Workshop. Workplace Conflict and. Psychosocial Risk Management

Transcription

1 Workplace Conflict and Psychosocial Risk Management Workshop Tuesday 27th June from 9:00am to 4:30pm Karstens Conference Room, 123 Queen St, #asamsocial

2 A one day workshop exploring how to design and build a wellbeing system to minimise psychosocial risks resulting from workplace conflict Psychosocial risks and work-related stress are among the most challenging issues in occupational health and safety. They impact significantly on the health of individuals and can have significant implications for the health and success of whole organisations. Overwhelming evidence shows that organisations with a positive workplace culture are flexible, innovative and productive and have high retention rates. Identifying and managing psychosocial hazards through a clever, values-driven management system is the basis of building such workplaces. This in-depth, evidence-based workshop will help you understand how to design and build a wellbeing system that reduces psychosocial risk and fosters a positive workplace culture and civility in the face of individual and organisational conflict. What will be explored in the workshop? Psychosocial hazards arise from poor design, organisation and management of workplace responsibilities, as well as poor social structures within the work environment. Common symptoms of negative workplace cultures resulting from poor social structures include incivility, individualism, the emergence of silos and anti-social behaviours, which actively work against the best interests of the organisation as a whole. Often, we become aware of psychosocial risks when things have reached an extreme point and an oppositional culture already exists that prevents a restorative solution and damages employee health and productivity. Where prevention is not possible, intervening immediately and building a sustainable pattern of management not only stops things before people are hurt: it actually improves people s experience of work, enabling growth and happiness. In building wellbeing systems that counteract the risks associated with psychosocial hazards and conflict a number of important factors must be taken into account. During this workshop participants will explore the following factors: What is meant by psychosocial risk and where does it come from? How does it impact the individual? How can you identify and measure the risk in your workplace? What can be done to minimise the risk? How do you develop effective strategies to help prevent it? How do you minimise the chances of psychological impact if an incident occurs? What will be the key benefits/takeaways from the workshop? Understand what workplace wellbeing really is Understand the risks to individuals and your organisation Understand what you need to do to effectively manage the risks Gain the knowledge and tools to build a safe workplace

3 During the workshop you will build your knowledge of psychosocial risks and how to identify and manage them. Working alongside fellow participants you will explore three key themes through real life case studies. Identifying and understanding the problem Accurately diagnosing and understanding the problem you are facing is where you must start. This involves a diagnostic process of examining a problem based upon common experience of how psychosocial hazards manifest in the workplace. This process helps you identify the drivers of that problem using diagnostic tools embedded within the wellbeing system. Identifying the best systems and strategies Undertaking a thorough diagnostic allows you to see both the macro and micro issues and, therefore, develop a broad organisational strategy that breaks down into individual interventions. Organisational wellbeing is an evidence-based process, so the strategy s success can be monitored continuously and modified, as required, to have the best outcome. This acquired learning allows the organisation to grow its knowledge of managing psychosocial hazards and become better every day. Conflict, although destructive and hurtful, is a portal for change. It allows the organisation to see its failure and requires it to intervene. But what is the right intervention? This phase examines what are the right interventions and how Systems Theory helps you calibrate the interventions for greatest and most sustainable impact. Implementing appropriate systems and strategies Implementation of the strategy is not as easy as simply pushing a button. It requires careful communications and a change in the way we approach HR/ people management. It requires courageous, generous and evidence based leadership to win buy-in and trust. This means changing communications all the way down to policies and procedures, performance discussions and how we think about and deal with wellbeing.

