A PA R T I C I PA N T- C E N T E R E D A P P R O A C H

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HOW TO A PA R T I C I PA N T- C E N T E R E D A P P R O A C H You ll learn how to: Create engaging training programs that drive home key learning points Integrate aspects of Participant-Based

1 HOW TO A PA R T I C I PA N T- C E N T E R E D A P P R O A C H You ll learn how to: Create engaging training programs that drive home key learning points Integrate aspects of Participant-Based Learning, Experiential Learning, and Blended Learning into your training sessions Improve training effectiveness and boost training ROI Deliver training that is effective for a variety of learning styles Handle tough training dilemmas like resistant learners with ease And much more! See page 4 for your full agenda. Enroll today at or call ATTENTION, TRAINERS: SEE WHY STAR12 IS A MUST FOR YOU! Details on page 5.

2 Participant Engagement Is Critical to Training Success 5 Ways This Training Will Make You More Effective! This is the workshop for YOU if you are... A seasoned trainer: Join us for new ideas, creative facilitation techniques, and more. Refresh, network, and rejuvenate. This all-new day of training shares all the secrets you need to create imaginative, engaging, and extremely enjoyable learning sessions that translate into incredible on-the-job results! I enjoyed this more than any other training I have ever attended! S. Beckert, Coordinator/Trainer Very interactive. It gave me great ideas to use in future training classes. A. Davis Toney, Human Resources Specialist As a training professional, you shoulder a big responsibility the growth and improvement of employees. You re expected to give them the knowledge and skills that will help them be more productive. But developing content that is both effective and engaging can be a challenging proposition. After all no one ever learned anything by nodding off in a boring training course! That s where How to Develop & Deliver Exceptional Training comes in. This information-packed one-day event was specifically designed to help you develop and deliver highly engaging, highly effective training that will lead to significant on-the-job performance improvement. Deliver top-notch training sessions that will knock their socks off and boost their skills! Your job would be lots easier if everything you needed to teach was exciting and captivating. But unfortunately, that s not the case. Some topics simply aren t very interesting. And you need to find a way to maximize the impact of your training programs, regardless of how dull or dry the topic. And that s why you need How to Develop & Deliver Exceptional Training. This seminar will teach you how to both develop and deliver training that hits home and generates great results. You ll learn how to: Create a positive adult learning environment. Incorporate training approaches that integrate current requirements of adult learning. Engage your learners, by focusing the training on their needs. And more! We ll show you how to create and deliver training that will generate great results! If you re not creating effective training programs, you re just wasting time both yours as a trainer and your participants. But what can you do? You can spend hours doing research, reading thousands of articles that may or may not be helpful, and risk ending up in the same situation you re already in. Or you can sign up for How to Develop & Deliver Exceptional Training. This one-day event will give you the skills and strategies you need to make sure your training is getting the results you want, every time. Training is too important to take a chance. Sign up for How to Develop & Deliver Exceptional Training and start getting better results immediately! 1. Accurately align training sessions with organizational needs. If you want your training to be successful, it must align with your organization s objectives. We ll show you how to develop learning objectives that guarantee you hit your mark every time! 2. Motivate through training. Too often employees tend to look at training as a workplace obligation, not an opportunity for true skill growth. If you want to be successful, you need to raise the bar. Attend this seminar and learn how to create more motivating and memorable sessions that ll help you do just that. 3. Adjust your methods and watch results soar! Not everyone learns the same way. We ll help you identify different learning styles and teach you how to customize your training to reach them all. 4. Improve retention and on-the-job transfer of knowledge. What good is a training program that sounds good and is lots of fun, but doesn t stick? Let s face it your job is to teach others to improve and that s exactly what we ll teach you how to do in this eye-opening seminar! 5. Deliver the right amount of information. Even experienced trainers make the mistake of either trying to cram too much information into one session or offering up too little, which leads to bored trainees. We ll show you how to optimize your results by planning the right amount of training every time. This course has how-to tools and techniques you need to take your training programs to the next level. Whether you ve been training for two weeks or 20 years, How to Develop & Deliver Exceptional Training is sure to make you a more effective trainer. Don t wait, sign up now! A new trainer: If you haven t been training for very long, this course is the fastest, easiest way to learn how to develop and deliver top-notch training. An HR professional: Boost your effectiveness in planning and conducting orientations, speaking at company meetings, and describing new policies and procedures. Give your skills a boost. A team leader: Find out how to plan and structure information and instructions so that they re immediately understood by your team members. A supervisor or manager: If training isn t your main job responsibility, this workshop will give you the basics you need to train employees. Get new hires up to speed fast! Responsible for training of any kind: Anyone who is required to transfer knowledge or skills to others will benefit from this innovative workshop. Share your job expertise with others. Outstanding. It grabs you and holds on! P. Jackson Very energetic! Love, Love, Love it! J. Liggett Fabulous! Will recommend to everyone I know! A. Olsen Enroll today online at or call This seminar is backed by our 100 percent guarantee of TOTAL satisfaction! 2 3

