First Nations Management Consulting

Transcription

1 First Nations Management Consulting Website: Phone: First Nations Management Consulting Cynthia Rayner, Principal Consultant First Nations Management Consulting

2 Qualifications First Nations Management Consulting was formed in 2010 and is based on Vancouver Island, is a firm that offers personalized service to Leaders, Chief and Council, Economic Development Corporations, Health Directors, Health Staff, Tribe staff, and First Nation organizations seeking to improve their operations. FNMC specializes in business plans, marketing plans, operational plans, human resource plans, feasibility studies, and business cases so your business idea or existing business will expand to its full potential. FNMC structures an approach to transitioning individuals, staff, teams, and organizations from where they are now to where they would like to be by motivating staff, improving communication, productivity, and organization operations efficiency. FNMC focuses on the capabilities, financial resources, management, and partnerships of First Nations. FNMC was created to support leadership in their quest to achieve healthy communities. FNMC delivers the highest levels of professionalism, experience, and confidentiality. Respectfully Cynthia Rayner Principal Consultant First Nations Management Consulting 1 P age

3 Cynthia Rayner, Qualifications My ancestral roots are from the Nuu-chah-nulth, Kwakiutl, and Gitxsan Nations. I am the owner and principal of First Nations Management Consulting. As a powerful business driver, my entrepreneurial instincts and clarity of vision have carried multiple companies through rapid and continuous growth. I have 20 years of working with rural, remote, and urban First Nations, of those, 11 years of Senior Management dealing directly with social issues faced by First Nations on a daily basis. As Business Planning Consultant/Senior Administrator/Executive Director for First Nations, I understand the importance and process of economic development, leadership, governance, community social and mental issues, capital, housing, forestry, fisheries, social development and health. The rural / semi-remote First Nations that I have worked for, I understand the communication barriers that are present receiving information with regards to outside agencies. HIGHLIGHTS OF QUALIFICATIONS Competent as a professional Business Consultant /Health Director/Executive Director Experienced in Health, Social Development, Economic Development, Forestry, Fisheries, Education and all First Nation programs and issues Business, Marketing, HR, Operational plans, and Feasibility Assessment Initiated marketing, strategic planning, promotions, budget and forecasting sales Effectively managed up to 59 staff by encouraging pride in performance, supporting individual development, and training staff in problem solving and teamwork Union negotiator went through process of mediation, and arbitration with HEU Organizational restructuring Financial management - assisting First Nation organizations to achieve and maintain solvency Developed policies through strategic planning, organizational development expertise Strong leadership, team building and communication skills Certified in Change Management RELEVANT EXPERIENCE AND ACCOMPLISHMENTS MANAGEMENT / ECONOMIC DEVELOPMENT Financial management of up to 4 million dollars Prepared projected budgets and expenditures to be approved by BOD/Chief & Council Monitored all expenditures and provided monthly updates on all programs and projects Financial analysis on all budgets on a monthly basis 2 P age

4 Project and Capital Infrastructure Management Hired contractors, supervised construction, and wrote final reports Project Manager for: - Installation of new water system to Anacla, Electric power to Grappler and solar power to Sarita, Construction of Forestry & Fisheries complex in Anacla, and Health Building in Chemainus Economic Development Wrote Business plans, Marketing Plans, Operational Plans, Feasibility Analyses, and HR plans. Completed Business Cases Developed Business Models for each business Researched and provided recommendations on community economic development opportunities Strategic planning Completed forest management company partnership Forestry referrals, researched areas and set up meeting with forest companies Acted as a liaison between local organizations, businesses and individuals, representatives of government, and industry concerning economic development Developed partnerships within the business industry to promote opportunities Wrote proposals to support community economic development Market research and planning, promotions and advertising Fundraising for projects and programs Proposal Writing Researched, wrote proposals, budgeted, allocated resources, monitored projects/programs, evaluated, and submitted final report, wrote proposals for agency/government proposal driven programs Administered and developed programs and policies for: Forestry and Fisheries program, Education, Social Development Community Development, Capital projects HUMAN RESOURCE MANAGEMENT Developed jobs positions, wrote job descriptions, wrote job postings, short-listed, wrote interview questions, interviewed, hired, oriented new staff, monitored and evaluated staff Worked on the Personnel Policy manual and developed finance, travel and other policies Knowledge of Employment standards and Federal Labor Code 3 P age