4 Speakers Agenda Tuesday 27th June :00-09:20 Introduction 20 min 09:20-09:50 Psychosocial Risk 30 min 09:50-10:30 Problem 1 ANDREW DOUGLAS Principal - Workplace Relations, VIC Macpherson Kelley Andrew, the Victorian Head of Macpherson & Kelley s Workplace Relations team, is a highly sought after workplace professional within Australia, New Zealand and Asia. His proactive approach to understanding ever changing Employment, IR and OHS laws ensures his clients are always one step ahead of their competition. Working with a number of employers, Andrew builds wellbeing programs that improve employee health and productivity whilst reducing worker s compensation premiums. Andrew is a skilled author and seasoned speaker who writes and presents about workplace law issues. 40 min 10:30-10:50 Morning Tea 10:50-11:50 System of Risk Management and the Law 60 min 11:50-12:30 Psychosocial Risk Strategies Simon Brown Greaves 40 min 12:30-13:30 Lunch 13:30-14:30 Problem 2 60 min 14:30-15:00 Implementation and Strategy 30 min SIMON BROWN GREAVES Facilitator and Director, FBG Group Simon Brown-Greaves is an experienced senior executive and organisational psychologist with more than 20 years involvement in helping businesses and public sector organisations align people and performance. Prior senior roles include an executive management role at Chandler Macleod and CEO of the OSA Group As consultant and executive coach, Simon has worked closely with the executive teams of many of Australia s leading public and private organisations and he continues to partner with them to help solve complex cultural issues and develop leadership effectiveness. 15:00-15:20 Afternoon Tea 15:20-15:50 Implementation Continued Simon Brown Greaves 60 min 15:50-16:20 Problem 3 30 min 16:20-16:30 Questions and Conclusion 10 min

5 REGISTRATION FORM THIS DOCUMENT IS A TAX INVOICE WORKPLACE CONFLICT AND PSYCHOSOCIAL RISK MANAGEMENT WORKSHOP TUESDAY 27TH JUNE KARSTENS CONFERENCE ROOM, 123 QUEEN ST, MELBOURNE RETURN VIA OR FAX: AN INITIATIVE OF THE WORKPLACE TRAINING ADVISORY AUSTRALIA (ABN ) PROMO CODE (If applicable) Today s date: Organisation name: Phone: Mobile: Contact name: Postal address: Title/position: Names of participants Title/position (required for confirmation details) FEES GST incl. Rate Single delegate 3 delegates or more (per person) Early Bird $295 $245 pp Standard $495 $445 pp TOTALS TOTAL DELEGATES: TOTAL REGISTRATION FEES DUE: $ HOW DID YOU HEAR ABOUT THIS EVENT? DIETARIES PAYMENT METHODS Please Invoice Me Name Amount $ Card Number Signature: Expiry Date Verification No. 3 digit number on card signature strip EFT Ac Name: Workplace Training Advisory Australia P/L Bank Name: Westpac, Melbourne BSB: A/c No *Please remittance advice to: finance@wtaa.edu.au FURTHER DETAILS Telephone: / info@asam.edu.au / Post: Level 9, 607 Bourke St, Melbourne, VIC 3000 A substitute delegate is always welcome with written notification. No substitution fees will be charged provided notification is provided at least one week prior to the event. For standard registrations, in the event you wish to cancel your registration more than 30 days prior to commencement of the event, you agree to pay a cancellation fee of 10% of the event fee. If you cancel your program registration less than 30 days before commencement of the Program, you agree to pay a cancellation fee of 30%. Registrations made at an early bird or otherwise discounted rate are non-refundable. If you wish to cancel your registration more than 30 days prior to the event, you will be provided credit towards an alternative event. Due to circumstances outside of our control, it is possible we may need to cancel, reschedule, or change the venue of an event. We will make all reasonable efforts to inform attendees of any such changes with as much notice as possible. Should your Program be rescheduled or cancelled by us, all fees you have paid will be credited towards an alternative event or refunded to you. You acknowledge and agree that, to the extent the law allows, our liability is limited to the event fee and we will not be liable for any costs, damages or expenses incurred by you as a result of a cancellation, deferral, reschedule or change of venue. None of the above is intended to compromise your rights under Australian Consumer Law. Photos and/or video may be taken by us at the event and used for marketing purposes without further notice or permissions required. OFFICE USE ONLY CC ACT IR AL CD CA QA

6 ENQUIRIES Australian School of Applied Management Level 9, 607 Bourke Street Melbourne, VIC 3000 Phone: Web: