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1 Newsletter Christmas Edition Country Conference 23rd March 2007 Ballarat Lodge Main Rd, Ballarat 3350 RMA Newsletter Proudly Sponsored by Forms Express (A Division of Express Promotions Australia Pty Ltd ) Your Best Value Supplier of Rate Notices, Animal Registrations, Business Forms and Special Mailing Requirements. For more information contact Sue Calder on Free Call

d. Please contact Sue Calder by email sue@formsexpress.com.au or phone 03 5227 7418 Contents > Presidents Report > RMA Career Development Program > Graduates - Cert.

2 Newsletter Message from the Newsletter Co-ordinator Welcome to our Christmas edition of the RMA Newsletter. Your help in making our newsletter interesting for readers, would be appreciated. Any input you can provide, articles or Council highlights you would like to place in our Newsletter are welcomed. Please contact Sue Calder by or phone Contents > Presidents Report > RMA Career Development Program > Graduates - Cert. IV in Financial Services > 2007 Country Conference Sponsorship > RMA Commitee Members > 60 seconds with Bill Middleton > Important Dates > RMA Website Go to For all current information and updates. Web/Communications Peter Horne If you have any items of interest to place on the website. Please don t hesitate to use the link on the front page of the website. ARL/RMA Workshop Day 1st December 2006 Darebin International Sports Centre, 281 Darebin Road, Thornbury 9.30am 5.00pm Cost Free Country Conference 23rd March 2007 Ballarat Lodge 613 Main Rd, Ballarat

I am confident that he will bring new leadership and fresh ideas to the RMA for the benefit of all members.

We have formed strong relationships with relevant Government Departments and industry organisations such as the Valuer General s Office, State Revenue Office,

We have also established links to interstate Local Government Rating bodies such as NSW Rating Professionals, South Australian Institute of Rate Administrators and

It is these relationships and the networking of all RMA members that combine to enhance the sharing of information, new ideas and the overall improvement of our

3 RMA President s Report October 2006 Newsletter My 3 year period as President has ended with the recent appointment of Glendon Dickinson to the position for the 2006/2007 year. I congratulate Glendon on his appointment and wish him all the very best. I am confident that he will bring new leadership and fresh ideas to the RMA for the benefit of all members. The RMA and it s members play a significant role in the Local Government sector in Victoria. We have formed strong relationships with relevant Government Departments and industry organisations such as the Valuer General s Office, State Revenue Office, Department of Human Services, Victorian Electoral Commission, Municipal Association of Victoria and the Municipal Group of Valuers. We have also established links to interstate Local Government Rating bodies such as NSW Rating Professionals, South Australian Institute of Rate Administrators and Queensland s Local Authorities Revenue Management Association. It is these relationships and the networking of all RMA members that combine to enhance the sharing of information, new ideas and the overall improvement of our business. Personally I have enjoyed the challenge of being President of the RMA and look forward to continuing to play a role on the Committee. Rod Leith, F.R.M.A. Ph rodleith@ballarat.vic.gov.au I would like to thank all members, particularly those who served on the Committee, for their support during my 3 years as President. The role of President is often viewed as the key role but in reality, certainly in the case of the RMA, it is the work done by the whole Committee that keeps the RMA functioning.

4 RMA Career Development Program Newsletter Customised Training Pty Ltd (CTCS) are continuing to Federal Government funding is available for this course and provide training for Local Government revenue and finance members are encouraged to take the opportunity to staff across Victoria. The Certificate IV in Financial Services develop yourselves and/or your staff with formal TAFE has been completed by 23 students and a further 10 are training. Contact Cheryl and the team at CTCS on (03) 5367 currently in progress. The RMA is issuing Certificates of 1630 for more information. Acknowledgement to all revenue staff who complete the course. Graduates - Certificate IV in Financial Services Other Graduates Rod Leith with graduates from L to R: Leanne Peck, Megan Woods, Vanessa Faulkner and Carol Willis Stoicos, Helen Cardinia Shire Council Woods, Megan Nillumbik Shire Council Willis, Carol Cardinia Shire Council Monagle, Erin Nillumbik Shire Council Hales, Ian City of Greater Dandenong Spillane, Seamus Nillumbik Shire Council Raftery, Marion City of Greater Geelong Faulkner, Vanessa Nillumbik Shire Council Hatton, Kevin Frankston City Council Trestrail Anna Nillumbik Shire Council Morgan, Kay Moira Shire Council Baxendale, Julie Northern Grampians Shire Council Mullins, Nannette Moira Shire Council Smith, Julia Northern Grampians Shire Council Mitchell, Bryan Moira Shire Council Touzel, Janet Towong Shire Council Johns, Fleur Moira Shire Council Pitt, Chantelle Yarriambiak Shire Council Peck, Leanne Moonee Valley City Council Callaby, Samantha Yarriambiak Shire Council Erdody, Jacinta Moorabool Shire Council Channer, Tai Frankston City Council Brozinski, Joanne Moyne Shire Council

