CAROLINE CHIKENGEZHA address: Mobile:

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1 CAROLINE CHIKENGEZHA address: Mobile: Personal Details Marital status: Married Gender: Female Date of Birth: 06 November 1986 Languages: English & Shona Current location: Dubai, United Arab Emirates Preferred location: Dubai, United Arab Emirates Visa status: Under husband s sponsorship Driver s licence: Yes I AM A QUALIFIED CHARTERED ACCOUNTANT Personal summary I am a self-motivated, meticulous and organised tax and accounting consultant. I have more than ten (10) years of financial reporting, Tax, VAT, Other indirect taxes, financial planning & analysis, audit & accounting experience, obtained whilst working for a global mass media and entertainment company headquartered in the UK, a big four (4) International firm, Ernst & Young, a large diversified MNC, headquartered in Dubai DMCC, and a world leader in Insurance, based in the Dubai International Financial Centre (DIFC), and regulated by the Dubai Financial Services Authority (DFSA). My strengths lie in my excellent technical ability reinforced by attending continued developmental practice courses and I have reformed accounting departments of both start-ups and established companies and I also worked on audits of big financial institutions, manufacturing and information technology entities. I WAS THE KNOWLEDGE CHAMPION FOR THE FINANCIAL SERVICES SECTOR FOR ERNST & YOUNG ZIMBABWE. Relevant skills Financial accounting; Financial planning and analysis; Auditing; Taxation; VAT; Project management; Setting up new ERP s and reorganising finance departments: Writing up companywide financial policies and procedures of start-up s Effective communicator at all levels and ability to build relationships across multiple levels with strong interpersonal and analytical skills; Excellent analytical skills useful for financial management and financial analysis such as budgeting and forecasting; Excellent technical ability with interpretation of IFRS; Excellent communication and presentation skills; Ability to work well in team environments and on sole projects; Vast computer experience: Ms Office, Oracle, SAP, Quickbooks, EPM, Blackline, Globus, Eskadenia, PC Law etc. 1

2 Education & Professional Qualifications My professional career also goes hand in hand with audit and accounting training provided by the Institute of Chartered Accountants of Zimbabwe (ICAZ) in conjunction with reputable institutions of higher learning like the University Of South Africa (UNISA) and University of Cape Town. I successfully completed the following: Bachelor of Accounting Science(Honours) Degree (University of South Africa) (UNISA) Zimbabwe Certificate of Theory in Accounting (Institute of Chartered Accountants Zimbabwe in conjunction with UNISA) 2010 Professional Qualifying Examination 1(PQE 1) May 2011 Auditing Professional Training (University of Cape Town) August 2011 Professional Practice Examination (PPE) February 2012 Other 10 Ordinary Level passes 3 Advanced Level passes Employment experience Tax & Accounting Consultant December 2016 to date I have been working on projects related to VAT and/ accounting within UAE: Worked on the VAT implementation project for a firm within the DIFC Performed readiness assessments Prepared a report on the readiness and required actions Prepared for and assisted with VAT awareness workshops Administered the VAT implementation steering committee Prepared minutes for all VAT steering committee meetings and followed up action points with all team members Identified processes with a VAT impact within the organisation Drew up VAT related process maps Responding to VAT related questions DISCOVERY CHANNEL, CEEMEA (Media & Entertainment) February to November 2016 Position: Senior Financial Analyst My roles were two-fold: Accounting: P & L month end review Review of the upload file & FX calculation, as well as ensuring these are submitted to London on time Attendance of weekly accounting catch-up calls with the London office Review of journal entries Review of monthly depreciation, content amortization and bad debt computations Preparation of the line-up file template Review of the WD2 line up file, and supervision of the WD2 call Review and approval of Balance sheet reconciliations in Blackline Provision of accounting information and detail to directors when required Weekly payments review Bank transfer review Ad-hoc requests from Head Office (London) 2

3 Financial Planning & Analysis (FP &A) Monthly Emerging Business forecasting ((MENA, Turkey, Africa & Mediterranean-Greece, Israel, Malta) Submission of the monthly advertising sales estimates to Shared services for posting in London Compilation of open PO's for manual accrual by shared services Monthly MENA forecasting Ad-hoc FP&A requests AGAMS HOLDINGS (FMCG) June 2015 December 2015 Position: Finance manager 6 month role My role was to setup a proper finance department for a start-up company within the group and my duties included: Documenting & Implementing accounting policies & procedures Documenting & Implementing financial controls and procedures to boost profits. Establishing adequate controls for revenue, expenses, safeguarding of assets. Accurate and timely financial and operating reports that are submitted monthly Analysis to improve profitability and operational efficiencies presented monthly to the rest of the management team. Preparing financial budgets and cash flow forecasts monthly Maximising cash flow performance through disbursements, deposits and remittances. Providing financial guidance in the formulation and implementation of business plans. Providing proactive administrative support to management with reference to policy enforcement, business advice and operational assistance. Reviewing prices and contracts recommending changes to management. Implementing and maintaining acceptable accounting practices and procedures as required by corporate policies and procedures, generally accepted accounting practices. Implement safekeeping and storage and access for all contracts, leases and other financial records. Assisting management to develop strategies to improve revenue and efficiencies, and reduce costs. Responsible for the payroll, end to end. Responsible for liaison with banks on behalf of the company. Elseco Limited (DIFC based) (Insurance) October 2014 March 2015 Position: Accounting Project Manager Specific project hire (6 months) I was the project manager for an ERP change and my roles included: Liaising with the internal database developers to ensure full integration of the entity s new accounting software (Eskadenia) within the company s IT system. Ensuring that the system (Eskadenia) produces reliable data for DFSA reporting, in addition to IFRS compliance (spearheaded the project and worked with DFSA supervisors during their review of the new system). Manage the finance team on matters serving the purpose of the project. Ensuring that the new accounting software (Eskadenia) is running properly and has been checked thoroughly Checking 2014 opening balances for correctness in the system based on the FY13 audited financial statements Ensuring that controls have been put in place and the accounting manual has been updated with the new system Performing and reviewing all the data transfer into Eskadenia from the legacy system Ensuring that 2014 accounts have been checked against business lines internal databases (revenue) and computation of general accounting (expenses) 3

