ADDENDUM 1. RFP# , Local and Long Distance Service for Coin and Coin less (Inmate) Telephones

Transcription

1 Cunty f El Pas Purchasing Department 500 East San Antni, Rm 500 El Pas, Texas (915) / Fax: (915) ADDENDUM 1 T: Frm: All Interested Prpsers Linda Gnzalez Date: August 3, 2007 Subject: RFP# , Lcal and Lng Distance Service fr Cin and Cin less (Inmate) Telephnes The Purchasing Department received questins relating t the abve referenced Prpsal. 1. Is it pssible and wuld the Cunty f El Pas cnsider extending the due date f RFP # : Lcal and Lng Distance Service fr Cin and Cin less (Inmate) Telephnes? Yes, the bid pening has been extended t Tuesday, August 21, Number f cpies f RFP respnses requested- in ne place it shws 2 and anther 4. Fur. 3. Bidding Cnditins- Vendrs requests that the fllwing requirements in the bidding cnditins prtin f the RFP be remved r altered in the dcument as The cntract is based n high cmmissins, lw call rates, best technlgy with N cst, and fr the entire length f the cntract. 1

2 a. Qutes F.O.B destinatin if therwise, shw exact cst t deliver. Term and cnditin des nt apply t this RFP. b. Bid unit price n quantity specified-extend and shw ttal. Incase f errr in extensin, unit prices shall gvern. Bids subject t unlimited price increases will nt be cnsidered. Term and cnditin des nt apply t this RFP. c. The Cunty reserves the right t accept r reject all r any part f any bid, waive minr technicalities and award the bid t the lwest respnsible bidder. The Cunty f El Pas reserves the right t award by item r by ttal bid. Prices shuld be itemized. Shuld read: The Cunty reserves the right t accept r reject all r any part f any bid, waive minr technicalities and award the bid t the lwest respnsible bidder. 4. Item 3 page 6- Prpsed systems must be capable f integratin and interfacing With the jail management (JIMS), cmmissary, and inmate phne systems will The Cunty prvide the Jims and cmmissary prviders names and cntact numbers in rder fr the vendr t make cntact n technical specificatins in rder t facilitate the integratin/interface? Where are the severs used by the JIMS and cmmissary vendr lcated? Dwntwn r at the Annex? Yes, JlMS servers are in the Curthuse and cmmissary server is at Annex. 5. Item 5.2 page Please state freign cuntries serviced and t what extent Service is prvided. Are freign languages spken? Will the Cunty please clarify the last sentence? Hw d yu PROVIDE service TO A NON-ENGLISH SPEAKING CUSTOMER? 6. Hw many visitatin phne bths/psitins des the Cunty have at each facility? A bth r psitin wuld cnsist f an inmate and visitr sitting area with a phne n each side f the glass partitin. Des the Cunty currently have telephnes r handsets in place fr visitatin use? Visitatin intercms are nt part f the bid. Yes, the Cunty has visitatin bths. 7. Hw far apart in mile are the tw jail facilities? 14.8 miles Des the Cnflict f Interest frm at the back f the RFP need t be filled ut if There n cnflict f interest? Yes, the instructins fr the CIQ frm are n page Please prvide the number f TTY phnes and the number f visitatin phne. Please refer t 3.7 n page 7 fr specificatins fr hearing impaired. RFP is nt fr visitatin phnes. 2

3 11. Per page 16, questin 16-1: Is a Perfrmance bnd required with the RFP prpsal? Yes 12. Please prvide the number f TTY phnes and the number f visitatin phnes. Read RFP p.7 / Des the Bid Bnd need t be 5% f the ttal 5 year cntract (5% f all 5 years ttal)? Yes 14. Page 1 Ntice t Interested Parties Since this is nt cst t the Cunty prpsal, is the certified cashiers check required, and if s, what is the net amunt requested frm El Pas Cunty fr the bids? 5 % estimated cmmissins fr 5 years. 15. What is the maximum jail ppulatin? 1000 inmates at 601 E. Overland 1440 inmates at Mntana 16. What is the average daily ppulatin? 800 inmates at 601 E. Overland 1300 inmates at Mntana 17. What is the percent f lcal inmates and what is the percent f ut f twn inmates? All are lcal 18. What is the average cmmissin paid fr the past year? See Attachment 1 The attachment can be viewed at ur website at 3

4 19. What is the current cmmissin rate? The current standard rates fr cllect calls frm an inmate facility are as fllws: Lcal calls cst a flat rate f $4.10 per call. This charge includes the tariffed rate fr cllect calls frm pay phnes ($3.45), a pay phne use charge ($ standard t mst pay phne calls, paid t the lcal exchange carrier), and an Inmate Statin Service charge ($.35). Fr InterLATA, the csts will vary depending n the lng distance carrier. In the case f SBC Lng Distance, the charge fr a lng distance call wuld be $.85 cents per minute, plus a $3.95 surcharge. (AT&T rate is $.89) Lcal tll calls cst $.26 per minute, plus a $3.00 surcharge. The Inmate Statin Service charge cvers the additinal csts assciated with services designed t prtect the general public. These service include: Restricting calls t certain numbers. Psitive acceptance service -- we must have acceptance and acknwledgement frm the persn accepting the charge that they knw the call is cming frm an inmate. Tracking and mnitring f all utging calls. When and where applicable, the ability t recrd phne calls. 20. What is the number f prtable inmate phnes, if required? Nne 21. Any upcming expansin plans? N 22. Can histric call data and/r revenue by mnth by facility be made available? See Attachment 1 The attachment can be viewed at ur website at What is the average number f inmates per facility per night? 800 inmates at 600 Overland and 1300 at Mntana 4

