Data Visualization at SoundExchange A Case Study Oliver (Olly) Wray, Business Intelligence Manager, SoundExchange

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1 Data Visualization at SoundExchange A Case Study Oliver (Olly) Wray, Business Intelligence Manager, SoundExchange

2 Speaker Bio Oliver (Olly) Wray Business Intelligence Manager at SoundExchange 20+ years working with Oracle Oracle Forms and Reports Development Performance Tuning Contracting in UK and Australia Java ORM tuning and database layer consultant Joined SoundExchange in 2014

3 Agenda Introduction Objectives SoundExchange at a Glance Perceived Need Challenges Timeline Best Practices Standards Document Visual Analyses Evolution plus Use Case Future

4 Objectives Examine the evolution of the BI team Understand the role BI plays in SoundExchange business Look at key visualization techniques Use case : Earnings Analysis

5 SoundExchange at a glance SoundExchange is the independent nonprofit collective management organization that collects and distributes digital performance royalties to featured artists and copyright holders. Mandated by the US Congress and located in Washington, DC We represent recording artists and master rights owners including major and independent record labels.

6

7 Perceived Need BI Publisher legacy reports Data visualization needs Company communication medium Personalization of dashboards Cross system data analyses

8 BI Challenges Knowledge of what BI is Reporting tool? Transactional Reporting Trust Reliability The Excel Factor Moving goal posts Data Volumes Aggregation limits Pressure to investigate other techs Historic Data

9 Timeline 2012 BI Publisher 2013/14 Begin Platform Wide Upgrade Jul 2015 Partnered with Vlamis 2016 Platform Upgrade Implemented Upgrade to 12c 2018 Move to the Cloud 2013 Small BI Team Apparent Need for Analytics July 2014 Hire Full-time OBIEE Developer Dec 2015 Completed Data Visualization Standards Document 2017 Expand BI Dashboards plus Predictive Analytics

10 Best Practice and Standards Document Document includes 40 pages of: Best Practices for Graphs Tables Dashboards Standards and Best Practices for Colors Fonts Layouts Case Study

11 Best Practice and Standards Document Participants: BI Team Expert Consultants Executive Sponsor (COO) Key to Success: Active Executive Sponsor

12 Best Practice and Standards Document Benefits Consistency in Enterprise- wide analyses and dashboards More effective analyses and dashboards Less time spent focusing on formatting decisions more time spend on content development

13 Legacy (BI Publisher) Reporting Key information hidden in the detail Visually busy Multiple Pages

14 Present V2 (is it OBIEE or Excel?) Consolidated One page Easier to find key information Still visually busy Hard to derive insight

15 Future V3 (OBIEE) Easy to see trends Key information is highlighted Insights understood by all

16 Future V3 (OBIEE)

17 Use Case : Earnings Analysis Who earns what when Developed in conjunction with Vlamis Used to identify potential errors before payment Aimed at engaging users to spend time in BI Visualization techniques geared to aid user familiarity

18 Use Case : Before

19 Use Case : Earnings Analysis

20 Use Case : Earnings Analysis

21 Use Case : Earnings Analysis

22 Use Case : Earnings Analysis

23 Earnings Analysis What s Next? False positives Total allocated payment amounts fluctuate New Artists The I was on the list last month conundrum Enhancements Eradicate false positives Incorporate actual payments into an index of sorts Provide negative to positive (or vice versa) prompts for %

24 Future Predictive Analytics Next big thing before it s big? Dashboard Expansion Cloud? 12c Features

25 Key Takeaways Executive Sponsorship makes a big difference Educating users is in everyone s best interests Look us up!

26

27 Thank you for listening!

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