Community Support Worker Reference: Northamptonshire Community Services Closing Date: 14 December 2017

Transcription

1 Creative Supprt Ltd Head Office Tel: Wellingtn Huse Fax: Stckprt SK1 3TS Cmmunity Supprt Wrker Reference: Nrthamptnshire Cmmunity Services Clsing Date: 14 December 2017 Thank yu fr yur interest in the abve pst, please find the specific rle requirements and duties fr this pst detailed within this dcument. When cmpleting the applicatin frm yu may submit additinal dcumentatin hwever we cannt accept a CV as a cmpleted applicatin. Please nte the fllwing: Once yu have submitted r psted yur applicatin frm allw 10 wrking days after the clsing date fr a respnse. As we d nt ntify applicants f an unsuccessful applicatin, if n respnse has been received within this time, please accept this as cnfirmatin that yur applicatin has been unsuccessful. Previusly unsuccessful candidates cannt reapply t Creative Supprt within six mnths f their previus applicatin. Please return the cmpleted applicatin frm t Creative Supprt in the enclsed Freepst envelpe r t Recruitment, Creative Supprt, Head Office, Wellingtn Huse, Stckprt, SK1 3TS. Due t ur charitable rganisatinal status all applicatin frms submitted withut use f the Freepst envelpe must be dne s using the crrect pstage amunt. Creative Supprt cannt accept receipt f frms which carry a surcharge due t incrrect pstage amunts. Yurs Faithfully Recruitment Department Encs: Applicatin Frm Philsphy Statement Additinal Infrmatin All candidates are subjected t enhanced DBS checks. Page 1 f 8

2 JOB DESCRIPTION COMMUNITY SUPPORT WORKER Cmmunity Services in the Nrthamptnshire Regin Respnsible T: Registered Manager This is t prvide supprt t peple in their wn hme, t ensure peple lead engaging and fulfilling lives, supprting peple t develp life skills and cnnecting peple t their cmmunities, this includes all elements f scial care and supprt that are detailed belw. Rles are available in Nrthamptn, Crby, Wellingbrugh and the surrunding areas ffering supprt t peple with a variety f supprt needs, primarily supprting peple with a Learning Disability. Vacancies can ffer full and part time hurs. Principle Duties and Respnsibilities T develp warm and trusting relatinships with service users t encurage them t express their needs, views and cncerns. T respect the service user s right t privacy and t ensure that their dignity is maintained at all times. T be flexible and respnsive t the needs f service users as directed by their Individual Care Plans. Supprt service users t develp practical and scial skills t retain ptimum cntrl ver their lives. T prvide persnal care in a sensitive and dignified way and in accrdance with the service users wishes. T advise and supprt service users in all aspects f maintaining the safety, hygiene and cmfrt f their hme. T prmte the service user s self esteem and enable them t express their preferences and make chices and decisins. T enhance the cnfidence and cping abilities f service users thrugh encuragement and psitive feedback. T assist service users with general activities f daily living including: Persnal Care Medicatin Shpping Meal Preparatin Dmestic tasks Scial Activities Laundry and irning Managing day t day finances Page 2 f 8

3 T advise, encurage and supprt service users s as t maximise their self care and independent living skills. T supprt service users in budgeting and managing their finances. T supprt service users in meeting their cultural and spiritual needs and in expressing their persnal identity. T encurage service user s t identify their strengths and interests and t supprt service users in accessing scial and leisure activities. T prmte the persnal develpment f service users thrugh develping care plans which utline gals and aspiratins fr the future. T enable service users t participate in their lcal cmmunities and t enjy the rights and respnsibilities f citizenship. T prmte a healthy lifestyle and t give persn-centred advice and supprt in respect f diet, exercise, stress reductin, smking cessatin and weight management. T infrm the Line Manager and relevant agencies f any cncerns r significant changes in their needs and circumstances. T reprt any cncerns regarding children r vulnerable adults with immediate effect t the Line Manager/Service Manager/Deputy Manager r the Duty On Call. T supprt service users in cmplying with prescribed medicatin and self medicatin prgrammes. T liaise with the service user s Cnsultant, GP in respect f cmpliance with prescribed medicatin. T reprt all side effects related t medicatin. T wrk within agreed risk management guidelines and t assist service users in reducing risks t themselves r thers. T prmptly reprt all cncerns regarding risks t Line Manager r the Duty On Call and relevant agencies. T maintain a high standard f custmer care and t encurage feedback frm service users and ther agencies. T prmptly reprt and dcument all cmplaints, suggestins and feedback. T take apprpriate actin in the event f emergencies, ensuring that the Line Manager r the Duty On Call Manager is infrmed prmptly. T fllw Health and Safety guidelines carefully and t alert the Line Manager immediately f any cncerns in relatin t Health and Safety issues. T ensure that accurate recrds are kept in the prescribed frmat. T dcument all wrk undertaken in supprt f service users, their general prgress, any cncerns and any cmmunicatin r liaisn with ther agencies. T ensure that all financial transactins relating t the prject r service users are prmptly and accurately recrded within the agreed guidelines. Page 3 f 8

