EXPERT INSIGHT: Focus on Smart Cities Today and Tomorrow. Andreas Polz TM Forum 1

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1 EXPERT INSIGHT: Focus on Smart Cities Today and Tomorrow Andreas Polz 2017 TM Forum 1

2 The context: Internet of Everything in Action Internet of Things a 7 trillion $? 8 trillion $? business opportunity? 2 questions: Who is going to win? Who is the buyer for services worth 7 trillion $? 2017 TM Forum 2

3 IoE: who is buying, and why? Who is the buyer for services worth 7 trillion $? Cities and Communities In Europe In the Americas In Asia Pacific In Africa 2017 TM Forum 3

4 Participating Cities Design Thinking Think Tank Action Week Lisbon 2017: define usecase examples As a city, I want to engage with and serve my citizens, delivering a safe environment and vital services. I also need to optimize resources in a sustainable manner. Cascais Liverpool Nice Portugal Porto St Quentin Tokyo Utrecht Zaragoza City Needs Engage with and serve citizens Deliver a safe environment and vital services Optimize resources in a sustainable manner City Focus Areas ecitizen Environmental Management Healthcare and Social 2017 TM Forum 4

5 Biggest issues for people in cities and communities Loneliness in old age Fear of social decline Communication is a most valuable offering Communication that is actually providing help Not the casual communication of so called social networks Studies on the topic in Europe now globally relevant 2017 TM Forum 5

6 Monetizing IoE Services with Ecosystem Management Platforms 2017 TM Forum 6

7 Re-conceive the strategy and business model Digital Ecosystem Management = the new business discipline TO TOMORROW FROM TODAY 2017 TM Forum 7

8 Ecosystems: look at nature s example What is an ecosystem? Three main characteristics of ecosystems: Everybody depends on someone else to exist. It is always a give and take. A balance is needed to be sustainable this beautiful lake is an ecosystem. An ecosystem is a space where many different parties live together, their existence depending on one another. Three main challenges of ecosystems: How can new players be introduced without discriminating others? How to maintain the balance? How to benefit the most from the synergies? 2017 TM Forum 8

9 Developing a digital platform approach based on TM Forum assets (Open APIs) to create an agile methodology 2017 TM Forum 9

10 Ecosystems are realized as Platforms Different types of Digital Ecosystems Transac onoriented Transactionoriented Uber AirBnB Tencent Fidor Bank Lendico Car2Go Centralway Par cipa onoriented Participationoriented Innova onoriented Innovationoriented Amazon Google Apple Facebook Microso Oracle Alibaba Xiaomi TomTom ABB BMW, Fiat Chrysler, Daimler Philips Health Novar s Schneider Electric SAP A transaction platform involves an underlying technology, product or service that functions as an intermediary, thereby facilitating transactions between different participants within the ecosystem. A participation-oriented platform involves an underlying technology, product or service that is both a transaction and innovation platform. These ecosystems feature connections to third parties (e.g. users, developer, suppliers). An innovation platform involves an underlying technology, product or service that serves as a foundation on top of which other firms (loosely organized into the ecosystem) develop complimentary technology, products or services TM Forum 10

11 Guided by TM Forum Assets Integrated System of Systems in a cloud ecosystem TM Forum Digital Platform Reference Architecture TM Forum Open APIs Citizen, City, Service Provider Apps TR271 Monetizing IoE TR211 B2B2X Partnering New TMF IoT API linked with FIWARE TM Forum Open Digital Architecture (ODA) 2017 TM Forum 11

12 Partnering, Partnering, Partnering lots of domains and technologies different standards lots of IoT networks huge data volumes owners? lots of Apps & Solutions 2017 TM Forum 12

13 Encouraging engagement from all parties, and creating a win/win for the platform, contributors and users/citizens 2017 TM Forum 13

14 2 methods of deployment with Connected Citizens Digital ecosystem platform Deployment Layer Deployment Layer Cities Service Provider Service ecosystem view integration view Operators (City staff) Integration (Exsiting System) Flexible Entry Service Offer Data Data Feed Services Offer Data 2017 TM Forum 14

15 2 methods of deployment with Connected Citizens Digital ecosystem platform Deployment Layer Deployment Layer ecosystem view integration view Onboarding Portal Flexible Entry App Developer Service Provider Data Provider Operators (City staff) Service Data Cities Service Data Feed Integration (Exsiting System) Offer Data Feed Services Offer Data Items Data 2017 TM Forum 15

16 Enabling the Connected Citizen Web Crowdsourcing Device Desktop developer portal / marketplace Open APIs SDKs Connected Citizens App Citizen Engagement Marketplace / Developer Portal App Connected Citizens App ecitizen Smart City Service Management Data Hub Velo Bleu Bikes Smart Parking City Events Added privacy assurance Environmental Management Citizen Reporting (pot holes, vandalism, trash, etc.) Reward Journey Healthcare and Social ehealth - Elderly tracking Social media integration ingestion storage analytics AMDOCS (Behavior Analysis) Symantec (Security) Connected Citizens Platform Orange (Service Provider) BearingPoint (Ecosystem Management) Esri (Location Services) NTT (Service Provider) Service / API Catalog Hub Orange Portal App, NTT Flexible Entry App, City View Business Support System Marketplace / Developer Portal App Open APIs ecommerce Service Provider & City BSS Apps Partner Onboarding Service Management Customer Management 2017 TM Forum 16

17 BearingPoint s approach to Smart Cities, based on working collaborations with Orange and NTT 2017 TM Forum 17

18 3-step process:develop a Digital Ecosystem Strategy Digital Ecosystem Strategy Approach and the Digital Innovation Generator 1 THINK BIG Identification of disruptive developments and their impact on your business. Development of a long-term strategy based on your company s capabilities and industry trends. Fact Book Target Design 2 START SMALL Transformation of selected areas in a manageable small project scale. Experimental prototyping as a starting point. Prioritization of next steps and roadmap Agile Implementation 3 SCALE FAST Fast realization of first successful change through agile implementation. Development of multipliers to extent scope to the entire organization. Digital Services Accelerator Toolset Multiplier enablement 2017 TM Forum 18

19 FIXED SERVICE MOBILE SERVICE IT SERVICE Network of Service Providers & Resellers Customers Customers Customers SMB ENTERPRISE GOVERNMENT CHANNEL CHANNEL CHANNEL CHANNEL CHANNEL CHANNEL Full ecosystem of partners where each party is contributing services and reselling services from other parties Separate wholesale agreements per cross-tenant relationship 2017 TM Forum 19

20 The catalyst delivrable: the Connected Citizens platform The core platform a business digital ecosystem in the cloud Cloud services connected thru TMF APIs, exposing public APIs to connect IoT and market apps and interoperable 2017 TM Forum 20