Job Description. Good technical knowledge required: PL/SQL, Form Personalisation, and customisation of standard functionality via CEMLI s.

Transcription

1 Job Description Job Title Oracle Applications Techno- Function IT Applications Money In Functional Support Analyst Reporting to Applications Manager Money In Direct Reports None Working Hours Standard 35 hours per week Normally working Monday to Friday, 9am to 5pm plus additional hours as required to undertake duties outlined in job description Job Purpose This role lies within the IT Applications Money In team and reports to the Applications Manager Money In. This role focuses on the techno-functional support and enhancement of Oracle Financials and SCM modules via the detailed analysis, design and implementation of request for change and project work. Context of the Role This role will entail working on Oracle s E-Business Suite modules: Oracle Core Financial modules (AP, AR, PO, GL, CM), Order Management, Inventory, Quoting and Advanced Pricing via the detailed analysis, design and implementation of Request for Change and project work. Should have worked on at least 2-3 end to end implementation (e.g. Order to Cash/Procure to Pay) or post go-live support projects. This is a 60% functional / 40% technical position. The applicant will be the first point of contact for all Oracle Applications support on Financial and SCM modules and should have demonstrated ability to troubleshoot the most difficult technical/functional issues. Ability to work independently with limited supervision. Strong multitasking skills are essential. Good technical knowledge required: PL/SQL, Form Personalisation, and customisation of standard functionality via CEMLI s. The candidate will need to maintain a thorough understanding of PPL s business requirements and priorities, clearly articulating needs as system requirements and functional specifications, and playing a key role throughout the system development / support in ensuring that the solutions meet business objectives. Responsibilities include assisting the Business Systems Analyst and Application Manager in determining scope, costs, and timescales. Acting as a focal point for discussions about new solution requirements between the business and the rest of the team, for developing and maintaining expertise in best practice development methodologies and techniques. Excellent organisational skills are required and the ability to plan your time effectively to ensure maximum results.

2 Organisation Chart Key Accountabilities 1. Maintain thorough understanding of current and future business systems needs Analyse the functional/technical details to understand how the business operates departmental structure, functions, processes, procedures and current application functionality Working in partnership with key business users, identify potential ways of improving the efficiency and/or effectiveness of current system solutions Identify potential systems solutions to business needs and in conjunction with key business users and other IT staff, analyse solution feasibility and determine the business case Provide and develop solutions to meet business needs and systems upgrades 2. Define Project specifications Where viable business requirements exists, document detailed Functional/technical specification in a clear and structured way Undertake detailed analysis (incorporating application, process, function, data and organisation) of possible systems solutions and enhancements Ensure key business users understand and agree with requirements defined and the priority Produce documentation in a manner that allows other developers to operate and maintain the systems being developed or enhanced Adhere to strict version control of all code being created or modified 3. Undertake other activities in the course of systems implementation Strongly represent the interests of business users by helping keep projects focussed on meeting business needs and realising business benefits Evaluate packaged software and suppliers Test activities test script preparation, test data preparation, test execution Preparation of hand over material so that systems can be passed onto help desk support Preparation of user procedures

3 Ensure that business change requirements of project implementation highlighted to the wider business community and put forwards suggestions to address Assisting the business with change management implementation 4. Maintain strong relationships Build and maintain strong working relationships with project stakeholders, including key business users and external suppliers Liaise closely with business users to ensure a close fit exists between business needs and technical solutions Build strong working relationships with software suppliers and consultants ensuring the work they deliver meets the highest standards and costs are controlled. Communicates issues effectively / on-time with other members of staff (both upwards and downwards). Speaks clearly, fluently and in a compelling manner to both individuals and groups and writes in a clear and concise manner, using appropriate style and language for reader. 5. Other responsibilities Assist the Application Manager in determining project scope, costs, and timescales Act as the focal point for discussions about new solution requirements between the business and the rest of IT Participate in the formulation and ongoing maintenance of PPL s IT strategy Develop and maintain expertise in best practice development methodologies and techniques Maintain knowledge of new and emerging technologies that might have application to PPL The above outlines the broad duties of the role and the company reserves the right to vary these duties to suit the requirements of the business.

4 Person Specification Job Title Oracle Applications Techno- Function IT Applications Money In Functional Support Analyst Reporting to Applications Manager Money In Direct Reports None Working Hours Standard 35 hours per week Normally working Monday to Friday, 9am to 5pm plus additional hours as required to undertake duties outlined in job description Education and Qualification A degree (preferably in Computer Science or a related subject) is required. Work Experience Essential Desirable 5 years+ support and development experience in Oracle s E-Business Suite 11i modules: Quoting, Order Management, Inventory, Advanced Pricing and Financial (AR,AP,PO,GL,CM) Modules Participation in at least 2-3 medium systems implementation projects (e.g. Order to Cash, Procure to Pay, Quote to Cash) through the full project lifecycle to post-go live support 60% functional 40% technical knowledge in Oracle SCM and Financial modules Root cause analysis and complex problem solving skills Follow a rigorous process to troubleshoot and resolve each incident, the aim being to address each incident within the Target Resolution Time Experience of projects involving multiple business units / user communities and that involve a significant element of business change Strong knowledge of the underlying Oracle tables, integration points and technology processes are critical to success in this role Experience in engaging Oracle Support to research and resolve issues Able to work effectively under pressure, for example when dealing with major incidents, and/or at critical times Solid interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical Ability to work independently with limited general supervision Enjoys fast paced & challenging environment Should be able to work across cross functional teams Media industry experience, ideally music industry related Functional / Professional Knowledge Essential Techno-functional support and enhancement development experience of Oracle s E-Business Suite 11i modules; Quoting, Order Management, Inventory, Advanced Pricing and core Financial modules (AP, AR, PO, GL, and CM) Good technical knowledge required: PL/SQL, Form Personalisation, and customisation of standard functionality via CEMLI s Good understanding of leading requirements definition and process design tools and techniques Should be able to gather requirements from business and articulate the same in a requirements document Very good communication skills required, both with business and technical audiences Ability to analyse complex cross functional problems and articulate them in clear and concise way Keeps abreast of current developments and trends in area of expertise Keeps up to date on training and continuous personal development plans

5 Desirable R12 Project Experience Competencies Customer Service Communication Drive For Results Teamwork Technical / Professional knowledge Planning / Organisational Skills Analytical Thinking Approach to Work Strategic Thinking and Planning Initiative and Problem-Solving Build and maintain strong working relationships Maintain knowledge of new and emerging technologies that might have application to PPL