IT TRANSFORMATION IN BANK RESOLUTION

Transcription

1 IT TRANSFORMATION IN BANK RESOLUTION Fauzi Ichsan Chief Executive Officer Indonesia Deposit Insurance Coorporation (IDIC) Moscow, May 2018

2 2 IDIC IS TRANSFORMING: INVESTMENT IN HR AND IT ARE KEY PILLARS IDIC s lean business model requires operating efficiency: IDIC staff of 253 given 115 commercial banks and 1,780 rural banks Bureaucracy needs to be cut, business process needs simplification Organization needs new structure, IT system needs to be overhauled New Law on Prevention and Resolution of Financial Crisis April 2016: IDIC s new resolution powers: P&A and bridge banks Activation of Bank Restructuring Program under IDIC during economic crisis Central Bank no longer lender of last resort Manpower issues: Millennial staff: average age of 36, most without crisis experience Need to upgrade resolution and leadership skills and manage business partners

3 THE CORPORATE DIAGNOSTICS: BEFORE TRANSFORMING, GAPS WERE IDENTIFIED 1. Vision & mission Needed to be more global 2. Capabilities Benchmark vs. other DICs in: research, early intervention, financial & legal due-diligence, crisis management, bank restructuring, communication with stakeholders, etc. 3. Organization structure The need for asset management unit, for IT under CEO, etc. 4. Right-sizing of units To handle simultaneous failure of 1 SIB, 1 non-sib, 5 rural banks 5. Governance Refine crisis management protocol, MOUs with BI & FSA, committees, etc. 6. HR & management Measurable KPI, HR blueprint, defining generalist & specialist roles 7. Key processes Need to improve early warning signal, determination of resolution method, bank resolution, liquidation and claim payment, project prioritization and monitoring 8. IT systems The need for forward-looking IT blueprint (possible linkage with FSA & BI), IT application for core functions, financial dashboard, integrated database, robust IT security, etc. 3

4 THE IDIC INTERNAL PICTURE: WE IDENTIFIED GAPS WHERE INFORMATION TECHNOLOGY MATTERS 4

5 THE INFORMATION TECHNOLOGY CHALLENGE WEAK IT LIMITS DIC CAPABILITIES The need to integrate IT pockets among different directorates: Different directorates must eventually use same IT system for compatibility and integration Manual reconciliation and verification of deposits must be replaced with automation Manual internal data transfers must be gradually reduced Commercial banks have good IT but most rural banks remain manually operated Data preservation of large failing bank crucial especially in crisis or multiple failures Shared banking database with FSA and BI crucial: Shared IT database on banks between IDIC, FSA and BI could enhance early warning and consolidate reports from banks through single window instead of different regulators IDIC s online access to BI data on banks liquidity positions will enhance early warning 5

6 6 CHALLEGES GIVEN INDONESIA S GEOGRAPHY: BANK RESOLUTION OVER-STRETCHES IDIC MANPOWER Since its establishment in 2005, IDIC has liquidated 85 banks and rescued one systemic bank While IT in commercial banks is generally sound and integrated (among their branches), most rural banks have limited IT this makes resolution of failing rural banks challenging

7 IDIC S IT OBJECTIVE: TO MAKE IT A VALUE-CREATING PROVIDER OF SERVICES The strategic plan is divided into two stages: 1) achieving quick wins, like business process automation; and 2) ensuring data with agile processing and IT business collaboration 7

8 IT ARCHITECTURE OBJECTIVE: BASED ON IDIC BUSINESS ARCHITECTURE 8 IT transformation requires new applcations, such as: online bidding system, inter-agency information system, surveillance system, e-discovery, etc. Existing system needs improvements, such as: e-reporting, SAP for bank restructuring, forensic tool etc. 8

9 9 BACKBONE OF IT ARCHITECTURE: IDENTIFIED AND COMPLETE DATA CLASSIFICATIONS Data availability is crucial to ensure successful IT Transformation program Strong cooperation and collaboration with FSA and Bank Indonesia is required to establish strong data applications to ensure fast deposit pay out (meet 7 days criteria) and other resolution options 9

10 Main Strategic Initiatives Initiatives Roadmap Themes IDIC IT ROADMAP: PROCUREMENT AND EXECUTION THE BIGGEST CHALLENGE Detailed IT road map is developed to ensure timely IT transformation Quick Wins while Striving for Operational Excellence Reliable Data with Agile Processing and IT-Business Collaboration Phase 1: Enhancing The Foundation Phase 2: Business Process Enablement Phase 3: Technology Advancement Excellent Support IT Organization Value Creating Service Provider TA003 Core Reconver TA015 Master Data Management TA035 Loan Management Sys. TA011 Development Business Intelligence TA006 Core Bank Monitoring TA001 E-Reporting TA004 Core Bank Resolution TA024 GRC TA006 Core Bank Monitoring TA033 Facility Mgmt. TA041 SAP BPC TA017 Enterprise Content Management TA007 Online Bidding Sys. TA045 SAP Treasury TA014 Surveillance Sys. TT006 Unified Communication TA039 E-Procurement TA034 Emergency Notification System TT026 Dealing Room TA019 Project Portfolio Mgmt. TA009 Asset Management Sys. TA032 E-Discovery OT012 Design Support & Project Supervision OT008 IT Operations with Managed Service 10

