Position Description OUR VISION OUR GUIDING PRINCIPLES. Position Title: NDIS Manager Reports To: CEO. Department: NDIS Position Type:

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1 Position Description Position Title: NDIS Manager Reports To: CEO Department: NDIS Position Type: Full Time (2 year contract) Funded By: Department of Human Services Community Services Level 8 pay point 3 VMIAC Overview: VMIAC is the peak Victorian non-government organisation for people with lived experience of mental health or emotional issues. VMIAC engages in a number of activities, including information provision, mutual support and self-help, individual, group and systemic advocacy, research and evaluation, and education and training. We look forward to working with you OUR VISION A world where all mental health consumers stand proud, live a life with choices honoured, rights upheld and these principles embedded in all aspects of society. VMIAC Aims to achieve by: 1. Honouring mental health consumer diversity 2. Providing advocacy for mental health consumers 3. Advancing mental health consumer workforce and leadership 4. Delivering information and training to the community 5. Enabling mental health consumer driven education and research 6. Developing strategic partnerships. OUR GUIDING PRINCIPLES VMIACS s work is premised on the following beliefs:! People s experiences are respected and valued! People are experts in their own lives! People have a right to self determination! People have capacity to make genuine choices, free from coercion! People should be safe, respected, valued and informed! People s diversity is embraced 1

2 Working Relationships: Internal External CEO VMIAC NDIS staff Consumers NDIA Principle Objective: Reporting to the CEO, you will play a vital role in helping to set the policy direction of the organisation; and work collaboratively with VMIAC organisational members and networks to promote the rights of consumers. You will have the ability to lead VMIAC policy work in NDIS areas to achieve maximum impact, including through the design and management of policy, advocacy as well as represent VMIAC externally as required. You will provide strong collaboration with diverse stakeholders, working to achieve real change for consumers affected by mental health issues and the NDIS. Specific Responsibilities: Leadership and Management Managing, developing and leading day-to-day service provision and providing leadership in all aspects of the operation of service regarding the NDIS Manage a small team who will be responsible for the NDIS deliverables, education, appeals and reviews, advocacy Ensuring services are of a high standard and comply with standards of quality practice Managing, developing and maintaining key partnerships with internal and external stakeholders Ensure that all reporting mechanisms are completed with due diligence Developing and maintaining partnerships with key stakeholders Attend and participate in regular forums, interagency and stakeholder meetings as required Actively market and publicise VMIAC in the community Develop partnerships in accordance with our diversity strategy 2

3 Systemic Advocacy Set up consultation sessions with consumer groups with relevant experiences to establish what they need from advocacy, information and resources in order to build capacity to make supported decisions within the principles of the NDIS Where a group does not exist, recruit consumers for the topic or location to participate in consultation sessions so their experiences and views can be heard and they can be represented. Use information and examples gleaned from consumer groups and individuals to identify key systemic issues to enable VMIAC to advocate for changes to relevant legislation, policies and practices. Program Activity and Service Delivery Build a rapport with service providers and engage with key contacts in order to facilitate collaborative and strong working relationships. Represent VMIAC at various information forums and seminars for consumers and service providers to raise awareness and education of responsibilities, rights and requirements within the NDIS Ensure knowledge of legislation and policy is current to ensure accurate advice and Administration representation. Provide monthly reporting to the CEO of program activity Ensure all administration relating to the NDIS is up to date and relevant Teamwork and Communication Attend monthly staff meetings on the 2 nd and 4 th Thursday of the month Providing peer support to colleagues where possible and when it s safe to do so, working towards creating a safe and happy workplace. Actively contribute to Workplace Health and Safety by taking reasonable care for personal health and safety and that of others in the workplace, raising suggestions and concerns as they arise to ensure a safe work environment for employees, consumers and visitors. 3

4 Skills, Competencies and Behaviours: 1. A lived experience of mental health issues is essential for this role. 2. Knowledge or experience of the issues facing consumers of mental health services. 3. Tertiary education in community services, community development or other relevant areas or an equivalent combination of experience, education or training. 4. Demonstrated experience delivering advocacy services within community development programs in Mental Health. 5. Experience managing a team, supporting team members in achieving the objectives of their roles, addressing issues as they arise and providing guidance and direction. 6. Ability to hold performance conversations and conduct collaborative performance reviews. 7. Experienced in addressing, documenting and resolving performance and workplace related issues. 8. Ability to interpret and work within the required guidelines of organisational policies and procedures and associated legislation, including the ability to identify issues and problem solve. 9. Demonstrated commitment to consumer participation at an individual, group and organisation level. 10. Experience communicating, collaborating and representing a diverse range of people in both individual and a group setting. 11. Strong organisational skills with an ability to effectively plan work to meet objectives and also manage the needs of consumers. 12. Demonstrated written communications skills with experience writing letters, reports, articles, fliers, pamphlets and submissions. 13. Sound verbal communications skills and professional presentation. 14. Experience in facilitating individual and group meetings, public speaking and negotiating. 15. Intermediate skills in Microsoft Office or equivalent are required and experience working with a client database is essential. 16. A current Victorian driver s licence is essential. Equipment: 1. Use of company vehicle for business purposes Special Conditions: 4

5 Travel is required to meet with rural and metropolitan consumers, service providers and agencies Occasional travel may be required in response to specific Consumer needs and requirements. Employee Signature: Date: / / CEO Signature: Date: / / 5