4 Ernst & Young Dubai (Professional Services) (January 2013 to January 2014) Position: Senior 1 My portfolio included the following clients: Alcazar Capital (Private equity firm) BaByliss International FZE (FMCG) Arabtec Precast LLC (Construction) General Electric International Incorporated (Dubai Branch) Al Manzil Hotel (Subsidiary of EMAAR Hospitality) Alumco LLC (Construction) Inova Geophysical FZE (Oil & Gas) SEF UAE Interiors LLC (Interior Designing) Abdul Latif Jameel International Company (Automotive industry) My roles included: Planning of audit assignments and co-ordinating the audit; Review of client tax computations (both current & deferred taxation) (EY Zimbabwe) Review of VAT returns for compliance(ey Zimbabwe) Preparation of budgets for discussion with clients and audit strategy documents; Performance of risk assessment; Discussing and communicating significant audit issues to both the manager and partner; Preparing the management letter which covers internal control weaknesses identified; Client relationship management; Auditing of consolidation of entities some of which included foreign subsidiaries; On the job coaching of staff and detailed review of work done by staff; Attendance to client meetings with the manager and partner; Preparation of financial statements for clients using US GAAP/IFRS or IFRS for SME s Evaluation of the system of internal control and testing the system for compliance. Preparation of reports (management letter, audit plan and audit results & communications etc.) for submission to those charged with governance and regulators such as the Dubai Financial Services Authority (DFSA). Ernst & Young Zimbabwe (Professional Services) (January 2008 to December 2012) Position: Assurance Senior I was the auditor-in-charge and or an audit senior on the following clients: Financial Services Zimnat Life Assurance Company (Pvt) Ltd Subsidiary of TA Holdings a Listed entity NMB Bank Limited Listed entity Zimnat Asset Management Company (Pvt) Ltd - Subsidiary of TA Holdings a Listed entity Retail & Manufacturing Innscor Africa Limited Listed entity Innscor Africa Bread Company Zimbabwe- subsidiary of Innscor Africa Limited (MNC) Other Fidelity Printers & Refineries subsidiary of the Reserve Bank of Zimbabwe World Vision Zimbabwe (non-governmental organisation) 4

5 Roles: My roles in this position were identical to my roles at Ernst & Young Dubai. However in addition to these I was the Knowledge champion for the financial services sector and I had more extensive administration responsibilities as follows: Knowledge Champion responsibilities Leading the special projects team that was responsible for preparing proposals Key note proposals I prepared were for the Reserve Bank of Zimbabwe (winning proposal), TA Holdings (listed entity) and the Ministry of Finance for the Government of The Republic of Zimbabwe. Thought leadership database for the financial services sector; Preparation of communications on market updates to clients and other stakeholders within the sector; Administration responsibilities Review and approval of timesheets of subordinates for work done and charged to clients Performance of staff appraisals per assignment using the rating matrix and parameters set by the firm. Non-Assurance experience Tobacco Sales Limited (FMCG) Forensic Audit International Exposure (during my Ernst & Young Zimbabwe) (Professional Services) Ernst & Young Dubai, United Arab Emirates Seconded: February 2012 to April 2012 (3 months) Worked on four clients within the UAE: Al Hathboor Group; GAC Dubai; Al Futtaim Engineering; Expresso Telecommunications I was on a 3 month secondment to the Dubai office and assisted with external audits of the above mentioned clients. GRANMARK (PVT) LTD (Transport & Logistics family business) January 2006 to December 2007 Finance & Administration Assistant Production and issuing of monthly invoices to the different contractors Debt chasing (liaising with the Finance Manager) Ensuring all truck drivers in the fleet have submitted their delivery notes and log books for the week Submitting VAT returns and ensuring the company had a VAT clearance certificate always Submitting all cash and cheque deposits at the banks Petty cash custodian Other Adhoc tasks as requested by Management Reception duties, in the absence of the receptionist Managing the Managing Director s diary in the absence of his PA. Information Technology Auditing using computer aided techniques and the Ernst & Young audit software Caseware and GAMx; Report-writing through the use of Ms Word, Excel and PowerPoint; Reviewing ledger postings in various accounting packages including Quickbooks, SAP, ACCPAC, Pastel Accounting package, Bellina payrolls, Globus, Smartstream and Eskadenia, etc. 5

6 Continuous Professional Development I have attended and participated in both internal and external courses, which included; IFRS updates VAT seminars and updates Basel II Core Skills 1-4 (E&Y internal training on methodology) Audit Quality Events Use of Data analysis tools I have also facilitated the following in-house training courses over the years: Insurance Skills Analytical reviews Core Skills 1 Accelerated Learning Program (team leader) Referees Available Upon request 6

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