11 IT APPLICATION DEVELOPMENT, : IT BLUEPRINT DESIGNED TO SUPPORT CORE FUNCTIONS OF IDIC 11

12 IDIC BUSINESS ARCHITECTURE: IT BLUEPRINT FOLLOWS NEW BUSINESS BLUEPRINTS Focus ON: 1) deposit insurance 2) resolution 3) bank restructuring and 4) surveillance to meet needs of clients (commercial banks, both Islamic and conventional) and stakeholders (MoF, BI, FSA, etc) IT and Information system play important roles in data management and bussiness analytics that determines effectiveness of IDIC core functions

13 IT SUPPORT IN BANK RESOLUTION PROCESS: BACKBONE OF SPEED AND DELIVERY Preparation FSA classifies bank as BIS Intensive Preparation FSA classifies bank as BSS Bank Liquidation FSA decides bank as Failed Bank Due Diligence (DD) 1 2 Identify assets & liab to be transferred in P&A End Yes Bank recovered? Potential bidder analysis LCT calculation No Marketing assets & liab to potential P&A bidder 3 BB process Evaluate P&A bidder DD by bidder candidates Propose resolution method BIS: Bank under Intensive Supervision by FSA, where 8% < CAR < 12% (depending on risk classification of bank) BSS: Bank under Special Supervision by FSA, where 4% < CAR < 8% Reconver: Reconciliation & verification of insured deposits Update DD results Determine resolution method Resolution process execution 1 2 End 4 Data preservation Reconver system P&A system Liquidation system Website Payment channel

14 HIGHTLIGHT OF IT SUPPORT IN BANK RESOLUTION 1: PREPARATION STAGE Notes: Early data preservation and speeding up the claim processing Bank s data Already implemented Data preservation system IDIC s data Reconciliation and verification (Reconver) System Data preservation system used for: - Due diligence process -Liquidation process Reconciliation & verification: Data processing to identify whether a deposit meets insurance prerequisites. Results: - Deposit by CIF - Deposit by amount -Deposit by interest rate - Deposit linked to loan -Others To be developed (implementation initiative of IT Blueprint ) 14

15 HIGHTLIGHT OF IT SUPPORT IN BANK RESOLUTION 2: IT SYSTEM FOR P&A AND LIQUIDATION Easy access for depositors, creditors, bidders, and liquidation team 1 Web-based application that runs through secure network and can be accessed from all regions of Indonesia Bank Acquirers 2 P&A process P&A System 1 Data room for DD by bidders Creditors 3 Customer 4 Liquidation Team 5 Public Liquidation process Marketing of assets Internet Liquidation System IDIC Website IDIC Assets transfered to bank acquirer Deposit status: - Insured/un-insured - Transfered/not transfered to bank acquirer Receivership: - Update asset sales - Manage operational cost of the liquidation team Assets marketing accessed by public through website Notes: Already implemented To be developed (implementation initiative of IT Blueprint ) 15

16 HIGHTLIGHT OF IT SUPPORT IN BANK RESOLUTION 3: IT SYSTEM FOR CLAIM PAYMENTS PROCESS (PAY-OUT) Quick and easy payment process Web-based application that runs through secure network and can be accessed from all regions of Indonesia Notes: Depositors 1 2 Deposits status Paying agent (bank) for claim Internet Secure network IDIC Website Claim Payment Channel/ Interface IDIC 1 2 Depositors can access deposit status through IDIC s website: - Insured/un-insured - Payment status Claim payment channel/interface: - Depositors are paid by paying agent (bank) - Interfaces run on secure connections built between IDIC and paying agent (bank) that have payment access across Indonesia - IDIC provides claim payment data used by paying agent to settle for claims of liquidated bank - IDIC can monitor the payment status in real time Already implemented 16

17 LIQUIDATION PROCESS: IDIC USES EXTERNAL LIQUIDATION TEAM FOR EVERY BANK CLOSED 17

18 CONCLUSION: IT TRANSFORMATION A MUST GIVEN EXTERNAL DEVELOPMENTS Transforming institution must decide what it wants to be in 5-10 years time and work backward to design an action plan that will take them from here to there It must involve investment in people and IT, process simplification without sacrificing governance Because IDIC business model is a lean organization, supported by business partners (accounting firms, law firms, asset appraisers, etc.), the role of IT is crucial The more integrated IDIC s IT system with those of other regulators (FSA, BI, Ministry of Home Affairs, etc.), the more effective the role of IT in bank resolution Always bear in mind: the further we are from the last banking crisis, the closer we are to the next transformation must be implemented to better prepare us for the next crisis 18

19 Thank You EQUITY TOWER LT. 20, 21, dan 39 SCBD LOT 9 JL. JEND. SUDIRMAN KAV JAKARTA