CATHOLIC CEMETERIES CEMETERY OF THE HOLY ROOD HOLY SEPULCHRE CEMETERY QUEEN OF ALL SAINTS CEMETERY POSITION DESCRIPTION

Transcription

1 CATHOLIC CEMETERIES CEMETERY OF THE HOLY ROOD HOLY SEPULCHRE CEMETERY QUEEN OF ALL SAINTS CEMETERY POSITION DESCRIPTION Job Title: Cemetery Manager General Cemetery Operations Salaried exempt position. Normal workweek: 40 Hours Tuesday-Saturday; Mondays as necessary. Work Location(s): Cemetery of the Holy Rood, Westbury, New York Holy Sepulchre Cemetery, Coram, New York General Statement of Duties Manages cemetery operations at the Cemetery of the Holy Rood utilizing key personnel in various departments who report to this manager daily. The expectation of the incumbent is to assist in a skillful manner other diocesan and parish cemetery locations with remote access and direct site contact as required. Transfers to existing or new sites may be necessary depending on need. Distinguishing Features of the Class The principal function of an employee in this class is to oversee assigned Catholic Cemetery functions and ensure the needs of the public are satisfied within their area. Performance of work activities is under the direct supervision the Director of Cemeteries. However, the Director will grant considerable leeway for the exercise of independent judgment and initiative. This manager will directly supervise the work of assigned skill area personnel. This position requires the employee in this position to establish and maintain effective working relationships with other Catholic Cemetery employees, businesses, community organizations, outside contractors, and the bereaved. The performance of duties takes place in both an office setting and outdoors in the field including interaction with employees and customers in all types of weather. Performance Requirements Communicates and coordinates regularly with appropriate others to maximize effectiveness and efficiency of cemetery operations; Responds to customer questions and comments in a courteous and timely fashion; Investigates current business practices with an eye toward minimizing processes steps that reduce cost while accomplishing improvement of organization goals; Effectively manage an assigned work group to maximize performance while maintaining the dignity of each employee;

2 Prepare employee evaluations including both an assessment of work performance over the past year and the attainment of agreed upon goals; Ability to sell inventory of burial spaces for both at-need and pre-need conditions, while providing necessary comfort and care of the family. Annual preparation of operational budgetary requests, capital improvements projects, equipment, and other needed items for presentation to both the Director of Cemeteries and Financial team; Propose, plan, and execute projects through inception to completion and conduct an assessment of the desired effects and goals; Maintains thorough and accurate records of all information relating to cemetery operations for monitoring and payroll purposes; Representative of cemetery daily operations to the public, including providing information on services, investigating complaints and ensures solid public relations within the cemetery environment; Ensures exemplary training of cemetery personnel raising the excellence of continued operations including documentation of processes and best practices; Conducts monthly safety training at all diocesan facilities and maintains appropriate meeting minutes and area of concentration; Attends scheduled staff meetings and prepares summary of activities keeping fellow managers apprised and look for synergistic activities that continually drive the entire organization forward; Provides needed information and demonstrates ideal methods concerning how to perform certain work tasks to new employees while ensuring compliance with experienced employees; Keeps the Director and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Attends meetings, conferences, workshops and training sessions and reviews publications and corporate materials to become and remain current on the principles, practices and new developments in assigned work areas; Responds to customer questions and comments in a courteous and timely manner; Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities; Manages and conducts themselves in such a manner that underscores our Catholic identity and values; Performs other directly related duties consistent with the role and function of the classification.

3 Required Knowledge, Skills, and Abilities Ability to understand the purposes and policies of the Diocese of Rockville Centre (Catholic Cemeteries); Ability to use, tact, patience, and courtesy in dealing with grieving families; Ability to supervise, train, evaluate and coordinate the work of others; Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language; Ability to understand and follow oral and/or written policies, procedures and instructions; Ability to prepare and present accurate and reliable reports containing findings and recommendations; Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks; Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions; Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology; Integrity, ingenuity, and inventiveness in the performance of assigned tasks. Acceptable Experience and Training Graduation from an accredited college or university with preferably a Bachelor s Degree or at a minimum, an Associate s Degree in Business Administration or related field of study. Experience in the management of cemetery operations; or Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. Required Special Qualifications On-call status; Possession of a valid New York driver s license or evidence of equivalent mobility;

4 Essential Physical Abilities Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to monitor the progress of work crews; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to visit work sites (including excavations) throughout the Catholic Cemeteries (parish and diocesan locations). Succession Planning Training: The Cemetery Manager of Operations should train the appropriate individuals to assume the daily tasks of the manager for their respective division. Physical Demands: While performing the duties of this job, the Cemetery Manager of Operations is regularly required to sit, type, talk, or hear. This employee frequently is required to walk, stand, and use hand and finger, to feel or manipulate controls. The employee is required to stand and reach with hands and arms Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: While performing the duties of this job, the Manager frequently works with written forms at a desk, on occasion, is exposed to outdoor weather conditions, and will from time to time experience wet and/or humid conditions and airborne particles. The noise level in the work environment is low to moderate. Catholic Doctrine Requirements: The Catholic Church teaches that Catholic Cemeteries are sacred places. People gathering at our cemeteries seek an environment of prayer, serenity, and comfort. Cemetery Manager of general operations Managers are not required to have knowledge of Catholic Doctrine but as a cemetery worker, they are required to understand, accept, and respect those who come to the cemetery each day as an expression of their faith as well as the liturgical importance and details of a Roman Catholic Committal Service.

5 Process Recommended: 1) Review Job Description posted at 2) Download Employment application from at 3) Complete and application, resume to For additional assistance: x 1136