2015 BOWL FREQUENTLY ASKED QUESTIONS

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1 WHERE AND WHEN IS THE GAME? AT&T Stadium, Arlington Texas on Thursday, December 31 st 2015 at 8PM eastern time, 7PM central. HOW CAN I REQUEST* GOODYEAR COTTON BOWL CLASSIC/COLLEGE FOOTBALL PLAYOFF TICKETS BEFORE THE TUESDAY, DECEMBER 8 th 6PM DEADLINE? Click on TICKETS the ticket icon at the top right corner, then ACCOUNT OPTIONS, then SIGN-IN Please use your existing account to ensure that you have access to requesting tickets associated with your donor priority. Do not create a new account. Call or 800.GO.STATE Monday through Friday 10AM 6PM Visit the Spartan Ticket Office Monday through Friday 10AM 6PM *Requests-with-payment do not guarantee the purchase of bowl tickets. WHEN IS THE DEADLINE TO REQUEST GAME TICKETS & PARKING? Spartan Fund Donors University Donors Football Season Ticket Holders Tuesday, December 8 th 6 PM MSU Students Public/Alumni Tuesday, December 8 th 6 PM Beginning on Thursday, December 10 th if available until sold out HOW MUCH ARE GAME TICKETS & PARKING? Refunds will be issued if the order is filled at a lower level when seats are assigned in donor priority order. All student tickets are $75 (limit 1). $240 Club Seat $150 Reserved Seat Parking pass - $45 HOW WILL BOWL GAME SEATS BE ASSIGNED? Spartan Points Matter! Orders for bowl tickets will be filled in the following donor priority order: 1 st Priority Current Spartan Fund Donors and University Donors (by donor level first and then by Spartan Points within each level - see grid below for order limits) 2 nd Priority Football season ticket holders who are not Spartan Fund Donors or University Donors (if available) 3 rd Priority Public/Alumni orders

2 CAN I BECOME A SPARTAN FUND DONOR TO INCREASE MY CHANCES OF GETTING OR IMPROVING THE LOCATIONS OF GOODYEAR COTTON BOWL CLASSIC/COLLEGE FOOTBALL PLAYOFF TICKETS? To reward our donor s loyalty, the June 30 th deadline to become a Spartan Fund member for this year will be enforced. First opportunity for tickets is provided to those loyal donors who have already provided the philanthropic support to help keep MSU Athletics a self-sustaining department. If you wish to become a Spartan Fund donor for next year s ticket opportunities, please contact the Spartan Fund at HOW MANY GOODYEAR COTTON BOWL CLASSIC/COLLEGE FOOTBALL PLAYOFF TICKETS CAN I REQUEST? Donation Donor Level (listed in priority order) Number of Tickets $50,000+ ATHLETIC DONOR Ambassadors R90 8 $25,000+ ATHLETIC DONOR Champions Circle R80 8 $10,000 ATHLETIC DONOR Scholarship Level R70 6 $10M UD DONOR Beal Society Y75 6 $5M UD DONOR Williams Society Y70 6 $2.5M UD DONOR Wharton Society Y60 6 $1M UD DONOR Kedzie Society Y50 6 $5,000 ATHLETIC DONOR Directors Club R60 6 $500,000 UD DONOR Shaw Society Y30 4 $250,000 UD DONOR Abbot Society Y25 4 $2,000 ATHLETIC DONOR Honorary Coaches Club R50 4 $100,000 UD DONOR Snyder Society Y20 4 $50,000 UD DONOR Hannah Society Y15 4 $1,000 ATHLETIC DONOR Captains Club R40 4 $25,000 UD DONOR Beaumont Tower Y10 4 $500 ATHLETIC DONOR Green & White Club R30 4 $250 ATHLETIC DONOR Sparty Club R20 4 $10,000 UD DONOR President s Club Y05 4 $5,000 UD DONOR over 5 years MSU faculty/staff 1855 Club Y03 4 $2,500 UD DONOR over 5 years President s Club Associate Y00 4 $100 ATHLETIC DONOR Ralph Young Club R10 4 Spartan Backer R05 with season $50 ATHLETIC DONOR tickets 4 Season ticket holders non donors 4 Public & Alumni NOT AVAILABLE

