Communications, Marketing, Recruitment and Admissions. Recruitment and Admissions. Student Engagement and Recruitment Assistant

Transcription

1 Job escription Student ngagement and Recruitment Assistant School/irectorate Section Job Title Reports To Communications, Marketing, Recruitment and Admissions Recruitment and Admissions Student ngagement and Recruitment Assistant Head of Recruitment and Admissions Grade O&A 3 Principal Accountabilities To play a team role in implementing the University s home recruitment strategy. To nurture, support and identify partnerships where appropriate with colleagues in the areas of school/college/community liaison for the purpose of recruiting home students. Activities will include representing and being involved in the organisation of the University at H/Career Fairs, community events, School/College engagement as well as Open ays/venings and assisting efforts to widen access in respect of recruitment to full and part-time courses. To liaise with existing partnerships, and with other relevant education institutions, on behalf of the University where appropriate. To support the department in meeting student targets for home including where relevant progression/articulation agreements. Key Tasks To support a partnership approach both in the UK and beyond working with colleagues in CMRA with schools, colleges, careers services, training agencies and other intermediary organisations and partners as appropriate, to support a framework within which recruitment activities might flourish. To contribute to the development and production of effective marketing materials to support student recruitment (brochures, electronic marketing materials, presentations, advertising, leaflets, posters and banners etc.). To liaise with University Schools and epartments, supporting their recruitment plans and activities in designated regions/markets where appropriate. To support the provision of relevant market intelligence from engagement and events attended to assist in this process for internal University Schools and epartments.

2 To be aware of competitor recruitment practises and develop appropriate responses where necessary. evelop strong working relationships with both academic and administrative staff across the University on matters relating to student recruitment. To contribute intelligence gathered to support market research and analysis on potential new markets/regions to assist in informing recruitment activity and make recommendations via monthly reports in order to recruit suitable students from designated markets/regions To meet set targets with regard to student recruitment activity and to feed into the appraisal of existing plans and practices in order to support new approaches being designed to assist the University meets its targets in relevant markets. To assist with preparation and deliver presentations to target audiences, to Schools/colleges/community groups and other stakeholders in the UK and beyond to enthuse students, parents and partners about university studies in general and Wrexham Glyndwr University in particular ensuring always working within our compliance requirements. To support a targeted approach to developing close and sustained relationships with schools and colleges, including supporting progression/articulation agreements and related activities with CMRA colleagues, to promote Wrexham Glyndwr as the university of first choice. To work with the vents xperience and CRM Officer to develop measurements of the efficiency of such activity to inform future recruitment activities/plans. To support and attend University Open ays/vening as required. To play a key role in the summer recruitment Out and About activities. To organise and support taster visits to the University including targeting appropriate schools, colleges, individuals and intermediary organisations. To identify and effectively communicate good news stories / case studies and liaise with both Marketing and Communications teams so as they be utilised to support recruitment activity. ata management and use via the CRM or other third party systems to manage all contacts and where relevant deliver communication, pre-and post-activity to maintain data and produce reports to show maximum return on investment and provide benchmark data to utilise for forward planning and budgetary considerations To undertake any other duties as requested but commensurate with grade and post holder s experience and ability. PRSONAL ACCOUNTABILITIS To act in a professional manner at all times and maintain confidentiality of information. To maintain an appropriate awareness of, and work effectively within, the policies and procedures of the University, participating in appropriate processes (e.g. appraisal, continuing professional development, qual Opportunities Policy and financial regulations). To act in support of the University's Health, Safety and nvironment Policy by working safely and following the procedures and codes of practice derived to protect all staff. To deputise as necessary for areas commensurate with responsibilities. To prepare data, information and other reports commensurate with areas of responsibilities.

