Dell Premier. New Platform, New Design, New Experience

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1 Dell Premier New Platform, New Design, New Experience

2 What s new with Dell Premier? The new Premier platform offers: Simplified Premier home page Improved site navigation Better visual layout Improved site stability Improved product and content search capabilities Streamlined purchasing experience Improved address management Improved lists management

3 Explore Products Customise Purchasing Streamline Ordering Track and Manage Help and Other Resources

4 Explore Products Obtain detailed information on products and solutions so you can explore options and decide what s best for your organisation.

5 New Sign-In Page New Sign-In page Australia New Zealand 5 of 27

6 New Premier Homepage Redesigned homepage for an optimal experience. Manage all of your important tasks from a single location My Tools provides easy access to your most commonly used tasks. New Platform Easily shop for Dell Products and access your Standard Configurations. Access standard configurations, Systems and S&P catalogues. Reach the Premier Help Center easily Find the right ink, memory, batteries and parts for your Dell products. Easily access the Help Center from the Premier homepage. 6 of 27

7 Improved Top Navigation The Dell logo brings you back to the Premier Homepage. Search allows you to find product information by entering keywords, Dell or Mfg. part numbers Shop provides access to Lists Standard Configurations Laptops, Tablets & Mobile Workstations Support provides access to Product Support Order support Warranty Contact Information Account provides access to Manage Profile Manage Site (Administrators only) Contacts Reports Shared Documents Select Another Account 7 of 27 Desktops & Workstations Servers, Storage & Networking Accessories & Peripherals Help offers assistance with Premier functionality Quotes allows you to view your saved quotes Order Status provides access to view and track orders Recent Online Orders leads you directly to your orders placed online within the last 30 days, so you can add to cart with a single click. Custom Links provides the ability to view a list of popular and useful links for your organization.

8 Improved Product and Content Search Powerful Assisted Navigation: Multiple refiners to find the right products for your business needs. Images to explore available models 8 of 27

9 Enhanced «Compare» functionality Compare products and view detailed specifications. 9 of 27 Quickly determine which is best for your needs.

10 Customise Purchasing A Premier site that enforces your organisation s preferred products and services while maintaining purchasing consistency.

11 Improved Lists Functionality Save time by accessing your frequently purchased products or bundles. View and manage all your lists via your Premier homepage (from the Shop menu or from the My Tools section.) Create and save multiple lists for frequently purchased products and organizational standards. Get an alert notification when a product is discontinued. 11 of 27

12 Improved Standard Configurations Page Simpler Standard Configurations page. Real-time filtering search to quickly find a configuration. Possibility to make it your homepage. Add multiple selected configurations to Cart and proceed to equote creation or checkout faster than before. Notifications per item when a standard configuration is about to be or has retired. 12 of 27

13 Streamline Ordering Streamlined and simplified purchase process while improving delivery time and controlling costs.

14 New Dell Premier Configurator An updated, more intuitive Configurator for Standard Configurations, Full Catalog Systems and Software and Peripherals. Three easy clickable tabs to configure your system. Easily Print or Save as PDF (More Actions) Just select the required components and view pricing updates. Single page and top bar with relevant information A single page navigation for a cleaner and simpler view. A better shopping experience with images for add-on items. 14 of 27

15 Redesigned Shopping Cart Your online shopping made easier. Quantity update spinner box to use stepper (+/-) buttons or type in quantity. Ability to remove all items or show/hide all specs with buttons available above the price stack. Continue shopping button allows easy navigation back to homepage and your catalogues. Enhanced print view enables you to print an easy to read hard copy with improved print layout and content (i.e. date and page name at the top) 15 of 27 Discover extra savings with Dell coupons & deals Browse current deals on Premier and use coupon code at cart page, if applicable, for additional savings.

16 Redesigned equote Page Single page navigation to save your equotes Save New equote page clearly shows which sections are optional and which are required to save the equote. Required sections load while optional sections can be expanded if the user wants to enter information for that section. Improved error handling and validation helps users enter in complete information. 16 of 27

17 Redesigned equote Page Retrieve your equotes with ease Intelligent and dynamic Search box to quickly find your equotes. Ability to view and requote expired equotes (within the last 30 days) with a single click. Easy shopping with the possibility to combine multiple quotes into one order. 17 of 27

18 New Premier Check-out experience Your online shopping made easier. Single page checkout experience reduces number of clicks for faster purchasing experience. Single search field in address book allows for easy and intuitive address search. Improved error handling and validation helps the user to enter in complete information. 18 of 27

19 Now buy your recent online orders again The Recent Online Order link leads you directly to your orders placed online within the last 30 days, so you can add to cart with a single click. 19

20 Track & Manage Manage users with ease, plus control, track orders and download Account history, all with robust reporting.

21 Easier Access to the Account Management Page Account tab enables to manage the account options You can click any of the account options to make changes to your personal information You can easily view Dell and company contacts and Manage Addresses Manage Users control what users do within Premier Manage Access Groups control what users see within Premier Reminder : Only Administrators can manage users and access groups 21 of 27

22 Address Book Management Easy Management of your Shipping and Billing addresses The Address Book allows you to access a list of saved addresses, view active and inactive addresses, the priority applied to each address, if it s shipping or billing address and the date when it was last modified. Applying a priority gives you the ability to set a single address as a default. This default address prepopulates during checkout. 22 of 27

23 Dell Premier Reports A powerful reporting tool at your fingertips The Premier Reporting tool has been developed as an exclusive service for our Premier customers. It provides you with a variety of options relating to current and past Dell purchases. 23 of 27

24 Track your orders with ease Get tracking information and review previous orders Quickly check the status of your orders. Access order status details within the past 2 years by customizing the filter drop down menu options. Manage your orders with ease (view packing slip, request an invoice, initiate returns ) under Actions. Click on the order number to access more useful links (contact customer support, print...) at the order detail level. 24 of 27

25 Need Help?

26 Premier Help Center Check out our new Help Center Learn more about your new Premier page features Easily access the Help Center from the Premier homepage. 26 of 27

27 Premier Page technical support Helpdesk If you have any technical support questions relating to Premier page functionality, please contact your Premier Support Team: Premier Helpdesk Mailbox: Phone number: (Australia) (New Zealand) Chat: Click here 27 of 27

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