4 T cntribute t service users reviews, thrugh the prvisin f verbal and written reprts and by attending Supprt Planning and Review Meetings. T fulfil the rle f Prject Key Wrker as required, under the directin f a senir member f staff. This jb descriptin utlines the main duties and respnsibilities f the pst hlder. The pst may include ther duties and respnsibilities nt specified here. It is als likely that changes may be required frm time t time. Other 1. T ntify yur Line Manager f planned whereabuts and t submit accurate timesheets weekly. 2. T prvide regular verbal and written reprts t yur Line Manager. 3. T accept regular supprt and supervisin frm yur Line Manager. 4. T carry ut all wrk in a manner cnsistent with the aims f the prject and the service principles adpted by Dels and Creative Supprt. 5. T cmply with Dels and Creative Supprt s Equal Opprtunities Plicy. 6. T maintain cnfidentiality at all times, in accrdance with the agreed plicy. 7. T identify training needs in discussin with yur Line Manager and t attend training events and curses as required. 8. T bserve any written plicies, prcedures and guidelines fr gd practice agreed by Creative Supprt. 9. All emplyees shuld be aware that due t the nature f wrk Creative Supprt undertakes there is a requirement t supprt service users with daily living skills and individual activities which will include mving and handling and may invlve supprting peple with persnal care needs. 10. In accrdance with the Health and Scial Care Act 2008, t actively participate in the preventin and cntrl f infectin within the capacity f the rle. 11. T prvide respectful persnal care in accrdance with the needs, wishes and preferred rutines utlined in the individual s persnal supprt plans. Sme individuals will require supprt with their physical/mbility disabilities and may require supprt in wheelchairs, using hists and ther apprpriate equipment t meet persnal needs. 12. Any ther duties as required. Page 4 f 8

5 PERSON SPECIFICATION COMMUNITY SUPPORT WORKER Cmmunity Services in the Nrthamptnshire Regin We are lking fr individuals wh can mtivate and enthuse, prmte gd practice, wrk n their wn initiative and as part f a team, prvide a psitive rle mdel, see things thrugh t cmpletin and fster a culture in which ptential is recgnised, independence prmted and achievements celebrated. QUALITIES REQUIRED Hw Assessed Essential r Desirable? Essential 1 Able t fllw guidelines and t wrk t the agreed gals and targets identified in persnal supprt plans Applicatin 2 Gd rganisatinal and time management skills Applicatin Essential 3 Able t maintain accurate, cncise and clear recrds Applicatin Essential 4 T wrk n an individual basis in additin t wrking as part f a Applicatin Essential team 5 Gd written and verbal cmmunicatin skills Applicatin Essential 6 Willingness t attend training curses and events Applicatin Essential 7 Prir experience f wrking with individuals wh have learning Applicatin Desirable disabilities and/r mental health supprt needs 8 Life experience and cnfidence in relating t peple frm a wide Applicatin Essential variety f backgrunds 9 Pssessin f NVQ2 r ther relevant scial care qualificatin Applicatin Desirable Frm 10 A warm, respectful and psitive apprach t service users Interview Essential 11 Willingness t wrk flexible hurs accrding t the needs f the Interview Essential service 12 Willing t accept feedback and guidance and t be accuntable t Interview Essential clleagues and managers 13 Pssessin f a full, clean driving license Applicatin Essential Page 5 f 8