3 PRSONAL QUALITIS AN ATTRIBUTS xcellent communication skills, self-motivated and enthusiastic Confident, competent, diplomatic, non-judgemental and an amenable manner with a good sense of humour Sensitive to other people s needs, patient and understanding of other people s attitudes and behaviour. Flexible approach to work and a willingness to undertake occasional evening and weekend work Ability to handle confidential matters with discretion and sensitivity Comfortable working and communicating with students from a range of different backgrounds and cultures fficient, reliable and professional approach to work at all times, including smart appearance as appropriate. Committed to team-working but ability to work on own initiative when necessary. General uties You will ensure that appropriate management systems and procedures are in place to meet your health and safety duties and responsibilities contained within the University s health and safety policy. In particular you will ensure that appropriate risk assessments are carried out in respect of significant hazards and that safety inspections are undertaken on at least an annual cycle in each workplace under your control. It is the responsibility of employees to apply the University s qual Opportunities Policy in their own area of responsibility and in their general conduct. All staff have a responsibility for promoting high levels of customer care within their own areas of responsibility. Post holders are expected to co-operate with the Staff Appraisal and evelopment process, engaging in the setting of objectives in order to assist in the monitoring of performance and the development of the individual. You will assess the training and development needs of each member of staff under your control to ensure they are adequately supported in relation to their work responsibilities. Such other relevant duties commensurate with the grade of the post as may be assigned by the Manager in agreement with the post holder. Such agreement should not be unreasonably withheld. The key responsibilities contained in this job description are indicative not exhaustive. uties and responsibilities may be altered in discussion with the post holder.

4 Review This is a description of the job as it is presently constituted. This job description is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. The procedure is conducted jointly by each manager in consultation with the individual whose job is being reviewed. All staff are expected to participate fully in such discussions. It is the University s aim to reach agreement to reasonable change, but if agreement is not possible, it reserves the right to insist on changes to the job description after consultation with the individual concerned.

5 Person Specification Student ngagement and Recruitment Assistant In order to be shortlisted you must demonstrate that you meet all the essential criteria and as many of the desirable criteria as possible. Where we have a large number of applications that meet all of the essential criteria, we will then use the desirable criteria to produce the shortlist. Selection Criteria Attributes Item Relevant Criteria Identification Method Rank 1.1 To support the implementation of the university recruitment strategy 1.2 xcellent communication skills, both verbal and written as well as good interpersonal and presentation skills 1.3 Ability to plan ahead, problem-solve and to work on own initiative with a can do attitude 1.4 Team player with flexible approach to work and working hours, confident, competent, nonjudgemental and an amenable manner with a good sense of humour 1 Skills & Abilities Good standard of literacy, numeracy and IT skills xcellent organisational skills with the ability to manage workloads, prioritise and meet deadlines ensuring accuracy and attention to detail 1.7 Have an enthusiastic, flexible, adaptable approach and the ability to work as part of a team in a busy and demanding environment 1.8 Strong organisational and record-keeping skills 1.9 Willing to work flexibly, this will include regular off site travel within the UK and will include evenings and weekend working from time to time 1.10 The ability to communicate through the medium of Welsh.

6 2.1 xperience of recruitment and marketing within Higher ducation 2 General & Specialist Knowledge 2.2 xperience of student recruitment in a widening participation environment 2.3 xperience of using a CRM system to support recruitment 3 ducation & Training Qualified to degree level or equivalent experience. vidence of training and continuous professional development A, C, C 4.1 xperience of working within a busy and demanding office environment 4.2 xperience providing excellent customer service with a proactive and positive, client-centred approach. 4 Relevant xperience 4.3 xperience of working within compliance, processes and procedures 4.4 xperience of using new technologies and IT systems to support processes and communications 4.5 xperience of planning and organising events for a range of different audiences 5.1 Ability to plan and prioritise own workload based on day to day requirements 5 General Requirements Proven ability to work and communicate effectively within a multi-disciplinary team and wider university setting Ability and willingness to learn new information, systems and skills and disseminate where appropriate 5.4 Professional and polite manner at all times I 5.5 A clean UK driving licence, C ate of Revision

7 A Application Form I Interview Key Identification Method T C P Test Copy of Certificates Presentation G Group Assessment Rank ssential esirable