GSA Federal Supply Service. How to Use Citibank Online Statements

Transcription

1 GSA Federal Supply Service How to Use Citibank Online Statements

2 Explore Citibank Commercial Cards, Government Services How to Use Citibank Online Statements The Eighth Annual GSA SmartPay Conference Valerie Mawdsley, August 2,

3 Goal & Objectives Highlight the features Walk through the ease of sign up and implementation Become more familiar with Citibank Online Statements 2

4 Agenda What are Citibank Online Statements? Features and Benefits of Online Statements Agency and Cardholder Enrollment Navigating the Citibank Online Statements Web site Resources and Assistance Tips for Getting Started Questions 3

5 What is Citibank Online Statements? Cardholder Web-based tool that allows the individual cardholder to: View own statement View unbilled transactions Print the statement Pay electronically (travel card) 4

6 What is Citibank Online Statements? Billing Officer Web-based tool that allows the Billing Officer to: View cardholder statements and summary invoice Export the data to another format Print the invoice in PDF format Pay the invoice 5

7 What is Citibank Online Statements? A/OPC Web-based tool that allows the Agency Program Coordinator to: Add and assign other Program Coordinators access by hierarchy Other program coordinators can view and set up entitlements for others within their hierarchy purview Program Coordinators can view a hierarchy tree, search within the hierarchy, search for users by hierarchy, search for cardholders by name, account number, or through the hierarchy tree Can select a cardholder, view their current or historical statements as well as view new transactions View, download and print cardholder statements and new transactions Cannot submit a payment via Citibank Online Statements 6

8 Overview of Features Electronic access via the Internet Compatible with accounts in all types of programs Available two days after the billing cycle with 12 months of online retention E-payment for individual billed travel program Alternate users CBA only ***A/OPC hierarchy view new this year*** 7

9 Benefits of Online Statements Self-registration and self-service password resets A/OPC, Billing Official and cardholder access notification when statement is available Ease of use 8

10 Benefits of Online Statements (continued) Payments via ACH debits available for U.S.-based IBA clients Downloadable data Interim / unbilled transactions ***A/OPC hierarchy view new for this year*** 9

11 Examples of Ease of Use Here I am in Colorado with a Citibank colleague happy because I ve just signed on to Online Statements and paid my travel card invoice from the hotel business center this morning. 10

12 Examples of Ease of Use (continued) Here I am on the Eastern Shore. I m happy because I ve just stopped at an Internet cafe and confirmed that my electronic payment has been received by Citibank. 11

13 Online Statements Agency Enrollment To enroll your Agency: A/OPC must contact your Business Development Manager BD will set up A/OPC with access to Online Statements at highest level Most recent data files are fed into Citibank Online Statements Complete the process for each program Allow up to four weeks for setup process 12