5 Newsletter Attention Corporate Members The RMA is planning the 2007 COUNTRY CONFERENCE for 22 and 23 March The COUNTRY CONFERENCE is without doubt the most popular event on the RMA Calendar. A number of Sponsorship Packages will be available for the CONFERENCE and in previous years, these packages have been keenly sought. This is your opportunity to have your company name associated with our most prestigious event. The following packages are available : GOLD SPONSOR PACKAGE - $1,000 AND ABOVE ( This package will provide a full page advertisement in the RMA Newsletter, allow your company banner to be displayed during the conference and include a ten minute presentation during the conference ) SILVER SPONSOR PACKAGE - $500 ( This package will provide a half page advertisement in the RMA Newsletter and allow your company banner to be displayed during the conference ) BRONZE SPONSOR PACKAGE - $250 ( This package will provide a quarter page advertisement in the RMA Newsletter and allow your company banner to be displayed during the conference ) Should you wish your sponsorship to be associated with any particular aspect of the CONFERENCE, this can be negotiated. Be QUICK and don t be DISAPPOINTED. Contact our Sponsorship Co-ordinator Ian Holland on or at ian.holland@frankston.vic.gov.au to register your interest Country Conference Ballarat Lodge 613 Main Road, Ballarat 3350 Telephone: Reservations: Website: Date: Friday 23 March 2006 (Meeting) 40 rooms on hold. Book now! Organised activities: Golf or Tour of Sovereign Hill

workshop day to all our members. Paul Cooney presenting a cheque to the RMA for $8,414.38 to fund the RMA development workshops.

6 Newsletter Australian Receivable Ltd Proudly supporting the Revenue Management Association Presents Get a life, Get a Balance And Valuation Best Practice 2008 Workshop ARL/RMA Workshop Day Darebin International Sports Centre, 281 Darebin Road, Thornbury Friday, 1st December 2006, 9:30am 5:00pm Cost Free The RMA would like to thank the ARL for their kind donation and ongoing support providing a workshop day to all our members. Paul Cooney presenting a cheque to the RMA for $8, to fund the RMA development workshops. ISO 9001 Lic13946 Standards Australia We are an innovative provider of receivables management services, offering a return to traditional service, supported by leading edge technology and highly motivated, experienced and professional staff. ARL is a Quality Accredited company, using systems designed for Compliance with all aspects of the receivables management process, while delivering unique and sophisticated facilities. ARL offers a network of offices with City and regional experience and facilities, for all Victorian Councils. ARL offers a complete local government package plus innovation and commitment, demonstrated by: ARL LOCAL GOVERNMENT TRAINING ARL in conjunction with the RMA facilitate local government training, focusing on the development and continuing education in revenue collections. RMA DEVELOPMENT FUND ARL are proudly supporting an RMA initiative that see a share of ARL s revenue from work completed for Victorian RMA members allocated to the RMA; used for funding of development and education programs as selected by the RMA Executive. For more information please contact Sia Patouras (Metro) on or Luke Bamkin (Regional) on ww w w. a. uas trr al lci aon rl el c e i cv at b. l ec s o. c m o m.. a uu

Collection of Rates: Sundry Debtors and all associated Council

7 Collection of Rates: Sundry Debtors and all associated Council Debts. 28 Years experience in Local Government. On-line computer service. All staff Local Government Trained or ex-local Government employees. Quality Assurance Accredited ISO 9002 Tailor-made reports to suit your requirements. Contact Rod Hughes for further information. Head Office: Level 1, 276 Russell Street, Melbourne, Tel: (03) Fax: (03) ISO 9002 LIC 5990 Standards Australia

au Warrnambool Glenelg Moyne Southern Grampians Hindmarsh Yarriambiak Horsham Mildura Vice President - Rod Leith City of Ballarat Ph 5320

au Loddon Central Goldfields Ararat Pyrenees Golden Plains Moorabool Hepburn Ballarat Mount Alexander Secretary - Kerrie Wellington City of

8 Newsletter RMA Committee 2006/2007 President - Glendon Dickinson Warrnambool City Council Ph Fax gdickinson@warrnambool.vic.gov.au Warrnambool Glenelg Moyne Southern Grampians Hindmarsh Yarriambiak Horsham Mildura Vice President - Rod Leith City of Ballarat Ph Fax rodleith@ballarat.vic.gov.au Loddon Central Goldfields Ararat Pyrenees Golden Plains Moorabool Hepburn Ballarat Mount Alexander Secretary - Kerrie Wellington City of Darebin Ph Fax kwelling@darebin.vic.gov.au Darebin Whittlesea Nillumbik Manningham Maroondah Whitehorse Banyule Boroondarah Stonnington Treasurer - Megan Woods Shire of Nillumbik Ph Fax megan.woods@nillumbik.vic.gov.au East Gippsland Towong Alpine Wangaratta Wodonga Benalla Mansfield Wellington Latrobe