3 WHAT TRAVEL PACKAGES ARE AVAILABLE? For information or to make reservations for the official university tour, offered by the MSU Alumni Association and Spartan Athletics, please visit WHY CAN T I SELECT MY SEATS WHEN I PLACE MY ORDER? Requests are just that, once the request can be filled Michigan State University, like other institutions, assigns seats in donor priority order. With this method it is necessary to take orders until the priority deadline of 6PM on December 8 th and then evaluate the number of tickets requested with the available seats. Once we are sure we can accommodate all of the requests, seats will be assigned in the donor priority order (listed above). Students will be assigned within a student block of tickets. WHEN WILL I GET CONFIRMATION OF MY GOODYEAR COTTON BOWL CLASSIC/COLLEGE FOOTBALL PLAYOFF TICKET REQUEST? Immediately after placing your request-with-payment you will receive a Request Received ; this does not guarantee that you will receive game tickets. After December 8 th 10PM you will receive a Request Filled or Request Refunded . WHERE IS THE MICHIGAN STATE BLOCK OF TICKETS? As the visiting team, MSU s block of tickets will be located in the north corner and assigned in donor priority order. The Goodyear Cotton Bowl Classic/College Football Playoff, like all major bowls, reserves the "best" tickets for its corporate sponsors, committee members, and annual customers. These are customers that will attend the game every year, irrespective of the participating schools. This is standard practice for major bowls. ONCE MY GOODYEAR COTTON BOWL CLASSIC/COLLEGE FOOTBALL PLAYOFF REQUEST IS FILLED, HOW AND WHEN WILL I RECEIVE MY NON-STUDENT TICKETS? Mailed by December 16 th via 1 st class mail for delivery no later than December 24 th. Will Call - PHOTO ID REQUIRED TO CLAIM TICKETS o Spartan Ticket Office in Jenison Field House Wednesday, December 16 th Wednesday, December 23 rd from 10AM 6PM CLOSED ON DECEMBER 24 th - 27 th o Gaylord Texan, 1501 Gaylord Trail, Grapevine, TX Wednesday, December 30 th 10AM 4PM AT & T Stadium, North Ticket Office at Gate A o Thursday, December 31 st 11AM halftime at AT&T Stadium, North Ticket Office at Gate A WHAT IF I ORDER TICKETS THEN DECIDE NOT TO GO? Cancellations with refund (less $25 processing fee) will be accepted through December 6pm via written request ed to tickets@msu.edu.

4 WHERE IS THE TEAM STAYING? Gaylord Texan, 1501 Gaylord Trail, Grapevine, TX HOW CAN I GET A PARKING PASS? $45 parking passes can be ordered at the same time tickets are requested. Texas Rangers Ballpark parking lots available for game day cash lots $50 so save $5 and buy pass before game day Parking passes guarantee you a parking space within a designated lot number, filled on a first-come, first-serve basis. For handicapped parking purchase a parking pass AND use state handicapped license plate or hang tag. There are handicapped parking spots in each lot, filled on a first-come, first-serve basis. Some Arlington area hotels offer shuttles to the game. RV Parking opens December 30 th at noon and those passes are $150 WHAT HOTELS AND/OR ACTIVITIES ARE AROUND THE BOWL GAME? For information regarding the Bowl game, hotel accommodations, transportation, hospitality packages, etc., please visit HOW MANY TICKETS CAN A MICHIGAN STATE STUDENT REQUEST? Current MSU Students can request one (1) tickets each Sales online only at Requests will be taken until 6PM on Tuesday, December 8 th o If requests exceed the supply of tickets a lottery will be conducted Ticket must be claimed in person in Texas by presenting a valid MSU ID and a second picture ID, both bearing a reasonable resemblance to the person presenting the ID s. o Thursday, December 31 st 11AM halftime AT&T Stadium, North Ticket Office at Gate A MSU students should claim their game ticket with the student(s) they wish to be seated $75 + $15 processing fee WHAT ARE THE DATES TO REMEMBER? Dec 7 Dec 8 6PM Dec 8 6PM Dec 8 after 10PM Dec 10 Dec 11-6PM Dec 16 Dec Place ticket request-with-payment online at Deadline for Spartan Fund members and football season ticket holders to submit request-with-payment for bowl tickets Deadline for students to request ticket s sent regarding status of request Tickets offered to the public if available Deadline to cancel request-with-payment Tickets mailed if not marked for will call Tickets available for will call Monday through Friday 10AM 6PM

5 ANYTHING ELSE SPARTAN FANS SHOULD KNOW? No backpacks, bags, intoxicants, video cameras, coolers, noisemakers or signs are allowed. AT&T Stadium has modified its security policy by limiting the size and style of bags allowed in the stadium. Guests are not permitted to exit and re-enter the stadium or plazas after a ticket has been scanned into the stadium. WHAT IS THE PROCESS TO SECURE NON-STUDENT GOODYEAR COTTON BOWL CLASSIC/COLLEGE FOOTBALL PLAYOFF TICKETS? Submit Request-With-Payment Before 6PM Receive Request Received After payment processed Receive Request Filled or Unable to Fill Request * After 10PM After 10PM Tickets Mailed By Refunded Immediately *Requests-with-payment do not guarantee the purchase of bowl tickets.

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