14 Online Statements Cardholder Enroll or 13

15 Online Statements - Portal 14

16 Online Statements - Portal (continued) 15

17 Online Statements Sign Up 16

18 Online Statements Establish Account 17

19 Online Statements Sign On 18

20 Online Statements Incorrect Sign On 19

21 Online Statements Forgot User Name 20

22 Online Statements Forgot User Name 21

23 Online Statements Password Reset 22

24 Online Statements Summary Page 23

25 Online Statements New Transactions 24

26 Online Statements Print New Transactions 25

27 Online Statements New Transactions 26

28 Online Statements Download New Transactions 27

29 Online Statements Statement Page 28

30 Online Statements Print 29

31 Online Statements Statement Page 30

32 Online Statements Download Statements 31

33 PDF View 32

34 PDF View 33

35 Online Statements - Payments 34

36 Online Statements ABA Routing 35

37 Online Statements Online Payments 36

38 Online Statements Online Payments 37

39 Online Statements Online Payments 38

40 Online Statements Statement Page 39

41 Accounts Central Billed Add Alternate 40

42 Accounts Central Billed Add Alternate 41

43 Accounts CBA and IBA Activate Additional Account 42

44 Accounts CBA or IBA - Activate Additional Account 43

45 Accounts Central Billed and Individual Billed 44

46 Accounts - Deactivate 45

47 Accounts Central Billed All Account View 46

48 Accounts Central Billed All Account View 47

49 Online Statements Statement Page 48

50 Profile 49

51 Online Statements Statement Page 50

52 Password 51

53 Online Statements Statement Page 52

54 Online Statements Payment History 53

55 A/OPC View Hierarchy Unit Summary 54

56 A/OPC View Add a User 55

57 A/OPC View - Add a User 56

58 A/OPC View New User Created 57

59 A/OPC View Hierarchy Unit Users 58

60 A/OPC View Update User 59

61 A/OPC View View Accounts 60

62 A/OPC View View Transactions 61

63 A/OPC View View Transactions 62

64 New Admin User Created New Admin User Created To: From: Sent: Tuesday, Jan XX, :34 PM Subject: Citibank Online Statements Greetings! You have been assigned Citibank Online Statements administrator duties for the following site. You will be asked to sign on with a user name given to you by another administrator. Your temporary password is %temppassword%. You will be asked to provide a more permanent password of your choice once you sign on. You should also go to the Profile menu and update your personal information. 63

65 Resources and Assistance Agency intranet or help desk support Citibank Help Desk Client Account Services Manager (CAS) Business Development Manager Program Coordinator 64

66 Some Agencies Using Online Statements Department of Transportation Department of State Department of Homeland Security Nuclear Regulatory Commission U.S. Agency for International Development Veterans Affairs U.S. House of Representatives Department of Treasury National Gallery of Art Bonneville Power Administration 65

67 Tips for Getting Started Agency enrollment A/OPC must contact your Citibank Business Development Manager Allow up to four weeks for set-up process Confirm internal processes for rollout with HR representatives Cardholder sign up self-registration Sign up, sign on, view, print, pay 66

68 Summary Provided you with highlights the features Walked through the ease of sign up and implementation Familiarize you with Citibank Online Statements 67

69 How to Use Citibank Online Statements Questions? 68

70 Reminders Thank you for attending this session! Visit the Citigroup Welcome Center Majestic Ballroom C, Level Two National Industries for the Blind will have a display of products Visit the Citigroup Technical Demonstration Center Landmark 5, Level One Please take a moment to complete your GSA survey for this session 69

71 Citigroup's Corporate and Investment Bank ("CIB") maintains a policy of strict compliance to the anti-tying provisions of the Bank Holding Company Act of 1956, as amended, and the regulations issued by the Federal Reserve Board implementing the anti-tying rules (collectively, the "Anti-tying Rules"). Moreover, our credit policies provide that credit must be underwritten in a safe and sound manner and be consistent with Section 23B of the Federal Reserve Act and the requirements of federal law. Consistent with these requirements, and the CIB's Anti-tying Policy: You will not be required to accept any particular product or service offered by Citibank or any Citigroup affiliate as a condition to the extension of commercial loans or other products or services to you by Citibank or any of its subsidiaries, unless such a condition is permitted under an exception to the Anti-tying Rules. CIB will not vary the price or other terms of any Citibank product or service based on the condition that you purchase any particular product or service from Citibank or any Citigroup affiliate, unless we are authorized to do so under an exception to the Anti-tying Rules. CIB will not require you to provide property or services to Citibank or any affiliate of Citibank as a condition to the extension of a commercial loan to you by Citibank or any Citibank subsidiary, unless such a requirement is reasonably required to protect the safety and soundness of the loan. CIB will not require you to refrain from doing business with a competitor of Citigroup or any of its affiliates as a condition to receiving a commercial loan from Citibank or any of its subsidiaries, unless the requirement is reasonably designed to ensure the soundness of the loan. This presentation is for informational purposes only. Citibank USA, N.A. and its affiliates does not warrant the accuracy or completeness of any information or materials set forth herein. This material does not constitute a recommendation to take any action, and Citibank USA, N.A and its affiliates are not providing investment, tax or legal advice. Citibank USA, N.A. and its affiliates accept no liability whatsoever for any use of this presentation or any action taken based on or arising from the material contained herein.

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