5 24. What are the addresses f the facilities husing the public payphnes? 600 Overland and Mntana 25. The RFP states that AT&T prvides the cin payphnes. Wh is the current vendr fr inmate phnes? AT&T 26. Des the vendr fr inmate lng distance wn the cin less inmate telephnes? Yes 27. The RFP title and instructin in paragraph 1-2 indicate that the RFP is fr lcal and lng distance telephne services, hwever 2-2 refers t lng distance services fr Cunty pay telephnes wuld becme effective immediately upn the new service agreement, and 2-3 indicates the lng distance service fr the cin and cin less (INMATE) pay telephnes wuld becme effective September 20, All services will becme effective September 20, 2007, if later when vendr is selected and cntract is awarded and signed by the Cunty Judge. 28. Please clarify the pprtunity and timing f bth lcal and lng distance service agreements fr bth cin and cin less pay telephnes. All service will becme effective September 20, 2007, if later when vendr is selected and cntract is awarded and signed by the Cunty Judge. Selected vendr must wrk with present prvider t assure a smth transitin f services with minimal disruptins. 29. We wuld like the pprtunity t tur the facilities? A walk thrugh has been scheduled fr Thursday, August 9, 2007 at 10:00 a.m. Please reprt t The Purchasing Department lcated at 500 E. San Antni, El Pas TX. Rm 500 t sign in frm here yu will be escrted t the facility. 30. Wh are the cntact names at the facilities? The cntact persn is Linda Gnzalez, Inventry Bid Technician, Purchasing Department at (915) Yu stated a ttal f 211. Hw many phnes at each facility? See Attachment 2 The attachment can be viewed at ur website at 5

6 33. Hw many visitatin phne sets at each facility? N/A 34. What are the times and hurs f visitatin? N/A 35. Wh is yur cmmissary vendr? Aramark 36. Wh is yur Jail Management sftware prvider? TSG 37. Please prvide a cpy f yur call rates, including pre-paid calling rates. See Attachment 3 The attachment can be viewed at ur website at The current standard rates fr cllect calls frm an inmate facility are as fllws: Lcal calls cst a flat rate f $4.10 per call. This charge includes the tariffed rate fr cllect calls frm pay phnes ($3.45), a pay phne use charge ($ standard t mst pay phne calls, paid t the lcal exchange carrier), and an Inmate Statin Service charge ($.35). Fr InterLATA, the csts will vary depending n the lng distance carrier. In the case f SBC Lng Distance, the charge fr a lng distance call wuld be $.85 cents per minute, plus a $3.95 surcharge. (AT&T rate is $.89) Lcal tll calls cst $.26 per minute, plus a $3.00 surcharge. The Inmate Statin Service charge cvers the additinal csts assciated with services designed t prtect the general public. These service include: Restricting calls t certain numbers. Psitive acceptance service -- we must have acceptance and acknwledgement frm the persn accepting the charge that they knw the call is cming frm an inmate. Tracking and mnitring f all utging calls. When and where applicable, the ability t recrd phne calls. 6

7 38. Can yu prvide a list f lcatins fr the cin phnes? See Attachment 4 The attachment can be viewed at ur website at Will the Cunty please prvide the number f calls and call traffic brken dwn by rute fr the last 12 mnths? (i.e. Lcal, IntraLata, InterLata/IntraState, InterState, Internatinal) See Attachment 1 The attachment can be viewed at ur website at Will the Cunty prvide the calling rates as well as the cmmissins used by the current phne vendr? The current standard rates fr cllect calls frm an inmate facility are as fllws: Lcal calls cst a flat rate f $4.10 per call. This charge includes the tariffed rate fr cllect calls frm pay phnes ($3.45), a pay phne use charge ($ standard t mst pay phne calls, paid t the lcal exchange carrier), and an Inmate Statin Service charge ($.35). Fr InterLATA, the csts will vary depending n the lng distance carrier. In the case f SBC Lng Distance, the charge fr a lng distance call wuld be $.85 cents per minute, plus a $3.95 surcharge. (AT&T rate is $.89) Lcal tll calls cst $.26 per minute, plus a $3.00 surcharge. The Inmate Statin Service charge cvers the additinal csts assciated with services designed t prtect the general public. These service include: Restricting calls t certain numbers. Psitive acceptance service -- we must have acceptance and acknwledgement frm the persn accepting the charge that they knw the call is cming frm an inmate. Tracking and mnitring f all utging calls. When and where applicable, the ability t recrd phne calls. 41. Will the Cunty please prvide the ttal annual phne revenues brken dwn by call rute? (i.e. Lcal, IntraLata, InterLata/IntraState, InterState, Internatinal) 7

8 See Attachment 1 The attachment can be viewed at ur website at Des the Cunty plan t use call recrding? If s, please clarify the type f call recrding such as live recrding, live mnitring, call ntificatin, r any ther specificatins. Read RFP p. 6 / Hw many mnths/years f n-line strage des the Cunty require fr call recrding? Read RFP p.6 / What is the netwrk cnnectivity between the facilities? Please elabrate and prvide specificatins fr netwrk access. Web brwsers are used t mnitr bth sites. 45. Is the Cunty satisfied with the current phne lcatins? Is the cunty ging t place additinal phnes in the current lcatins r ther lcatins f the facility? Yes. 46. If s, please prvide the cabling/wiring requirements fr additinal phnes. Will the Cunty prvide a flr plan f the current/new phne lcatins? N. 47. What type(s) f alerts/alarms/ntificatins (e.g. , cell phne, pager, etc.) are permissible fr the Cunty s ht numbers requirement. Read RFP p.6 / Since the Cunty is nt actually spending any mney n this cntract, is the requirement f a bid bnd actually necessary? The Cunty will actually be receiving mney fr this cntract, nt spending any. Yes 8