Position Title HR Consultant Employee Relations Employee Name Date November 2013 Division/ Entity/Location THQ Organisational Unit/ Department

Transcription

1 The Salvation Army Australia Southern Territory POSITION DESCRIPTION Position Title HR Consultant Employee Relations Employee Name Date November 2013 Division/ Entity/Location THQ Organisational Unit/ Department Human Resources THE SALVATION ARMY INTERNATIONAL MISSION STATEMENT The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination. AUSTRALIA SOUTHERN TERRITORY S MISSION AND VALUES Mission The mission of The Salvation Army Australia Southern Territory is: Transforming lives: working for personal renewal through Jesus Christ, that touches and integrates the whole person Caring for people: engaging with others in need, without discrimination Making Disciples: patterning lives on Jesus Reforming Society: acting on the structures of society to restore justice Values The values of The Salvation Army Australia Southern Territory are: Human dignity: respecting the sanctity of human life as being made in the image of God. We affirm the worth and capacity of all people. Justice: acting with integrity and fairness, without discrimination, and being an advocate for the disadvantaged; managing all resources responsibly as stewards. We promote healthy and whole relationships, and good society. Hope: sharing the gospel of Jesus as a gracious invitation to wholeness. We work for reconciliation, healing and transformation for all people and creation. Compassion: engaging with others in the Spirit of Jesus. We feel compelled to stand with and do something about another s suffering. Community: owning our common humanity as we engage with people, working and journeying together, for mutual capacity building. We build community and meet with God in our encounter with others. All employees in non-ministry positions in The Salvation Army are expected to work in accordance with the Australia Southern Territory s mission and values and comply with Official Minutes, policies and procedures. PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 1

2 Position reports to HR Manager: Strategy and Projects Reportable Positions Nil Position Purpose Qualifications This position covers a broad spectrum of HR functional areas, with a particular focus on employee relations. This role will develop the toolkit for effective management of employee relations in The Salvation Army and, ongoing, provide expert advice and support to the operational HR team on the implementation and management of employee relations. The purpose of the position is to: Develop and implement an HR toolkit, including policies, procedures and supporting documentation, to enable the organisation to effectively manage its people and achieve its mission Resource, support and participate in or lead HR projects which enhance the organisation s people capabilities Develop and implement HR models of practice across TSA Provide expert advice and support to the operational HR team on developments in the field of employee relations and legislation. Degree level qualifications in HR or business, together with substantial experience in generalist HR consulting roles with an emphasis on employee relations, preferably in medium to large organisations Award (if applicable) Award Free Classification Resource Management N/A Total staff management (EFT) N/A Prerequisites Eligible to work in Australia PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 2

3 Key Result Areas Key Activities Standard Measures Employee Relations Toolkit Develop and implement employee relations systems, processes and tools that support the organisation to achieve its objectives Tools are developed and implemented that are compliant and support the organisation s current and emerging needs Ensure key stakeholders and the OneHR team are actively involved in identifying current and emerging needs and that these needs are addressed in the organisation s toolkit for Employee Relations matters HR Operational Support (Employee Relations) Provide practical support and advice to the One HR team as required, including matters such as: Advice on the management and resolution of ER grievances Compliance with labour law and industrial instruments HR operational support provided as required to ensure smooth delivery of HR consulting services to the organisation which is compliant with legal requirements and organisational policy. Policy interpretation and implementation in employee relations matters Support for EBA negotiations. HR policies, procedures and supporting documentation Develop and implement HR policies, procedures and associated tools to reflect current and contemporary HR practices and organisational needs In collaboration with the OneHR community, develop effective change management and implementation plans to ensure policies are widely communicated and effectively implemented across TSA Update HR policies and procedures in accordance with legislative and organisational change and emerging developments in contemporary HR In collaboration with Catherine Booth College, develop or update training materials in accordance with legislation and policy change HR toolkit supports contemporary HR and people management processes across TSA All documentation is clear, concise and presented in accordance with organisational standards Documentation is produced in accordance with agreed schedules Implementation plans meet their set objectives Policies, procedures and training materials updated in accordance with the established schedule and as required to meet changing legislative requirements and organisational needs PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 3

