Digital Transformation

Transcription

1 Transformation towards Sustainable and Resilient Societies Danairat T. Transformation Director, Public SAP Thailand Co., Ltd. March 2018

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3 Strategy vs. Transformation Strategy Project or Program Level Bottom-up or Top-Down approach Quick Term Win Technology Leads The Changes Serve the needs of one particular business group Eg. Create Channel and Social Analytic for Marketing Business Unit, Image processing for Production Business Unit Transformation Enterprise Wide Level Top-down approach Medium to Long Term Win Process or Culture Leads The Changes Serve the needs of an enterprise or inter-enterprise Eg. Re-define company mission, transforming organization and revise business processes with related policies and adopt new technologies into cross-function business units Related Technologies: Computing,, Smart Devices (Mobile, IoT/IoE, 3D Printing, etc.), Social Network/AI Technology, Cyber-physical system (CPS), Advanced System Architectures and Securities

4 Transformation Framework Initiatives?

5 Transformation Framework Anytime? Initiatives? Anywhere? Any devices?

6 Transformation Framework 1. Pick you flagships:- New Optimized Retired Start with the end in mind Business & Business Objectives New Optimized Retired

7 Transformation Framework 2. Link up with your partnerships Knowledge Experiences Skills Characters Behavior Value Co-Creation in Sharing Economy Business & Business Objectives New Optimized CEO Retired Organization CMO COO CFO Platform

8 Transformation Framework Business & Business Objectives New Optimized CEO Retired Organization 3. Establish Platform Business processes and digital touch points need to be designed together. CMO COO CFO Business Process as a Service More Flexible More Control Initiatives New Customers, Channels Business Process Optimization/Outsourcing Enterprise Metamorphosis Data Monetization IoT, Smart Devices Smart Workforce

9 Transformation Framework The Summary Sustainability New Business & Business Objectives Optimized CEO Organization Retired CMO COO CFO Business Process as a Service More Flexible Initiatives New Customers, Channels Business Process Optimization/Outsourcing More Control Enterprise Metamorphosis Data Monetization IoT, Smart Devices Smart Workforce Prosperity Stability

10 The second to none team. Thank you. Sharing has a power

11 Back up Slides

12 Transformation Reference Model Why CMO Business & Business Objectives New Optimized Retired Organization CEO COO CFO When Who Business Process as a Service More Flexible More Control Initiatives New Customers, Channels Business Process Optimization/Outsourcing Enterprise Metamorphosis How Data Monetization IoT, Smart Devices Smart Workforce What

13 Transformation Reference Model with other frameworks Design Thinking, PESTLE, SWOT Business & Business Objectives New a Optimized Retired Organization a a Service Innovation, Value Creation Organization Agility, Change Management Business Process as a Service More Flexible More Control Initiatives New Customers, Channels Business Process Optimization/Outsourcing Enterprise Metamorphosis PMBOK, BPM, DMBOK Data Monetization IoT, Smart Devices Smart Workforce ITIL

14 Transformation Reference Model with Balanced Scorecard framework Business & Business Objectives New Optimized CEO Retired Organization CMO COO CFO Financial More Flexible New Customers, Channels Business Process as a Service Internal Initiatives Customer Business Process Optimization/Outsourcing More Control Learning & Growth Financial Enterprise Metamorphosis Data Monetization IoT, Smart Devices Platform Smart Workforce

15 Transformation Reference Model with TOGAF ADM framework Architecture Vision CMO New Customers, Channels Business & Business Objectives New Optimized CEO Retired Organization COO Business Process as a Service More Flexible More Control Initiatives Business Process Optimization/Outsourcing CFO Enterprise Metamorphosis Business Architecture App & Data Architecture Data Monetization IoT, Smart Devices Smart Workforce Platform Technology Architecture

16 Transformation Reference Model with FEA 2.0 framework Business & Business Objectives New Optimized CEO Retired Organization CMO COO CFO Business Process as a Service More Flexible More Control Initiatives New Customers, Channels Business Process Optimization/Outsourcing Enterprise Metamorphosis Data Monetization IoT, Smart Devices Platform Smart Workforce

17 SAP s Framework for Business The Core It is no coincidence

18 Transformation Solution Domains # Domain Increasing of Revenue (ม งค ง) Resource Optimization (ย งย น) 1 Finance Increase Revenue Create Portfolio Reduce Risk (ม นคง) Compliance with laws regulations 2 Customer New Products, Service, Promotion Innovation 3 Internal Create New Business Process Reuse Business Channels Eliminate Production Cost Service Continuity and Availability, Retired Standardize Change Control, Eliminate unnecessary laws 4 Learning and Growth Seek more Talent People Standardize Skill Required Enterprise Knowledge Repository, Work from home, Smart workplace