatives reached with Delivery Implementation Manager The quality of deliverables has been verified and the required standard met Project scope statement is sufficiently detailed that baseline scope is clear to all, approved and signed off Project plan (MS Project schedule) is comprehensive and accurate and agreed by all project team members Project is delivered according to plan as revised for fully approved change requests Dependencies, issues and risks registers are in place, constantly updated and reviewed
3 business re business case development Prepare presentations, etc for stage gate approvals, governance and other relevant purposes and ensure all appropriate approvals are obtained. Financial / Business analysis. Manage and undertake business and financial analysis and modeling as required. Issues are escalated immediately or in a timely manner as appropriate to their impact and urgency and resolution status Risk mitigation plans are developed agreed and actioned in a timely manner (Inter-)Dependencies are actively managed within the project, across projects, across the organization, on external parties. Project resources are able to operate without significant supervision as a result of clear direction and instruction Regular concise project status reporting is communicated to all stakeholder(s) Relevant presentations are produced at the appropriate level of detail and in a suitable format for the audience. Financial reports and tracking developed, reported and understood by stakeholders. Key Result Area 2 Risk Management Ensure that issue and risk identification and management is incorporated into the project management plan and that risk management is at the forefront of project activities Conduct audit and risk management assessments and ensure that any risks identified are reported and mitigated appropriately. Appropriate process, policies and controls are documented, communicated, understood and complied with Project team members are working closely with internal and external audit teams to ensure that ICT controls are appropriate Key Result Area 3 Ensure that project-related organisation change management impacts (people, process and technology) are understood, communicated and managed appropriately Ensure that minimal business disruption is at the core of all project activities Baseline project scope and formally manage proposed changes thereto, including the development of impact assessments and appropriate approval processes and delegations prior to incorporating in project scope and plan. Organisation change impacts are identified and managed (skills and capability changes / gaps, process changes, solution and tools, etc) Change management plan is defined, reviewed, signed-off and actioned per plan Business buy-in to the project, processes and solution(s) is clearly evident Initial training is defined and delivered such that users can easily do their roles day 1 of Go-Live and ongoing training approach and capability is implemented Customer focused approach is developed and adhered to during all project activities 3
4 Formal project change control process and controls are defined and adhered to. C. PURPOSE AND VALUES REQUIREMENTS Core Area of Responsibility Key Tasks Purpose and Values Actively support Mission Australia s purpose and values Positively and constructively represent our organisation to external contacts at all opportunities Behave in a way that contributes to a workplace that is free of discrimination, harassment and bullying behavior at all times Operate in line with Mission Australia policies and practices (EG: financial, HR, etc) To help ensure the health, safety and welfare of self and others working in the business Follow reasonable directions given by the company in relation to Occupational Health and Safety Promote and work within Mission Australia's client service delivery principles, ethics, policies and practice standards Actively support Mission Australia s Reconciliation Action Plan D. RECRUITMENT INFORMATION (The essential knowledge, experience, skills and personal attributes required for the job) Competencies Integration Management Scope Management Time Management Cost Management Quality Management Resource Management Procurement Management Experience and Qualifications 5+ years experience in Project Management Significant and demonstrated experience in project managing business components of multiple implementations. Strong mentoring, coaching and team management skills and experience Excellent client/stakeholder liaison skills in controlling the planning and implementation of multiple projects Strong oral and written communication skills Ability to build strong partnerships across business units 4
5 Ability to negotiate at all levels Strong Project methodology execution Broad understanding and exposure to various project methodologies Prince2 certified would be advantageous Degree advantageous APPROVAL Manager s Name: Caterina Voudouris Approval date 15 December
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