4 Key Result Areas Key Activities Standard Measures Resource and participate in HR Projects Resource HR projects to ensure project deliverables are achieved Participate in HR projects, as a project leader or project team member to deliver project outcomes Project plans are developed and implemented Projects meet key milestones and deliverables Projects meet expectations of key stakeholders Undertake all aspects of project management including planning, developing, implementing and reviewing projects Develop and implement HR models and supporting documentation Research and analyse current and emerging organisational HR needs Develop HR and people management models to support the achievement of the organisation s objectives HR models meet organisational needs HR models are effectively implemented In collaboration with OneHR, develop and carry out implementation plans to support the use the HR models Learning and development In collaboration with Catherine Booth College, develop and implement HR training initiatives across the Territory Conduct HR Training across the Territory as required Division/Business training in HR related matters are facilitated & conducted in line with agreed timeframes & training outlines. Centre of Excellence Keep abreast of relevant developments in HR, including legislative and regulatory requirements, best practise and innovative models of HR delivery to position TSA as both competitive and contemporary in its HR services. HR Operational team kept abreast of changes and developments in the field of HR and important developments in Employee Relations, including legislative and regulatory changes Provide centre of excellence for HR Operational team and the organisation, by providing advice and guidance on developments in HR, with particular focus on developments in Employee Relations There is regular communication to One HR on developments in HR Contemporary HR models and practice are incorporated into TSA HR policies, procedures and initiatives Participate in Territorial HR Strategic Planning & Team Activities Participate in strategic planning and team building activities with the Territorial HR team and the wider OneHR community Develop positive and supporting working relationships with colleagues in the Territorial HR and One HR community Participation contributes to effectiveness of the team PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 4

5 Employee s Signature: Date: Print Name: Manager s Signature: Date: Print Name: PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 5

6 Capability Statement: HR Consultant - Employee Relations Employees in this position are expected to display the following personal attributes, job competencies and specialist skills and knowledge. Personal Attributes Client Focussed Analytical Innovative Outcome Focussed Collaborative Committed to and acts for well-being of internal and external clients; Ensures client needs remain key focus Collects, organises and applies information relevant to specific needs; Researches & reviews arguments and opinions before making judgement Finds ways to work better and smarter; Generates options and ideas; Questions the status quo Sets a clear path/goals and manages time to achieve key outcomes; Avoids distraction and diversions; Is thorough Encourages and cooperates with others to achieve common goals; Inspires trust and confidence; Actively supports agreed policies & decisions Generic Job Competencies Continuous Improvement Policy and Quality Compliance Strategic focus Team Dynamics Interpersonal Dynamics and Communication Conducts relevant research and consults with stakeholders to assist development of clear and workable models, programs, policies and procedures; Identifies improvement priorities Contributes to the ongoing development and improvement of systems and policies Contributes to planning process; Ensures activities are aligned to TSA objectives Models and promotes teamwork and collaboration; Fosters productive working relationships; Builds culture of consultation Uses multiple strategies to influence the thinking and behaviour of others and gain their support and commitment; Provides informed, meaningful and relevant messages when communicating with clients Specialist Job Competencies Written and verbal communication and comprehension Project Management Knowledge of contemporary HR models and issues Development and Implementation of HR Strategy and Policy Able to write effective, clear and concise policies, procedures and supporting documentation; Develops and implements effective communication plans; Excellent comprehension skills HR Project and change management experience. Ability to scope, plan, develop and deliver HR projects Extensive knowledge of contemporary human resourcing issues and models. Experience in the application of contemporary human resource management practices across a range of HR specialities. The capacity to conceptualise and implement HR policy & practice; Experience in the development and implementation of HR policy, procedures and supporting documentation PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 6

7 Understanding of Australian legislative framework and obligations Employee Relations and Industrial Relations Comprehensive understanding of the Australian industrial relations framework and legislation. Experienced in award interpretation, determination and application and the development and negotiation of EBAs. Able to provide advice on organisational responses to current and emerging HR legal requirements. Significant experience in providing industrial relations advice to executive management, HR practitioners and managers. PD_Human Resources Consultant - Employee Relations Dec2013.docx Page 7