5 ORGANIZATIONAL DEVELOPMENT Coached and trained supervisors in meeting facilitation resulting in productive work groups and a stronger sense of cohesiveness. Developed guidelines for conducting meetings based on interviews with key managers. Succession planning, coordinated comprehensive new employee orientation programs Clarified mission, inspired staff, and increased team leadership. Develop strategies for implementing policies that promote economic viability and strong community support Strategic long term planning, managed organizational change MARKETING Designed, developed and implemented marketing and sales campaigns, fundraisers, employee incentive programs and contests. Branding, Development of Business Model, Direct Marketing campaigns Evaluated target markets and proposed marketing strategies. Promoted products and services; generated leads and initiated sales. Established and improved client communications; maintained ongoing relationships. Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. COORDINATION Coordinated two Annual General Assemblies for United Native Nation 1998 and 1999 Solicited volunteers, coordinated jobs, hired caterers, advertised, created brochures, posters, and developed budgets with no overruns Coordinated Hate Crime Forum 1998 for United Native Nations Coordinated grand opening for the Big House on traditional lands Workshops for business planning, community development, strategic planning, career fairs EDUCATION MANAGEMENT Managed Language and Culture Degree Program/partnered with university to deliver program Hired teachers, recruited students and obtained funding to hire elders be a part of the program As Post-Secondary Counselor counseled students in university and college HEALTH ADMINISTRATION Managed: Homecare, Nurses, Dentist, Patient Travel, Mental Health, Pre/Post Natal, and 45 Health Staff for five tribes on Vancouver Island Community prevention programs: developed programs through strategic planning Reporting to Health Canada: annual report, audit, evaluations, and transfer agreement Health Planning: prepared statistics and information needed for a 10 yr. Health plan 4 P age

6 Aboriginal Diabetes Initiative: developed program, wrote proposal, wrote final reports Budget and Reports: prepared budgets for all programs and monthly reports to the BOD Other programs responsible for: Pandemic and emergency planning, Mental Health, Brighter Futures Other: union negotiations with HEU, Project Manager for new health building, management team meetings SKILLS Communicative and Facilitation skills, Strategic planning Meetings agenda preparation, accurate minutes, and chairing Certified in Change Management RECENT PROJECTS: First Nations Management Consulting (FNMC) Principal Consultant, 2010 present FNMC works in partnership with First Nations governments/agencies/organizations conducting needs assessments and restructuring. FNMC provides economic and administration services, human resource management and marketing services. Develops funding proposals, policies and procedures and manages projects. Business Plans completed: Cleaning Service Consulting Firm Manufacturing Company Business Planning Consultant, Huu-ay-aht Development Corporation, Port Alberni, BC Economic Development o Business plans for: Pachena Bay Campground and included a Marketing plan, operational plan, and HR plan, Motel including an HR and operational plan, and Gravel pit Convenience Store Lodge o Wrote Business Case for Bamfield property, Convenience store, and Float House. o Tourist Destination Marketing plan. o Designed Request for Decision form. 5 P age

7 Economic Development, Xaxli p, Lillooet, BC Economic Development o Commenced feasibility assessment and business plan for Xaxli p s store and commercial garden by writing proposals to fund studies. o Developing and enhancing Xaxli p s fiberglass operation, recreation site, campsite and sewing circle business ventures. o Wrote $300,000 of approved proposals o Started the process of the First Nations Finance Authority which includes financial law, policies and tax bylaw. o Strategic planning Provision of Facilitation for First Nations Health Authority, Counterflow Community Planning Team, Client: First Nations Health Authority A team member of the Counterflow Community Planning team that provided facilitation services which were delivered throughout the province for First Nations Health Authority. Provision of Marketing Plan for the Northwest Labour Market Project, Client: BC Hydro First Nations Management Consulting provided a Regional Industrial Guide Marketing plan to outreach the Northwest First Nation communities to excite the interest to increase the skilled labour market in the Northwest of BC. VOLUNTEER POSITIONS Board of Director for St at imc Tribal Holdings (forestry company for 6 tribes) Economic Development Committee member, Parksville City Hall Committee member on: Housing, Education, and Interview Panel for Huu-ay-aht First Nations Director Malaspina Navigator Newspaper Society First Nations Advisory Committee member for Malaspina University-College, Camosun College and North Island College Vice President Malaspina Navigator Newspaper Society Committee member for Chemainus First Nation Management Performance Evaluation committee and Policy and Procedure committee 6 P age

8 EDUCATION: BACHELOR OF ARTS BUSINESS, Graduated 2004 Majoring in Marketing and Management Malaspina University-College, Nanaimo BUSINESS MANAGEMENT Diploma, Graduated 1994 Malaspina University-College, Nanaimo MASTERS IN BUSINESS, September 2016 start CERTIFICATIONS: Facilitated Planning, ICA (Institute of Communication Agencies), 2009 Group Facilitation, ICA, 2009 Change Management July 2010 Work experience available on request 7 P age