SUPERVISOR-SUPPORTED ASSESSMENT TOOL FOR THE AUSTRALIAN COMMUNITY WORK PRACTICE GUIDELINES

Transcription

1 SUPERVISOR-SUPPORTED ASSESSMENT TOOL FOR THE AUSTRALIAN COMMUNITY WORK PRACTICE GUIDELINES Hw t use the assessment tl This assessment tl has been designed fr a practitiner and supervisr t wrk thrugh tgether. The indicatrs are taken frm the Australian Cmmunity Wrk Practice Guidelines and represent the ideal in prfessinal practice. Clearly n tw practitiners r wrkplaces are the same and sme indicatrs will nt apply t either a particular wrkplace r wrker. In this case, the facility shuld be used. Ideally each indicatr (where it is relevant within the wrkplace) shuld be in evidence. We recgnise, hwever, that sme f the indicatrs f gd practice may be nly partially in evidence if, fr example, a practitiner is new t the jb, the rganisatin is part f a larger rganisatin, r the practitiner is a new graduate r emplyee. In recgnitin f this the indicatrs can be answered as yes, n, partially r. Indicatrs marked partially may help identify pprtunities fr prfessinal develpment. The tl als prvides space fr ntes r evidence if there is a need t demnstrate why an indicatr has been addressed in a particular way, r if there is fundamental disagreement between practitiner and supervisr. We are nt expecting a perfect scre but an experienced practitiner shuld be able t answer yes t mst f the statements; inexperienced staff shuld regard the respnses n and partially as a learning pprtunity nt as a failure. Wrking thrugh the assessment tl with a supervisr als prvides a psitive pprtunity fr an rganisatin t recgnise where training pprtunities, plicy develpment and learning resurces fr staff can be strengthened. The full versin f Australian Cmmunity Wrk Practice Guidelines is relevant t all cmmunity wrkers in Australia and is available n the Australian Cmmunity Wrkers Assciatin website

2 Indicatr 1. Ethical practice 1.1. Applies the principles f scial justice, equity, individual wrth, human dignity, and self-determinatin in all day t day prfessinal practice. 1.2 Practices ethical behaviur in every situatin in accrdance with the Australian Cmmunity Wrkers Cde f ethics. 1.3 Seeks advice when cnfrnted with an insurmuntable ethical dilemma. 1.4 Challenges plicies and practices that are unjust r fail t meet accepted cmmunity standards e.g. human and legal rights 1.5 Reflects n persnal beliefs and values and identifies thse that might adversely impact n the rights f thers. 1.6 Bases relatinships with service users r grups n the principles f respect and human dignity regardless f a service user s wn attitudes r behaviur 1.7 Identifies and apprpriately addresses ethical issues, such as breaches f cnfidentiality, privacy, and prfessinal bundaries that may ccur when using nline tls fr service prvisin. 1.8 Uses resurces and public mnies respnsibly and fr their specified purpse. Evident (Practitiner) N N N N N N N Agree/Disagree (Supervisr) Evidence/Ntes N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl N N N N N N N

3 1.9 Uses knwledge and skills fr the benefit f the service user, the emplying rganizatin, and the cmmn gd. 2. Prvisin f service and supprts 2.1 Prvides services that meet the needs f individuals and cmmunities and facilitates their right t scial inclusin r scial justice. 2.2 Encurages service users t actively prvide feedback n the effectiveness r therwise f services 2.3 Rutinely advises service users f their right t cmplain and hw t access the rganisatin s cmplaints plicy 2.4 Des nt discriminate against r disadvantage service users wh make a cmplaint 2.5 Uses apprpriate research, planning and evaluatin methdlgies when prviding cmmunity and human services 2.6 Facilitates effective utcmes by mnitring, evaluating, and imprving upn services, prgrams, and prjects. 2.7 Retains currency in thery and practice t underpin their prvisin f human services 2.8 Advcates fr service users and needed services. N N N N N N N N N N N N N N N N N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

4 2.9 Recgnises the smetime imbalance f pwer between practitiners and service users and des nt abuse that authrity N N 3. Cnfidentiality in the wrkplace 3.1 Is familiar with the relevant legislatin and the rganisatin s plicies relating t cnfidentiality and privacy. N N 3.2 Infrms service users f wh has access t his r her file and under what circumstances the infrmatin cntained therein is r may be shared. N N 3.3 Prvides service users with access t their wn files and alerts them t the prcess t recrd r amend any representatin, ntatin, r missin with which they disagree. N N 3.4 Prtects a service user s privacy thrugh secure recrd keeping N N 3.5 Seeks infrmed cnsent frm service users befre sharing cnfidential infrmatin, unless required by law N N 3.6 Advcates fr nn-disclsure f cnfidential infrmatin where a practitiner believes that disclsure wuld adversely affect a service user N N 3.7 Prvides privacy t service users wh wish t discuss sensitive matters. N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