A Glance at All You ll Learn Program Hours: 9 a.m. to 4 p.m. Registration Begins at 8:30 a.m. First Things First Analyzing Training Needs Assessing current comfort and proficiency levels Is training the answer?

Objectives Begin With the End in Mind Defining the primary learning objectives Crucial considerations you must understand before you begin developing a training program Five key questions to answer

3 A Glance at All You ll Learn Program Hours: 9 a.m. to 4 p.m. Registration Begins at 8:30 a.m. First Things First Analyzing Training Needs Assessing current comfort and proficiency levels Is training the answer? How to know for sure Who conducts a training needs analysis and why How to conduct a skills gap analysis Determining the best training delivery methods for your needs Creating Effective Learning Objectives Begin With the End in Mind Defining the primary learning objectives Crucial considerations you must understand before you begin developing a training program Five key questions to answer as you formulate objectives The Training Development Process Understanding how adults learn best 3 techniques for turning good ideas into fabulous content Participant-based learning: developing training with participant engagement in mind 4 prerequisites of Experiential Learning The ins and outs of Strategic Sequencing Synergistic Delivery Methods That Stimulate and Involve Creating a positive, motivating training environment The Essential 11: 11 things that adult learners require The sights and sounds of learning from Old School to New Cool The pros and cons of Blended Learning Developing training for synchronous vs. asynchronous learning Advanced Presentation Skills for Today s Trainers Fail-safe preparation to build your training confidence The power of persuasion: 3 ways to convince the crowd Keys to keeping your training current by drawing from current events Energetic openers and closers Techniques to improve retention Answering tough questions in an accessible manner Handling hecklers and other awkward and difficult participants Humor: when to use it and when to steer clear How to Make Sure Your Training Sticks Fundamentals of learning retention rates Did your training transfer to on-the-job application? How to know for sure Techniques for acquiring feedback for continuous improvement Understanding ROI: what you can and can t measure Enroll Today! Attend Unlimited Seminars for an Entire Only Year for $299 And that s just for starters! Because the STAR12 All-Access Training Pass gives you so many benefits... you won t believe how we do it! With your STAR12 All-Access Pass, you get UNLIMITED access to... One- and two-day seminars Live and on-demand webinars Online learning courses The exclusive STAR12 Franklin Covey Online Audio Collection... featuring selections from leadership legend Stephen Covey STAR12 s prestigious Online Certification programs And more! Purchase your STAR12 All-Access Pass today and you can attend How to Develop & Deliver Exceptional Training for FREE! STAR12 is SO worth the money... you d be crazy not to take advantage of this offer! L. Steadford, Houston, TX Get Your STAR12 All-Access Pass online at or call HUGE DISCOUNTS FOR GROUPS OF 10+ If you have a group of 10 or more that would benefit from unlimited professional development, give us a call at We ll show you how to save a TON of money! 4 This seminar is backed by our 100 percent guarantee of TOTAL satisfaction! Enroll online at or call