9 RMA Committee 2006/2007 continued... Newsletter Meeting Co-ordinator - Chris Doupe Mitchell Shire Ph Fax ChrisD@mitchellshire.vic.gov.au Swan Hill Gannawarra Camaspe Bendigo Mitchell Murrindindi Yarra Ranges Shepparton Macedon Ranges Newsletter Co-ordinator - Sue Calder Forms Express Ph Fax sue@formsexpress.com.au Corangamite Otway Queenscliffe Bass Coast South Gippsland Cardinia Geelong Surf Coast Baw Baw Web/Communications - Peter Horne Brimbank City Council Ph Fax peterh@brimbank.vic.gov.au Melton Hume Hobsons Bay Moonee Valley Maribyrnong Wyndham Melbourne Moreland Sponsorship Co-ordinator - Ian Holland Frankston City Council Ph Fax ian.holland@frankston.vic.gov.au Monash Knox Glen Eira Bayside Kingston Greater Dandenong Casey Frankston Mornington Peninsula Minute Secretary/Legal - Bryan Mitchell Moira Shire Council Ph Fax bmitchell@moira.vic.gov.au Yarra City Indigo Moira Port Phillip Strathbogie Buloke Northern Grampians West Wimmera

11 Newsletter Providing services to Local Government for over 10 years Local Government Forms Express is a total solutions provider of Outsourced Billing and Delivery Services to Local Government throughout Australia. Forms Express has provided a service to Local Government for 10 years and has grown to become a major supplier for the billing and mailing services exceeding 150 clients within Local Government. Future Directions Our Vision is to establish long-term relationships with Local Government. Utilising the latest technologies and world best practices will enable us to meet all your billing needs today and into the future! A recent improvement to the delivery of our services include the development of LGS which is an internally developed processing system, designed to move away from an incumbent operator dependant system to a robust, streamlined and flexible system. The unique aspect of the system is its ability to interpret customer data. Recent new products include the Express Bill Print and Bill Archive services that link up with the LGS system. Printing and Distribution A One stop-shop Solution Rates and Valuation Notices Instalment / Supplementary / Final / Reminder Notices Water Accounts Animal Renewal / Overdue Notices Corporate Brochures Debtor Invoices / Statements Other Billing and Mailing Services - fire levy notices, courtesy infringement notices, parking permits, pre-printed cheques, payroll advice slips general council mail outs Base Stock, Envelope, Brochure Design and Printing based on your individual requirements Our Processing Engine to receive and process data efficiently and error-free Consistent delivery of service on the back of an ISO9000 certification The Agility with which we react to a change in circumstances Ability to continually use Innovation to improve the solution. DPID bar-coding for Discounted Postage Costs Contact Us... Please contact one of our Key Account Managers Sue Calder or Greg West for more information Phone: LGSales@FormsExpress.com.au 60 Seconds with Bill Middleton Star Sign: Virgo Nickname: Now Bunter, at school Moochy What is your ideal job outside of Local Government?: Being a revenue collector of ATO, SRO or any water authority. Person you would most like to sit next to on a plane and why: Parachutist... I was in the RAAF and I know how drunk aircraft mechanics can get. Best thing you have ever done/bought for your mum and dad: I left home when I was 18. Most memorable punishment from your parents and what was it for: Getting whacked with great gusto with a broomstick by mum for playing with matches when I was five. Your best and worst memory from school: Best: being part of a winning hockey team. Worst: having to wear the teams frilly skirt uniform. Favourite drink: Southern & coke, stirred not shaken. Your ultimate holiday destination: Breakwater Geelong. What would you never eat again?: Junket or sticky date pudding. What is your greatest fear?: Telling people about my likes and dislikes. What would you never leave home without?: Keys or beanie. What is your motto?: Try to live by the rules... even if you have to make them up as you go. Favourite music/band /singer?: Most popular music of the 60 s, 70 s & 80 s... Sort of gay music for the straight guy What are you reading at present?: Not into novels... prefer puzzles such as Sudoku or find the bad ratepayer. Favourite movie?: No particular favourite but I like happy endings where the IRS convicts the the tax avoider. Favourite TV show?: Boston Legal Funniest person to work with?: Mario Patti... the Charlie Sheen of Local Government.

Submission for the Parliamentary Inquiry into Fuel Prices in Regional Victoria

Submission for the Parliamentary Inquiry into Fuel Prices in Regional Victoria September 2017 1. BACKGROUND The Royal Automobile Club of Victoria (RACV) is the peak motoring body in Victoria representing