5 3.8 Destrys bslete cnfidential infrmatin r recrds in a secure manner N N 3.9 Applies the principles f cnfidentiality t infrmatin that pertains t clleagues and emplyers. N N 3.10 Reminds clleagues wh disclse cnfidential infrmatin f their bligatin regarding the privacy f thers N N The regulatry framewrk 4.1 Cmplies with legislatin and statutry prvisins which affect prfessinal practice. N N 4.2 Alerts their emplyer f relevant legislatin nt bserved by the rganisatin. N N 4.3 Deals with service-user infrmatin in accrdance with the principles and requirements f legislatin including that which gverns privacy, cnfidentiality and freedm f infrmatin N N 4.4 Wrks within the legal limitatins arund the right t cnfidentiality. N N 4.5 Infrms service users abut the legal limitatins t their right t cnfidentiality and privacy N N 4.6 Ensures infrmatin systems relating t service users, resurces, prgrams and prjects are in place, and kept N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

6 in accrdance with legislatin and rganisatinal plicy and prcedural requirements 4.7 Ensures that the fundamental human rights f an individual are nt ignred thrugh the misuse f authrity granted thrugh law 4.8 Understands which pieces f legislatin gvern rganisatinal behaviurs, fr example, wrkplace health and safety. Diversity 5.1 Respnds apprpriately t diversity in all its frms. 5.2 Acknwledges and prmtes the rights f culturally and ther diverse grups. 5.3 Challenges rganisatinal behaviurs and services that discriminate n the basis f individual r grup characteristics including ability, age, beliefs, ecnmic, emplyment and husing status, ethnicity, faith, gender and gender identity, and sexuality. 5.4 Recgnises persnal values and bias and takes steps t safeguard against any adverse impact these might have n a service user s right t a service. Recgnises and declares any cnflict f interest 5.5 Gains infrmatin frm relevant individuals and Indigenus and culturally diverse cmmunities t ensure prfessinal practice, plicy, r service develpment is apprpriate t cmmunity and service user needs. N N N N N N N N N N N N N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

7 5.6 Engages in individual and cllabrative knwledge building t ensure prfessinal practice with culturally r therwise diverse r minrity grups is apprpriate and effective. 5.7 Adapts cmmunicatin means and methds t effectively cnnect with a diverse range f peple 5.8 Uses culturally apprpriate verbal and nn-verbal cmmunicatin when engaging with individuals and cmmunity members. The wrkplace 6.1 Understands and respects the nature and cntext f the wrkplace, which may als be the residence r hme f service users. 6.2 Cntinuusly develps and uses knwledge and skills within the wrkplace fr the benefit f service users, clleagues, and emplyers 6.3 Maintains prfessinal bundaries with service users and clleagues. 6.4 Acknwledges and prtects cnfidential, sensitive r cmmercially valuable wrkplace infrmatin and intellectual prperty 6.5 Treats clleagues with respect, hnesty, and cnsideratin. 6.6 Deals with cnflict in a timely manner. N N N N N N N N N N N N N N N N N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

8 6.7 Reprts discriminatry, bullying r therwise adverse behaviur f a clleague tward clients r anther staff persn. 6.8 Recgnises and takes individual respnsibility fr wrkplace health and safety. 6.9 Understands and implements rganisatinal plicy and prcedures Takes up any areas f cncern, either regarding plicies, service prvisin r wrkplace behavirs with the apprpriate supervisr, manager, r the emplyer. Prfessinal develpment 7.1 Identifies skill and knwledge gaps and remedies thrugh training, supervisin, r ther means. 7.2 Seeks apprpriate prfessinal supprt, mentring r advice t address persnal and prfessinal limitatins 7.3 Critically analyzes the prfessin, human service agencies and rganisatins, and scial institutins in all aspects f the cmmunity wrk rle 7.4 Acknwledges persnal respnsibility and accuntability fr actins, decisins, and prfessinal develpment N N N N N N N N N N N N N N N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

9 7.5 Increases knwledge and infrmatin abut the prfessin, the sectr, r areas f practice thrugh active engagement with research and enquiry. N N 7.6 Keeps abreast f current research, mdels f practice, and thery. N N 7.7 Supervises students, staff, and vlunteers in an ethical manner and frm an apprpriately qualified knwledge base N N 7.8 Shares infrmatin and knwledge with clleagues Prfessinal standing 8.1 Knws, understands and wrks within the ethical nrms f the prfessin. 8.2 Maintains apprpriate prfessinal and persnal bundaries with service users and clleagues 8.3 Seeks supprt and guidance when persnal issues are affecting prfessinal cnduct r practice 8.4 Recgnises and redresses inadequate knwledge and experience thrugh prfessinal develpment, training, supprt, r supervisin. N N N N N N N N N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

10 8.5 Prmptly addresses the inapprpriate, unethical r illegal behaviur f a clleague thrugh apprpriate means. N N 8.6 Exhibits awareness f scial, plitical, legal, cultural and rganisatinal cntexts and systems, and hw they might impact n the cmmunity wrk prfessin. N N 8.7. Acknwledges and supprts the right f service users, carers, members f the public and clleagues t make a cmplaint against the unethical, unprfessinal, r inept practice f a cmmunity wrk practitiner N N 8.8 Demnstrates an understanding f relevant legislatin and legal framewrks which specify respnsibilities twards clients, clleagues, emplyers, r cmmunity members in the wrkplace N N 8.9 Prmtes, takes pride in, and advances the prfessin f cmmunity wrk N N 8.10 Recgnises that private behaviur shuld nt have an adverse impact n prfessinal practice r the prfessin. N N Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl

11 Name: Training ptins: Further cmment: Signed: / / Signed: / / Australian Cmmunity Wrkers Assciatin 2017 Supervisr-supprted assessment tl