Global Orientation Work Team. I am the U

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Vincent Hicks
6 years ago
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1 Glbal Orientatin Wrk Team Charge: T create the utline f an enterprise-wide new emplyee (faculty and staff) rientatin prgram fcused n entry int the University f Miami s culture and alignment t the Cmmn Purpse. Recmmendatins: I am the U UPDATE: Official name f the prgram is I am the U and is set t launch January 2017 Participants: Full Day Every new emplyee (1800 ppl/year) t the University enterprise, regardless f level, area, r status. UPDATE: All new emplyees (Faculty and Staff) will be required t attend I am the U n their first day f wrk. Class sizes will vary frm 60 participants n Mnday s t 35 participants n Wednesday s and Thursday s. Partial Day Every new cntracted (1200 ppl/year) r student emplyee (3700 ppl/ year) wh will be wrking in the University enterprise, regardless f level, area, r status. UPDATE: This segment f the wrkfrce will be rientated in a later phase. Mst likely late next year. 1 P age

2 Remved frm Glbal Orientatin: Achieve befre Glbal Orientatin IDR - There is a financial implicatin in this prcess that culd benefit frm a review I-9 cmpletin Benefits briefing - CBL that can happen at hme I.D. creatin/pht Parking Discussin/Cst UPDATE: Key stakehlders, i.e. HR, Parking & Transprtatin, Safety & Security, ERP team, HR Benefits will be implementing new prcess imprvements t address these items befre g-live. Achieve after Glbal Orientatin HIPAA - CBL FERPA OSHA - CBL Regulatry Trainings Line-f-Business Training UPDATE: A curriculum that captures all cmpliance based training fr new hires is being develped and will be assigned accrdingly by ffice(s) respnsible fr tracking cmpliance. Glbal Orientatin Venue: Themed rm: Interim Space at McKnight (Cral Gables) Large 2nd flr training rm Recmmendatin: a new Training Facility designed t encmpass the spatial needs f Orientatin and future training activities Timeline/Murals f UM legacy n the walls Cultural type and phts n the walls Trapezid tables (break-away) Allws fr small grup activity Lunch and refreshments all day: Cffee, tea, water, snacks (nuts, granla, fruits) 2 P age

3 UPDATE: Training space(s) fr I am the U will include the BUC Fieldhuse and Newman Alumni Center when Fieldhuse is nt available. Rms will be decrated with U insignia, the cmmn purpse and DIRECCT values t create a welcming envirnment. We are currently wrking with Prject Spnsrs t lcate a permanent space/lcatin t huse rientatin. Orientatin Team: Need fr designated staff t manage the Prgram: Fr example Prgram Manager and Administrative/Lgistical Crdinatrs UPDATE: Carl Nunez has been named Prgram Manager and temprary Prgram Assistant s will be hired t assist later this year. Single r du facilitatin Fixed (HR), r Auditined (pilt fr ne-year term/cnsider tw-year term) Suggested resurces 16 crss-u s frm acrss the enterprise (auditined) 2 HR (back-up) UPDATE: The prgram will be delivered by U Facilitatr s, a vlunteer grup f emplyees wh had t auditin fr this rle. Auditins were held in June with 25 ttal U Facilitatr s selected t facilitate the prgram. They will be c-facilitating fr ne full year, 120 sessins ttal. U Facilitatr s will be underging a frmalized training prgram frm nw until g-live t ensure they are well prepared and cnfident in their abilities. Facilitatr Traits/Skills Energetic Strng delivery skills Teaching skills Understanding f learning styles Rle mdel f values and behavirs Excellent platfrm skills Gd perfrmance evaluatins Strytelling (persnal & rganizatinal) Reflectin f diversity seen in new emplyee participants 3 P age

4 UPDATE: Thrughut the auditin prcess candidates were asked t share a persnal stry and enact an actual activity frm the I am the U prgram. Each candidate was judged n a rubric that utlined specific expectatins and utcmes and was shared with them prir t auditining. Outside judges were recruited t prvide diverse perspective and insight. Learning Cmpnents: Branded wrkbk/participant guide Individual and grup activities Vides Experiential Learning Shwcase Tur (RSMAS): create emtinal cnnectin t the U hurs: Travel t/frm, tur, lunch Shuttle Bus Capacity: 29 ADA Accessible: Yes Cst: 4/hurs: $300 Frequency: As much as needed Alternative if RSMAS is nt available: Lwe Art Museum/Sprts Hall f Fame/Wellness Center plus P100 Campus tur Ptential virtual turs f each campus UPDATE: Each participant will be prvided a Participants Guide with key infrmatin n the day s sessin as well as ther helpful infrmatin they can refer back t thrughut their career at the U. Cntent was develped t create as much engagement as pssible by appealing t the senses f sight, sund and tuch as well as creating an emtinal cnnectin. Ipads have been purchased t bring varius elements f technlgy/innvatin t the prgram. A campus tur was nt a viable ptin given budget cnstraints, time alltted, lgistical planning and manpwer necessary in rder t make it seamless. Instead, an interactive virtual tur f all campuses is being created where each participant will be asked t pair up with anther participant t explre varius lcatins, buildings and landmarks f the U tgether in an activity. 4 P age

