2 To act at all times in accordance with College policies e.g. Health and Safety, Equality & Diversity, Inclusion and Quality Assurance.

Transcription

1 Job Description Post: Salary Grade: Responsible to: Senior Network Administrator Subject to Job Evaluation IT Manager Key Purpose: 1 Responsible for all line management responsibilities for the IT Services department. 2 Responsible for the administration, installation, configuration and documentation of cross college network and communications infrastructure (NCI) 3 Responsible for ensuring policies and procedures are enforced to enable the effective management of the college NCI 4 Work with IT Manager in the planning process for any development work regarding NCI Responsibilities: 1 To participate in key College processes as required. 2 To act at all times in accordance with College policies e.g. Health and Safety, Equality & Diversity, Inclusion and Quality Assurance. 3 To work flexibly in the interests of the organisation as required. 4 To participate in performance reviews and to undertake staff development activities as appropriate. 5 To be responsible for promoting and safeguarding the welfare of children, young people and vulnerable adults you are responsible for, or come into contact with. Duties and Responsibilities: a b c d e To support the IT Manager in the effective leadership and management of IT Services provision across SCC. To act as IT Manager in the absence of the IT Manager. To be responsible for the line management and coordination of IT Services staff; e.g. conduct performance reviews, management of underperforming staff, support coordinators in their mentoring and supervision of team members. Installation management, monitoring and maintenance of network infrastructure. (primarily 3com/HP/Meru wifi) To implement and maintain Active directory (including scripts, GPOs etc.) maintenance and standardisation

2 f g h i j k l m n o p q r s t u v w x To implement and maintain and enforce antivirus protection cross college (Sophos) To administer college communications systems (Microsoft Exchange & Microsoft Lync). To administer college DNS, DHCP configuration. To administer college wide web filters (Sophos), firewall and proxy (ISA & Forefront) configuration. To administer System Centre Configuration Manager (SCCM). To provide 3 rd level technical support as required. To ensure all faults and requests are logged and actioned in a timely manner. To work with the IT Manager in ensuring the college complies with Data Protection Act. Work with the IT Manager to create and enforce access security policies for college NCI. To frequently monitor performance against service level agreements. To work with the IT Manager in planning, development and testing of any new IT systems. To produce data and reports on network availability as required. To maintain awareness of ongoing developments in IT, advising IT Manager of potential suitability where appropriate. To provide support and internal training and development to IT Services staff. To make the IT Manager aware of any trending or recurring issues. To meet with other teams members and college managers to discuss / review systems, quality and procedures. To ensure working environment is tidy and safe. To travel between sites as work may be required at any college site. To carry out any other duties commensurate to the post as required by your Line Manager / Senior Manager. Variations to the job description may be required from time to time and when this arises there will be a discussion with the post holder. All post holders are expected to comply with the College s policies and codes of practice in relation to Equal Opportunity, Inclusive Learning, Health & Safety and Quality Assurance. Post holder to sign and date the job description: Name of the post holder: Line manager to sign and date the job description: Name of the line manager:

3 Person Specification Network Administrator Essential Evidence Desirable Evidence Qualification 1 2 Degree or equivalent qualification in IT Microsoft Certified IT Professional: enterprise Administrator on Windows 2008 a b Supervisory qualification ITIL Certification Or a willingness to work towards 3 UK Driving License Professional Development 4 Evidence of ongoing professional development Application / c Membership of Professional Body Application Skills and experience 5 6 Microsoft Active Directory management; GPO, scripting Exchange 2007 administration All d e f Managed Windows 7 rollout. OCS/Lync IIS 7.5 All application/ interview 7 8 Network configuration; routing and switching protocols, VLAN configuration DHCP/DNS/routing protocols g h i j SQL 2008R2 VMware/Hyper-V SharePoint 2010 Microsoft DPM SCCM Microsoft Windows server and desktop management Network Access Protection implementation k l m Implementation of ITIL framework Line Management Data Protection Act 12 Storage management and configuration 13 Implementing proactive management and monitoring systems 14 Forefront TMG / ISA 15 Change management

4 16 17 Supervising and mentoring staff, providing training Diagnosis, investigation and resolution of complex issues. Qualities Methodical approach to problem solving Excellent interpersonal, communication and organisational skills Ability to provide excellent levels of quality of service Ability to co-ordinate and motivate staff Ability to work under pressure, on own initiative, self motivate and work to deadlines Flexible approach to work High level communication skills oral, written and IT Able to keep calm in difficult situations Able to work effectively and efficiently Ability to build good relationships with students, staff and suppliers All application/ Other 28 Commitment and responsibility to safeguarding and promoting the welfare of children and vulnerable adults and suitability to work with children/ vulnerable adults

5 29 30 Commitment to college policies i.e. Health & Safety, Equality & Diversity, Inclusion and Quality Assurance CRB Check acceptable to college will be undertaken for successful applicant Appointment