Quality Manager Further Education

Transcription

1 Quality Manager Further Education Job Specification JOB DESCRPTON Employment status: Hours: Location: Department: Manager: Liaises with: Permanent, full time 35 per week, Monday to Friday 9.00 a.m. to 5.00 p.m. Horizons, 60 Queen s Road, Reading, RG1 4BS Strategy and Business Management Helen Edwards Head of Quality and Enhancement Vice Principal- Learning and Teaching; Vice Principal Student Experience; Director of pprenticeships; Head of pprenticeship Programme Management; Head of pprenticeship Management; cademic Programme Support Supervisor; all academic and academic related support teams; Ofsted inspectors; Summary of the role University College of Estate Management (UCEM) is the leading provider of supported online education for the Built environment, with over 95 years experience of providing the highest quality learning opportunities. t any one time, we have more than 3,500 students from more than 100 countries benefiting from its qualifications taught by tutors with extensive industry experience. UCEM helps enhance Built Environment professional careers through its accredited property-related and construction programmes, offered at Postgraduate, Undergraduate and pprenticeship levels. n this role you will be responsible for managing the key quality assurance events for UCEM s further education apprenticeship programmes. This includes ensuring that the quality systems are regularly reviewed and updated, in line with the quality and compliance standards that are set out by Ofsted, lead providers and other key stakeholders, in order to continuously improve standards of teaching and learning, student success rates and the overall student experience. Duties and responsibilities Schedule, review and maintain the UCEM Quality Framework for further education awards. Monitor the requirements of relevant professional, statutory and regulatory bodies (including OFSTED and Education and Skills Funding gency) in relation to UCEM s apprenticeship programmes to ensure that UCEM provision is compliant and enhanced through the incorporation of good practice. Manage the institutional annual self-assessment reporting (SR) and enhancement process relating to UCEM s apprenticeship provision. Lead on the institutional quality improvement plan. Work with the director of pprenticeships to ensure areas for improvement are quickly identified and addressed with a focus on begin judged at minimum Grade 2, during an OFSTED inspection. UCEM 07/2018 Page 1 of 5

2 Monitor institutional level KP s and data sets for reporting to management teams and deliberative committees. Ensure that UCEM remains compliant with the requirements of any organisations they are in partnership with to deliver apprenticeship programmes. Monitor the quality assurance arrangements for UCEM s sub contractual provision. Have oversight of the observation process by undertaking audits and working with relevant teams to ensure that the processes are fully embedded. Monitor the quality of teaching, learning and assessment. Oversight of the internal and external verification processes including reviewing reports, identifying actions and managing risk. rrange and coordinate OFSTED inspection visits. Quality assure the development and delivery of quality assurance policies and process for English and Maths. Work closely with departments managers to ensure operations and quality are working together. To provide advice and training to managers and staff in relation to quality processes and improvement strategies. Work with colleagues to ensure that the team areas of SharePoint are fully populated and kept up to date. To keep abreast of best practice and new developments in quality assurance and improvement across the sector and work with the Head of Quality and Enhancement in disseminating these throughout UCEM. Line management responsibilities None Financial accountabilities None PERSON SPECFCTON = pplication/cv = nterview T = Test Qualifications and training Higher Education qualification Upper second-class honours degree level or higher Teaching qualification Quality systems/framework training Previous experience Proven experience of Further Education Quality ssurance Experience of, and understanding of, apprenticeships Experience in the same, or similar, role n depth knowledge, and understanding, of the current Further Education Sector Experience of actively contributing to OFSTED inspection OFSTED inspector UCEM 07/2018 Page 2 of 5

3 Experience of implementing SR and QP processes and documentation Report writing experience Skills, knowledge and aptitudes Strong understanding of quality and adherence to standards; compliant, systematic and logical Experience in managing content on an intranet such as SharePoint bility to interact, communicate and build relationships with people; a personable approach Strong planning, co-ordination and organisational skills with the ability to work to, and meet, deadlines; methodical and logical bility to work under pressure and use initiative Skilled in the use of T systems, particularly MS Office (word, excel and outlook) bility to achieve change through, and with, people ccurate and strong attention to detail n ability to work independently and maintain self-motivation; persistence strong orientation towards goal and target achievement Understanding of key practices relating to safeguarding and prevent Other or special requirements bility to undertake some travelling and spend occasional nights away from home Car owner and driver with valid licence VLUES we expect all new employees to demonstrate our values at work We will test these as part of the interview process Passion we care We want each and every one of our students to succeed UCEM 07/2018 Page 3 of 5

4 We do the right thing by our students and customers; that means we do whatever we can to ensure that no student falls behind in their studies, and that no customer is unhappy with the service they receive ntegrity fairness first We model integrity in everything we do We never compromise on honesty or trustworthiness We adhere closely to laws and compliance standards We do what we say we will do, and fulfil our promises to staff Excellence we aim high High standards drive everything we do We deliver excellence, strive for continuous improvement and respond dynamically to change Each one of us is personally responsible and accountable for the quality of whatever we do We listen to our students and understand their expectations We strive to exceed expectations in quality and delivery Support we support and respect each other t UCEM each member of staff does everything they can to help other staff and students to achieve their goals We respect others and their opinions, we are open to ideas, we trust each other We promote a supportive working environment across UCEM that extends to our students We value and reward each individual s skills, working towards common goals with shared objectives and through collaborative practice SFEGURDNG ND PREVENT Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists. f you are appointed to this post you will also be required, as part of your induction training, to undertake training relating to safeguarding and Prevent. This training will be both face-to-face and online. ny prior training in these areas is helpful, however it will not make you exempt from undertaking training with us. BENEFTS Salary range 35,000 to 40,000 per annum. 24 days paid holiday (rising with service to 27) plus paid bank / public holidays and up to 5 paid closure days; all per holiday year. Holiday buy/sell available. Salary exchange pension scheme (auto-enrolment to the People s Pension). You will automatically be opted-in to salary exchange (the term we use for salary sacrifice). You may opt-out. Life assurance provision. Horizons: There are limited parking spaces but you may ask to join the Waiting List. Employee ssistance Programme. Cycle to Work salary sacrifice scheme and access to Tax-Free Childcare (Government scheme) or Childcare Vouchers (to September 2018). Voluntary Healthcare Scheme. Charity giving. ccess to T and retail discounts. On the jobs page of our website you will find the full list of employee benefits at UCEM UCEM 07/2018 Page 4 of 5

5 PPLCTON PROCESS Preferably by to Please send the following documents: 1) Your up-to-date CV; 2) covering letter outlining your suitability for the role with your salary details; and 3) completed Recruitment Check Form, available from the jobs section of our website at nternal applicants are advised to inform their line manager of their application. nformal discussion For an informal discussion about the role please contact Helen Edwards on or For any other enquiries please contact HR on or NO GENCES WE DO NOT USE GENCES NOR CN WE CCEPT CV SUBMSSONS Closing date Friday 20 July 2018 at a.m. UCEM 07/2018 Page 5 of 5