6 TERMS AND CONDITIONS COMMUNITY SUPPORT WORKER Cmmunity Services in the Nrthamptnshire Regin Emplyed by Creative Supprt Limited Pay Structure Pint Pint Pint Pint and 19 year lds year lds year lds 7.05 Waking Night Supplement: If yu wrk a waking night shift yu will receive yur hurly rate f pay, plus 0.50ph fr each waking night wrked. Smking Envirnment Successful applicants will be wrking in Service Users hmes, sme f whm smke. Applicants must therefre make it clear where they wuld be willing t wrk with these Service Users, r if they will nly wrk with nn-smkers. Bank Hlidays An enhancement is paid fr wrking at Christmas and New Year. We d nt pay enhancements fr wrking evenings, weekends r any ther public hliday. Bnus Emplyees will be awarded a ne ff bnus payment f (pr-rata fr emplyees wh are cntracted t wrk less than 18.5 hurs per week) nce they have successfully cmpleted their prbatinary perid, which is subject t the fllwing: Page 6 f 8 Attendance is satisfactry End Prbatinary Review is satisfactry Inductin Checklist is cmplete Line Managers recmmendatin Level 2 and/r Level 3 Health & Scial Care Diplma All emplyees will be required t undertake and cmplete the Level 2 and/r Level 3 Health and Scial Care Diplma, r if the emplyee already has an NVQ but n Learning Disability qualificatin, they will need t cmplete the Level 2/3 Certificate in Learning Disabilities (applicable t Supprt Wrkers wrking in learning disability services nly) as a cnditin f their emplyment. If yu hld NVQ 2/3 health and scial care r equivalent yu will f curse nt need t d the award again, but we may supprt yu t undertake qualificatins. Hurs f Wrk Full r part time hurs. Full time hurs are 38 hurs per week. T be wrked flexibly n a rta which will include evenings, weekends and public hlidays accrding t the needs f the service. Part time

7 hurs t be agreed subject t a minimum f 15 hurs per week. Disclsure Checks All appintments will be subject t DBS enhanced disclsure, ISA and POCA checks. Prbatinary Perid The first six mnths will cnstitute a prbatinary perid. When this is successfully cmpleted, emplyment will be cnfirmed. Hlidays 20 days plus 8 statutry days pr rata Sickness Plicy Creative Supprt perates a discretinary cmpany sick pay benefit scheme which is fr the purpses f preventing hardship during times f serius illness. The eligibility criteria and cnditins fr payment f Cmpany Sick Pay (inclusive f SSP) are shwn in the Emplyee Handbk. Yu may be eligible fr Cmpany Sick Pay benefits subject t cmpliance with these criteria as fllws:- Creative Supprt d nt pay fr the first three days f any sickness absence. First six mnths service - Nt eligible fr Cmpany Sick Pay thugh yu may be entitled t SSP. Six mnths t eighteen mnths service - Up t a maximum f fur weeks at full pay. Eighteen mnths plus service - Up t a maximum f eight weeks at full pay fllwed by fur weeks at half pay. Part time emplyees will receive Cmpany Sick Pay benefits as detailed abve but pr rata t actual hurs wrked each week. Cmpany Sick Pay benefits may be withdrawn r temprarily suspended where perfrmance r attendance is unsatisfactry. Pensin Creative Supprt perates an aut-enrlment pensin scheme with the Peple s Pensin. Life Assurance All staff under Creative Supprt cntract are entitled t free life assurance. This is a valuable benefit which prvides a lump sum equal t tw times annual salary. Discretinary Benefits Creative Supprt ffers discretinary benefits in additin t statutry benefits. These include: Paid paternity leave Enhanced maternity leave Cmpassinate leave Carers leave up t 5 days per annum Emplyee Cunselling Service All staff, their partners and members f their husehld have access t an independent cnfidential, 24 hur telephne cunselling service and t legal and financial advice. In additin, up t 6 sessins f face t face cunselling can be btained. This service is delivered by prfessinally qualified and supervised cunsellrs and is prvided free f charge Page 7 f 8

8 Hspital Saturday Fund All emplyees have access t a special scheme which enables membership f the Hspital Saturday Fund n preferential rates. There are a chice f packages ffering different levels f service. Membership is entirely vluntary. Staff Benefits Scheme As a member f staff fr Creative Supprt yu will be entitled t access a range f n-line benefits fr varius activities and high street stres. Benefits include discunted prices and tw fr ne ffers at Theme Parks, Shps, Restaurants and varius n-line stres. Page 8 f 8