5 Orientatin Timing/Parking: One, 8-hur day Participants park in Pnce De Len Garage (Cral Gables) UPDATE: Parking passes will be prvided t all I am the U participants. Parking at BUC Fieldhuse will nt require a pass, but parking at Newman will be prvided t new hires prir t attending. PROGRAM A) WELCOME Included in Student and Vendr Orientatin All cnducted by facilitatr(s) and vide assets. N guest speakers Facilitatr Intrductin(s) and Welcme Welcme Vides (tw) President s welcme Famus/Ntable alumni telling their UM stry (names shuld be titled fr ut-f-cuntry emplyees) Individual/Grup Activity: Participant Intrductins? Why did I cme t the U? UPDATE: All aspects f these recmmendatins have been implemented with a change in the vide. The vide that will be shared will nt include alumni but instead will highlight all facets f the U s wrk and cnnectins. B) PAST Abbreviated fr Student and Vendr Orientatin Histry and Legacy Table Activity: Histry Pht Cards: Place in crrect timeline rder Vide: Histry and Legacy Began with a dream t educate students in Suth Flrida Overcming Adversity Ibis Stry (strm) Sebastian Plitical Ecnmic Meterlgical Unprecedented Grwth Ashe Fte 5 P age

6 New Clleges: Residential Clleges Mre Adversity Hurricane Andrew Achievements: Arts, Athletics, Educatin, Medicine UPDATE: All aspects f these recmmendatins have been implemented. C) PRESENT Included in Student and Vendr Orientatin Cre Beliefs Vide: Cmmn Purpse and Values Behavirs Handut/pcket guide Activity: T reinfrce Values and Behavirs (DIRECCT) Service Framewrk Service Standards, and hw they wrk (priritizatin) Service behavirs Vide: What gd behavirs lk like What bad behavirs lk like Hw t Deliver Service Peple/Place/Prcess Scavenger Hunt UPDATE: All aspects f these recmmendatins have been implemented. Tur (Full Day participants nly) Includes lunch UPDATE: Lunch and breakfast will be prvided with alternative ptins fr thse wh have fd allergies and/r dietary preferences. Diversity Included in Student and Vendr Orientatin Activity: Appreciating diversity, in all frms, including diversity f thught Activity: Where d I fit in? Hw will I make an impact within my scpe f respnsibility? UPDATE: This tpic will be cvered in the culture f the U segment. This segment will incrprate the cncepts within Culture f Belnging ne f President s initiatives. 6 P age

7 D) FUTURE (Full day participants nly) Yu! (new emplyee) being built int timeline (Inspiratinal) WIIFM: What s in it fr me? U Difference Vide: emplyees excited abut what the "U" ffers Well Canes Athletics (Tickets) Wellness Discunts Tuitin Remissin Other "Care Benefits Cmmunity Events/Participatin Crprate Walk Dlphin Cycling Challenge (Sylvester Cancer Center) United Way Emplyee Resurces The Business f the U Future Prjects 5-year facility plan Hspital/Clinic in Gables Research UPDATE: All aspects f these recmmendatins have been implemented with a slight change in the name title f Business f the U t What we d at the U. E) GRADUATION Abbreviated versin fr Student and Vendr Sessins Mtivatinal (emtinal cnnectin) stry, tld by facilitatr Vide: Emtinal cnnectin - tday, YOU becme a part f ur legacy! Appearance: Sebastian fficially welcmes participants t the U Give-Away / Mement Name tag - language tag (End f Prgram Evaluatin: Paper/Online) UPDATE: All aspects f these recmmendatins have been implemented with the exceptin f tw items. Nametags will be distributed at either the beginning f the day r after lunch. The evaluatin fr the prgram will be captured nline where participants will click a QR cde using an Ipad and will be directed t a website t fr cmpletin. 7 P age

8 Other cnsideratins: Vendrs wh have direct cntact with Student/Patients/Staff mre than 30 days must attend Orientatin Hw d we accmplish this until it can be written int vendr cntracts? Wh pays fr vendrs? The U r the Vendr? Wh pays fr student emplyees? Central fund r the emplyment area? D we ffer any f this cntent in languages ther than English? Hw d we deliver in Satellite lcatins? Current emplyees shuld be expsed t sme f the new cntent UPDATE: As stated abve, cntracted emplyees and students will be rientated in a secnd phase f the prgram t be develped and implemented late next year. Languages currently ffered nw are nly English. Satellite lcatins and ut-f-state emplyees will be attending the live I am the U sessin with all ther faculty and staff. Current emplyees will be expsed t the Cmmn Purpse, DIRECCT Values and Service Standards thrugh the New Day sessins being ffered by Isaac Prilleltensky s ffice thrugh the Culture Transfrmatin prject. 8 P age

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