4 ON-SITE TRAINING To Enroll... REGISTRATION FORM 1. Enrollment Fees Workshop fee per person: $199 Group Discount: When 3 enroll from your organization, a 4th attends FREE. Group discounts apply to seminar registrations only and cannot be used for STAR12 memberships. W orkshop schedule Bring any of our 200+ seminars into your organization and watch results soar! If you re in charge of professional development or employee training for a team, here s some good news: we can bring our highly acclaimed training programs to you and it s super cost-effective to train even large teams! Register online at Call toll-free The STAR12 All-Access Pass Only $299 Your STAR12 All-Access Pass entitles you to unlimited access to all STAR12 seminars, webinars, online courses, and more for 12 months. Use your STAR12 All-Access Pass to attend How to Develop & Deliver Exceptional Training for FREE! 2. Names of Attendees (Please Print) (Please list additional registrations on a separate sheet and attach.) Best Deal! 1. Mr./Ms. Title 2. Mr./Ms. Title 3. Mr./Ms. Title We have more than 200 seminars on essential workplace competencies that we can deliver to your team on subjects including: Fax the completed registration form to Management and leadership Communication and interpersonal skills Business writing and grammar Project and priority management Computer skills: Excel, PowerPoint, Word and more! Time management and organization skills or Mail the registration form to STAR12 Training P.O. Box Kansas City, MO Company Information (Please Print) *Phone required in case of last-minute changes. Organization Address Mail Stop City State ZIP Approving Supervisor: Mr./Ms. Address *Phone **Fax Sign here **This fax number will be used to send confirmation of your registration as well as to notify you and your organization of upcoming events in your area and provide you and your organization with special discount offers. By signing, you and your organization are giving permission for RUCEC to use your fax number for these purposes. And more! We ll work with you to tailor a program around your needs, and deliver it when and where it s most convenient for you. Your training will be delivered by an expert from your industry and is backed by our famous 100 percent guarantee of complete satisfaction. Learn more about our on-site training services: Call onsite@ruceci.com Registration Information Our Registration Center is open weekdays from 7 a.m. to 7 p.m. CST. Enrollments taken online 24/7. Group Discount: When 3 enroll from your organization, a 4th may attend for FREE! Check-in begins at 8:30 a.m. The workshop schedule is 9 a.m. to 4 p.m. Lunch is on your own. Cancellation: If you cannot attend, you may send a substitute or receive full credit toward a future enrollment. For cancellations made 5 or more business days before the event, you may request a refund less a $10 enrollment fee. For enrollments made in conjunction with a STAR12 purchase, STAR12 cancellation rules apply visit the Information Center at CEUs: Continuing education credit may be recognized by your professional board. Contact your own board to find out what s required. Call our CEU/CPE specialist at , ext. 3100, if you have any questions. Tax Deduction: The expense of continuing education, when taken to maintain and improve professional skills, is tax deductible. Please contact your accountant for complete details. 4. Method of Payment If you have registered by phone, please record your confirmation number here:. Check payable to STAR12 Training is enclosed. Charge to: MasterCard VISA American Express Discover Diners Club Card No. Exp. Date Signature Bill my organization; Attn: (Note: Full registration fee due and payable prior to start of workshop) Our purchase order is attached (government, educational and health care organizations only) 5. Important: Your VIP Customer Number Fill in your VIP Customer Number as it appears above the name on the mailing label. (Record the number even if the label is addressed to another individual.) 6 FED ID # Enroll online at or call SD, CT, and WV residents, please add applicable sales tax to your payment. If you are taxexempt, enter your tax-exempt number here: and attach a copy of your tax-exempt certificate. Program hours: 9 a.m. to 4 p.m. Registration begins at 8:30 a.m. 7

P.O. Box 419107 Kansas City, MO 64141-6107 A Division of Rockhurst University Continuing Education Center, Inc. Need to correct name, title, or address?

Please fax the mailing label with corrections to 1-877-270-6185 or mail to us at 6901 West 63rd Street, Shawnee Mission, KS 66201-1349, Attention: List. Allow 15 weeks for processing. Nonprofit U.S. Postage PAID Rockhurst University Continuing Education Center, Inc.

5 P.O. Box Kansas City, MO A Division of Rockhurst University Continuing Education Center, Inc. Need to correct name, title, or address? Did you receive duplicate brochures or want your name removed from our list? Please fax the mailing label with corrections to or mail to us at 6901 West 63rd Street, Shawnee Mission, KS , Attention: List. Allow 15 weeks for processing. Nonprofit U.S. Postage PAID Rockhurst University Continuing Education Center, Inc. Time-Sensitive Material To Enroll in How to Develop & Deliver Exceptional Training, or to Get Your STAR12 All-Access Training Pass: VIP # Call ONE-DAY SEMINAR: HOW TO ALL-ACCESS PASS: Attention, Trainers: Meet STAR12 Your New Best Friend! A PA R T I C I PA N T- C E N T E R E D A P P R O A C H Learn how the STAR12 All-Access Pass is changing the world of training! Featuring proven strategies to maximize the impact of your training sessions! Dates and locations: page 7 More information on page 5.

Leader. Inspirational. How to Be an. Proven strategies to help you get the absolute best from your team

Leader. Inspirational. How to Be an. Proven strategies to help you get the absolute best from your team How to Be an Inspirational Proven strategies to help you get the absolute best from your team The best leaders always find a way to get the most out of their employees. Regardless of the situation, they