POSITION DESCRIPTION General Manager Learning
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- Bridget Butler
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1 MERCY HEALTH POSITION DESCRIPTION General Manager Learning Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: General Manager Learning Employee name: TBA Entity/Group: Business Unit/Department: Support Services People, Learning & Culture Date: August 2012 Position reports to: Executive Director People Learning & Culture Positions reporting to this one: Education Manager MPHI MHTI Manager Clinical Education Manager Aged and Community Services Position Purpose: To ensure the effective, efficient and economic delivery of Education across the organisation. To contribute to building a learning culture across the organisation, by implementing a Learning and Development strategic plan for Mercy Health. Promote teaching, training and research across the whole organisation. Involvement in clinical placement networks to ensure Mercy Health is involved in workforce planning and increased student placements across the whole organisation.
2 Qualifications: Current Nursing Registration with the Australian Health Practitioner Regulation Agency (AHPRA). Resource management: Current Midwifery Registration with AHPRA is highly desirable. Tertiary post graduate qualifications in education, preferably Masters of Education. Tertiary postgraduate qualifications in health administration or management. Knowledge of the Education and Care Services National Quality Framework as it relates to educational practice or the ability to acquire such knowledge. Sound understanding of the Department of Health and Ageing (DoHA) and Department of Health (DoH) funding for training and development. Demonstrated experience in managing quality systems, in particular experience in managing an RTO. Total staff management (FTE): Annual Operating Expenditure: To be determined Annual Capital Expenditure: Mandatory Organisational Personal competencies Competencies Orientation Excellent communication and interpersonal skills. Experience in writing business cases and submissions for funding. Diversity Training Proven ability to work effectively in multidisciplinary project teams and with a range of stakeholders and staff groups. Fire and Emergency Training Highly developed time management skills - ability to meet deadlines and prioritise tasks. OHS Training Demonstrated problem-solving and analytical capability. Job Competencies Develop, document and review the company s Professional Development Strategy and Professional Development Policies and Procedures. Collaborate with organisational leaders on professional development needs and priorities. Ensure memorable, positive and informative professional development experiences. Develop, coordinate and ensure the delivery of meaningful leadership initiatives for leaders and leadership aspirants.
3 Recruitment & Selection Training Demonstrated understanding of the links between the values, vision and mission of the organisation and aged care. Capacity to reflect on personal practice and understand organisational dynamics. Ability to bring together stakeholders with competing needs to meet organisational objectives. Implement and facilitate effective work processes and plans. Develop workshops and presentations, both internal and external to the organisation, based on identified needs. Promote the organisation through research projects and external presentations and conferences. Ensure effective planning for and delivery of scheduled management and leadership forums. Participation in workforce planning with other metropolitan Health care facilities and the Department of Health Participation in and representation of Mercy Health in Clinical Placement Networks and other steering groups. Key Result Areas Key Activities Standard Measures Demonstrates and upholds the Values and Mission of Mercy Health. Ensure the values of Mercy Health are incorporated into daily work practices for all staff. Be compassionate and provide support to staff and customers. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Communicates openly and honestly as an effective team member. Organisational Education and Training Effectively manage the education and training services of Mercy Health to meet the agreed organisation s strategic aims. Working with business leaders and Ability to implement education programs in a culturally diverse workforce. Ensure quality training programs and orientation initiatives are developed and
4 Key Result Areas Key Activities Standard Measures managers to identify training needs and implemented for new employees. trends within the business. Manage and oversee the strategic development of the education programs. Work collaboratively with the business leaders and managers to develop and maintain effective and positive relationships with external education providers and stakeholders. Implementation of the learning and development strategic plan for Mercy Health. Establish training benchmarks and meet agreed KPIs. Compliance with relevant professional standards. Effective and positive relationships with relevant stakeholders in place. Learning and development strategic plan implemented. Improved standards of clinical care. Strategy Work collaboratively with business leaders and managers to identify learning and development opportunities and ensure integration of the related activities between the services and facilities. Business plans are submitted and approved, are linked with the Mercy Health strategic direction and achieve objectives. New business ventures perform according to business cases. Work collaboratively with business leaders and managers to develop a Learning and Development strategic plan for Mercy Health. Existence of clear learning and development strategy encompassing all workforce groups at all sites. Leadership and Management Maintain IRT as a registered training organisation (RTO), with the scope of training to include appropriate qualifications across all operational areas. Provide leadership to the educational team, specifically in the areas of education, fostering a collaborative team environment and promoting a feedback culture. Develop and maintain the organisational Learning and Development framework Effective framework in place.
5 Key Result Areas Key Activities Standard Measures Effective systems and processes in place. Evaluate the effectiveness of the Learning and Development systems and develop reports to Management Effective governance structures in place. Work collaboratively with the business leaders and managers to develop effective governance structures to oversee all Education and Training strategy and plans. Work collaboratively with the business leaders and managers to ensure effective communication and information dissemination between workforce groups and sites on all Education and Training related information. Employees are informed and aware of the education and training opportunities and programs. Workforce Development Workforce trained in people management and leadership skills appropriate to level and function including; recruitment, training, coaching, counselling and performance management. Work collaboratively with business leaders and managers to ensure Education and Training programs meet current and future workforce development needs. Maintain professional knowledge through literature, networking, committee participation and attendance at relevant lectures and seminars. Demonstrate a commitment to ongoing education. Education and training programs aligned with workforce development needs.
6 Key Result Areas Key Activities Standard Measures Organisational Advice Provide information and advice to the Executive Director People, Learning & Culture and management about education and training services. Contribute to the development of effective communication systems. To work within a multi-disciplinary team to ensure the policies and objectives of the Board of Directors are implemented in accordance with the organisation s strategic plan and the People and Culture s Annual Operating Plan. Takes reasonable care to protect the health and safety of themselves, fellow staff and others in the workplace. Complete incident reports. Elect and support health and safety representatives. Reports hazards, near misses and injuries immediately. Uses personal protective equipment. Contribute to risk assessments. Participate in training and meetings regarding safety. Comply with risk management policies and procedures and instruction. Attend all safety meetings and training sessions. General Manager s Signature: Date: Print Name: Executive Director People, Learning & Culture Signature: Date: Print Name:
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