Co sourcing -> Shared sourcing
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- Rose Fletcher
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1 Co sourcing -> Shared sourcing
2 Let s MEET 2
3 QUESTIONS 3
4 What to SHARE(or not)? What to REDUCE? What to EXPECT? 4
5 WHO WE ARE? 5
6 Talented Together PRÉSENTATION CORPORATE DE SOPRA Mars Présentation corporate
7 SOPRA: A LEADER IN EUROPE & AN INDEPENDANT GROUP Consulting - IT Services - Software development 16,290 Staff end Dec ,349 M UR Revenue % Operating profit on business activity 2013 The partner of choice for large enterprises and organisations seeking the best usage of information technology to enhance their development and competitive edge 7 Sopra Corporate Presentation
8 INNOVATIVE TECHNOLOGICAL SERVICES TAKING INTO ACCOUNT NEW USAGE Exist in Italian language Social Mobile Data Cloud 8 Sopra Corporate Presentation
9 HR Access at a Glance Our mission is to provide organizations worldwide with integrated human capital management services and solutions that help them manage and grow their business. Design, development, implementation and delivery of Payroll, HR and Benefits solutions and services Comprehensive range of services and solutions Outsourcing Services Application Software More than 40 years of experience 650 customers spread over 54 countries All industries Mid size to large organisations 12,7 million employees and pensioned throughout the world managed by HR Access 750 employees based in 10 countries HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 2
10 Customers Mid to large organisations Solutions Performance and excellence Partners Ambitious strategy for a strong network Employees High performance people HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 5
11 HR Access- Focus Customers Mid to large organisations Solutions Performance and excellence Partners Ambitious strategy for a strong network Employees High performance people HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 6
12 650 customers spread over 54 countries North America Canada USA South America Colombia Venezuela Ecuador Brazil Peru Paraguay Bolivia Uruguay Chile Argentina Jamaica Guatemala Mexico Costa Rica Morocco Mauritania Senegal Ivory Coast Guinea Gabon Europe UK Belgium Russia France Netherlands Poland Luxemburg Germany Hungary Portugal Switzerland Romania Spain Italy Middle East & Africa Tunisia Kuwait Algeria UAE Egypt S Arabia Burkina Faso Djibouti Congo Mauritius South Africa Madagascar Asia Pacific China India Japan Indonesia Thailand Philippines Australia Vietnam HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 7
13 HR Access portfolio split 650 customers Mid-market to large multinational companies worldwide All Industries More than 12,7 million employees & pensioners managed every day 8% 15% 13% 4% 1% 14% 4% 6% 16% Construction Education Energy Fin. & Insurance Healthcare IT & Telco Manufacturing Other Public Service & Governement Retail & Commerce Services Transport & Logistics 6% 9% 4% HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 8
14 HR Access- Focus Customers Mid to large organisations Solutions Performance and excellence Partners Ambitious strategy for a strong network Employees High performance people HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 10
15 A unique market positioning Means-driven commitment Results-driven commitment HRa Suite To manage its HRIS in an independent mode HRa Processing to be more focused on HR business HRa Managed Services To be more focused on HR strategy HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
16 HRa Suite 9 taxonomy 16
17 HRa Suite customers 17
18 HR Access- Focus Customers Mid to large organisations Solutions Performance and excellence Partners Ambitious strategy for a strong network Employees High performance people HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 18
19 Partner relationships as of March 2013 Global Consulting & Services Local HR Consulting & Services Resellers 19
20 HR Access- Focus Customers Mid to large organisations Solutions Performance and excellence Partners Ambitious strategy for a strong network Employees High performance people HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 20
21 HR Access Country Specific and Multi-National Competency 11 office locations in 10 countries with 750 employees Resellers: Netherland, Portugal, France, Brussels Casablanca Geneva London Luxembourg Madrid Marseille Milan Paris Tunis Wilhelmshaven HR Access, a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission. 21
22 INTRODUCTION TODAY s TRENDS 22
23 SHARE info 23
24 24
25 SHARE docs 25
26 26
27 SHARE bikes 27
28 28
29 SHARE cars 29
30 30
31 SHARE funding 31
32 32
33 SHARE costs 33
34 34
35 PERSONALIZE cars 35
36 36
37 37
38 PERSONALIZE bikes 38
39 39
40 PERSONALIZE brands 40
41 41
42 PERSONALIZE shoes 42
43 43
44 OUT SHARED CO SOURCING 44
45 OUTSOURCING CONTROL?? RISKS?? 45
46 CO-SOURCING Definitions 46
47 47
48 PARTNERSHIP COLLABORATIVE APPROACH WORKGROUPS CUSTOMIZED SUPPORT DELIVERED AS A SERVICE EXTENDED PERIOD CLIENT SITE 48
49 CO-SOURCING Advantages 49
50 SUPPLIER s ADVANTAGES FORECAST COST/TEAMS LONG TERM LARGER VOLUME PRAGMATIC APPROACH (RE-USE) STABILITY of RELATIONSHIP INTIMACY WITH CUSTOMERS 50
51 CUSTOMER s ADVANTAGES IMPROVE INFLUENCE ON SUPPLIERS STRENGTHEN PRIVACY HOLISTIC VIEW IMPROVE RISKS MANAGEMENT IMPROVE COMPLIANCE SENS OF OWNERSHIP FROM SUPPLIERS 51
52 CUSTOMER s ADVANTAGES TRANSPARENT BILLING IMPROVE KNOWLEDGE TRANSFER DELIVERY SECURED COMBINED EXPERTISES (customer context + product) 52
53 SHARED-SERVICES CENTER Definitions 53
54 A shared services center a center for shared services in an organization is the entity responsible for the execution and the handling of specific operational tasks The shared services center is often a spin-off of the corporate services to separate all operational type of tasks from the corporate. Source : Wikipedia 54
55 SHARED-SOURCING Concept 55
56 SHARED SERVICES CENTER CO SOURCING SHARED SOURCING Not multi unit within a company but multi company within a market 56
57 CUSTOMER SERVICES SUPPLIER 57
58 CUSTOMER INVESTMENTS SERVICES/EXPERTISE SUPPLIER 58
59 CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER INVESTMENTS SERVICES/EXPERTISE SUPPLIER 59
60 CUSTOMER CUSTOMER CUSTOMER CUSTOMER INTEGRATOR CUSTOMER CUSTOMER INVESTMENTS SERVICES/EXPERTISE SUPPLIER 60
61 SHARED-SOURCING Advantages 61
62 CUSTOMER s ADVANTAGES COST SAVINGS DUE TO LARGER SCALE IMPROVE INFLUENCE ON SUPPLIER SHARE BEST PRACTICES TAILOR MADE SOLUTION BY VERTICAL APPROACH 62
63 SUPPLIER s ADVANTAGES PROFITABILITY INCREASE SIMPLIFIED RELATIONSHIP DYNAMIC COLLABORATION THANKS TO LEADERS 63
64 SHARED-SOURCING Conditions 64
65 USER CLUB CREATION & FOLLOW UP IP SHARING AGREEMENT STRONG GOVERNANCE (decision process, clear agreements ) RIGHT BALANCE BETWEEN CUSTOMERS (size, turnover, priorities ) STANDARDIZATION NEEDS DEFINITION & SOLUTIONS 65
66 CONCRETE-CASE Belgian Hospitals 66
67 67
68 Strong legal constrains Various official outputs Cost reductions pressure Complicated payroll rules Several tools to be interfaced 68
69 69
70 70
71 71
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