Qualifications and Product Development Officer

Transcription

1 Qualifications and Product evelopment Officer Job escription Job Title Qualifications and Product evelopment Officer irectorate SFJ Awards Location Sheffield but with some flexibility Reports to Qualifications and Product evelopment Manager Pay Pay Group 2 Contract Permanent Hours 37.5 hours per week Job Summary To support the Qualifications and Product evelopment Team by developing qualifications, products assessment materials and processes that meet regulatory, organisational and stakeholder requirements. Key Responsibilities 1. evelop qualifications, products and assessment materials in line with SFJ Awards procedures and regulatory requirements 2. evelop and provide technical guidance to support the development, use and quality assurance of qualifications, products and assessment materials 3. Adhere to SFJ Awards internal procedures and processes to maintain regulatory compliance 4. Work with the relevant members of the SFJ Awards and Workforce evelopment Trust teams to develop appropriate solutions to meet stakeholder demands 5. Respond to stakeholder queries, seeking support as required 6. Work to identified deadlines, timescales, costs and quality standards in line with SFJ Awards processes, reporting any issues to the Qualifications and Product evelopment Manager 7. Build and maintain effective relationships with internal and external stakeholders 8. Organise, facilitate and manage qualification developments, reviews, withdrawals and extensions 9. Communicate with regulators using appropriate channels 10. Communicate with stakeholders to collect and pass information relevant to qualification developments, reviews, withdrawals and extensions 11. Report stakeholder feedback to Qualifications and Product evelopment Manager 12. Monitor and record qualification risks and issues, reporting to Qualifications and Product evelopment Manager 13. Work with the relevant members of the SFJ Awards and Workforce evelopment Trust teams to support the promotion and sale of qualifications and products 14. Contribute to the communication of marketing messages, via digital and traditional methods 15. nsure that equality of opportunity and valuing diversity is integrated into all activity, qualifications and products

2 16. nsure that working practices, qualifications and products reflect SFJ Awards vision and values 17. Be a goodwill ambassador for SFJ Awards, ensuring the courteous treatment of all internal and external customers and maintaining the professional reputation of the organisation 18. Maintain own health and safety and that of other staff and visitors in accordance with the organisation s health and safety policy Job escription Completion Name Karen Copeland Job Title Qualifications and Product evelopment Manager irectorate SFJ Awards ate 12/1/18 All job descriptions are subject to review. Post holders are expected to be flexible and prepared to carry out any similar or related duties, which do not fall within the work outlined. The line manager, in consultation with the post holder will undertake any review. General Information Safeguarding The Workforce evelopment Trust Ltd are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. qual Opportunities The Workforce evelopment Trust Ltd are committed to eliminating unlawful discrimination and promoting equality of opportunity. All staff have a personal responsibility to: nsure their behavior is not discriminatory oes not cause offence To challenge the inappropriate behaviours of others Adhere to the qual Opportunities policy Health and Safety Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employer to: Take reasonable care of themselves and for others at work

3 To co-operate with The Workforce evelopment Trust Ltd as far as is necessary to enable them to carry out their legal duty Not to intentionally or recklessly interfere with anything provided, including personal protective equipment for Health and Safety or welfare at work The Workforce evelopment Trust Ltd will take all reasonable practical steps to ensure your health, safety and welfare whilst at work. You must familiarise yourself with the Health and Safety policy and Fire Safety rules. It is your legal duty to take care of your own health as well as that of your colleagues. Confidentiality Within this role there will be a need to use or be party to confidential information. You may not disclose any information of a confidential nature relating to The Workforce evelopment Trust Ltd or in respect of which The Workforce evelopment Trust Ltd has an obligation of confidence to any third party other than where you are obliged to disclose such information in the proper course of your employment or required by law. Any failure to comply with this term of your employment will be treated as an act of misconduct under the isciplinary Procedure The unauthorised use or disclosure of personal information no matter whether in verbal, written, or electronic format, or through negligence, is regarded as misconduct and may become subject to disciplinary action. It could also result in prosecution or civil action arising from various legislative acts including the ata Protection Act. mployees are expected to act with integrity both inside and outside the work place. Acts that could cause disrepute to The Workforce evelopment Trust Ltd or call into question a person s suitability to continue in their role may have to be regarded as gross misconduct. The Working Time Regulations 1998 You are required to comply with The Workforce evelopment Trust Ltd policies on the implementation of the Working Time Regulations; including declaration of hours worked and breaks taken, completing written records if required. You must also report any instances where your pattern of working hours may constitute a health and safety risk to yourself and other employees. You have the right not to be subjected to any unlawful detriment by reporting any concerns under the Regulations. Other mployment You may not without prior permission in writing of The Workforce evelopment Trust Ltd, be employed or otherwise engaged in any other business, trade or profession, either directly or indirectly in any capacity whatsoever. Your failure to comply with this term of your employment will be treated as an act of misconduct under the isciplinary Procedure.

4 Job Title: irectorate: Person Specification Qualifications and Product evelopment Officer SFJ Awards CRITRIA SSNTIAL SIRABL VINC BY: (S KY BLOW) ducation + qualifications Technical, vocational or academic education or qualifications in sectors that deliver public benefit Assessor and/or teaching qualifications Quality assurance qualifications Proofing or editing qualifications Knowledge Understanding and commitment to equality and valuing diversity Knowledge of the regulatory requirements of the UK qualification regulators Knowledge of qualification development processes Knowledge of qualification development processes in a range of sectors and at a range of levels xperience xperience of working in a team to meet deadlines xperience of developing vocational qualifications and/or associated learning resources that meet regulatory requirements xperience of developing regulated vocational qualifications in a range of sectors and at a range of levels xperience of developing learning resources to support regulated qualifications, including digital and traditional xperience of working with a range of IT systems, including CRM and web-based Proofing or editing

5 Skills + abilities Strong interpersonal and communication skills Strong literacy and numeracy skills Attention to detail Competent IT skills, including the use of Microsoft applications (Word, xcel and PowerPoint) The ability to work as part of a team and collaborate to meet tight deadlines Strong initiative and organisational skills Strong ability to manage projects and deadlines Good web site/ digital resource and CRM system development and management skills Other A flexible approach to tasks, travel and hours of work Key: A = S = Application Form Selection Process will always include a panel interview and may also include one of the following; presentation, in tray exercise, group exercise, role play, two to one interview