LOVE LONDON WORKING. This post is part funded by the European Social Fund through the Greater London Authority, managed ESF programme

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1 JOB SPCIFICATION LOV LONDON WORKING Job title: Finance, Compliance and Audit Co-ordinator This post is part funded by the uropean Social Fund through the Greater London Authority, managed SF programme Responsible to: Programme Manager (Strategic) Responsible for: Finance Assistant by: Supporting individuals on the Love London Working (LLW) programme to access training and employment opportunities, including apprenticeships. Location: Bromley, with a requirement to work in locations throughout the Greater London area. Key Areas Description Performance standards are satisfactory when: Finance and Internal Audit Complete a programme of assurance and internal audit assignments as directed by the Programme Manager The programmes assurance arrangements are effective; meet all SF regulatory requirements and accord with best practice. Assess the effectiveness of the design and operation of the Programmes internal controls and data management systems across a range of financial and nsure the data management system is fully implemented and is appropriate and effective for the collection and storage of customer data. 1

2 LOV LONDON WORKING programme delivery processes Support the development of audit scopes and detailed test plans, including computer assisted audit techniques Deliver timely, well written and precise reports that provide a sound evaluation of the systems of internal controls and recommend practical control improvements nsure appropriate reports are available to the programme management team. Complete assignments in accordance with agreed processes and standards, including gathering and documenting sufficient evidence Develop and maintaining internal and external audit processes to appropriate standards Develop and build effective business relationships across the partnership Track, review and report on the adequacy of corrective action taken by management on the follow-up of accepted recommendations. Participate on the strategic and operational project group as required by the programme manager, providing recommendations and guidance on project risk management and controls. 2

3 LOV LONDON WORKING Undertake special reviews and audits from time to time as directed by the Programme Manager nsure partners have correct financial processes in place. Check financial returns (claims) to ensure they are accurate and compliant, checking for required evidence. Delivery, audit and compliance management nsure that the Data Management System is being effectively used by partners Regularly visit partner organisation and carry out audits of records and effective use of data management system Deliver data management system training to partners as required. Develop methodology for effective audit and compliance tasks Deal with and report to the Programme Manager on any programme compliance issues identified on visits, Audit the collection of customer profiling data for the programme. Up-to-date, accurate information on programme participants is collected. ffective methodology agreed and implemented Customer profiling data is collected, up-to-date and accurate. All communication with partners is tailored to meet individual requirements. quality impact assessments are completed and reviewed. Approved policies and procedures are followed. Reports of partner complaints, are followed up 3

4 LOV LONDON WORKING Deliver a consistent, effective and efficient service to partner organisations promptly and effectively and outcomes are analysed to identify service improvements Programme Controls Assurance Staff Management nsure programme delivery services that are inclusive and accessible to our customers. Where appropriate, raise compliance issues with programme manager. Advise the programme manager, of the adequacy and effectiveness of the system of internal controls. Formulate appropriate frameworks to ensure that sufficient assurance is provided on programme Controls assurance and other good practice. To develop and manage staff ensuring that suitable performance targets and standards are set, regularly monitored and reviewed; that appraisals are carried out and that any appropriate disciplinary action is taken; and that staff development and training needs are met. Clear and effective systems of programme controls operate throughout the partnership 1-1 s and appraisals completed. Regular team meetings are held. Flexibility Other duties which are broadly consistent with the job description and level of the post. When this is carried out promptly and efficiently Be available to work outside of core hours as required Responding promptly when relevant issues are identified quality and Diversity Comply with the organisation s quality and Diversity The policy is followed and you are trained as 4

5 LOV LONDON WORKING Health and Safety Personal Responsibility Policy and ensure that housing management services embrace this. nsure compliance with Affinity Sutton s Health and Safety Management System. All personal risk assessments completed/reviewed and relevant action taken to mitigate risk. To maintain the highest standards of personal and professional behaviour in keeping with the profile of the role inside and outside the organisation. required and are clear on your responsibilities. Services are monitored to ensure that they are fair and non discriminatory The policy is followed and you are trained as required and are clear on your responsibilities in line with the Health and Safety Management System. Good Practice and changes to legislation or regulatory requirements are followed up and you are aware of the changes. Risk assessments completed/reviewed regularly and relevant action taken. nvironmental Demonstrate a commitment to environmentally friendly practices in line with the organisation s nvironmental Sustainability Strategy and relevant legislation. 5

6 PRSON CRITRIA LOV LONDON WORKING Job title: Finance, Compliance and Audit Co-ordinator This post is part funded by the uropean Social Fund through the Greater London Authority, managed SF programme ducation / Qualifications Knowledge & Understanding Skills xperience Attributes Recognised financial qualifications required. An understanding of data management systems An understanding of the Data Protection Act The ability to exercise good judgement xcellent communication skills, able to adapt approaches and techniques dependent on the audience. Able to develop effective working relationships with partnership members and with key agencies. Ability to work innovatively and independently, developing good practice and new solutions to effect improvements to the service. Ability to use computer systems as a mechanism to improve service delivery Good organisational and administrative skills. Ability to record information accurately xperience of customer service; in dealing with people on the telephone and in person. xperience working to deadlines and service level agreements. xperience of investigative interviewing Ability to work on own initiative An eye for detail Flexible approach and commitment to achieving results. Customer focused D 6

7 LOV LONDON WORKING Other = ssential D= Desirable Ability to analyse and interpret information Ability to carry out occasional evening/weekend visits Full driving licence D 7