Elko County Human Services Employment Opportunity Announcement

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1 Position opens: July 16, 2018 Elko County Human Services Employment Opportunity Announcement POSITION: Receptionist/Assistant Caseworker District Attorney s Office Criminal & Child Support Divisions SALARY: Step 1 - $ Step 2 - $ Step 3 - $ APPLICATION DEADLINE: Position will remain open until filled. First application review will be conducted July 27. Elko County District Attorney s Office is seeking an individual with above average customer services skills that can work well under pressure. Experience in greeting the public in a professional manner and telephone etiquette required. This candidate must be able to perform basic math, type 40 words per minute, use multi-line telephone system and 10 key calculator. Microsoft Word knowledge required. Must be bondable. General legal experience or related equivalent preferred. Detail oriented. This positon is job shared between the criminal and child support divisions. In addition to routine receptionist duties, this position will assist caseworkers and professional staff with various clerical duties as needed. Successful candidate will be required to pass a fingerprint based criminal background check. 100% PERS Retirement Minimal Fee for Employee Health, Vision, Dental and Life Insurance Obtain an application and full job description at Elko County Human Services 540 Court St, Suite 105 (Physical Address) 571 Idaho St. (Mailing Address) Elko, NV (775) phone (775) fax Elko County is an Equal Opportunity Provider and Employer In compliance with applicable laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations.

2 ELKO COUNTY HUMAN SERVICES 571 Idaho Street Elko, NV (fax) Job Code: Date Est.: Last Rev.: 03/2017 FLSA: Non-exempt Probation: 6 Months RECEPTIONIST / CRIMINAL DIVISION ASSISTANT CASEWORKER DEFINITION This position represents the Elko County District Attorney s Office, Criminal Division. Responsibilities include greeting the public for the Criminal Division and answer the telephone and route calls to the appropriate person, receive and distribute all incoming/outgoing mail, reports and legal documents, prepare banking deposits. Assist caseworkers and professional staff with various clerical duties. Appropriate professional attire is required. Normal business hours Monday Friday 8:00 a.m. 5:00 p.m. SUPERVISION RECEIVED AND EXERCISED Under the direct supervision of the Assistant Office Manager, this position serves a Receptionist/Assistant Criminal Caseworker for the Criminal Division of the District Attorney s Office. EXAMPLES OF DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Politely and professional greet those arriving at the District Attorney s Office and attempt to provide them the requested service. Politely and professionally answer Criminal Division telephone lines (within 3 rings). Screen the calls before rerouting to the appropriate recipient. Take clear, concise, and accurate telephone messages. Provide back-up to child support telephones and walk-in customers, directing visitors when applicable. File documents with various Justice and District Courts, obtaining the Judge s signature, when required. Enter clear and concise case notes in the computer after speaking with a customer in person or on the telephone. Receive and distribute all incoming Criminal Division mail, reports and legal documents to the proper persons after entering case notes received. Check criminal and child support out-going boxes at the clerk s office, justice court and county mailroom. Process outgoing mail.

3 Serve as a back up to the Child Support Division receptionist when needed. Confidentiality and teamwork is a must. Maintain Criminal Division Office copiers; change toner and maintain paper supply. Keep accurate inventory of office supplies; inform Office Manager when supplies need to be ordered. Perform miscellaneous secretarial tasks at the direction of the Assistant Office Manager, including copying files, letters, faxing etc... Perform professionally and efficiently under pressure. Maintain composure in spite of constant disruptions. Open new bad check files in computer system; request certified banking records and monitor the case for payment. Understand orders, motions, petitions, stipulations, and other legal documents. Copy all certified documents, carefully preserving the original for admittance to Court. Backup for attorney witness/victim interviews. Copy and distribute jury lists. Locate closed and spindled criminal files, as requested. Explain general policies and procedures regarding the Criminal Division to the public. Assigned job tasks/duties are not limited to the essential functions. QUALIFICATIONS KNOWLEDGE OF: Nevada Revised Statues. Microsoft Word. ABILITY TO: Ability to be a self-starter. Ability to demonstrate teamwork. Ability to demonstrate organizational skills. Ability to perform duties in a multi-task fast paced environment. Ability to be flexible. Ability to maintain confidentially.

4 Perform basic mathematical calculations. Type with speed and accuracy, 40 words per minute. Must be able to lift up to 50 pounds. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities. LICENSES OR CERTIFICATES Must have valid Nevada driver s license. MACHINES / TOOLS / EQUIPMENT Personal computer Copy machines/printers/fax machines 10-key calculator Multi line telephone system OTHER REQUIREMENTS Must be bondable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting in a cubical like fashion or enclosed office space. Handeye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is frequently required to communicate with co-workers and the general public; sit; use hands to finger, handle, feel or operate objects, tools, or controls; and reach, with hands and arms. The employee is required to stand or walk. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

5 Position functions indoors in an office type environment where most work is performed at a desk. Position may require occasional travel by car to carry out deliveries or pick up material. Working environment is generally clean with some exposure to conditions such as dust, fumes, noise, or odors. Frequent interruptions to planned work activities occur. The noise level in the work environment is usually moderate.

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